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Poll - Should we be compensated for our grievances?
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Nephthys✭✭✭NoSoftware companies do not compensate for glitches. It is naive to think that a gaming developer should be the exception.Dunmer magicka Necromancer DPS/Healer1 -
Vlad9425✭✭✭✭✭
✭✭No, the game has been playable, and bugs are just a normal part of gaming.
Plus, there isn't a monthly subscription so what would they compensate the original game price?
No the game hasn’t been playable because most of us have been crashing and therefore not playing the game... Also you mention bugs are a normal part of gaming but for an online game to have THIS many frustrating bugs isn’t normal at all.5 -
Sarannah✭✭✭✭✭
✭✭✭✭NoThings always go wrong with software, this is why they are called bugs.
Some players seem to experience loads of crashes, while most others do not(or the forum would be flooded with crash threads). As frustrating as it is, you can only update your drivers, and hope ZOS fixes all the other crashes. Might be better if someone started a thread where players with crash issues posted their specs in detail, instead of complaint or compensation threads.0 -
caperb✭✭✭✭✭
✭Things always go wrong with software, this is why they are called bugs.
Some players seem to experience loads of crashes, while most others do not(or the forum would be flooded with crash threads). As frustrating as it is, you can only update your drivers, and hope ZOS fixes all the other crashes. Might be better if someone started a thread where players with crash issues posted their specs in detail, instead of complaint or compensation threads.
Isn't this the case the past month?
And how about all the Cyrodiil performance threads over the past couple of years? Cyrodiil was one of the main selling points during the first few years of the game, until it become too broken to enjoy.
I detect some kind of ostrich mentality, which everyone is of course free to have, but it doesn't help your point in discussions like this.7 -
hafgood✭✭✭✭✭
✭No
It's my dayjob.
It's literally max. an hour work to test vDSA x4 people. The LA issues are visible right after you do anything combat related. There were multiple gamebreaking bugs REPORTED on PTS that still made it to live. Remember that voidmother boss? Shizzle was going down in zone and they decided to do some sort of hotfix anyway. The issue was known for weeks and suddenly when it's live it can be fixed. This is just a big joke.
As its your day job you will know then that not everything gets tested with every release. You say an hour to test vDSA for 4 people, so thats 4 hours of the limited testing time spent on something that they possibly didn't go near the coding of, same for Spindle and the other dungeons with issues.
No company is going to have the resources available to do a complete run through of every part of the software with every patch and, even if they had, they may not have found the bug in Spindle as thats a pretty specific set of circumstances for it to occur.
They will have tested Markath, made sure items went into the sticker book and could be reconstructed. Other than that they will have checked those bug fixes that were supposed to have been fixed. They won't have checked anything else in more than a superficial manner.
I mentioned the voidmother in my original post and agree that its disappointing that that one slipped through. But without being privy to their testing data we don't know whether it worked while it was being tested and a subsequent change was made that affected it.
I'm not defending Zos, the patch was poor and they should admit it. Circumstances are difficult at the moment, I assume most of them are still working from home and that will affect the output as there will be a less co-ordinated approach to coding than if they were in the office together.
They are only human, I assume they are largely based in the US as well? Well they have the worst occurance of that little thing called Covid 19 in the world with millions catching it and hundreds of thousands dying. Maybe, just maybe, we should give them a bit of leeway rather than shouting for heads?1 -
HappyElephant✭✭✭OtherDon't Put all your Eggs in ESO's Basket
- Stop Loss -- Stop spending money on ESO. Cancel ESO+, stop buying new DLC and Chapters. You want to reduce your losses. Don't let good money chase after bad.
- Prepare-to-Pivot -- Meanwhile research and start to look for alternatives. For example, PS5 is out now which means in 1-2 years there will be an explosion of fantastic games, with graphics and combat capabilities that will blow your mind. Start to research games on game review sites, Youtube or Twitch. I know for sure I am going to want to play God of War Ragnorak. Also, start saving now so that in six months you have the money to buy a PS5, new games etc.
- Exit -- Now that you have given yourself other options, it is time for the big exit. Even if you don't exit, you should at least diversify.
- Mini-Exit -- You might end up with a mini-exit where you don't exit ESO completely. You still play the game - you have paid for it after all. However just don't spend anymore money on this game.
