Maintenance for the week of January 12:
• PC/Mac: No maintenance – January 12
• PC/Mac: No maintenance – January 12
Again............................? Are you joking?
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Tandor✭✭✭✭✭
✭✭✭✭✭Kiralyn2000 wrote: »Between MMOs having regular maintenance;
And online/live-service games having lots of extra maintenance around the time of big releases; (see: the release of every big online game/expansion of the last 5 years)
I'm honestly surprised at people being surprised at this.
Not least as it was predicted on this very forum before the update launched!1 -
jircris11✭✭✭✭✭
✭priestnall.andrewrwb17_ESO wrote: »What the actual [snip] are we paying you for? Come on now.... lets be reasonable. How many maintenance is this? Once a day? [snip]
Why is it people complain about maintenance? It is something that is needed, especially around the launch of new expansions. You are making a big deal out of something they literally tell you might happen. They can also ban your account or even shut down the game on a whim. You are "paying" to basically rent the game. We don't own the account or game, can't resell it or anything.Edited by ZOS_ConnorG on June 7, 2021 3:47PMIGN: Ki'rah
Khajiit/Vampire
DC/AD faction/NA server.
RPer5 -
stewhead2ub17_ESO wrote: »The "outrage" over maintenance makes me laugh. Settle down. Real world problems. I find such complaints to be comparable to a child stamping their feet & holding their breath while lying in the middle of the aisle in the supermarket. Get a grip.
It is not really that hard to understand. Many people play MMO's to get away from their RL and just relax. So when that is "taken away" even for a short time it is frustrating to people. Like everything in life, somethings that don't bother you is a trigger for others, and something you get jacked up about others will think you are being a whiny baby.
*shrug* As to your analogy, I have two sons with Autism, this is not even close to a melt down in public. I hope you never have to experience how far off you truly are
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Stevie6✭✭✭✭Viewsfrom6ix wrote: »Microsoft needs to step in and move the contents to a better server farm. One server for PVE and another for PVP. In order to reduce lag and other problems, we, the players, need servers setup in different areas such as Texas, New York, California, and in the Midwest somewhere. If a server goes down, then those players will have a choice to log into others. Just an idea.
Yup, like AWS availability zones. That solves the server issues but not source code. If there was a bug in the source code, the bug would be in all the areas.
Roll out a patch for each zone at different times?? May or may not work...0 -
techyeshic✭✭✭✭✭People complain about having maintenance. I was complaining last night that no maintenance was scheduled with all the weird little issues going around.
Hooray for maintenance IMO5 -
jircris11✭✭✭✭✭
✭biovitalb16_ESO wrote: »priestnall.andrewrwb17_ESO wrote: »Notify in advance; take it down, sensible ETA till its back up. Taking it down EVERY DAY is a bit ...uhhh unprofessional for a AAA title that has had weeks on PTS.
The problem with their testing is the people that go on it. They just go on to test rotations and see what the best builds will be, they don't actually test it for them.
Nah, this just is not true. Historically, zenimax has let major bugs go live EVERY patch after they were reported on the pts.
For example, the gear set bug where 5th piece bonuses don't work was reported week 2 of the PTS.
The gamepad bug where you cannot cast conal aoe abilities at all while facing 6/12 of the clock positions was reported week 2 of the pts, and videos were provided to show how to replicate the bug.
This isn't anything new. It seems like the real reason the PTS exists is for zenimax to make sure the bulk of what they're selling - new DLC content - is functional out of the gate. They ALWAYS let combat bugs go live.
Agreed.
But even if the problem was that the players who choose to use the PTS aren't focusing on the things ZOS needs tested or aren't reporting bugs in the right way, or simply that there aren't enough of them that is still a problem for ZOS to fix.
It's their product and their responsibility to get it working. If they were able to rely entirely on untrained volunteer testers to get the data they need that would be fantastic, but if it's not working ZOS need to find another system. Berating the few people who choose to spend their free time submitting feedback which is consistently ignored isn't going to do anything except discourage even those people from continuing to do it.
Most pts players look for exploits or glitches they can use to their advantage at launch. It's like that in any mmo that offers a ptsIGN: Ki'rah
Khajiit/Vampire
DC/AD faction/NA server.
RPer0 -
etchedpixels✭✭✭✭✭
✭Viewsfrom6ix wrote: »Yup, like AWS availability zones. That solves the server issues but not source code. If there was a bug in the source code, the bug would be in all the areas.
It covers both done right.
In the real world (where customers money matters and it costs you millions to be down for four hours) you patch the hot standby systems,. you sync the data from live, you test it, and if it works you do a final brief freeze/resync and then hit the switch. If it goes wrong instead of hitting the switchl you just restore the standby, debrief, go for pizza and when ready try again.
