I leaved message and comments for @ZOS_Kevin and @ZOS_GinaBruno
But i don't hope for answer.

Thank you for answering. I will reinstall the PTS once it is fixed. As soon as I removed it the PTS released its hold on a part of the OS called Focus Assist so you can see why people felt like they did.

Nah this issue has not reached the Live Servers. I tried to recreate your scenario with my Steam installation on the Live and everything went just fine. The error you got with Steam was a Steam error that just happens sometimes. I have had the same error on plenty of occasions. I no longer have the PTS installed on my PC and it won't be until this error that this thread is about is resolved. I called ZOS out on this issue risking everything hoping someone from the team would answer and Kevin responded. Now we just wait until they implement the fix.

Dosska wrote: »

So is this issue now on the live server? Yesterday I opened the launcher but then decided not to play. After closing the launcher steam would not connect. I had to reboot to get steam to work again and during the reboot there was some odd behavior. With the issues surrounding ESO lately I find it hard to believe that this was just a coincidence. I had recently started playing ESO again and until after this last patch had not had any issues. Considering some of the comments I've seen here about this problem potentially wrecking my computer I'm hesitant to try the game again until this problem has been fixed.

I'm on Win 10 but I've been following the thread about the WIn 7 Chrome issue on a friend's behalf. So from what I understand this problem was supposed to be a fix for that problem? I was planning on resubscribing to ESO once the Win 7 problem had been fixed. I've been waiting to make sure it does get fixed so my friend and I can play together. But considering this whole fiasco and how long this has gone on I have to say I'm feeling a serious lack of trust in the devs at this point and am seriously reconsidering ever subscribing to ESO again.

There was an original problem when quitting the PTS under UD33 which meant you were unable to run Chrome, Steam, and Glyph (possibly other Chrome-related applications but those were the ones that I experienced) after running the PTS. This affected both Windows 7 machines and, in my case to a lesser extent, those Windows 10 machines which had been upgraded from Windows 7 rather than having a clean install of Windows 10. That issue also then applied to the Live servers when UD33 was patched to them. Merely running the launcher as far as the login screen didn't create the issue, you had to log in to the game at least as far as the character screen.

In an attempt to resolve the issue, ZOS have applied a "fix" to the PTS for UD34 which does solve the issue but at the expense of causing the other problems when exiting the PTS as detailed in this thread.

You appear to be suffering from the original issue, perhaps your Windows 10 was installed as an upgrade from Windows 7, but you also need to be aware that it is not an issue that is unique to ESO. If you also run Fallout 76, for example, that caused the same problem although I don't know if it has been fixed yet for that game.

Hopefully that helps clarify things rather than muddying the water!

Tandor wrote: »

Dosska wrote: »

So is this issue now on the live server? Yesterday I opened the launcher but then decided not to play. After closing the launcher steam would not connect. I had to reboot to get steam to work again and during the reboot there was some odd behavior. With the issues surrounding ESO lately I find it hard to believe that this was just a coincidence. I had recently started playing ESO again and until after this last patch had not had any issues. Considering some of the comments I've seen here about this problem potentially wrecking my computer I'm hesitant to try the game again until this problem has been fixed.

I'm on Win 10 but I've been following the thread about the WIn 7 Chrome issue on a friend's behalf. So from what I understand this problem was supposed to be a fix for that problem? I was planning on resubscribing to ESO once the Win 7 problem had been fixed. I've been waiting to make sure it does get fixed so my friend and I can play together. But considering this whole fiasco and how long this has gone on I have to say I'm feeling a serious lack of trust in the devs at this point and am seriously reconsidering ever subscribing to ESO again.

There was an original problem when quitting the PTS under UD33 which meant you were unable to run Chrome, Steam, and Glyph (possibly other Chrome-related applications but those were the ones that I experienced) after running the PTS. This affected both Windows 7 machines and, in my case to a lesser extent, those Windows 10 machines which had been upgraded from Windows 7 rather than having a clean install of Windows 10. That issue also then applied to the Live servers when UD33 was patched to them. Merely running the launcher as far as the login screen didn't create the issue, you had to log in to the game at least as far as the character screen.

In an attempt to resolve the issue, ZOS have applied a "fix" to the PTS for UD34 which does solve the issue but at the expense of causing the other problems when exiting the PTS as detailed in this thread.

You appear to be suffering from the original issue, perhaps your Windows 10 was installed as an upgrade from Windows 7, but you also need to be aware that it is not an issue that is unique to ESO. If you also run Fallout 76, for example, that caused the same problem although I don't know if it has been fixed yet for that game.

Hopefully that helps clarify things rather than muddying the water!

Yes it does and thanks for the response. I just tried ESO again and Steam worked afterward so, as Dovah suggested, it must have been a Steam issue unrelated to ESO.

I am using the stand alone launcher by the way, (non-steam).

I see the dev team replied, that is great. Please let us know when it is fixed, until then I cannot play on PTS due to the crashing of explorer.exe, taskbar and several functions in the taskbar tray.

If this is fixed in tomorrow's maintenance I will reinstall the PTS and continue where I left off. If not then I will be waiting for the time when they do get it fixed. Wish I knew more but Kevin's response was days ago and we have not heard a word since.

Since my computer is old I thought it was just happening to me. I did not even know it was about PTS, thanks for the thread.

So, this also crashes not only explorer.exe but also any Corsair iCUE fan/cooling/radiator cooling software you are running. My PC overheated and shutdown because of this. This needs to be addressed before I bill you for some damaged components.

Scarr wrote: »

So, this also crashes not only explorer.exe but also any Corsair iCUE fan/cooling/radiator cooling software you are running. My PC overheated and shutdown because of this. This needs to be addressed before I bill you for some damaged components.

This is bad vera bad....
@ZOS_Kevin @ZOS_GinaBruno Can you please tell us when dev will fix this?

Scarr wrote: »

So, this also crashes not only explorer.exe but also any Corsair iCUE fan/cooling/radiator cooling software you are running. My PC overheated and shutdown because of this. This needs to be addressed before I bill you for some damaged components.

My cooling fans go crazy when I exit the game on live, and it always crashes the game. Then I get the Windows error message, reporting to Microsoft to see if there's a fix, etc. And that's on a Win 10 i7 system.

We can only hope for fix. I stopped using PTS too. I don't want let some game mess with my OS.

ZOS_Kevin wrote: »

Hey all, wanted to follow up here. The team is aware of this issue and identified a fix. They are working on this now. We’ll follow up once we have a date for the fix.

We realy hope for fix at monday's 8.0.4 patch.

I will wait for the NATCH POTES and actually read them. If they indicate this problem has been solved I will reinstall the PTS.