Can't log in to PC NA after maintenance

Sirona_Starr · March 2023

Error 103 - fail to obtain server information

Sirona_Starr · March 2023

Never mind, it's working now.

Thanks!

Seraphaile · March 2023

Not working for me. Error 103

LarsS · March 2023

Not working as inteded I get in sometimes other times not.

Dean340 · March 2023

same for me

Allington · March 2023

Error 103 for me on PC EU

Djennku · March 2023

I get an error message popping up when hitting the play button. Says "bad image", and something about a file called bink2w64.dll not working properly.

EDIT: adding it says Error status 0xc000007b

ghost_bg_ESO · March 2023

had to make 5 - 6 attempts to log in (from EU)

steam - EU fine, NA - message: can't connect or something similar
non steam - EU - err 103 , NA - 200 even on log out of character

MasterWarrior · March 2023

Same, getting error 103.

MasterWarrior · March 2023

MasterWarrior wrote: »

Same, getting error 103.

After a few tries I can finally log in.

perogwin_ESO · March 2023

Getting 103 errors on both Na and EU servers - EU finally let me in after 10 tries - NA i am up to 30 tries and still wont let me in.

Some where around 35 it finally let me connect - now it is back to 103 error on the EU one

TaSheen · March 2023

I'm having luck logging in on PC EU accounts first, then swapping to PC NA accounts.

@ZOS_GinaBruno @ZOS_Kevin

ZOS_Kraken · March 2023

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic.

Thank you for your understanding.

sentientomega · March 2023

Yeah, "unexpected internal error" for NA for me.

PapaJester · March 2023

Same here. I log into PC-EU to get daily rewards, log out, and when I try to log into PC-NA, I get Error 103. Restarting client doesn't help, just can't log on for however long.

sentientomega · March 2023

And now EU's doing "unexpected internal error" to me, too.

Hoghorn · March 2023

happening for me on both pc eu and na servers, i eventually got in to both but also boo

majulook · March 2023

Any update on a fix for this???

LalMirchi · March 2023

Sorry to say but after logging into PC-EU server I am not able to log into PC-NA, keep getting the 103-error.

Hoghorn · March 2023

see Kevin's post just now in dev tracker, it's intentional. this sucks and what sucks even more is the late notice. thanks for nothing Kevin!

ZOS_Kevin · March 2023

Hi All, we had a hotfix that has added a 3 minute timer between megaserver logins depending on your platform. That is most likely why you are hitting the 103 error. This is intended. If you wait out the 3 minutes, you should be able to login no problem. We updated here for consoles and PC.

ninibini · March 2023

a better technical experience? I have a different definition for that.

that's a very annoying change for someone who plays on both servers.

code65536 · March 2023

ZOS_Kevin wrote: »

Hi All, we had a hotfix that has added a 3 minute timer between megaserver logins depending on your platform. That is most likely why you are hitting the 103 error. This is intended. If you wait out the 3 minutes, you should be able to login no problem. We updated here for consoles and PC.

I think "a better technical experience" gets filed under the "calling it rain" category.

Yes, I know that swapping megaservers too fast will sometimes cause weird errors, so I usually wait a little bit before swapping. But "wait a little bit" usually meant 10-20 seconds. 3 minutes is 10x longer than what's needed here and most definitely does not deliver a so-called "better technical experience".

This is ridiculous.

thejadefalcon · March 2023

ZOS_Kevin wrote: »

Hi All, we had a hotfix that has added a 3 minute timer between megaserver logins depending on your platform. That is most likely why you are hitting the 103 error. This is intended. If you wait out the 3 minutes, you should be able to login no problem. We updated here for consoles and PC.

I agree with the others that this is a pretty frustrating change, but maybe if the game had better error messages with more useful information, this wouldn’t be a problem. Error 103 tells us nothing about this arbitrary limit.

PapaJester · March 2023

ZOS_Kevin wrote: »

Hi All, we had a hotfix that has added a 3 minute timer between megaserver logins depending on your platform. That is most likely why you are hitting the 103 error. This is intended. If you wait out the 3 minutes, you should be able to login no problem. We updated here for consoles and PC.

Thank you for letting us know what's going on, @ZOS_Kevin.
Having said that, I can't speak for anyone else, but I'm not gonna wait out the 3 minutes. I'm just going to log on less.

redspecter23 · March 2023

ZOS_Kevin wrote: »

Hi All, we had a hotfix that has added a 3 minute timer between megaserver logins depending on your platform. That is most likely why you are hitting the 103 error. This is intended. If you wait out the 3 minutes, you should be able to login no problem. We updated here for consoles and PC.

All fair and good if that's a needed change, but perhaps update the error message to reflect that. It would save a lot of hassle both here in the forums, in game and in the customer service departments.

ZOS_Kevin · March 2023

redspecter23 wrote: »

All fair and good if that's a needed change, but perhaps update the error message to reflect that. It would save a lot of hassle both here in the forums, in game and in the customer service departments.

Thanks for the feedback here on the error message. We will be updating the error message in a future release. When we have an ETA for that, we'll be sure to update everyone.

MyNameIsElias · March 2023

As someone who plays both megaservers, this change is terrible. Please reconsider this.

At the very least give us a timer that tells us how much time is left until the cooldown is over.

Thank you for your time @ZOS_Kevin Appreciate you

elinien · March 2023

ZOS_Kevin wrote: »

Hi All, we had a hotfix that has added a 3 minute timer between megaserver logins depending on your platform. That is most likely why you are hitting the 103 error. This is intended. If you wait out the 3 minutes, you should be able to login no problem. We updated here for consoles and PC.

I've logged into both megaservers regularly for 7 years and never needed anything like this, so why exactly do I need it now???? Why? Really... why? If the number of people who do switch is so small that they don't really matter for syncing the reset timers, why do they matter for a login wait out? ARGH! Grrrrrrrrr.

code65536 · March 2023

@ZOS_Kevin For people with Steam accounts, this change has a more significant impact.

Why? Because when you launch the game via Steam, it logs you in immediately, into whatever server you were last on. That means if you logged off on NA the night before and want to log onto EU the next day, you need to start the game, which automatically logs you onto NA, then log off, then swap servers, wait 3 minutes, and then log onto EU.

Non-steam users have a chance to change the server before logging on. Steam users don't have that option and can only change servers after logging on and then logging off.

That's always been a nuisance about ESO via Steam, but now with this change, it's no longer just a minor nuisance for anyone who plays on both servers.

Obs1dian · March 2023

@code65536 as a kludgy workaround (but maybe less annoying than the three minute wait) you can make a shortcut for the eso64.exe file (default folder is C:\Program Files (x86)\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client) and run that, switch megaserver, then close it before launching from the launcher.