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North American server: Characters not loading

HumbleThaumaturge
HumbleThaumaturge
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3/31/2022 a little after 8 p.m. EST. Experiencing extremely long character load screens on PC North American server. My sibling is also having same problem. In fact, characters loading seems to be infinite, as characters have not loaded. Get successful account log-in to character selection screen, then select character, the "requesting character load" goes on and on and on, without character loading.

Edit:
- Now can't get account log-in on North American server.
- On EU server, account log-on and character selection work. All guildmates on EU server report no problems.
Edited by ZOS_GregoryV on April 1, 2022 1:16AM
  • code65536
    code65536
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    And when a character does load in, the time to load into a zone is exceptionally long too.
    Nightfighters ― PC/NA and PC/EU

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  • starlizard70ub17_ESO
    starlizard70ub17_ESO
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    I'm having the same problems also, thankfully I'm not in Cryodiil right now ;)
    "We have found a cave, but I don't think there are warm fires and friendly faces inside."
  • Fariahni
    Fariahni
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    I tried to load into Auridon and got a long loading screen and then kicked to the login.

    I then tried to log in again and tried to log into Stormhaven, and got kicked to the login.

    Trying again now. Something has happened.
  • karthrag_inak
    karthrag_inak
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    Yep. Khajiit has also experienced this delightful challenge that has just started
    PC-NA : 19 Khajiit and 1 Fishy-cat with fluffy delusions. cp3600
    GM of Imperial Gold Reserve trading guild (started in 2017) since 2/2022
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  • the_raven27b14_ESO
    Having the same issues as well, been on a loading screen trying to log in for like 20 minutes now.
  • zharkovian
    zharkovian
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    Exactly same issue here, Pacific North West. Probably due to ZoS cutting costs and taking 24 Commodore 64s out of their server array. I don't think they actually understand the frustration that "not getting into the game" is causing for a lot of us, a few higher end daily rewards for April might be an idea, but if people cannot log into the game, what is the use?
  • MinuitPro
    MinuitPro
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    Dumpster fire was smoldering for a week, but someone threw gas on it today.
  • Crimsonwolf666
    Crimsonwolf666
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    Me too, character isn't loading and I am "timing out" back to the login screen
  • Vonkarolinas
    Vonkarolinas
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    Was enjoying a nice gaming session for the last hour and a half, then 8:25 EST kick from server, now stuck in a login que.
  • Xenite
    Xenite
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    Yup, starting to do the same stuff as last week. Nightmare to login, character load taking forever and load screens between zones taking a long time.
  • Malkorga
    Malkorga
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    At 7:15 pm central, i was porting between homes and lost lobby connection. As of 7:30 pm i can get to the character selection screen, but am stuck at requesting character load
  • No_Lollygaggin
    same, cannot access pcna. multitude of issue including login timeout, unable to connect to game server, and the notorious 1 sec login queue, followed by this account is already logged in....
  • Giraffon
    Giraffon
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    Login queue countdown started at 9 minutes...down to 5 now...
    Giraffon - Beta Lizard - For the Pact!
  • Kravens
    Kravens
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    PC NA

    Rare that I get to character select screen and the one time I did I got kicked back to login screen after waiting for "requesting character load" for several minutes. Now it keeps telling me I was removed from the lobby or account is already logged in. This is happening too often to be commodore 64s. I think they are using trs 80s.
  • dannv
    dannv
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    Same issues here. Never ending 1 second queues, lost connection to Lobby, Login timeouts and once you get past all that, exstrmeely long load screens and frequent timeouts back to the login screen (last time with the message "Unable to connect to game server...")
  • Nemeliom
    Nemeliom
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    Dear God. I just got back after a 3 months break and I hit this wall... ESO doesn't want me back.
    Edited by Nemeliom on April 1, 2022 12:38AM
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  • Grey_Wanderer
    Grey_Wanderer
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    PCNA, MDT, and yep. Been loading now for a long time.
  • gameswithaspoon
    gameswithaspoon
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    PC NA

    No one in Guild can get into ESO. Those who were in game about 8:15 have all crashed hard to desktop.

    Either people can't login because they get a "no internet message," are told their launcher needs Repair, or login but get an endless Que, or get an endless load screen when trying to load a character.

    @ZOS_GinaBruno @ZOS_Kevin @ZOS_JessicaFolsom @ZOS_RichLambert
    Spoon-no-Soup Former Emperor Argonian Templar AD BWB
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  • adirondack
    adirondack
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    Pretty sure it’s a cloned pair of Vic-20s but might be as powerful as a trs-80. Doubt it.
    Ray
  • Hookgrin
    Hookgrin
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    After several queues, failed character loads, etc it is now saying I am already logged in even though I am looking at the log in screen.
  • AntsyFiddler
    AntsyFiddler
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    What are they going to blame it on this time, more hardware? At some point ZOS, you just have to admit it's you.
  • blackpool9
    blackpool9
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    I've been staring at the Stormhaven log screen for almost 15 minutes. How have I not been booted for timing out yet?
  • AndASM
    AndASM
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    Did the new apparently non-redundant Ethernet port on the apparently non-redundant database server die again? You know, in the implied-to-be monolithic character database that apparently wasn't ever properly partitioned?

    Or is this just the normal performance issues that have been going on for several years?

    Or maybe it's a denial of service attack? Given the lack of industry-standard scaling and performance features, one might come to the conclusion that the service would be very susceptible to such things.
  • gariondavey
    gariondavey
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    Please help, can't log in.
    PC NA @gariondavey, BG, IC & Cyrodiil Focused Since October 2017 Stamplar (main), Magplar, Magsorc, Stamsorc, StamDK, MagDK, Stamblade, Magblade, Magden, Stamden
  • Quick_Talos87
    Quick_Talos87
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    Can't log in at all either. Just infinite queue.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Hey everyone, just put up a forum banner but wanted to also confirm here we are actively working on this.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • saf227_ESO
    saf227_ESO
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    Have you checked the hardware ports? ;)
  • jaws343
    jaws343
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    Xbox NA appears to be having some issues as well. Long loads all of a sudden and my armory won't work at the moment to swap builds. Might just be me, but seems like a big coincidence.
  • Kravens
    Kravens
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    I appreciate the heads up Gina Bruno. But this is a re-occurring issue. This should have been more permanently fixed last time. Some people don't get much time to sit at a computer and play games. I'd love if I could just log in and do what I wanted to so I can go to bed.
  • ZOS_GregoryV
    Greetings all!

    We are closing this thread as it is a duplicate to another thread found here.

    Thank you for your understanding,
    -Greg-

    [Edit for correct link.]
    Edited by ZOS_GregoryV on April 1, 2022 1:28AM
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This discussion has been closed.