BUG REPORT: Error 210 Patch Manifest Download Error On Launcher

Saxhleel · October 2021

Yeah! Guess I'll miss out on daily writs and my daily reward. Experiencing the same issue. Glad to know I'm not the only one.

Basbor · October 2021

Good morning from Germany.

I can confirm the same problem with the launcher.
First long loading time, then Error 210 pops up incl. REPAIR button instead of PLAY.
Everything was fine about 24 hours ago.
I'm also a Windows 7 user. (Win7 x64 Pro)
Playing on NA Server.

The report file states:

pinging: launcher.bethesda.net

Ping wird ausgefhrt fr launcher.bethesda.net [159.100.230.100] mit 32 Bytes Daten:
Zeitberschreitung der Anforderung.
Zeitberschreitung der Anforderung.
Zeitberschreitung der Anforderung.
Zeitberschreitung der Anforderung.

Ping-Statistik fr 159.100.230.100:
Pakete: Gesendet = 4, Empfangen = 0, Verloren = 4
(100% Verlust)

Meaning 100% packet loss for the address.

Will play the game directly via the .exe file for now.

iEvilJunk · October 2021

Same too

tim77 · October 2021

same here.
Win 7 x64 Pro, Steam PC-EU

Crap, i thought it was me, cause i played a bit in the system yesterday.
Now i already did a system recovery and cause it didnt work, i deleted the game and started a reinstall in steam just 10 min ago.

Edit: on my second desktop with Win 10, Steam PC-EU its working.
So could be possible Eso Support for Win 7 ran out

shadyjane62 · October 2021

Win7 here also. Stuck on loading screen. Can't uninstall launcher, it's constantly running in the background somewhere.

Hexys · October 2021

Windows 7 here to, I had the same issue and tried everything I could find via google, no success.

In the end, ZOS support was able to help me. I had to re-install my Graphics Driver (Geforce GTX 970) which also had issues itself (GeForce Experience not opening). I followed this video:

https://www.youtube.com/watch?v=vXHmg238Ccw

What I found interesting, is that during the installation of the Graphics Card driver, the software said that my Windows 7 Security files were not up-to-date and I think this was the root cause. Sadly I didn't save any of the details. I also couldn't connect to Steam friends-list, which was resolved then to.

Good luck! ZOS Support was amazing in this, all you need is patience for the moment.

DukeCybran · October 2021

Same here. I keep having Error 210 issue.

Syrpynt · October 2021

Tyralbin wrote: »

Also on windows 7.

I also managed to bypass using eso64 from game folder as well.

Thanks for the bypass tip.
I clicked this guy below and I was able to play! I missed my dailies for yesterday because I was trying to fix this, thinking I had to use the launcher... Kinda peeved but whatever.

C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\game\client\ESO64.exe

Ariunnius · October 2021

also launcher problems
starting the client directly works!

slip9419 · October 2021

same error here. Win7 x64, started yesterday while i was playing, so didn't notice when exactly
starting the client directly works, but since my game was bought from steam, i can't login this way
any workarounds?

also not able to open launcher.bethesda.net, it's giving me 400, Request Header Or Cookie Too Large

tim77 · October 2021

Hexys wrote: »

Windows 7 here to, I had the same issue and tried everything I could find via google, no success.

In the end, ZOS support was able to help me. I had to re-install my Graphics Driver (Geforce GTX 970) which also had issues itself (GeForce Experience not opening). I followed this video: [snip]

What I found interesting, is that during the installation of the Graphics Card driver, the software said that my Windows 7 Security files were not up-to-date and I think this was the root cause. Sadly I didn't save any of the details. I also couldn't connect to Steam friends-list, which was resolved then to.

Good luck! ZOS Support was amazing in this, all you need is patience for the moment.

When did you do that? Yesterday or today?
If it's from another time, i think it's a different problem as it's unlikely so many file's from different people got corrupted just as the same time.
If it is from yesterday, i wonder how fast the responding time from zos was.

On a strange side note, i also had an issue with the graphics driver today. Well, it was more an outdated driver, but i could install/upgrade without any issue and it didnt change anything. However i did not use "clean install" because it was before i found this thread.

slip9419 · October 2021

anyone on Win10 having this issue? for now looks to be Win7 specific which makes me kinda wonder if i should update smth

Jaraal · October 2021

slip9419 wrote: »

same error here. Win7 x64, started yesterday while i was playing, so didn't notice when exactly
starting the client directly works, but since my game was bought from steam, i can't login this way
any workarounds?

