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Can we get an honest post-mortem about why Markarth went live with so many serious bugs?
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Calm_Fury✭✭✭✭✭DMuehlhausen wrote: »The simple answer is No you can't get this answer. I know why people ask, but I don't get it.
What are you expecting the Devs to come on and be like yeah we F'd up.
The reason it went live with so many bugs is because they have time lines for content roll outs. They can't really delay that stuff if they want to stay on track with other content roll outs. It's about money, releasing Markarth will have had a direct monetary impact that would have been reported to shareholders.
If it doesn't launch when it said people don't buy it via crowns on the store etc. Which is also why as soon as there was an issue with the crown store that issue was fixed immediately. If it wasn't then the next day, week, month, quarter whatever shareholder call would have had lower than projected sales numbers.
A company is never going to post this or admit. They will say this or that about why and caring, but every decision made at these companies is 100% based on what the shareholders are wanting. This is what has and is killing gaming. Before it was this large and in the 90s really all the devs did what they wanted made the game they wanted and made sure stuff was working.
1. you couldn't just be like oh we'll roll out a patch later in a live service game. If stuff was flat broken it stayed that way.
2. Games weren't making literally billions for companies like they are now.
Several companies have done this before.
Even ZOS has admitted the performance of the game is not great.
This is not something unheard of. Several companies, everyday, post post-mortems about service outages, rollbacks, wrong decisions.
7 -
barney2525✭✭✭✭✭
✭✭✭✭I feel like I am coming to a crossroads with this game. I want to enjoy it, I intend to enjoy it but I don't feel confident anymore in spending money with ZOS. There are too many bugs, too many issues that is killing what little bit of confidence I had in the development of the game.
I am not a hard core dungeoneer, I don't do trials, I prefer housing and I pretty much just do what I need to do in order to fulfill my housing desires. Perhaps I am not the aim, or core of the customer base, I imagine I am not. However it does not change the fact that I come to the game for a specific reason that is offered with the game, I spend money to do so, and even in that realm of play there are issues that break my confidence.
For example I purchased Stillwater's retreat about a month ago roughly, I dont remember the exact date. I had been hem hawing on getting the property but a I saw a guild member who was making a second story in his home (which I had considered doing but was not sure if it was doable) and it worked perfectly. There was just enough height on the lower level and the upper level for a comfortable 3rd person camera (did not feel claustrophobic) and the space was entirely usable (no invisible walls). So I purchased this property knowing I could create a second story in the main Dwemer building.
However since the Markarth DLC ZOS decided to add invisible barriers in the upstairs area. Intentional, or accidental I don't know, but now have an entire decorated floor that is unusable. I sent a bug report, ZOS knows about it and I assume (hope) it will get fixed on the 16th.
I have also noticed some other build issues in the home in regards to construction/alignments. I worked for a design firm in the past, I have made assets for games, worked in 3D and have given art direction to 3D artists underneath me. These issues (as seen in the accompanying screenshots) would absolutely not make it to production, and when you consider that the price of homes like the one I purchased are often more than the base price of a new chapter, one just has to consider what the heck is going on?
There is an issue/bug now where we can not sit in chairs that are placed even with the "green border" showing the prop is interactable.
These issues, although minor to some, are important to me as a paying customer. If solved in a timely manner, then my confidence will be partially restored, if not then my confidence will be shattered and I will most likely just take my business elsewhere (this is not a "quitting" or "good bye post", but rather laying out the logical consequence of what happens with unhappy customers).
When I consider the issues I have in game, and overlay them with the myriad of issues others have brought up, especially issues that were brought up a month ago on the PTS, then I just start to feel really down about moving forward supporting ESO both in spirit and monetarily.
Anyway, just sharing my thoughts. Not that they really matter to anyone.
NOTE: The pictures I posted are not unique and examples like this can be found in most of the player housing in game from the launch of homestead to current date. So this is not an isolated incident or being picky. These issues compiled with a plethora of other issues are simply making the desire to log in more and more difficult.
I'm missing the point of the pictures
First, an old boss of mine used to blather out that same quote. The quote itself is ridiculous. It Does take more time and effort to do something 'right' than it does to do something 'wrong'.
Second, I look at what the picture is trying to show. A flat wall, and adjoining that, sort of a curved pillar. All drawn to look like it was pretty much hand carved.
