Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Can't log in
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heaven13✭✭✭✭✭
✭✭✭PC-NA (not through Steam). Was on the server for a good while, doing account clean-up (stowing items I wanted to keep, deconning useless ones, selling stuff worth selling, doing master writs, etc). Logged out to start dinner so it has time to marinate a couple hours and now cannot log back in, with the following error message.Login failed. Your username or password may be incorrect or inactive at this time. If you purchased the game through Steam, please start the game via the Steam Client to login.Edited by heaven13 on June 24, 2020 8:08PMPC/NAMountain God | Leave No Bone Unbroken | Apex Predator | Pure Lunacy | Depths Defier | No Rest for the Wicked | In Defiance of DeathMeet my characters :
Defanged the Devourer | Nature's Wrath | Relentless Raider | True Genius | Bane of Thorns | Subterranean Smasher | Ardent Bibliophile
vAA HM | vHRC HM | vSO HM | vDSA | vMoL HM | vHoF HM | vAS+2 | vCR+2 | vBRP | vSS HM | vKA | vRGIT DOESN'T MATTER BECAUSE THEY'RE ALL THE SAME NOW, THANKS ZOS1 -
navva71Soul ShrivenI honestly don't understand why it even have to be down time. I work in the online gaming (casino, sports betting etc). No one in the company allow us to have even 1 min downtime. Full redundancy on all servers over capacity so half of our hardware can go out (brake). We will still be able to have the sites up and running. But i guess it has with cash flow to do we make more money than Zenimax. We lose millions for every hour of downtime we have. And Zenimax honly have a couple of hundred angry customers and no money loss except the ingame shopping.0 -
Shokner✭✭✭PC-NA. Was on the server for a good while, doing account clean-up (stowing items I wanted to keep, deconning useless ones, selling stuff worth selling, doing master writs, etc). Logged out to start dinner so it has time to marinate a couple hours and now cannot log back in, with the following error message.Login failed. Your username or password may be incorrect or inactive at this time. If you purchased the game through Steam, please start the game via the Steam Client to login.
Hey mate I maybe premature but i'm in on pc eu server i may be back in a few minutes though but give it a try now again.0 -
AyeshaBelladonna✭✭✭✭✭Try it now folks, several of us are now able to log in!NA EP CP1200+
Original: Mag/Templar Erestem Nightblossom (Tank/Healer Hybrid, Alchemist, general nuisance)
Alt's? at this point...so many to play, so little time!
**RED or DEAD** Long Live EP!
Leather Lace- GM, ESO Grand Designs GM, Ankle Biter for Lone Wolf United, CO-GM of Tower of Wayreth,
Master Furnisher & Housing fanatic, PvP junkie
Beta Tester, part of the 2013 Club0 -
Dovakhan✭✭✭Nope. PC-EU.
...definitely off to bed now :PEdited by Dovakhan on June 24, 2020 8:13PM0 -
ZOS_GinaBrunoCommunity ManagerHi everyone, just wanted to let you know we're continuing to work hard on getting everything back up as quickly as possible. We're actively making a few adjustments so there may be periods where you're able to log in, but will let everyone know when we have a rough estimate of when the issues will be fully resolved.11 -
GenjiraX✭✭✭✭✭ZOS_GinaBruno wrote: »Hi everyone, just wanted to let you know we're continuing to work hard on getting everything back up as quickly as possible. We're actively making a few adjustments so there may be periods where you're able to log in, but will let everyone know when we have a rough estimate of when the issues will be fully resolved.