4 -
techyeshic✭✭✭✭✭NoNo. I think there was a point crossed long ago, where the community set a standard by accepting so many issues and kept paying and playing. Maybe they'll give you some pixel trinket worth nothing, but that's really not compensation but appeasement as that's really what the community accepts.2
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HappyElephant✭✭✭Other@hafgood I think ESO is investing their resources in a new MMORPG game, and devoting less and less resources to ESO. That is why they are not even bothering to release a PS5-version of ESO, and they are not supporting Apple M1 devices. They will keep that for their new MMORPG.
It's my dayjob.
It's literally max. an hour work to test vDSA x4 people. The LA issues are visible right after you do anything combat related. There were multiple gamebreaking bugs REPORTED on PTS that still made it to live. Remember that voidmother boss? Shizzle was going down in zone and they decided to do some sort of hotfix anyway. The issue was known for weeks and suddenly when it's live it can be fixed. This is just a big joke.
As its your day job you will know then that not everything gets tested with every release. You say an hour to test vDSA for 4 people, so thats 4 hours of the limited testing time spent on something that they possibly didn't go near the coding of, same for Spindle and the other dungeons with issues.
No company is going to have the resources available to do a complete run through of every part of the software with every patch and, even if they had, they may not have found the bug in Spindle as thats a pretty specific set of circumstances for it to occur.
They will have tested Markath, made sure items went into the sticker book and could be reconstructed. Other than that they will have checked those bug fixes that were supposed to have been fixed. They won't have checked anything else in more than a superficial manner.
I mentioned the voidmother in my original post and agree that its disappointing that that one slipped through. But without being privy to their testing data we don't know whether it worked while it was being tested and a subsequent change was made that affected it.
I'm not defending Zos, the patch was poor and they should admit it. Circumstances are difficult at the moment, I assume most of them are still working from home and that will affect the output as there will be a less co-ordinated approach to coding than if they were in the office together.
They are only human, I assume they are largely based in the US as well? Well they have the worst occurance of that little thing called Covid 19 in the world with millions catching it and hundreds of thousands dying. Maybe, just maybe, we should give them a bit of leeway rather than shouting for heads?
1 -
relentless_turnip✭✭✭✭✭
✭✭✭NoMarkarth has been a holiday compared to Harrowstorms release. The game still hasn't been fixed since its inception and Greymoor had a bad release, though a lot of the problems caused were fixed in the first couple of weeks, whilst those introduced in Harrowstorm are still present.
I they won't compensate people for harrowstorm or the 2 months of testing in Cyrodill they definitely won't for Markarth. They are under no obligation to either. If they valued customer satisfaction over money they would never have taken on Stadia and ruined the experience for all of the existing platforms. They wouldn't have moved all calculations server side and moved maintenance to a fortnightly event if they truly felt customer retention was important.0 -
Katheriah✭✭✭✭✭
✭✭✭Yes@hafgood the art of a good regression test is not just testing what you made, but testing important functionality that may not die. vDSA is one of the weekly trials, it's something that people will farm when stickerbook is there, it's something that has to work and it has been horror before. 1+1+1+1=4. Putting some pressure on your system and start testing functionality where a lot happens in a short time is not too much to ask if you have experience with performance issues.
It's all about how much you care.
And yes, we have a pretty darn big regressiontest, and we can't automate every tests. Does it cost money? Yes, but it sucks worse if we give junk to our users.2 -
ZOS_Ragnar✭✭✭✭✭Hey there,
We have gone through this thread and removed some additional comments that violated our Community Rules as well as comments posted in response to them. It’s okay and very normal to disagree with others, and even to debate on the forums. However provoking conflict, baiting, or mocking others is not acceptable. If you encounter such a post instead of replying back to them we request you please report the post so a moderator can review it.
Thank you for your understanding.
The Elder Scrolls Online - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site2 -
hafgood✭✭✭✭✭
✭No@Katheriah yes I am aware of regression testing. However, you cannot test everything, there simply isn't the time or budget to do so.
And you cannot put the kind of pressure onto a system that is really needed in anything other than a live environment.
You may think you cover all the bases in testing but the reality is you don't. They will have test plans stating what needs testing for each release, things like the spindle error may well not get picked up even if that dungeon was run 50 times simply because the testers didn't trigger the issue. Same goes for vdsa, we are seeing the error happen on servers with a high load on them, we have no way of knowing whether or not Zos tested it, nor whether they encountered the bug but they may have run it once to make sure the weapons went into the sticker book and it worked fine. Some subsequent tweaking of code may have affected it or it may be an error that only occurs when the server is under a high load.
Zos are not going to tell us so we will never know.
We also have no idea of the size of the team, it might be a team or it might be one or two individuals, it may be that if they increased the size of the team that these things would get picked up
Maybe if they gave consoles a test server some of these bugs would get picked up.