Then I see your white 'alignment', and I completely disagree with your premise that it was not aligned 'properly'. I think it looks just fine. I think it looks like this location was supposed to have walls and pillars that were hand carved from the rock. I think it looks realistic enough to suspend reality and immerse into the scene.
This isn't Star Trek where every millimeter is perfectly lined up.
IMHO
Edited by barney2525 on November 15, 2020 9:07AM1 -
Octopuss✭✭✭✭✭For some stupid/illogical reasons, they refuse to break the "only five (or is it actually like 3?) PTS updates before release no matter how hopelessly bugged the new content is" rule.
That's part of the problem.
...aside from not giving a damn of course.Edited by Octopuss on November 15, 2020 10:06AM2 -
Contaminate✭✭✭✭✭
✭
Unfortunately that’s how every patch goes. “Well on paper–!” It’s not on paper, there are people actually playing the game telling you that something is wrong. If it doesn’t translate into a functional system from idea to code, scrap it and try something else. What they’re not supposed to do is leave the whole thing bugged to hell the whole PTS cycle and for another two full weeks on live and just count on the players to keep throwing money at the next new shiny retexture.
[snip]
[Edited to remove Bashing]Edited by ZOS_ConnorG on November 15, 2020 3:09PM6 -
Calm_Fury✭✭✭✭✭
Lol...
This is very funny. Sad, but funny. I've experienced several of those. I'm still on my 2-week break simply because I couldn't play and enjoy.
Let's see how the patch today addresses things (though I'm sill not logging back until the end of the week - just don't feel like it, to be honest).0 -
Calm_Fury✭✭✭✭✭For some stupid/illogical reasons, they refuse to break the "only five (or is it actually like 3?) PTS updates before release no matter how hopelessly bugged the new content is" rule.
That's part of the problem.
...aside from not giving a damn of course.
That is why one of my suggestions would be to decrease the quantity (if they can't hire more people).
Usually by the end of PTS for one patch, they are already hard at work at the next patch.
With 3 big updates, they can, for example, make PTS 7 weeks (if they want), or "freeze" PTS a little earlier than live to address everything. Plus, the next patch won't be right around the corner.
It is important to note that the only reason we are not already talking about next patch is because it is the end of the year.
For the other 3 updates, ZOS would be already marketing the next content (they usually start 1-2 weeks after console launch). It is a very fast release speed.0 -
Calm_Fury✭✭✭✭✭Bump. We deserve an answer.
I wouldn't go as far as saying we deserve, but I would really appreciate it.
Now that the console folks are suffering the same issues, maybe they rethink that.
Also, this last fix that didn't fix everything was another major disappointment. I was planning on coming back this weekend, might just extend the ESO break until the second incremental.
I would have things to do besides dungeons, but I'm sure I'd be going back for pledges and getting angry very soon with the current crashes.Edited by Calm_Fury on November 16, 2020 9:44PM1 -
Scallan✭✭✭✭Even with the maintenance this morning Fang Lair is still bugged to *** and impossible to complete, and yet it was a pledge today.
Honestly I assume all of this is related to them working from home due to how badly the US bungled its COVID response. It's apparent they don't do their best work when working remotely and it makes sense why we have an update with more bugs than we've seen in literal years.2 -
zergbase_ESO✭✭✭✭Even with the maintenance this morning Fang Lair is still bugged to *** and impossible to complete, and yet it was a pledge today.
Honestly I assume all of this is related to them working from home due to how badly the US bungled its COVID response. It's apparent they don't do their best work when working remotely and it makes sense why we have an update with more bugs than we've seen in literal years.
That sounds like an excuse...
-All- the issues for the patch that are major were reported in PTS. They choose to ignore it. Then push the patch out. This is just management maybe telling them "Get it out or else."
4 -
Calm_Fury✭✭✭✭✭zergbase_ESO wrote: »Even with the maintenance this morning Fang Lair is still bugged to *** and impossible to complete, and yet it was a pledge today.
Honestly I assume all of this is related to them working from home due to how badly the US bungled its COVID response. It's apparent they don't do their best work when working remotely and it makes sense why we have an update with more bugs than we've seen in literal years.
That sounds like an excuse...
-All- the issues for the patch that are major were reported in PTS. They choose to ignore it. Then push the patch out. This is just management maybe telling them "Get it out or else."
I think the worst part of it all is tanking 2 weeks to fix it... and then NOT fixing them properly or them all.
It is weird. Ok, you didn't think they were serious enough to delay the patch: we can understand that.
