Update 51 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
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Can't log in to PC NA after maintenance
Sirona_Starr
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Error 103 - fail to obtain server information
Edited by ZOS_Bill on June 22, 2023 12:07AM 1
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LarsS✭✭✭✭✭Not working as inteded I get in sometimes other times not.GM for The Daggerfall Authority EU PC0 -
Djennku✭✭✭✭✭
✭I get an error message popping up when hitting the play button. Says "bad image", and something about a file called bink2w64.dll not working properly.
EDIT: adding it says Error status 0xc000007bEdited by Djennku on March 27, 2023 12:25PM@Djennku, PCNA.
Grand Master crafter, all styles and all furnishing plans known pre U41.
Vamp and WW bites available for players.
Shoot me an in-game mail if you need anything, happy to help!1 -
ghost_bg_ESO✭✭✭✭had to make 5 - 6 attempts to log in (from EU)
steam - EU fine, NA - message: can't connect or something similar
non steam - EU - err 103 , NA - 200 even on log out of character0 -
MasterWarrior✭✭✭MasterWarrior wrote: »Same, getting error 103.
After a few tries I can finally log in.1 -
perogwin_ESO✭✭✭Getting 103 errors on both Na and EU servers - EU finally let me in after 10 tries - NA i am up to 30 tries and still wont let me in.
Some where around 35 it finally let me connect - now it is back to 103 error on the EU oneEdited by perogwin_ESO on March 27, 2023 1:48PM1 -
TaSheen✭✭✭✭✭
✭✭✭✭✭I'm having luck logging in on PC EU accounts first, then swapping to PC NA accounts.
@ZOS_GinaBruno @ZOS_Kevin______________________________________________________
"But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West
PC NA, PC EU (non steam)- four accounts, many alts....0 -
ZOS_KrakenadminGreetings,
After further review we have decided to move this thread to a category we think is more appropriate for this topic.
Thank you for your understanding.
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PapaJester✭✭✭Same here. I log into PC-EU to get daily rewards, log out, and when I try to log into PC-NA, I get Error 103. Restarting client doesn't help, just can't log on for however long.1
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Hoghorn✭✭✭happening for me on both pc eu and na servers, i eventually got in to both but also boo1
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majulook✭✭✭✭✭
✭Any update on a fix for this???
Edited by majulook on March 27, 2023 3:37PMSi vis pacem, para bellum0 -
LalMirchi✭✭✭✭✭
✭✭Sorry to say but after logging into PC-EU server I am not able to log into PC-NA, keep getting the 103-error.1 -
Hoghorn✭✭✭see Kevin's post just now in dev tracker, it's intentional. this sucks and what sucks even more is the late notice. thanks for nothing Kevin!
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ZOS_KevinCommunity ManagerHi All, we had a hotfix that has added a 3 minute timer between megaserver logins depending on your platform. That is most likely why you are hitting the 103 error. This is intended. If you wait out the 3 minutes, you should be able to login no problem. We updated here for consoles and PC.Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter3 -
ninibini✭✭✭✭a better technical experience? I have a different definition for that.
that's a very annoying change for someone who plays on both servers.16 -
code65536✭✭✭✭✭
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I think "a better technical experience" gets filed under the "calling it rain" category.
Yes, I know that swapping megaservers too fast will sometimes cause weird errors, so I usually wait a little bit before swapping. But "wait a little bit" usually meant 10-20 seconds. 3 minutes is 10x longer than what's needed here and most definitely does not deliver a so-called "better technical experience".
This is ridiculous.Edited by code65536 on March 27, 2023 4:00PMNightfighters ― PC/NA and PC/EU
Dungeons and Trials:Personal best scores:- Dragonstar Arena: 46817 (NA)
- Maelstrom Arena: 600526 (NA)
- Blackrose Prison: 99274 (EU) (Unchained)
- Maw of Lorkhaj: 165227 (EU)
- Halls of Fabrication: 220708 (NA) (Tick-Tock Tormentor #1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12)
- Asylum Sanctorium: 114957 (NA) (Immortal Redeemer #1, #2, #3, #4, #5, #6, #7, #8, #9, #10)
- Cloudrest: 131256 (NA) (Gryphon Heart #1, #2, #3, #4, #5, #6, #7)
- Sunspire: 250866 (EU) (Godslayer #1, #2, #3, #4, #5, #6, #7)
- Kyne's Aegis: 235841 (EU) (Dawnbringer #1, #2, #3, #4, #5, #6, #7, #8)
Dungeon trifectas:- Mountain God and Leave No Bone Unbroken
- Apex Predator and Pure Lunacy
- Depths Defier and Relentless Raider
- Defanged the Devourer and Nature's Wrath
- In Defiance of Death and No Rest for the Wicked
- Bane of Thorns and True Genius
- Ardent Bibliophile and Subterranean Smasher
- Battlespire's Best and Bastion Breaker
- Zero Regrets and Land, Air, and Sea Supremacy
- Fist of Tava and Invader's Bane
- Curator's Champion (Valinna) and Temporal Tempest
- Unshakeable Fervor and Lighting the Embers
Extended Journal Add-Ons: Item Set Browser ― Loot Log ― Character Knowledge ― Collectibles Tracker ― RaidificatorPC/Console Add-Ons: Combat Alerts ― Group Buff PanelsOther Add-Ons: Deconstruction Junk Marker ― Purge Tracker ― Asylum Status Panel ― Smart Looter ― Improved Companion Rapport Information15 -
thejadefalcon✭✭✭✭✭
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I agree with the others that this is a pretty frustrating change, but maybe if the game had better error messages with more useful information, this wouldn’t be a problem. Error 103 tells us nothing about this arbitrary limit.5 -
PapaJester✭✭✭
Thank you for letting us know what's going on, @ZOS_Kevin.
