North American server: Characters not loading

HumbleThaumaturge

3/31/2022 a little after 8 p.m. EST. Experiencing extremely long character load screens on PC North American server. My sibling is also having same problem. In fact, characters loading seems to be infinite, as characters have not loaded. Get successful account log-in to character selection screen, then select character, the "requesting character load" goes on and on and on, without character loading.

Edit:
- Now can't get account log-in on North American server.
- On EU server, account log-on and character selection work. All guildmates on EU server report no problems.

code65536

And when a character does load in, the time to load into a zone is exceptionally long too.

starlizard70ub17_ESO

I'm having the same problems also, thankfully I'm not in Cryodiil right now

Fariahni

I tried to load into Auridon and got a long loading screen and then kicked to the login.

I then tried to log in again and tried to log into Stormhaven, and got kicked to the login.

Trying again now. Something has happened.

karthrag_inak

Yep. Khajiit has also experienced this delightful challenge that has just started

the_raven27b14_ESO

Having the same issues as well, been on a loading screen trying to log in for like 20 minutes now.

zharkovian

Exactly same issue here, Pacific North West. Probably due to ZoS cutting costs and taking 24 Commodore 64s out of their server array. I don't think they actually understand the frustration that "not getting into the game" is causing for a lot of us, a few higher end daily rewards for April might be an idea, but if people cannot log into the game, what is the use?

MinuitPro

Dumpster fire was smoldering for a week, but someone threw gas on it today.

Crimsonwolf666

Me too, character isn't loading and I am "timing out" back to the login screen

Vonkarolinas

Was enjoying a nice gaming session for the last hour and a half, then 8:25 EST kick from server, now stuck in a login que.

Xenite

Yup, starting to do the same stuff as last week. Nightmare to login, character load taking forever and load screens between zones taking a long time.

Malkorga

At 7:15 pm central, i was porting between homes and lost lobby connection. As of 7:30 pm i can get to the character selection screen, but am stuck at requesting character load

No_Lollygaggin

same, cannot access pcna. multitude of issue including login timeout, unable to connect to game server, and the notorious 1 sec login queue, followed by this account is already logged in....

Giraffon

Login queue countdown started at 9 minutes...down to 5 now...

Kravens

PC NA

Rare that I get to character select screen and the one time I did I got kicked back to login screen after waiting for "requesting character load" for several minutes. Now it keeps telling me I was removed from the lobby or account is already logged in. This is happening too often to be commodore 64s. I think they are using trs 80s.

dannv

Same issues here. Never ending 1 second queues, lost connection to Lobby, Login timeouts and once you get past all that, exstrmeely long load screens and frequent timeouts back to the login screen (last time with the message "Unable to connect to game server...")

Nemeliom

Dear God. I just got back after a 3 months break and I hit this wall... ESO doesn't want me back.

Grey_Wanderer

PCNA, MDT, and yep. Been loading now for a long time.

gameswithaspoon

PC NA

No one in Guild can get into ESO. Those who were in game about 8:15 have all crashed hard to desktop.

Either people can't login because they get a "no internet message," are told their launcher needs Repair, or login but get an endless Que, or get an endless load screen when trying to load a character.

@ZOS_GinaBruno @ZOS_Kevin @ZOS_JessicaFolsom @ZOS_RichLambert

adirondack

Pretty sure it’s a cloned pair of Vic-20s but might be as powerful as a trs-80. Doubt it.

Hookgrin

After several queues, failed character loads, etc it is now saying I am already logged in even though I am looking at the log in screen.

AntsyFiddler

What are they going to blame it on this time, more hardware? At some point ZOS, you just have to admit it's you.

blackpool9

I've been staring at the Stormhaven log screen for almost 15 minutes. How have I not been booted for timing out yet?

AndASM

Did the new apparently non-redundant Ethernet port on the apparently non-redundant database server die again? You know, in the implied-to-be monolithic character database that apparently wasn't ever properly partitioned?

Or is this just the normal performance issues that have been going on for several years?

Or maybe it's a denial of service attack? Given the lack of industry-standard scaling and performance features, one might come to the conclusion that the service would be very susceptible to such things.

gariondavey

Please help, can't log in.

Quick_Talos87

Can't log in at all either. Just infinite queue.

ZOS_GinaBruno

Hey everyone, just put up a forum banner but wanted to also confirm here we are actively working on this.

saf227_ESO

Have you checked the hardware ports?

jaws343

Xbox NA appears to be having some issues as well. Long loads all of a sudden and my armory won't work at the moment to swap builds. Might just be me, but seems like a big coincidence.

Kravens

I appreciate the heads up Gina Bruno. But this is a re-occurring issue. This should have been more permanently fixed last time. Some people don't get much time to sit at a computer and play games. I'd love if I could just log in and do what I wanted to so I can go to bed.

ZOS_GregoryV

Greetings all!

We are closing this thread as it is a duplicate to another thread found here.

Thank you for your understanding,
-Greg-

[Edit for correct link.]