They don't think they were serious enough to pay or expedite the certification process with Stadia: that is not as much understandable.
But now we have to wait 2 more weeks for complete fixes?
This is just so disappointing.
And the complete silence just makes it worst. Until now, it looks like everything that happened in the patch and the state of the game is "normal" and something we should just expect to happen.
ZOS really should say something. Anything. Even if it is blaming COVID. At least acknowledge that they know the quality of the patch is substandard.6 -
Destai✭✭✭✭✭
✭✭✭✭The community will pay anyhow, that has been proven over the years, & ZOS has payday schedules they will never push back for quality.
This has nothing to do with the pandemic - money>everything.
ZOS will fix when they get to it, Since 2014
I'm surprised some of this community expect this to change? Unfortunately laws have not caught up to technology/online gaming.
I can't even finish the fight against Molag Bal in the Main Quest without it bugging out. That's a 6 year old bug.
https://forums.elderscrollsonline.com/en/discussion/525826/god-of-schemes-bugged-ticket-200506-010732#latest
Greymoor was the last thing I buy from them for a while. I just don't know what I'm paying for at this point.
This year was a very mixed bag for them. We got the respectable Antiquities and Set features but loads of broken content.Edited by Destai on November 17, 2020 5:10PM1 -
Destai✭✭✭✭✭
✭✭✭✭It’s quite simple really, ZOS are incapable of listening to player feedback. It’s the reason most of the changes in the first week of PTS end up going through to the final release anyway despite the player base not liking many of the changes and this applies to bugs as well. They rarely listen to what the players have to say and it makes you wonder why we even have a PTS anyway...
I'm not trying to be a white knight or anything but I'm going to defend ZOS here... I think that they people that are actually involved with ESO care about the playerbase... And care a lot, not just a little bit.
I think the whole reason this happened is mostly resources. And I'd bet money that there is someone higher up pushing that update cadence without caring about quality or something like that.
I do not believe Rich and the other people involved in this game's direction are happy about making updates that are known to have bugs live.
That is why I think we need a post-mortem. There has to be some other explanation other than just "ZOS doesn't care about players" for this to happen.
I'm usually an optimist person. My hope is that someone from ZOS will come here an say:
"We messed up. We know this update had more bugs than we wish and we are going to do this, this and this to make sure this does not happen again".
The only thing I know is that this is not normal. You can't release a patch that breaks so many obvious things that were known for so long without a very good justification for that.
Bugs, performance etc. can be chalked up to higher ups pushing content release(for a good $$ reason) faster.
Ignored feedback on balance is 100% on the devs thinking they have all the anwsers not realising that this a video game and if its not FUN for their players, then it really doesnt matter if they were right or wrong...
I remember seeing Gina reporting back to us on the Vigor change and other fixes on how they're happy with it. Not once, was it are WE happy with it.4 -
Wolfpaw✭✭✭✭✭
✭✭While I don't think this patch is OK, now that it's dropped on console I do feel that some of the reactions to it are a bit on the overblown side. This kind of hyperbole par for the course and happens every single patch cycle. Customers speak about "game breaking" issues that are not, in fact, game breaking. Customers speak about something being "unplayable" when their issues do not, in fact, make the game unplayable. That's not to say there aren't real issues - there definitely are - but when hyperbole seems to be the rule, issues aren't being communicated accurately.
This patch did have some truly game breaking issues. Characters falling through the world and being unplayable and unretrievable except by customer service teams is straight up game breaking, no hyperbole there. That is a very, very serious issue and never should have made it to launch especially since there's evidence it was reported on PTS. Some of the other stuff being complained about? For many players, it's just a non-issue but the demographics of this forum aren't going to represent that well as they never have.
Last night I couldn't make it out of character select screen...& once in (system rebuild from safemode) dropped two times to blue screen error page doing overland fluff,...logged off - that's broken for me.
ZOS needs a long overdue review top to bottom, they can't even show up on time for a twitch stream...how are you late to a ONLINE meeting with your customers???
https://m.youtube.com/watch?v=7FOk4bCAQhc
Edited by Wolfpaw on November 17, 2020 4:27PM6 -
Destai✭✭✭✭✭
✭✭✭✭While I don't think this patch is OK, now that it's dropped on console I do feel that some of the reactions to it are a bit on the overblown side. This kind of hyperbole par for the course and happens every single patch cycle. Customers speak about "game breaking" issues that are not, in fact, game breaking. Customers speak about something being "unplayable" when their issues do not, in fact, make the game unplayable. That's not to say there aren't real issues - there definitely are - but when hyperbole seems to be the rule, issues aren't being communicated accurately.
