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Why no integrated coms with ESO?

  • Kiralyn2000
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    I found Discord useful as a communication/conferencing tool for my IRL tabletop gaming group during lockdown.

    I don't really care about it as an online game comm tool (never used Vent or the other previous ones, either).

    I absolutely hate the way that game companies are shoving all their communications onto it - between Early Access games saying "oh, we don't bother posting updates to our Steam forum, all our feedback is on Discord" to big companies replacing their official forums with it... :s GRRRRRRRR
  • EdmondDontes
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    I found Discord useful as a communication/conferencing tool for my IRL tabletop gaming group during lockdown.

    I don't really care about it as an online game comm tool (never used Vent or the other previous ones, either).

    I absolutely hate the way that game companies are shoving all their communications onto it - between Early Access games saying "oh, we don't bother posting updates to our Steam forum, all our feedback is on Discord" to big companies replacing their official forums with it... :s GRRRRRRRR

    Discord is a data mining service first and foremost. The people using Discord are the product Discord markets and sells.

    This is the problem with these "services".
  • Kwoung
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    I found Discord useful as a communication/conferencing tool for my IRL tabletop gaming group during lockdown.

    I don't really care about it as an online game comm tool (never used Vent or the other previous ones, either).

    I absolutely hate the way that game companies are shoving all their communications onto it - between Early Access games saying "oh, we don't bother posting updates to our Steam forum, all our feedback is on Discord" to big companies replacing their official forums with it... :s GRRRRRRRR

    Discord is a data mining service first and foremost. The people using Discord are the product Discord markets and sells.

    This is the problem with these "services".

    Well you can't vilify one without the others, when it comes right down to it, that is also the business model of Google, which most of the computing world uses on a daily basis. You basically have to weight the pros and cons and decide if any given service offers more pros. For me, Discord does, as does Google, LinkedIn, Amazon, YouTube, Twitch & Microsoft. I avoid all the other the social media sites, because they are simply garbage with people spewing opinions back and forth, posting inane pics and whatnot, which offers no benefit to my life.

    As for voice chat in game, no thanks! Just looking at the garbage that flies by in zone chat, I would have zero interest in giving those people access to my speakers. At least on Discord it is a private community where most behave and we can moderate it. ESO doesn't even have GM's enforcing anything, it must be horrible on consoles.
    Edited by Kwoung on February 12, 2022 5:58PM
  • Vevvev
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    Sounds great for group coordination, but I'd leave it off whenever possible.
    PC NA - Ceyanna Ashton - Breton Vampire MagDK
  • M0ntie
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    I’ve played console and moved to PC and lack of game chat on PC is a pain in the neck. Nearly all the objections from PC people simply aren’t an issue. You have zone chat turned off. If someone is noisy block their sound. You don’t have to invite people to discord just to speak with them. Having game chat makes it quick and easy to talk to your dungeon group. If you are in a random dungeon and you want to give quick guidance on mechs you can. Met some long term playing buddies this way.
    I suspect the issue tho is the lack of consistency in PCs making implementing this too difficult. ZoS has had quite a few challenges with voice chat in PlayStation and they are nearly identical hardware.
  • spartaxoxo
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    M0ntie wrote: »
    I’ve played console and moved to PC and lack of game chat on PC is a pain in the neck. Nearly all the objections from PC people simply aren’t an issue. You have zone chat turned off. If someone is noisy block their sound. You don’t have to invite people to discord just to speak with them. Having game chat makes it quick and easy to talk to your dungeon group. If you are in a random dungeon and you want to give quick guidance on mechs you can. Met some long term playing buddies this way.
    I suspect the issue tho is the lack of consistency in PCs making implementing this too difficult. ZoS has had quite a few challenges with voice chat in PlayStation and they are nearly identical hardware.

    Yup. It's easy to turn area chat off and not have to hear whatever someone random is doing.

    It's easy to leave any chat you don't want to hear actually.