Thank you.2 -
navva71Soul ShrivenI just managed to login to EU on pc. Hope it will start to work for you to guys.0
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relentless_turnip✭✭✭✭✭
✭✭✭They closed it even though it was hilarious, but i thought it might cheer everyone up:
https://forums.elderscrollsonline.com/en/discussion/534421/how-i-picture-the-eu-server/p1
Enjoy
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Feric51✭✭✭✭✭
✭relentless_turnip wrote: »They closed it even though it was hilarious, but i thought it might cheer everyone up:
https://forums.elderscrollsonline.com/en/discussion/534421/how-i-picture-the-eu-server/p1
Enjoy
And you just know @ZOS_KageW was laughing his rear end off before he was forced to lock it.Feric51
Xbox NADarkness Falls: The Crusade survivor (you young kids will never know the struggle of text-based games)2 -
pavsaint✭✭✭ZOS_GinaBruno wrote: »Hi everyone, just wanted to let you know we're continuing to work hard on getting everything back up as quickly as possible. We're actively making a few adjustments so there may be periods where you're able to log in, but will let everyone know when we have a rough estimate of when the issues will be fully resolved.
Will there be compensation for those who have not logged in today and not able to get the daily reward today please? That is only fair as fully ZOS fault
Edited by pavsaint on June 24, 2020 8:27PM0 -
Rikkadir✭✭✭So can someone please explain to me (and I'm serious here).
Are the NA megaserver and EU megaserver sitting next to each other, or are they thousands of miles apart?
Do the same maintenance guys look after both of them?
Just wondering, 'coz I can't log in. PS4/EU
PS4/PS5/EU0 -
RMerlin✭✭✭✭So can someone please explain to me (and I'm serious here).
Are the NA megaserver and EU megaserver sitting next to each other, or are they thousands of miles apart?
Do the same maintenance guys look after both of them?
Just wondering, 'coz I can't log in. PS4/EU
My personal guess is that some of the backend stuff (mainly user accounts) are centralized. That would explain why they had to do account maintenance during this outage.
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r3turn2s3nd3r✭✭✭✭So can someone please explain to me (and I'm serious here).
Are the NA megaserver and EU megaserver sitting next to each other, or are they thousands of miles apart?
Do the same maintenance guys look after both of them?
Just wondering, 'coz I can't log in. PS4/EU
NA servers are somewhere in Texas near Fort Worth and EU is in Frankfort, Germany I believe.0 -
RafSoul ShrivenAnother Login issue....yay
1 Dawnbringer
1 Unchained
3 Godslayer
5 Tick-Tock Tormentor
9 Gryphon Heart
12 Immortal Redeemer0 -
technohic✭✭✭✭✭
✭✭✭✭✭ZOS_GinaBruno wrote: »Hi everyone, just wanted to let you know we're continuing to work hard on getting everything back up as quickly as possible. We're actively making a few adjustments so there may be periods where you're able to log in, but will let everyone know when we have a rough estimate of when the issues will be fully resolved.
Appreciate the communication and effort today. Thank you1 -
ZOS_GinaBrunoCommunity ManagerOk everyone, we've continued to make some adjustments and we're seeing a lot more of you able to login now. It may take a little time for everyone to get back in as so many are trying to log in at once, but the issue should be largely resolved. Thanks again for your patience today while we worked through this issue.0
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jaygao79✭New player here for less than a week. How often does this happen, jokes aside? Are we talking about every month?1
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ghost_bg_ESO✭✭✭✭steam EU can't log
steam NA logging in, couple of timesEdited by ghost_bg_ESO on June 24, 2020 9:19PM0 -
Hawk8734Soul ShrivenCan log in to the PC EU server by not using Steam, but when I try to use steam log fails with a connection timeout. So it looks like a steam issue.0
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Kazren✭✭✭Well I certainly can't log in, and I could earlier today. What a bummer. I have some nightblades in training.
https://imgur.com/a/KyIs7o7
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Kazren✭✭✭ZOS_GinaBruno wrote: »Ok everyone, we've continued to make some adjustments and we're seeing a lot more of you able to login now. It may take a little time for everyone to get back in as so many are trying to log in at once, but the issue should be largely resolved. Thanks again for your patience today while we worked through this issue.
No, no it's not resolved.0