This patch did have some truly game breaking issues. Characters falling through the world and being unplayable and unretrievable except by customer service teams is straight up game breaking, no hyperbole there. That is a very, very serious issue and never should have made it to launch especially since there's evidence it was reported on PTS. Some of the other stuff being complained about? For many players, it's just a non-issue but the demographics of this forum aren't going to represent that well as they never have.
Last night I couldn't make it out of character select screen...& once in (system rebuild from safemode) dropped two times to blue screen error page doing overland fluff,...logged off - that's broken for me.
ZOS needs a long overdue review top to bottom, they can't even show up on time for a twitch stream...how are you late to a ONLINE meeting with your customers???https://m.youtube.com/watch?v=7FOk4bCAQhc
HAHAHA what!?! They were late to their own stream?!? Can you link me, that's hilarious.1 -
Wolfpaw✭✭✭✭✭
✭✭While I don't think this patch is OK, now that it's dropped on console I do feel that some of the reactions to it are a bit on the overblown side. This kind of hyperbole par for the course and happens every single patch cycle. Customers speak about "game breaking" issues that are not, in fact, game breaking. Customers speak about something being "unplayable" when their issues do not, in fact, make the game unplayable. That's not to say there aren't real issues - there definitely are - but when hyperbole seems to be the rule, issues aren't being communicated accurately.
This patch did have some truly game breaking issues. Characters falling through the world and being unplayable and unretrievable except by customer service teams is straight up game breaking, no hyperbole there. That is a very, very serious issue and never should have made it to launch especially since there's evidence it was reported on PTS. Some of the other stuff being complained about? For many players, it's just a non-issue but the demographics of this forum aren't going to represent that well as they never have.
Last night I couldn't make it out of character select screen...& once in (system rebuild from safemode) dropped two times to blue screen error page doing overland fluff,...logged off - that's broken for me.
ZOS needs a long overdue review top to bottom, they can't even show up on time for a twitch stream...how are you late to a ONLINE meeting with your customers???https://m.youtube.com/watch?v=7FOk4bCAQhc
HAHAHA what!?! They were late to their own stream?!? Can you link me, that's hilarious.
The last one on Bethesda twitch, they're usually late, & not by just few minutes either. Never did any checks & a mic didn't work at first...joked about curse words....& new in the crown store!
Yes, that's how they opened up.5 -
Raideen✭✭✭✭✭
✭✭✭
Then re-read my post. It's well explained.barney2525 wrote: »I feel like I am coming to a crossroads with this game. I want to enjoy it, I intend to enjoy it but I don't feel confident anymore in spending money with ZOS. There are too many bugs, too many issues that is killing what little bit of confidence I had in the development of the game.
I am not a hard core dungeoneer, I don't do trials, I prefer housing and I pretty much just do what I need to do in order to fulfill my housing desires. Perhaps I am not the aim, or core of the customer base, I imagine I am not. However it does not change the fact that I come to the game for a specific reason that is offered with the game, I spend money to do so, and even in that realm of play there are issues that break my confidence.
For example I purchased Stillwater's retreat about a month ago roughly, I dont remember the exact date. I had been hem hawing on getting the property but a I saw a guild member who was making a second story in his home (which I had considered doing but was not sure if it was doable) and it worked perfectly. There was just enough height on the lower level and the upper level for a comfortable 3rd person camera (did not feel claustrophobic) and the space was entirely usable (no invisible walls). So I purchased this property knowing I could create a second story in the main Dwemer building.
However since the Markarth DLC ZOS decided to add invisible barriers in the upstairs area. Intentional, or accidental I don't know, but now have an entire decorated floor that is unusable. I sent a bug report, ZOS knows about it and I assume (hope) it will get fixed on the 16th.
I have also noticed some other build issues in the home in regards to construction/alignments. I worked for a design firm in the past, I have made assets for games, worked in 3D and have given art direction to 3D artists underneath me. These issues (as seen in the accompanying screenshots) would absolutely not make it to production, and when you consider that the price of homes like the one I purchased are often more than the base price of a new chapter, one just has to consider what the heck is going on?
There is an issue/bug now where we can not sit in chairs that are placed even with the "green border" showing the prop is interactable.