Who knows?
But I still can't see the urge to demand compensation - which has partially been given already with a bonus xp weekend....0 -
RavenLake✭✭✭NoI answered no because we have no actual right to compensation because something did not work right. This is based on the agreement each of us that actually plays the game has accepted.
We all have the right to withhold our money. That is the nature of free enterprise and is a decision we much each make on our own. I choose to continue to play and enjoy the game.
This is the best answer here, and in many other threads. Thank you. If only we all agreed to this.1 -
Ruhgar✭✭YesNo, the game has been playable, and bugs are just a normal part of gaming.
Plus, there isn't a monthly subscription so what would they compensate the original game price?
Game has been unplayable for me for quite some time with constant blue screen crashes. Unable to even think about doing dungeons and game crashes anywhere from 1 sec to 10 mins after I start playing. I do pay a subscription and cannot use it because of this. Extending all subs by tje same number of days since last content patch until blue screen bug fixed would be the right thing to do.3 -
Ruhgar✭✭Yes
If game crashes constantly and stops me from playing... that is definately unplayable. The product does not work.4 -
Faiza✭✭✭✭✭No
If game crashes constantly and stops me from playing... that is definately unplayable. The product does not work.
Once again, there's players in every zone and instance. The game is "playable".0 -
Faiza✭✭✭✭✭No
Hello new employee. Yes, it has been unplayable for some people. Certain content has been completely unplayable. Some folks are crashing to desktop through the launcher. I have never in the entirety of my gaming experience seen a game as buggy as this one. I am in a pre-alpha game right now that has less bugs than this one.
Haha, very funny. Not.
I played for 11hrs yesterday. Didn't crash a single time. Took a few tries to get into dungeons with a full group of people, but once we were in one we were able to queue over and over again seamlessly. Did some battlegrounds and WWs are still broken and super OP but still completed my daily quests. Killed some dragons. Did a harrowstorm. Changed my outfit 4 or 5 times because I'm indecisive. Sold some stuff on a trader. Did pledges with my guildmates. Noticed some chairs in my house weren't working. Did dolmen runs in Rivenspire with lowbies. Did a public dungeon for the mages guild quest.
Were there bugs? Yeah. But is the game running? Yes. And apparently for lots of other people to because I've never been in a zone or an instance in ESO that was empty. So there's plenty of players who are able to log on and play the game. Does that mean it's as great as we want it to be? No. But unplayable? Please. Quit the hyperbole. It's easy enough to say, "This is not the quality I want to play at" without telling outright lies.
Also...it sounds like you never played RO, RO2, vanilla WoW, Rift, ArcheAge, SWTOR, Empyrion Galactic Survival (especially Empyrion, jeeze), TERA, or any other MMOs with very rocky histories if you think this is bad lol.
I'm not saying you can't be unhappy with the state of the game. But being untruthful is also not getting you anywhere.
Edit: I forgot Wildstar and FFXIV lols.
[snip]
Clunky gameplay (light attack bug, visual bugs, characters get stuck... etc), random unexplained deaths (Arena deaths, grapplehooks, nCR/vCR portals), skills resetting on their own and not working as intended, buffs not applying as intended, broken dungeon matching tool (I queued for a vet dungeon once and was in all by myself), new solo arena bugs, Numerous quests bugged out, Cyrodiil crashes lol... etc
I have played most of those MMOs you mentioned, [snip] sometimes a skill or two in some classes but NEVER combat in general. Yes there would be bugs and other known issues but it's not as major.
TBH it's no longer a discussion in the framework of quality if the game keeps crashing you to desktop and prevents you from carrying out basic stuff such as clearing a dungeons/trials or enjoy PvPing in Cyrodiil.
If you're a person who only logs in to do quests and some gathering, ofc it's not gonna be much of a problem, but for others who are doing the majority of the game's content and experiencing these issues, ofc it is.
[Edited to remove Bashing]
Once again...last night logged in, did 4 battlegrounds. Crashed in the middle of the last one. That sucked.
Logged back in, did vet HRC with my friends. Then did a non DLC vet pledge with my guild. Both of those went smooth, no crashes. Still had time to chill at an outfit table before bedtime.
Again...is it working as perfectly as any of us would like? At times no. But continuing to call the game unplayable is complete hyperbole.Edited by Faiza on November 24, 2020 3:58PM0 -
EdmondDontes✭✭✭✭✭
✭Other
Hello new employee. Yes, it has been unplayable for some people. Certain content has been completely unplayable. Some folks are crashing to desktop through the launcher. I have never in the entirety of my gaming experience seen a game as buggy as this one. I am in a pre-alpha game right now that has less bugs than this one.