    The only issue with voice chat is the bugs. That's about it. Otherwise it's literally just a flexible way to have a conversation with a stranger who is not your friend. Why in Oblivion would I want to invite some random pug into my discord just to explain they need to interrupt a boss lol.

    Integrated chat is not a replacement for discord or even psn chat, it's a replacement for text chatting randoms and guildies tbh.
    Edited by spartaxoxo on February 12, 2022 11:54PM
  • Ingenon
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    Console voice chat for groups is great. When I am playing with a family member, or a guild is doing something as a group, it really helps.
  • peacenote
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    I miss Xfire. :p

    I like Discord for voice chat, I agree with the sentiments on it not being great to replace forums and other ways to distribute info.

    I'm kind of glad there is no PC voice chat integrated. I would always be worried that I would have it on accidentally and I wouldn't enjoy an increased expectation to be in voice for more casual groups. But that's just me.
    My #1 wish for ESO Today: Decouple achievements from character progress and tracking.
    • Advocate for this HERE.
    • Want the history of this issue? It's HERE.
  • spartaxoxo
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    peacenote wrote: »
    I wouldn't enjoy an increased expectation to be in voice for more casual groups. But that's just me.

    The only casual thing where you're typically expected to be in voice is PUG trials, and even then it's only so you can hear the lead not really because anyone expects you to talk.

    At least on console, nobody really expects anyone to mic when they don't want to. There are some activities they want you to hear the group leader, but most of that isn't the casual stuff.
  • Diminish
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    As someone who has switched from console to PC, my biggest complaint about PC is the lack of in-game coms. Sure, it should be optional, and it should be off by default just like on console. On PC when I do PUG content it still gives you that sense of playing solo. Everyone just uses text chat because nobody wants to be troubled with trying to join discord. Who wants to there for 5 minutes upon grouping up to share discord info? PUG trials... same way... nobody talks. Rather than just saying mechanics in dungeons, I now need to type them in a chat window. I had to explain mechanics for the last boss in vFL last night which consisted of a paragraph of information. Coming from console where almost every PUG group has people talking in voice coms... it's just a much worse experience on PC.
  • Diminish
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    Austacker wrote: »
    The FIRST thing I do when I enter a city in this game is turn off the zone comms.

    See quote #2
    Austacker wrote: »
    People on PC say it would be a great thing, but until you have to listen to the screaming kids, bad music, toxic & racist discussions and general trolling and then you'll quickly change your mind.

    See quote #1
  • AlnilamE
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    I use Teamspeak primarily and Discord as a back-up for voice comms.

    Integrated comms would not work in my particular case because my gaming PC is connected to the TV and surround sound and I use voice comms on my laptop.

    I most definitely would not want chat with a random group broadcast to my entire house.

    But I understand that my setup is unusual.
    The Moot Councillor
  • EnerG
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    No thank you, I already get flamed in every other game with a voice chat when they hear I am a Woman, I doubt ZOS will monitor it and take harassment and slurs seriously.
  • spartaxoxo
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    EnerG wrote: »
    No thank you, I already get flamed in every other game with a voice chat when they hear I am a Woman, I doubt ZOS will monitor it and take harassment and slurs seriously.

    As a woman who never uses mic on many other games (for example, I play Overwatch and very rarely mic on that game), I have to say that I have had the least amount of problems on this game. There's so many other women players that are out there running guilds and the like, that that attitude is much much much less prevalent here. It isn't non-existent but it's pretty rarely an issue.
    Edited by spartaxoxo on February 14, 2022 12:45AM
  • Amottica
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    Besides third party systems are superior to what I have seen in games that had built-in VoIP to the point that any worthy guild will have at least Discord for their voice chat. The third-party chat can do more than what would be built into a game.