It's been the norm in things like serious e-commerce for over a decade, and in more critical environments like water supply for at least 50 years. It ain't rocket science, but it has a deployment and ongoing cost. When was the last time you went to Amazon to find you couldn't buy something because they were having a four hour maintenance ?
Modern systems actually take it far further - you deploy fixes to a gradually increasing number of users whilst watching the failure and bug data then switch over to all when confident. That's a lot more complex to set up but vastly better.
Edited by etchedpixels on June 7, 2021 3:13PMToo many toons not enough time7 -
TequilaFire✭✭✭✭✭
✭✭✭✭✭I hate getting a flat tire as well, but stuff happens.
Can't predict backend problems on PTS.
Oh yeah and as to e-commerce we were looking for gasoline a couple of weeks ago...Edited by TequilaFire on June 7, 2021 3:27PM2 -
Viewsfrom6ix✭✭✭✭✭etchedpixels wrote: »Viewsfrom6ix wrote: »Yup, like AWS availability zones. That solves the server issues but not source code. If there was a bug in the source code, the bug would be in all the areas.
It covers both done right.
In the real world (where customers money matters and it costs you millions to be down for four hours) you patch the hot standby systems,. you sync the data from live, you test it, and if it works you do a final brief freeze/resync and then hit the switch. If it goes wrong instead of hitting the switchl you just restore the standby, debrief, go for pizza and when ready try again.
It's been the norm in things like serious e-commerce for over a decade, and in more critical environments like water supply for at least 50 years. It ain't rocket science, but it has a deployment and ongoing cost. When was the last time you went to Amazon to find you couldn't buy something because they were having a four hour maintenance ?
Modern systems actually take it far further - you deploy fixes to a gradually increasing number of users whilst watching the failure and bug data then switch over to all when confident. That's a lot more complex to set up but vastly better.
Good points. But in this case, gradual release is not option. Either all users get companions or none. If the database is corrupted like the companion gears. It would take time to recover and fix the data. Like I said in an earlier comment Zenimax needs to allocate more resources to testing and building a more robust server infrastructure.
Losing companion gear sounds like it should have been caught in PTS and in their own testing environment. Which leads me to think their live server have different configurations or code. If they could ensure that the testing environment and the live servers are identical, there would be a lot less bugs.0 -
Huyen✭✭✭✭✭
✭priestnall.andrewrwb17_ESO wrote: »What the actual f*** are we paying you for? Come on now.... lets be reasonable. How many maintenance is this? Once a day? Fire the filth at the top, throw money at the founding team and deeply apologize for not caring about gaming.
So when it happens to the EU server nothing is wrong, but once it happens to the US server the world is on fire? All I can say fine sir is "Hah!".Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
Huyen Swiftpaw, nightblade dps - PC EU (Retired)
Huyen Lightpaw, templar healer - PC EU (Retired)
Huyen Swiftpaw, necromancer dps - PC EU (Retired)
Huyen Swiftpaw, dragonknight (no defined role yet)
"Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh9 -
JoeCapricorn✭✭✭✭✭
✭Ehh...
If it is because of disappearing items, then it is absolutely critical to resolve that - I do not want my hoard of shinies to shrink!I simp for vampire lords and Glemyos Wildhorn1 -
GreenHere✭✭✭✭✭
✭✭Hey, what happened to that thread that popped up like 3 hours after Blackwood launched that was seriously congratulating ZOS on having the smoothest launch in the history of ever? How's that thread aging?
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Elsonso✭✭✭✭✭
✭✭✭✭✭priestnall.andrewrwb17_ESO wrote: »What the actual [snip] are we paying you for? Come on now.... lets be reasonable. How many maintenance is this? Once a day? [snip]
So when it happens to the EU server nothing is wrong, but once it happens to the US server the world is on fire? All I can say fine sir is "Hah!".
Heh. It is fine on any of the megaservers, as far as I am concerned. I feel that this is what I pay them to do, maintain their servers, and that means down time when there is a need for a hotfix, or an exploit, or hardware failure, or some unspecified issue with thier backend. Edited by ZOS_ConnorG on June 7, 2021 3:48PMXBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus0 -
Elo106✭✭✭✭✭Maintenance is a good thing, patches going live with gamebreaking bugs is the problem. Zos needs to fix their testing and quality checks on patches8 -
Goregrinder✭✭✭✭✭
✭✭priestnall.andrewrwb17_ESO wrote: »What the actual [snip] are we paying you for? Come on now.... lets be reasonable. How many maintenance is this? Once a day? [snip]
Should bugs and backend issues only chose to occur when you aren't playing?Edited by ZOS_ConnorG on June 7, 2021 3:49PM1 -
VelimOrthic✭✭✭TequilaFire wrote: »I hate getting a flat tire as well, but stuff happens.