Haha, very funny. Not.
I played for 11hrs yesterday. Didn't crash a single time. Took a few tries to get into dungeons with a full group of people, but once we were in one we were able to queue over and over again seamlessly. Did some battlegrounds and WWs are still broken and super OP but still completed my daily quests. Killed some dragons. Did a harrowstorm. Changed my outfit 4 or 5 times because I'm indecisive. Sold some stuff on a trader. Did pledges with my guildmates. Noticed some chairs in my house weren't working. Did dolmen runs in Rivenspire with lowbies. Did a public dungeon for the mages guild quest.
Were there bugs? Yeah. But is the game running? Yes. And apparently for lots of other people to because I've never been in a zone or an instance in ESO that was empty. So there's plenty of players who are able to log on and play the game. Does that mean it's as great as we want it to be? No. But unplayable? Please. Quit the hyperbole. It's easy enough to say, "This is not the quality I want to play at" without telling outright lies.
Also...it sounds like you never played RO, RO2, vanilla WoW, Rift, ArcheAge, SWTOR, Empyrion Galactic Survival (especially Empyrion, jeeze), TERA, or any other MMOs with very rocky histories if you think this is bad lol.
I'm not saying you can't be unhappy with the state of the game. But being untruthful is also not getting you anywhere.
Edit: I forgot Wildstar and FFXIV lols.
[snip]
Clunky gameplay (light attack bug, visual bugs, characters get stuck... etc), random unexplained deaths (Arena deaths, grapplehooks, nCR/vCR portals), skills resetting on their own and not working as intended, buffs not applying as intended, broken dungeon matching tool (I queued for a vet dungeon once and was in all by myself), new solo arena bugs, Numerous quests bugged out, Cyrodiil crashes lol... etc
I have played most of those MMOs you mentioned, [snip] sometimes a skill or two in some classes but NEVER combat in general. Yes there would be bugs and other known issues but it's not as major.
TBH it's no longer a discussion in the framework of quality if the game keeps crashing you to desktop and prevents you from carrying out basic stuff such as clearing a dungeons/trials or enjoy PvPing in Cyrodiil.
If you're a person who only logs in to do quests and some gathering, ofc it's not gonna be much of a problem, but for others who are doing the majority of the game's content and experiencing these issues, ofc it is.
[Edited to remove Bashing]
Once again...last night logged in, did 4 battlegrounds. Crashed in the middle of the last one. That sucked.
Logged back in, did vet HRC with my friends. Then did a non DLC vet pledge with my guild. Both of those went smooth, no crashes. Still had time to chill at an outfit table before bedtime.
Again...is it working as perfectly as any of us would like? At times no. But continuing to call the game unplayable is complete hyperbole.
Cyrodiil during prime time is unplayable. It's as bad as it ever was even with the restrictions that are supposed to help.5 -
Ruhgar✭✭Yes
If game crashes constantly and stops me from playing... that is definately unplayable. The product does not work.
Once again, there's players in every zone and instance. The game is "playable".
Just
If game crashes constantly and stops me from playing... that is definately unplayable. The product does not work.
Once again, there's players in every zone and instance. The game is "playable".
I can not play game. If I cannot play game then it is unplayable. I do not care how many can play... I can't.
I would love to play as I was finally figuring things out like using dungeon runs for transmute crystals. Days and days of not being able to get crystals since I cannot play the damn game is making me frustrated and making me lean towards walking away from this game and taking my money with me.1 -
Faiza✭✭✭✭✭NoEdmondDontes wrote: »
Hello new employee. Yes, it has been unplayable for some people. Certain content has been completely unplayable. Some folks are crashing to desktop through the launcher. I have never in the entirety of my gaming experience seen a game as buggy as this one. I am in a pre-alpha game right now that has less bugs than this one.
Haha, very funny. Not.
I played for 11hrs yesterday. Didn't crash a single time. Took a few tries to get into dungeons with a full group of people, but once we were in one we were able to queue over and over again seamlessly. Did some battlegrounds and WWs are still broken and super OP but still completed my daily quests. Killed some dragons. Did a harrowstorm. Changed my outfit 4 or 5 times because I'm indecisive. Sold some stuff on a trader. Did pledges with my guildmates. Noticed some chairs in my house weren't working. Did dolmen runs in Rivenspire with lowbies. Did a public dungeon for the mages guild quest.