Having said that, I can't speak for anyone else, but I'm not gonna wait out the 3 minutes. I'm just going to log on less.6 -
redspecter23✭✭✭✭✭
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All fair and good if that's a needed change, but perhaps update the error message to reflect that. It would save a lot of hassle both here in the forums, in game and in the customer service departments.4 -
ZOS_KevinCommunity Managerredspecter23 wrote: »All fair and good if that's a needed change, but perhaps update the error message to reflect that. It would save a lot of hassle both here in the forums, in game and in the customer service departments.
Thanks for the feedback here on the error message. We will be updating the error message in a future release. When we have an ETA for that, we'll be sure to update everyone.
Community Manager for ZeniMax Online Studio and Elder Scrolls OnlineDev Tracker | Service Alerts | ESO Twitter3 -
MyNameIsElias✭✭✭✭✭
✭As someone who plays both megaservers, this change is terrible. Please reconsider this.
At the very least give us a timer that tells us how much time is left until the cooldown is over.
Thank you for your time @ZOS_Kevin Appreciate youEdited by MyNameIsElias on March 27, 2023 4:49PMI am a Master Angler on 32characters, check the link below for some cool data!
https://forums.elderscrollsonline.com/en/discussion/456559/30-master-anglers-proof-that-the-artaeum-pickled-fish-bowl-works#latest13 -
elinien✭✭✭
I've logged into both megaservers regularly for 7 years and never needed anything like this, so why exactly do I need it now???? Why? Really... why? If the number of people who do switch is so small that they don't really matter for syncing the reset timers, why do they matter for a login wait out? ARGH! Grrrrrrrrr.PCNA/EU since 20159 -
code65536✭✭✭✭✭
✭✭✭✭✭@ZOS_Kevin For people with Steam accounts, this change has a more significant impact.
Why? Because when you launch the game via Steam, it logs you in immediately, into whatever server you were last on. That means if you logged off on NA the night before and want to log onto EU the next day, you need to start the game, which automatically logs you onto NA, then log off, then swap servers, wait 3 minutes, and then log onto EU.
Non-steam users have a chance to change the server before logging on. Steam users don't have that option and can only change servers after logging on and then logging off.
That's always been a nuisance about ESO via Steam, but now with this change, it's no longer just a minor nuisance for anyone who plays on both servers.Nightfighters ― PC/NA and PC/EU
Dungeons and Trials:Personal best scores:- Dragonstar Arena: 46817 (NA)
- Maelstrom Arena: 600526 (NA)
- Blackrose Prison: 99274 (EU) (Unchained)
- Maw of Lorkhaj: 165227 (EU)
- Halls of Fabrication: 220708 (NA) (Tick-Tock Tormentor #1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12)
- Asylum Sanctorium: 114957 (NA) (Immortal Redeemer #1, #2, #3, #4, #5, #6, #7, #8, #9, #10)
- Cloudrest: 131256 (NA) (Gryphon Heart #1, #2, #3, #4, #5, #6, #7)
- Sunspire: 250866 (EU) (Godslayer #1, #2, #3, #4, #5, #6, #7)
- Kyne's Aegis: 235841 (EU) (Dawnbringer #1, #2, #3, #4, #5, #6, #7, #8)
Dungeon trifectas:- Mountain God and Leave No Bone Unbroken
- Apex Predator and Pure Lunacy
- Depths Defier and Relentless Raider
- Defanged the Devourer and Nature's Wrath
- In Defiance of Death and No Rest for the Wicked
- Bane of Thorns and True Genius
- Ardent Bibliophile and Subterranean Smasher
- Battlespire's Best and Bastion Breaker
- Zero Regrets and Land, Air, and Sea Supremacy
- Fist of Tava and Invader's Bane
- Curator's Champion (Valinna) and Temporal Tempest
- Unshakeable Fervor and Lighting the Embers
Extended Journal Add-Ons: Item Set Browser ― Loot Log ― Character Knowledge ― Collectibles Tracker ― RaidificatorPC/Console Add-Ons: Combat Alerts ― Group Buff PanelsOther Add-Ons: Deconstruction Junk Marker ― Purge Tracker ― Asylum Status Panel ― Smart Looter ― Improved Companion Rapport Information14 -
Obs1dian✭✭✭@code65536 as a kludgy workaround (but maybe less annoying than the three minute wait) you can make a shortcut for the eso64.exe file (default folder is C:\Program Files (x86)\Steam\steamapps\common\Zenimax Online\The Elder Scrolls Online\game\client) and run that, switch megaserver, then close it before launching from the launcher.2
Thanks! 
This discussion has been closed.