The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Official email sent in wrong language
I've just received a lengthy email from zos and it's in German for some reason. All my previous correspondence has been in English and, while I've used Google translate it seems like it could be important that I can understand it properly. How could this have happened and how do I get an English copy?