Were there bugs? Yeah. But is the game running? Yes. And apparently for lots of other people to because I've never been in a zone or an instance in ESO that was empty. So there's plenty of players who are able to log on and play the game. Does that mean it's as great as we want it to be? No. But unplayable? Please. Quit the hyperbole. It's easy enough to say, "This is not the quality I want to play at" without telling outright lies.
Also...it sounds like you never played RO, RO2, vanilla WoW, Rift, ArcheAge, SWTOR, Empyrion Galactic Survival (especially Empyrion, jeeze), TERA, or any other MMOs with very rocky histories if you think this is bad lol.
I'm not saying you can't be unhappy with the state of the game. But being untruthful is also not getting you anywhere.
Edit: I forgot Wildstar and FFXIV lols.
[snip]
Clunky gameplay (light attack bug, visual bugs, characters get stuck... etc), random unexplained deaths (Arena deaths, grapplehooks, nCR/vCR portals), skills resetting on their own and not working as intended, buffs not applying as intended, broken dungeon matching tool (I queued for a vet dungeon once and was in all by myself), new solo arena bugs, Numerous quests bugged out, Cyrodiil crashes lol... etc
I have played most of those MMOs you mentioned, [snip] sometimes a skill or two in some classes but NEVER combat in general. Yes there would be bugs and other known issues but it's not as major.
TBH it's no longer a discussion in the framework of quality if the game keeps crashing you to desktop and prevents you from carrying out basic stuff such as clearing a dungeons/trials or enjoy PvPing in Cyrodiil.
If you're a person who only logs in to do quests and some gathering, ofc it's not gonna be much of a problem, but for others who are doing the majority of the game's content and experiencing these issues, ofc it is.
[Edited to remove Bashing]
Once again...last night logged in, did 4 battlegrounds. Crashed in the middle of the last one. That sucked.
Logged back in, did vet HRC with my friends. Then did a non DLC vet pledge with my guild. Both of those went smooth, no crashes. Still had time to chill at an outfit table before bedtime.
Again...is it working as perfectly as any of us would like? At times no. But continuing to call the game unplayable is complete hyperbole.
Cyrodiil during prime time is unplayable. It's as bad as it ever was even with the restrictions that are supposed to help.
If there are players in the instance and the game is progressing it is, by definition playable.
"Not being able to play at the precise level I want without any inconvenience" =/= "unplayable".Edited by Faiza on November 24, 2020 4:05PM0 -
Dysturbed✭✭✭YesWow 2 Dev/Zeos posts and not one word of sorry, thanks for hanging in there or anything. Its like the don't care at all.1
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SeaGtGruff✭✭✭✭✭
✭✭✭✭✭NoAFAIK, there's nothing in the TOS that says players are guaranteed to be able to successfully engage in every type of activity that's in the game. Can't solo a vet dungeon? Sorry, the TOS doesn't promise that you'll be able to. Can't travel to your guild's housing? Sorry, the TOS doesn't promise that you'll be able to. Can't go from the Valley of the Wind Wayshrine to Zergonipal without getting momentarily interrupted by a loading screen? Sorry, the TOS doesn't promise that you'll be able to.
We already receive free stuff just for logging in each day. And so far I've been able to successfully engage in all of the types of activities that I normally play in the game without crashing. I realize that that hasn't been true for everyone else, and I'm not trying to come across as uncaring, because I well know (from my experiences with other games) that it's very frustrating to have trouble playing a game because of crashes or other technical problems. It's no fun when you can't have fun.
But asking for compensation that isn't guaranteed to be given, or asking other players whether or not they think some kind of compensation should be given, seems unproductive. I suppose people do need to vent their frustrations rather than bottling it up inside, but they shouldn't hope for compensation just because they demanded it.I've fought mudcrabs more fearsome than me!1 -
etchedpixels✭✭✭✭✭
✭SeaGtGruff wrote: »AFAIK, there's nothing in the TOS that says players are guaranteed to be able to successfully engage in every type of activity that's in the game. Can't solo a vet dungeon? Sorry, the TOS doesn't promise that you'll be able to. Can't travel to your guild's housing? Sorry, the TOS doesn't promise that you'll be able to. Can't go from the Valley of the Wind Wayshrine to Zergonipal without getting momentarily interrupted by a loading screen? Sorry, the TOS doesn't promise that you'll be able to.