Same for me. Error 210. No playing today, I guess.

slip9419 · October 2021

Jaraal wrote: »

Same for me. Error 210. No playing today, I guess.

you're on Win7 too, right?
btw, launcher.bethesda.net issues were fixed by simply deleting the cookies

EDIT: fun part - i'm actually perfectly able to download new patchmanifest from launcher.bethesda.net directly

Jaraal · October 2021

slip9419 wrote: »

Jaraal wrote: »

Same for me. Error 210. No playing today, I guess.

you're on Win7 too, right?
btw, launcher.bethesda.net issues were fixed by simply deleting the cookies

I am on Steam, I don't have the eso.exe launcher option.

I haven't done anything to my system, was working fine yesterday. This is something ZOS has done in the meantime, hopefully they can reverse/fix it. Sucks to miss out on event tickets through no fault of your own.

HachikoChan · October 2021

Someone on Steam on this link found a solution, and it worked for me and my husband and other users

https://steamcommunity.com/app/306130/discussions/0/3084394448721244140/

Looks like this is a problem with Windows 7 not enabling TLS 1.1 by default for the WinHTTP API. Zenimax must have updated the launcher site today.

I was able to get things to work by applying the fix in KB 3140245 (https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392).

Specifically I had to install the "Easy Fix" link (https://download.microsoft.com/download/0/6/5/0658B1A7-6D2E-474F-BC2C-D69E5B9E9A68/MicrosoftEasyFix51044.msi) to make the necessary registry updates, NOT just download the Windows update itself.

I hope it will help

slip9419 · October 2021

Jaraal wrote: »

I am on Steam, I don't have the eso.exe launcher option.

I haven't done anything to my system, was working fine yesterday. This is something ZOS has done in the meantime, hopefully they can reverse/fix it. Sucks to miss out on event tickets through no fault of your own.

yep, i'm on steam too. meant your OS. i'm kinda trying to figure out if it's Win7-unique issue or not
was working fine yesterday for me aswell, but when i exited the game - think it was around 22.00 UTC - i noticed patchmanifest error in launcher. dunno when exactly it did appear, but not earlier then 17.00 UTC, at least for me

slip9419 · October 2021

Shirayuki_Sama wrote: »

Someone on Steam on this link found a solution, and it worked for me and my husband and other users

https://steamcommunity.com/app/306130/discussions/0/3084394448721244140/
Looks like this is a problem with Windows 7 not enabling TLS 1.1 by default for the WinHTTP API. Zenimax must have updated the launcher site today.

I was able to get things to work by applying the fix in KB 3140245 (https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392).

Specifically I had to install the "Easy Fix" link (https://download.microsoft.com/download/0/6/5/0658B1A7-6D2E-474F-BC2C-D69E5B9E9A68/MicrosoftEasyFix51044.msi) to make the necessary registry updates, NOT just download the Windows update itself.

I hope it will help

holy [snip], it was my initial thought aswell, but upon discovering this topic i dissmissed it with ah cmon so many ppl can't possibly have it not downloaded/configured

[edited for profanity bypass]

Jaraal · October 2021

slip9419 wrote: »

Shirayuki_Sama wrote: »

Someone on Steam on this link found a solution, and it worked for me and my husband and other users

https://steamcommunity.com/app/306130/discussions/0/3084394448721244140/
Looks like this is a problem with Windows 7 not enabling TLS 1.1 by default for the WinHTTP API. Zenimax must have updated the launcher site today.

I was able to get things to work by applying the fix in KB 3140245 (https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392).

Specifically I had to install the "Easy Fix" link (https://download.microsoft.com/download/0/6/5/0658B1A7-6D2E-474F-BC2C-D69E5B9E9A68/MicrosoftEasyFix51044.msi) to make the necessary registry updates, NOT just download the Windows update itself.

I hope it will help

holy [snip], it was my initial thought aswell, but upon discovering this topic i dissmissed it with ah cmon so many ppl can't possibly have it not downloaded/configured

We shouldn't have to reconfigure our computers to play a game we've been playing for seven years. Last time I tried to install a Win7 update it locked my system up, and I had to do a system restore. I had no problems logging on yesterday, but there's no "Play" button on the launcher today.

[edited to remove quote]

Warstory · October 2021

Shirayuki_Sama wrote: »

Someone on Steam on this link found a solution, and it worked for me and my husband and other users

https://steamcommunity.com/app/306130/discussions/0/3084394448721244140/
Looks like this is a problem with Windows 7 not enabling TLS 1.1 by default for the WinHTTP API. Zenimax must have updated the launcher site today.

I was able to get things to work by applying the fix in KB 3140245 (https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392).

Specifically I had to install the "Easy Fix" link (https://download.microsoft.com/download/0/6/5/0658B1A7-6D2E-474F-BC2C-D69E5B9E9A68/MicrosoftEasyFix51044.msi) to make the necessary registry updates, NOT just download the Windows update itself.