    On top of that, I have only seen lesser quality games have built-in VoIP and I found myself muting more often than listening as people would ramble on about nonsense. @Austacker makes a great point, from direct experience with the console in-game voice chat, how bad it really is. With a third-party voice chat, there are controls to prevent problems and in my experience, those problems are very rare compared to in-game chat.

    I do hope Zenimax continues to see that there is no need for VoIP on the PC client.
  • katanagirl1
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    Austacker wrote: »

    Why can't we get an integrated com system for ESO? The game boxes get integrated coms, why not PC too?

    As someone on a 'game box' playing this game, trust me when I say you don't want it.

    The FIRST thing I do when I enter a city in this game is turn off the zone comms.

    People on PC say it would be a great thing, but until you have to listen to the screaming kids, bad music, toxic & racist discussions and general trolling and then you'll quickly change your mind.

    Private party chat on game boxes with friends is great

    Listening the the rest of the ESO community free for all... is not.

    Zone chat yes, turned off never to be on again. Wish I could turn off zone text chat as well.

    I not-so-occasionally use voice chat for guild group stuff, though. When I pug group dungeons I don’t use voice chat for the reasons mentioned above. If you have people you trust, the option to talk instead of type is highly useful. PC could benefit from that and undoubtably they would have many more options and ways to use it for their benefit than consoles do. Why does it have to be all or nothing?
    Khajiit Stamblade main
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    Breton Magsorc PVP
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    PS5 NA
  • spartaxoxo
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    Austacker wrote: »

    Why can't we get an integrated com system for ESO? The game boxes get integrated coms, why not PC too?

    As someone on a 'game box' playing this game, trust me when I say you don't want it.

    The FIRST thing I do when I enter a city in this game is turn off the zone comms.

    People on PC say it would be a great thing, but until you have to listen to the screaming kids, bad music, toxic & racist discussions and general trolling and then you'll quickly change your mind.

    Private party chat on game boxes with friends is great

    Listening the the rest of the ESO community free for all... is not.

    Zone chat yes, turned off never to be on again. Wish I could turn off zone text chat as well.

    I not-so-occasionally use voice chat for guild group stuff, though. When I pug group dungeons I don’t use voice chat for the reasons mentioned above. If you have people you trust, the option to talk instead of type is highly useful. PC could benefit from that and undoubtably they would have many more options and ways to use it for their benefit than consoles do. Why does it have to be all or nothing?

    I think a lot of people must be basing their experience off of shooters or LOL or something, which are notably more toxic in comms. For one, the competitive nature of the game brings out the sore losers/winners that can communicate normally in a non-competitive environment. And for two, a lot of people listen to those comms for callouts and trolls take full advantage of this wide audience.

    That's absolutely not how things work in this game though. Most people aren't in area chat so most of what you hear in area chat is like crummy music and people having conversations in their house, outside of a couple of popular dueling spots where you here the same sort of nonsense as you do in shooters.

    But you can easily just mute area chat entirely and seldom across any issues. Being able to communicate with PUGS and Guilds without having to talk in discord is a real benefit imo. Don't see why it shouldn't be an option when all the issues with VC are solved by turning it off.
    Edited by spartaxoxo on February 14, 2022 7:15AM
  • EnerG
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    spartaxoxo wrote: »
    EnerG wrote: »
    No thank you, I already get flamed in every other game with a voice chat when they hear I am a Woman, I doubt ZOS will monitor it and take harassment and slurs seriously.

    As a woman who never uses mic on many other games (for example, I play Overwatch and very rarely mic on that game), I have to say that I have had the least amount of problems on this game. There's so many other women players that are out there running guilds and the like, that that attitude is much much much less prevalent here. It isn't non-existent but it's pretty rarely an issue.

    I'm glad you've had a good experince, but I have the complete opposite, I just pretend I have a *** and try to quietly play, I tank endgame pve and the less elitists trying to belittle me for having *** the better. And no I won't stop doing the aspect of the game I enjoy because men can't behave.
  • FeedbackOnly
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    Sylvermynx wrote: »
    I don't want that sort of thing. If they add it, I want to see it optional, and OFF by default.

