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Official email sent in wrong language

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Ishtarknows
Ishtarknows
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I've just received a lengthy email from zos and it's in German for some reason. All my previous correspondence has been in English and, while I've used Google translate it seems like it could be important that I can understand it properly. How could this have happened and how do I get an English copy?
  • Taleof2Cities
    Taleof2Cities
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    Is it a response to an ongoing Support Ticket of yours, @Ishtarknows? If so, list the ticket number in your thread here.

    If you suspect it’s spam, be sure not to open any attachments or click any links ... and PM a forums mod to let them review.
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  • ZOS_Bill
    ZOS_Bill
    admin
    @Ishtarknows

    Is the German email from a ticket you have open?

    If so, what is your ticket number?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Ishtarknows
    Ishtarknows
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    It's not from a ticket, but I think this is the relevant reference no: 200825-007354.
    @ZOS_BillE
    Edited by Ishtarknows on August 26, 2020 5:38AM
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  • ZOS_Bill
    ZOS_Bill
    admin
    @Ishtarknows

    Thank you for the ticket number. Please check your PM's for an update on this issue.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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