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Asked for refund, no reply yet. ticket 220520-001622

olsborg
olsborg
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Asked for a refund for the prior thierric motif that i bought, cant use it cause it makes my head hurt due to bright light and noise.
Edited by ZOS_Bill on June 1, 2022 8:41PM

PC EU
PvP only
  • Amottica
    Amottica
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    @ZOS_Bill may be able to help or provide clarification.
    Edited by Amottica on May 20, 2022 4:49PM
  • olsborg
    olsborg
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    Amottica wrote: »
    @ZOS_Bill may be able to help or provide clarification.

    thanks for tagging, I hope so.

    PC EU
    PvP only
  • NotaDaedraWorshipper
    NotaDaedraWorshipper
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    Looks like you left feedback instead of opening a ticket.
    [Lie] Of course! I don't even worship Daedra!
  • olsborg
    olsborg
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    Looks like you left feedback instead of opening a ticket.

    There is just one way, that i could see, to report a problem with a crownstore purchase, and that was the reply i got.

    PC EU
    PvP only
  • tomofhyrule
    tomofhyrule
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    olsborg wrote: »
    Looks like you left feedback instead of opening a ticket.

    There is just one way, that i could see, to report a problem with a crownstore purchase, and that was the reply i got.

    You want to submit your ticket through here: https://help.elderscrollsonline.com/
    Explain the problem, and you may need to respond to the first automated response to get a reply.

    Using the in-game /bug or /feedback will not get a response. It's more for just quickly reporting bugs than getting responses from the devs.
  • NotaDaedraWorshipper
    NotaDaedraWorshipper
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    olsborg wrote: »
    Looks like you left feedback instead of opening a ticket.

    There is just one way, that i could see, to report a problem with a crownstore purchase, and that was the reply i got.

    You want to submit your ticket through here: https://help.elderscrollsonline.com/
    Explain the problem, and you may need to respond to the first automated response to get a reply.

    Using the in-game /bug or /feedback will not get a response. It's more for just quickly reporting bugs than getting responses from the devs.

    You can do a ticket in game too, it's in the ask for help section.
    [Lie] Of course! I don't even worship Daedra!
  • olsborg
    olsborg
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    @ZOS_Bill anything you can do?

    PC EU
    PvP only
  • ZOS_Bill
    ZOS_Bill
    admin
    @olsborg

    Please check your forum inbox for an update on the ticket.
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