Depends on the country. In the USA your software terms and conditions can basically exclude anything short of causing physical injury or death - which is why drone, car and aircraft software is of high quality and the rest is utter crud. In the EU that is (despite massive lobbying by some software manufacturers and big social media companies) probably going to change to align services/software with real goods. In some bits of Europe it's already the case (eg the UK requires fitness for purpose and no TOS can write that out)
Fit for purpose however is *not* the same as perfect.
Software and service companies are mostly in the same denial phase as US car makers were before Ralph Nader's "Unsafe at any speed". Whilst nobody is likely to die of ESO people are dying regularly from bugs in random PC software being used in what turn out to be safety critical roles from medicine to building regulations and even apparently mundane things like bugs in online maps kill people because emergency services use them, and in some parts of the world because getting lost far out of town is a life threatening situation.
Too many toons not enough time2 -
EdmondDontes✭✭✭✭✭
✭OtherEdmondDontes wrote: »
Hello new employee. Yes, it has been unplayable for some people. Certain content has been completely unplayable. Some folks are crashing to desktop through the launcher. I have never in the entirety of my gaming experience seen a game as buggy as this one. I am in a pre-alpha game right now that has less bugs than this one.
Haha, very funny. Not.
I played for 11hrs yesterday. Didn't crash a single time. Took a few tries to get into dungeons with a full group of people, but once we were in one we were able to queue over and over again seamlessly. Did some battlegrounds and WWs are still broken and super OP but still completed my daily quests. Killed some dragons. Did a harrowstorm. Changed my outfit 4 or 5 times because I'm indecisive. Sold some stuff on a trader. Did pledges with my guildmates. Noticed some chairs in my house weren't working. Did dolmen runs in Rivenspire with lowbies. Did a public dungeon for the mages guild quest.
Were there bugs? Yeah. But is the game running? Yes. And apparently for lots of other people to because I've never been in a zone or an instance in ESO that was empty. So there's plenty of players who are able to log on and play the game. Does that mean it's as great as we want it to be? No. But unplayable? Please. Quit the hyperbole. It's easy enough to say, "This is not the quality I want to play at" without telling outright lies.
Also...it sounds like you never played RO, RO2, vanilla WoW, Rift, ArcheAge, SWTOR, Empyrion Galactic Survival (especially Empyrion, jeeze), TERA, or any other MMOs with very rocky histories if you think this is bad lol.
I'm not saying you can't be unhappy with the state of the game. But being untruthful is also not getting you anywhere.
Edit: I forgot Wildstar and FFXIV lols.
[snip]
Clunky gameplay (light attack bug, visual bugs, characters get stuck... etc), random unexplained deaths (Arena deaths, grapplehooks, nCR/vCR portals), skills resetting on their own and not working as intended, buffs not applying as intended, broken dungeon matching tool (I queued for a vet dungeon once and was in all by myself), new solo arena bugs, Numerous quests bugged out, Cyrodiil crashes lol... etc
I have played most of those MMOs you mentioned, [snip] sometimes a skill or two in some classes but NEVER combat in general. Yes there would be bugs and other known issues but it's not as major.
TBH it's no longer a discussion in the framework of quality if the game keeps crashing you to desktop and prevents you from carrying out basic stuff such as clearing a dungeons/trials or enjoy PvPing in Cyrodiil.
If you're a person who only logs in to do quests and some gathering, ofc it's not gonna be much of a problem, but for others who are doing the majority of the game's content and experiencing these issues, ofc it is.
[Edited to remove Bashing]
Once again...last night logged in, did 4 battlegrounds. Crashed in the middle of the last one. That sucked.
Logged back in, did vet HRC with my friends. Then did a non DLC vet pledge with my guild. Both of those went smooth, no crashes. Still had time to chill at an outfit table before bedtime.
Again...is it working as perfectly as any of us would like? At times no. But continuing to call the game unplayable is complete hyperbole.
Cyrodiil during prime time is unplayable. It's as bad as it ever was even with the restrictions that are supposed to help.
If there are players in the instance and the game is progressing it is, by definition playable.
"Not being able to play at the precise level I want without any inconvenience" =/= "unplayable".
Being able to log in does not equal playable. There are standards beyond merely being able to log in that determine whether game is playable or not. You are arguing that the game is fine so long as people can log in, not whether the game is playable or not.7 -
AlienMagi✭✭✭Yesjedtb16_ESO wrote: »kendellking_chaosb14_ESO wrote: »jedtb16_ESO wrote: »read the tos
Yeah that covers them from legal action but it can’t stop players from leaving the game in frustration. Burned out come back after a break, frustrated ones typically don’t something to smooth things over would go a long way.
if you sign up to something without reading the small print then you have no one to blame but yourself.