    Great. Putting a head set on and using in game coms is an option in every game I know of. I don't know of any games that mandate you use coms. I just think ESO should have included the option and it's not too late to add the feature. I'm certain in game coms would be more welcome and probably easier to implement than a virtual card game.

    In game coms would be a pretty significant quality of life improvement for RP, trials and PvP. Every aspect of the game would be improved with in game coms IMO.

    Nods it would make it easier to teach random veteran the mechics. The quality of randoms would go up
  • FeedbackOnly
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    Austacker wrote: »

    Why can't we get an integrated com system for ESO? The game boxes get integrated coms, why not PC too?

    As someone on a 'game box' playing this game, trust me when I say you don't want it.

    The FIRST thing I do when I enter a city in this game is turn off the zone comms.

    People on PC say it would be a great thing, but until you have to listen to the screaming kids, bad music, toxic & racist discussions and general trolling and then you'll quickly change your mind.

    Private party chat on game boxes with friends is great

    Listening the the rest of the ESO community free for all... is not.

    There's benefits though for group play. Would make far easier to teach. Also... battlegrounds, some people don't even know what each mode is
  • moleculardrugs
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    It would probably be difficult to moderate the coms. There are a lot of toxic players who would take advantage of the coms and use it to either belittle others or insult them for not playing the game their way.
  • moleculardrugs
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    EnerG wrote: »
    spartaxoxo wrote: »
    EnerG wrote: »
    No thank you, I already get flamed in every other game with a voice chat when they hear I am a Woman, I doubt ZOS will monitor it and take harassment and slurs seriously.

    As a woman who never uses mic on many other games (for example, I play Overwatch and very rarely mic on that game), I have to say that I have had the least amount of problems on this game. There's so many other women players that are out there running guilds and the like, that that attitude is much much much less prevalent here. It isn't non-existent but it's pretty rarely an issue.

    I'm glad you've had a good experince, but I have the complete opposite, I just pretend I have a *** and try to quietly play, I tank endgame pve and the less elitists trying to belittle me for having *** the better. And no I won't stop doing the aspect of the game I enjoy because men can't behave.

    We had someone CP 600 begin insulting me (CP 2060) and our new tank (CP 1600) because we were messing around with our builds because previous tank left Vet Castle Thorn and we did not clear the final boss the first time we attempted it.

    “How does lvl 1600 not know how to tank like bruh havent you been playin this game for a long time?”

    Our healer told him, “How does a DPS not do any damage?”

    We finished changing our builds and then when we began the second attempt, he left instance when the boss was at 75% health. He was still in our group and told our healer since he couldn’t do any damage he wasn’t going to help. We couldn’t kick him while fighting Lady Thorn and so I told everyone to wipe so we could kick him and ask our guilds for a less toxic person to play. We found a DK who came and we were done 8 minutes later.
  • spartaxoxo
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    Just watched a dev video and they said it's not on pc because probably nobody would use it because y'all use discord.
    Edited by spartaxoxo on February 14, 2022 1:17PM
  • spartaxoxo
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    EnerG wrote: »
    spartaxoxo wrote: »
    EnerG wrote: »
    No thank you, I already get flamed in every other game with a voice chat when they hear I am a Woman, I doubt ZOS will monitor it and take harassment and slurs seriously.

    As a woman who never uses mic on many other games (for example, I play Overwatch and very rarely mic on that game), I have to say that I have had the least amount of problems on this game. There's so many other women players that are out there running guilds and the like, that that attitude is much much much less prevalent here. It isn't non-existent but it's pretty rarely an issue.

    I'm glad you've had a good experince, but I have the complete opposite, I just pretend I have a *** and try to quietly play, I tank endgame pve and the less elitists trying to belittle me for having *** the better. And no I won't stop doing the aspect of the game I enjoy because men can't behave.