Can't predict backend problems on PTS.
Oh yeah and as to e-commerce we were looking for gasoline a couple of weeks ago...
You don't get a flat tire 3 times in 4 days8 -
No doubt its for legitimate reasons; that's undisputed... but why so late to catch it?0
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herkemur✭✭✭Companions? More junk like pets around wayshrines. Who the heck needs them?
And what about behaving like a real company and implementing redundancy or contingency.
When Microsoft ran Asheron's Call (and even after they sold it), there was never this amount of down time.
Suggestions for alternative games.
Or a suggested reading list during the hours of maintenance?
Amateur hour.2 -
TequilaFire✭✭✭✭✭
✭✭✭✭✭VelimOrthic wrote: »TequilaFire wrote: »I hate getting a flat tire as well, but stuff happens.
Can't predict backend problems on PTS.
Oh yeah and as to e-commerce we were looking for gasoline a couple of weeks ago...
You don't get a flat tire 3 times in 4 days
You can if you run over a box of nails.
Or you haven't replaced your tires in 60,000 miles.
Edited by TequilaFire on June 7, 2021 3:41PM1 -
twev✭✭✭✭✭
✭✭biovitalb16_ESO wrote: »It's probably something to do with the crown store....let's be honest, we all know that is what they mean....
Oh and of course a couple stealth nerfs to furniture plan drops and a total gutting of the new mythic kilt.
I'm voting for 'The companions not standing close enough to the character's point of aim, yet', and needing to be adjusted more to the center of the FOV.The problem with society these days is that no one drinks from the skulls of their enemies anymore.1 -
They had no choice but to put the game into maintenance. They found a backend server issue that is probably very serious due to the estimated time they have given for the completion of the maintenance.0
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Route 666 of nails.... so much money FLOWING into this game and they are delivering the MOST filthy, disrespectful quality I have ever witnessed in an online game. ZOS have a ticket to ride; to capture the western hemispheres top MMORPG crown and they are just... "**** it whatever...." <sigh> Maybe they don't like money..... that's all I got ./taptap0
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LoneStar2911✭✭✭✭✭https://forums.elderscrollsonline.com/en/discussion/comment/7282103#Comment_7282103
It’s been extended.(PC-NA) @LoneStar29112 -
Jaimeh✭✭✭✭✭
✭✭✭✭✭Maintenance is a good thing, patches going live with gamebreaking bugs is the problem. Zos needs to fix their testing and quality checks on patches
This. Even Bastian's intro quest, companions being the main selling point of the update, bugs out at certain parts with the quest markers, and you would think something as simple as that wouldn't make it to live.0 -
Stanx✭✭✭✭✭
✭As a console player who has been waiting for various critical bugs to be fixed for like... a month (more even)... I can tell you firsthand that if they weren't fixing these issues right now the forum would be full of threads like "So ZOS doesn't care..." "lazy ZOS can't fix problems it creates..." etc.2 -
MAOofDC✭✭✭✭I've been playing this game since Beta and this chapter's launch has been the worse launch to date, with the possible exception of the actual launch of the game. Even it would be a close race to the bottom. Bosses not spawning properly, disappearing gear, bugged quests. Last night I was in Veyond and in one chamber there was a hole in two walls. The holes looked out onto the base build plain with a grey sky and checker board ground and everything. Seriously how the hell was THAT missed.
Zos you really need to get your stuff together and you need to do it quickly. You have a boss now and we can start sending complaints up to Microsoft about how the current team is mismanaging part of their multi-billon dollar asset. I suspect Microsoft would want to look into that and make "adjustments" to the staff.Guild Master of the Guild <The Wrath of Sheogorath>. CHEESE AND CABBAGE FOR EVERYONE!!!5 -
twev✭✭✭✭✭
✭✭priestnall.andrewrwb17_ESO wrote: »What the actual f*** are we paying you for? Come on now.... lets be reasonable. How many maintenance is this? Once a day? Fire the filth at the top, throw money at the founding team and deeply apologize for not caring about gaming.
So when it happens to the EU server nothing is wrong, but once it happens to the US server the world is on fire? All I can say fine sir is "Hah!".
A lot of us on PC/NA think you guys on EU servers are getting a raw deal.
I haven't spoken to anyone who thinks NA is happily benefiting from EU having issues.The problem with society these days is that no one drinks from the skulls of their enemies anymore.7