I don't think you understand what PR means or how it works. I hope you never develop games.4 -
Faiza✭✭✭✭✭NoEdmondDontes wrote: »EdmondDontes wrote: »
Hello new employee. Yes, it has been unplayable for some people. Certain content has been completely unplayable. Some folks are crashing to desktop through the launcher. I have never in the entirety of my gaming experience seen a game as buggy as this one. I am in a pre-alpha game right now that has less bugs than this one.
Haha, very funny. Not.
I played for 11hrs yesterday. Didn't crash a single time. Took a few tries to get into dungeons with a full group of people, but once we were in one we were able to queue over and over again seamlessly. Did some battlegrounds and WWs are still broken and super OP but still completed my daily quests. Killed some dragons. Did a harrowstorm. Changed my outfit 4 or 5 times because I'm indecisive. Sold some stuff on a trader. Did pledges with my guildmates. Noticed some chairs in my house weren't working. Did dolmen runs in Rivenspire with lowbies. Did a public dungeon for the mages guild quest.
Were there bugs? Yeah. But is the game running? Yes. And apparently for lots of other people to because I've never been in a zone or an instance in ESO that was empty. So there's plenty of players who are able to log on and play the game. Does that mean it's as great as we want it to be? No. But unplayable? Please. Quit the hyperbole. It's easy enough to say, "This is not the quality I want to play at" without telling outright lies.
Also...it sounds like you never played RO, RO2, vanilla WoW, Rift, ArcheAge, SWTOR, Empyrion Galactic Survival (especially Empyrion, jeeze), TERA, or any other MMOs with very rocky histories if you think this is bad lol.
I'm not saying you can't be unhappy with the state of the game. But being untruthful is also not getting you anywhere.
Edit: I forgot Wildstar and FFXIV lols.
[snip]
Clunky gameplay (light attack bug, visual bugs, characters get stuck... etc), random unexplained deaths (Arena deaths, grapplehooks, nCR/vCR portals), skills resetting on their own and not working as intended, buffs not applying as intended, broken dungeon matching tool (I queued for a vet dungeon once and was in all by myself), new solo arena bugs, Numerous quests bugged out, Cyrodiil crashes lol... etc
I have played most of those MMOs you mentioned, [snip] sometimes a skill or two in some classes but NEVER combat in general. Yes there would be bugs and other known issues but it's not as major.
TBH it's no longer a discussion in the framework of quality if the game keeps crashing you to desktop and prevents you from carrying out basic stuff such as clearing a dungeons/trials or enjoy PvPing in Cyrodiil.
If you're a person who only logs in to do quests and some gathering, ofc it's not gonna be much of a problem, but for others who are doing the majority of the game's content and experiencing these issues, ofc it is.
[Edited to remove Bashing]
Once again...last night logged in, did 4 battlegrounds. Crashed in the middle of the last one. That sucked.
Logged back in, did vet HRC with my friends. Then did a non DLC vet pledge with my guild. Both of those went smooth, no crashes. Still had time to chill at an outfit table before bedtime.
Again...is it working as perfectly as any of us would like? At times no. But continuing to call the game unplayable is complete hyperbole.
Cyrodiil during prime time is unplayable. It's as bad as it ever was even with the restrictions that are supposed to help.
If there are players in the instance and the game is progressing it is, by definition playable.
"Not being able to play at the precise level I want without any inconvenience" =/= "unplayable".
Being able to log in does not equal playable. There are standards beyond merely being able to log in that determine whether game is playable or not. You are arguing that the game is fine so long as people can log in, not whether the game is playable or not.
No, I am not. The point I'm trying to get across is that bugs alone don't make the game unplayable.
Plenty of us are logged in and engaged in various activites at various levels of difficulty. So to make the claim that "ESO is unplayable" is factually untrue.
Unplayable would be like, I don't know, that time (lol which time) Blizzard got DDOS'd and had 100% downtime for something like 2 days. In that situation players were compensated with game time. Granted, again this was 100% blackout and WoW unlike ESO is 100% sub based.
That's a much different situation than "Some players are experiencing performance issues" which is where ESO is at right now.