I hope it will help

So this seems to be working for me too, the game is downloading. Thanks for posting this.

Basbor · October 2021

Shirayuki_Sama wrote: »

Someone on Steam on this link found a solution, and it worked for me and my husband and other users

https://steamcommunity.com/app/306130/discussions/0/3084394448721244140/
Looks like this is a problem with Windows 7 not enabling TLS 1.1 by default for the WinHTTP API. Zenimax must have updated the launcher site today.

I was able to get things to work by applying the fix in KB 3140245 (https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392).

Specifically I had to install the "Easy Fix" link (https://download.microsoft.com/download/0/6/5/0658B1A7-6D2E-474F-BC2C-D69E5B9E9A68/MicrosoftEasyFix51044.msi) to make the necessary registry updates, NOT just download the Windows update itself.

I hope it will help

THANKS!

The MicrosoftEasyFix51044.msi solved the problem.

tim77 · October 2021

Shirayuki_Sama wrote: »

Someone on Steam on this link found a solution, and it worked for me and my husband and other users

https://steamcommunity.com/app/306130/discussions/0/3084394448721244140/
Looks like this is a problem with Windows 7 not enabling TLS 1.1 by default for the WinHTTP API. Zenimax must have updated the launcher site today.

I was able to get things to work by applying the fix in KB 3140245 (https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392).

Specifically I had to install the "Easy Fix" link (https://download.microsoft.com/download/0/6/5/0658B1A7-6D2E-474F-BC2C-D69E5B9E9A68/MicrosoftEasyFix51044.msi) to make the necessary registry updates, NOT just download the Windows update itself.

I hope it will help

damn

Basbor · October 2021

Try this:

https://download.microsoft.com/download/0/6/5/0658B1A7-6D2E-474F-BC2C-D69E5B9E9A68/MicrosoftEasyFix51044.msi

tim77 · October 2021

Basbor wrote: »

Try this:

https://download.microsoft.com/download/0/6/5/0658B1A7-6D2E-474F-BC2C-D69E5B9E9A68/MicrosoftEasyFix51044.msi

yes, found it already, but still many thx. And its also working for me, just by installing this EasyFix.
Guess, ZOS can't be blamed for this one. Using an outdated OS and not worrying about anything can have some consequences. Maybe blame MS. As long as they just produce rubbish like 10 and 11, they should still support their last solid product as well, called 7. ^^

karliahquinn · October 2021

Still not working for me and my teenager (separate PCs, both Win 7, PC-EU)

karliahquinn · October 2021

Oh and yeah, through Steam. Will try looking at the workaround above.

etchedpixels · October 2021

Jaraal wrote: »

We shouldn't have to reconfigure our computers to play a game we've been playing for seven years. Last time I tried to install a Win7 update it locked my system up, and I had to do a system restore. I had no problems logging on yesterday, but there's no "Play" button on the launcher today.

You aren't playing the game you were playing seven years ago, you are playing a vastly updated one. You are also playing it in a vastly different world where things have become obsolete, usually for security reasons, computers have become way more powerful which itself breaks and requires some of the cryptography is changed and keys expire for the same reasons your bank cards get updated/replaced. The threat model has changed.

Connecting a windows 7 instance to the network is a firing offence in many companies 8)

Swergdach · October 2021

Basbor wrote: »

Shirayuki_Sama wrote: »

Someone on Steam on this link found a solution, and it worked for me and my husband and other users

https://steamcommunity.com/app/306130/discussions/0/3084394448721244140/
Looks like this is a problem with Windows 7 not enabling TLS 1.1 by default for the WinHTTP API. Zenimax must have updated the launcher site today.

I was able to get things to work by applying the fix in KB 3140245 (https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392).

Specifically I had to install the "Easy Fix" link (https://download.microsoft.com/download/0/6/5/0658B1A7-6D2E-474F-BC2C-D69E5B9E9A68/MicrosoftEasyFix51044.msi) to make the necessary registry updates, NOT just download the Windows update itself.

I hope it will help

THANKS!

The MicrosoftEasyFix51044.msi solved the problem.

I confirm. However, the links above don't work for me. Googled "MicrosoftEasyFix51044.msi" and downloaded it here
https://docs.microsoft.com/en-us/answers/questions/247500/tls-11-and-tls-12-easy-fix-download-missing.html

karliahquinn · October 2021

The MS EasyFix worked for me

liliub17_ESO · October 2021

I'll try the MS EasyFix. My question is this: Apparently the 'fix' was released months and months ago, yet there was no issue with ESO (or anything else on my computer) until this update. What is in *this* update that borked it, if that is the problem for so many?