    I'm sorry to hear that, was under the impression you hadn't mic up in this game due to bad experiences in other games. I totally misread that, my bad. I would maybe try to find an guild with other ladies, but can definitely understand why you wouldn't want to bother. Heaven knows I don't bother either on other games, so I know from experience how annoying it is and how it's not worth dealing with.
    Edited by spartaxoxo on February 14, 2022 1:22PM
  • LadyLethalla
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    kalimar44 wrote: »
    Works fine on consoles. 😁

    I am no longer playing on console but the ESO voice comms on there were awful. Playstation's voice chat was always much much clearer and better to use.
    x-TallyCat-x // PC EU DC - For the Covenant! // ESO Platinum trophy - 16th May 2017.
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  • Dark_Lord_Kuro
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    majulook wrote: »
    I do not think the game could handle it. The additional load would probably kill the servers.

    It didnt on console tough
  • Jusey1
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    Everything you do on the internet is recorded, so... Eh? I prefer using Discord than having an in-game voice system. I rather talk to and listen to people I trust than randoms who might say things I do not want to hear. Like, have you ever played a game with open mic before, like Sea of Thieves? There's a lot of terrible people who will say whatever nasty slur words they want and will pick on you if they could, so no.

    Also, voice would be very chaotic in popular places like Vivec or the Undaunted Cities for sure.
  • haelgaan
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    Why can't we get an integrated com system for ESO?

    OMG yes please, a simple in-game voice chat for guild/trial/groups would be so much better than Discord bloatware. I was playing EQ2 when they rolled this out and it was a Godsend. Simple to use, easy to turn on or off, and a benefit to get guildies in chat that wouldn't otherwise bother with 3rd party voicechat.


  • FrancisCrawford
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    ZOS has mentioned they have no intention of adding this for PC because according to them, there are better sources out there. While I do agree that something like Discord is an amazing tool, it's not necessarily a replacement for integrated voice chat. You don't have that instant voice access to people in your group. Realistically, pug groups aren't going to stop just after forming and share discord info around. Even if they wanted to, there is no easy way to copy/paste text and links anyway.

    I look at it this way. Saying that we don't need integrated voice chat because Discord exists is like saying we don't need our mouths or ears at a real life gathering because we all have phones to communicate. The steps required to text someone, especially if you don't already have their info are clunky and slow compared to potentially just talking to that person.

    As mentioned above, this should obviously be optional if implemented, especially if they add proximity chat, however, I don't really think this is something ZOS cares to add. It's up to them of course, but I think it's important to point out the flaw in their logic for not wanting to add it.

    When I played LOTRO, guild groups used third-party voice systems and PUGs used the integrated voice chat.

    I no longer remember just how the third-party voice systems were better.
  • aetherial_heavenn
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    Many games have a integrated group chat available in instances only ( dungeons/trials).
    I have found this promotes a bit more socialisation and kindness from the majority of players because calling someone names in voice for being new, or if someone makes a mistake, when everyone else can hear and respond to defend the person being bullied sure makes the keyboard warrior bully think twice. (Toxic whispers in type have zero consequences, in the main.)
    It makes explaining mechanics and positioning a lot easier on the leader.
    It removes the misapprehension that all 'leet' players are 'bois'.
    It removes the misapprehension that all players are from the USA. I really enjoyed meeting people from Siberia to Africa in other games. To sound politically correct, it helps people understand the true diversity present.
    If someone is rude or sweary or drunk or playing loud music, or eating loudly, crown can mute them( if there are complaints)or individuals can mute specific players in instances in these games without the more confrontational vote to kick problem. (An issue in pug trials.)
    It doesn't require 3rd party software.

    I understand proximity / zone chat being on has it's own issues but I would like to point out some advantages to a limited integrated voice chat issue for groups.
    Quoted for truth
    "In my experience, the elite ones have not been very toxic, and the toxic ones not very elite." WrathOfInnos
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