These issues, although minor to some, are important to me as a paying customer. If solved in a timely manner, then my confidence will be partially restored, if not then my confidence will be shattered and I will most likely just take my business elsewhere (this is not a "quitting" or "good bye post", but rather laying out the logical consequence of what happens with unhappy customers).
When I consider the issues I have in game, and overlay them with the myriad of issues others have brought up, especially issues that were brought up a month ago on the PTS, then I just start to feel really down about moving forward supporting ESO both in spirit and monetarily.
Anyway, just sharing my thoughts. Not that they really matter to anyone.
NOTE: The pictures I posted are not unique and examples like this can be found in most of the player housing in game from the launch of homestead to current date. So this is not an isolated incident or being picky. These issues compiled with a plethora of other issues are simply making the desire to log in more and more difficult.
I'm missing the point of the pictures
A. Not in every scenario (like the pictures I posted)barney2525 wrote: »First, an old boss of mine used to blather out that same quote. The quote itself is ridiculous. It Does take more time and effort to do something 'right' than it does to do something 'wrong'.
B. Your boss was right. Taking the time to do something right ensures you do not have to revisit it in the future. When you are selling a product, it must perform and work as advertised or as reasonably expected. If the product is not correct, you will have to fix it.
I do this for a living. Yes it takes longer to initially craft the good/product, but overall it takes less time than doing it wrong and then having to revisit it.
I am sorry you think it looks fine.barney2525 wrote: »Second, I look at what the picture is trying to show. A flat wall, and adjoining that, sort of a curved pillar. All drawn to look like it was pretty much hand carved.
Then I see your white 'alignment', and I completely disagree with your premise that it was not aligned 'properly'. I think it looks just fine. I think it looks like this location was supposed to have walls and pillars that were hand carved from the rock. I think it looks realistic enough to suspend reality and immerse into the scene.
1. It's already established that the lines are intended to meet up. Look at the first example.
2. No builder worth their weight in any genre or real life scenario would look at the second picture vs the 1st picture and claim the second was "ok". From a 3D artist perspective, from a construction perspective, from an engineering perspective, from an artist perspective its simply wrong.
You are correct, this is not star trek, this is dwarven architecture and last I checked dwarves are some of the most meticulous artisans in the Elder Scrolls universe.barney2525 wrote: »This isn't Star Trek where every millimeter is perfectly lined up.
IMHO
7 -
Raideen✭✭✭✭✭
✭✭✭While I don't think this patch is OK, now that it's dropped on console I do feel that some of the reactions to it are a bit on the overblown side. This kind of hyperbole par for the course and happens every single patch cycle. Customers speak about "game breaking" issues that are not, in fact, game breaking. Customers speak about something being "unplayable" when their issues do not, in fact, make the game unplayable. That's not to say there aren't real issues - there definitely are - but when hyperbole seems to be the rule, issues aren't being communicated accurately.
This patch did have some truly game breaking issues. Characters falling through the world and being unplayable and unretrievable except by customer service teams is straight up game breaking, no hyperbole there. That is a very, very serious issue and never should have made it to launch especially since there's evidence it was reported on PTS. Some of the other stuff being complained about? For many players, it's just a non-issue but the demographics of this forum aren't going to represent that well as they never have.
Last night I couldn't make it out of character select screen...& once in (system rebuild from safemode) dropped two times to blue screen error page doing overland fluff,...logged off - that's broken for me.
ZOS needs a long overdue review top to bottom, they can't even show up on time for a twitch stream...how are you late to a ONLINE meeting with your customers???https://m.youtube.com/watch?v=7FOk4bCAQhc
HAHAHA what!?! They were late to their own stream?!? Can you link me, that's hilarious.
The last one on Bethesda twitch, they're usually late, & not by just few minutes either. Never did any checks & a mic didn't work at first...joked about curse words....& new in the crown store!
Yes, that's how they opened up.
WHAAAAT?!?!?!?
I bet they are not late to investor board meetings.3 -
Destai✭✭✭✭✭
✭✭✭✭DMuehlhausen wrote: »The simple answer is No you can't get this answer. I know why people ask, but I don't get it.
What are you expecting the Devs to come on and be like yeah we F'd up.
The reason it went live with so many bugs is because they have time lines for content roll outs. They can't really delay that stuff if they want to stay on track with other content roll outs. It's about money, releasing Markarth will have had a direct monetary impact that would have been reported to shareholders.
