Here is the thing, Zenimax right now cannot work from their studios. They could have fixed the issues with players being able to access the chapter a lot better and more efficent had they been able to work from their studios. While attempting to fix it when they are still stuck at home because of Covid. They broke it so those that own it can't even access it but yet right now as we speak possibly hundreds if not thousands are likely exploiting the fact that the code is broke for Greymoor so anyone can access it and have the rewards on the Eu Server. While players like me who actually bought it can't even access the zone.

Here is why they should do this, performance is really bad and people are really upset with them anyways. Another it would be easier on the devs and it would also make it so it is not screwed up further by the attempts to fix it away from their offices.

I really do feel its the best thing they can do right now.
Also We all know the Chapters are just Dlcs under a different name. They call them chapters but we all know that once a new chapter is released the old one goes straight to Dlc.
Its one way they can get more money from the player baser however they still get a lot of money from Crowns and Crown Crates so I can see them doing without the chapter monetization this year, so at this point Greymoor should be made Base Game or a treated like a dlc requiring subscription.

Besides if they make it base game they can take out the code that requires purchase and that would help with the performance they are supposed to be fixing. They are likely going to end up making things worse and not better trying to fix the Greymoor Ownship Exclusion Code.

Its been years since we have had zones that are base game. The fact that we are in times that effect everyone. Should they just make Greymoor a Base Game but Refund people that bought it in the form of crowns?