And the thing is, while everyone is frustrated, it's really hard to dish out blanket compensation at this stage because obviously what exactly is going wrong in these situations hasn't been pinpointed yet.1 -
whitecrow✭✭✭✭✭
✭✭✭NoGrievances about what? I haven't experienced any problems beyond the trivial occasional glitches one might expect from a globally networked game.2 -
EdmondDontes✭✭✭✭✭
✭OtherEdmondDontes wrote: »EdmondDontes wrote: »
Hello new employee. Yes, it has been unplayable for some people. Certain content has been completely unplayable. Some folks are crashing to desktop through the launcher. I have never in the entirety of my gaming experience seen a game as buggy as this one. I am in a pre-alpha game right now that has less bugs than this one.
Haha, very funny. Not.
I played for 11hrs yesterday. Didn't crash a single time. Took a few tries to get into dungeons with a full group of people, but once we were in one we were able to queue over and over again seamlessly. Did some battlegrounds and WWs are still broken and super OP but still completed my daily quests. Killed some dragons. Did a harrowstorm. Changed my outfit 4 or 5 times because I'm indecisive. Sold some stuff on a trader. Did pledges with my guildmates. Noticed some chairs in my house weren't working. Did dolmen runs in Rivenspire with lowbies. Did a public dungeon for the mages guild quest.
Were there bugs? Yeah. But is the game running? Yes. And apparently for lots of other people to because I've never been in a zone or an instance in ESO that was empty. So there's plenty of players who are able to log on and play the game. Does that mean it's as great as we want it to be? No. But unplayable? Please. Quit the hyperbole. It's easy enough to say, "This is not the quality I want to play at" without telling outright lies.
Also...it sounds like you never played RO, RO2, vanilla WoW, Rift, ArcheAge, SWTOR, Empyrion Galactic Survival (especially Empyrion, jeeze), TERA, or any other MMOs with very rocky histories if you think this is bad lol.
I'm not saying you can't be unhappy with the state of the game. But being untruthful is also not getting you anywhere.
Edit: I forgot Wildstar and FFXIV lols.
[snip]
Clunky gameplay (light attack bug, visual bugs, characters get stuck... etc), random unexplained deaths (Arena deaths, grapplehooks, nCR/vCR portals), skills resetting on their own and not working as intended, buffs not applying as intended, broken dungeon matching tool (I queued for a vet dungeon once and was in all by myself), new solo arena bugs, Numerous quests bugged out, Cyrodiil crashes lol... etc
I have played most of those MMOs you mentioned, [snip] sometimes a skill or two in some classes but NEVER combat in general. Yes there would be bugs and other known issues but it's not as major.
TBH it's no longer a discussion in the framework of quality if the game keeps crashing you to desktop and prevents you from carrying out basic stuff such as clearing a dungeons/trials or enjoy PvPing in Cyrodiil.
If you're a person who only logs in to do quests and some gathering, ofc it's not gonna be much of a problem, but for others who are doing the majority of the game's content and experiencing these issues, ofc it is.
[Edited to remove Bashing]
Once again...last night logged in, did 4 battlegrounds. Crashed in the middle of the last one. That sucked.
Logged back in, did vet HRC with my friends. Then did a non DLC vet pledge with my guild. Both of those went smooth, no crashes. Still had time to chill at an outfit table before bedtime.
Again...is it working as perfectly as any of us would like? At times no. But continuing to call the game unplayable is complete hyperbole.
Cyrodiil during prime time is unplayable. It's as bad as it ever was even with the restrictions that are supposed to help.
If there are players in the instance and the game is progressing it is, by definition playable.
"Not being able to play at the precise level I want without any inconvenience" =/= "unplayable".
Being able to log in does not equal playable. There are standards beyond merely being able to log in that determine whether game is playable or not. You are arguing that the game is fine so long as people can log in, not whether the game is playable or not.
No, I am not. The point I'm trying to get across is that bugs alone don't make the game unplayable.
Plenty of us are logged in and engaged in various activites at various levels of difficulty. So to make the claim that "ESO is unplayable" is factually untrue.
Unplayable would be like, I don't know, that time (lol which time) Blizzard got DDOS'd and had 100% downtime for something like 2 days. In that situation players were compensated with game time. Granted, again this was 100% blackout and WoW unlike ESO is 100% sub based.
That's a much different situation than "Some players are experiencing performance issues" which is where ESO is at right now.
And the thing is, while everyone is frustrated, it's really hard to dish out blanket compensation at this stage because obviously what exactly is going wrong in these situations hasn't been pinpointed yet.
Cyrodiil during prime time is unplayable. Just because people can log on and move around doesn't change this fact. The lag and the bugs combine to make it unplayable. That is why there is often not even a que to get into cyrodiil during prime time these days.
The first step is admitting reality.4