If it doesn't launch when it said people don't buy it via crowns on the store etc. Which is also why as soon as there was an issue with the crown store that issue was fixed immediately. If it wasn't then the next day, week, month, quarter whatever shareholder call would have had lower than projected sales numbers.
A company is never going to post this or admit. They will say this or that about why and caring, but every decision made at these companies is 100% based on what the shareholders are wanting. This is what has and is killing gaming. Before it was this large and in the 90s really all the devs did what they wanted made the game they wanted and made sure stuff was working.
1. you couldn't just be like oh we'll roll out a patch later in a live service game. If stuff was flat broken it stayed that way.
2. Games weren't making literally billions for companies like they are now.
Several companies have done this before.
Even ZOS has admitted the performance of the game is not great.
This is not something unheard of. Several companies, everyday, post post-mortems about service outages, rollbacks, wrong decisions.
Unfortunately, ZOS has been put themselves in a spot where any communication is going to be dismissed by many in the community. Their community strategy just isn't one that fosters a positive opinion of them. They could lay out what went wrong and how they'll fix it. Arguably they've done that with the performance plan, but the fact remains the community management and PTS aren't working for anyone. Too many times have they admitted they could be better, only to follow up with a half-baked fix. They'll just post something on their site/forums and then leave it with no further discussion. So we get one-sided discussions, problematic patches, and ample examples of PTS feedback being ignored for months on end. There needs to be a better liaison between us and the developers. They're too focused on damage control.
Edited by Destai on November 17, 2020 6:49PM4 -
Katheriah✭✭✭✭✭
✭✭✭While I don't think this patch is OK, now that it's dropped on console I do feel that some of the reactions to it are a bit on the overblown side. This kind of hyperbole par for the course and happens every single patch cycle. Customers speak about "game breaking" issues that are not, in fact, game breaking. Customers speak about something being "unplayable" when their issues do not, in fact, make the game unplayable. That's not to say there aren't real issues - there definitely are - but when hyperbole seems to be the rule, issues aren't being communicated accurately.
This patch did have some truly game breaking issues. Characters falling through the world and being unplayable and unretrievable except by customer service teams is straight up game breaking, no hyperbole there. That is a very, very serious issue and never should have made it to launch especially since there's evidence it was reported on PTS. Some of the other stuff being complained about? For many players, it's just a non-issue but the demographics of this forum aren't going to represent that well as they never have.
Last night I couldn't make it out of character select screen...& once in (system rebuild from safemode) dropped two times to blue screen error page doing overland fluff,...logged off - that's broken for me.
ZOS needs a long overdue review top to bottom, they can't even show up on time for a twitch stream...how are you late to a ONLINE meeting with your customers???https://m.youtube.com/watch?v=7FOk4bCAQhc
HAHAHA what!?! They were late to their own stream?!? Can you link me, that's hilarious.
The last one on Bethesda twitch, they're usually late, & not by just few minutes either. Never did any checks & a mic didn't work at first...joked about curse words....& new in the crown store!
Yes, that's how they opened up.
And not one single word about bugs, crashes, whatever.5 -
Wolfpaw✭✭✭✭✭
✭✭While I don't think this patch is OK, now that it's dropped on console I do feel that some of the reactions to it are a bit on the overblown side. This kind of hyperbole par for the course and happens every single patch cycle. Customers speak about "game breaking" issues that are not, in fact, game breaking. Customers speak about something being "unplayable" when their issues do not, in fact, make the game unplayable. That's not to say there aren't real issues - there definitely are - but when hyperbole seems to be the rule, issues aren't being communicated accurately.
This patch did have some truly game breaking issues. Characters falling through the world and being unplayable and unretrievable except by customer service teams is straight up game breaking, no hyperbole there. That is a very, very serious issue and never should have made it to launch especially since there's evidence it was reported on PTS. Some of the other stuff being complained about? For many players, it's just a non-issue but the demographics of this forum aren't going to represent that well as they never have.
Last night I couldn't make it out of character select screen...& once in (system rebuild from safemode) dropped two times to blue screen error page doing overland fluff,...logged off - that's broken for me.
ZOS needs a long overdue review top to bottom, they can't even show up on time for a twitch stream...how are you late to a ONLINE meeting with your customers???https://m.youtube.com/watch?v=7FOk4bCAQhc
HAHAHA what!?! They were late to their own stream?!? Can you link me, that's hilarious.
The last one on Bethesda twitch, they're usually late, & not by just few minutes either. Never did any checks & a mic didn't work at first...joked about curse words....& new in the crown store!
Yes, that's how they opened up.
WHAAAAT?!?!?!?
I bet they are not late to investor board meetings.
https://m.twitch.tv/videos/801880230
Edited by Wolfpaw on November 18, 2020 8:35AM4 -
Calm_Fury✭✭✭✭✭While I don't think this patch is OK, now that it's dropped on console I do feel that some of the reactions to it are a bit on the overblown side. This kind of hyperbole par for the course and happens every single patch cycle. Customers speak about "game breaking" issues that are not, in fact, game breaking. Customers speak about something being "unplayable" when their issues do not, in fact, make the game unplayable. That's not to say there aren't real issues - there definitely are - but when hyperbole seems to be the rule, issues aren't being communicated accurately.
This patch did have some truly game breaking issues. Characters falling through the world and being unplayable and unretrievable except by customer service teams is straight up game breaking, no hyperbole there. That is a very, very serious issue and never should have made it to launch especially since there's evidence it was reported on PTS. Some of the other stuff being complained about? For many players, it's just a non-issue but the demographics of this forum aren't going to represent that well as they never have.
Last night I couldn't make it out of character select screen...& once in (system rebuild from safemode) dropped two times to blue screen error page doing overland fluff,...logged off - that's broken for me.
ZOS needs a long overdue review top to bottom, they can't even show up on time for a twitch stream...how are you late to a ONLINE meeting with your customers???https://m.youtube.com/watch?v=7FOk4bCAQhc
HAHAHA what!?! They were late to their own stream?!? Can you link me, that's hilarious.
The last one on Bethesda twitch, they're usually late, & not by just few minutes either. Never did any checks & a mic didn't work at first...joked about curse words....& new in the crown store!
Yes, that's how they opened up.
And not one single word about bugs, crashes, whatever.
Not a single word? Damn, this is unexpected. They sometimes at least say that the known bugs will be fixed by the incremental.
I lost hope. Just look at the first page of the forums. Sometimes 80% of it is just topics about crashes and bugs, which is not normal for here. If that doesn't trigger some kind of communication, I don't know what will.2 -
Jaimeh✭✭✭✭✭
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Not a single word? Damn, this is unexpected. They sometimes at least say that the known bugs will be fixed by the incremental.
I lost hope. Just look at the first page of the forums. Sometimes 80% of it is just topics about crashes and bugs, which is not normal for here. If that doesn't trigger some kind of communication, I don't know what will.
What would trigger a responce would be a drop in revenue paired with influx of tickets expressing disatissfaction. If customers complain but finances are fine then why ever fix anything.3 -
karekiz✭✭✭✭✭
✭✭.
Not a single word? Damn, this is unexpected. They sometimes at least say that the known bugs will be fixed by the incremental.
I lost hope. Just look at the first page of the forums. Sometimes 80% of it is just topics about crashes and bugs, which is not normal for here. If that doesn't trigger some kind of communication, I don't know what will.
What would trigger a responce would be a drop in revenue paired with influx of tickets expressing disatissfaction. If customers complain but finances are fine then why ever fix anything.
Just have several high end popular ESO youtubers make a video and release titled:
NOT THE PATCH WE WANT!
BUGGIEST PATCH YET?
BIGGEST ZOS BLUNDER TOO DATE!
I bet they would react honestly.1 -
Jaraal✭✭✭✭✭
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Not a single word? Damn, this is unexpected. They sometimes at least say that the known bugs will be fixed by the incremental.
I lost hope. Just look at the first page of the forums. Sometimes 80% of it is just topics about crashes and bugs, which is not normal for here. If that doesn't trigger some kind of communication, I don't know what will.
What would trigger a responce would be a drop in revenue paired with influx of tickets expressing disatissfaction. If customers complain but finances are fine then why ever fix anything.
I disagree.
A drop in revenue simply means it's time to move resources to more profitable programs. They are focused on getting the new AAA title out on time, and the loss of 1/3 of the player base (on Steam, if not everywhere) in the last 3 months has not sent them scrambling to put out better quality patches, or listen to the increasing number of customer complaints. The only thing that's really changed is more aggressive monetization.
As long as people are buying crates and spending lots of money in the crown store, the investors will be satisfied.3
https://www.youtube.com/watch?v=zYBL_owFN8c