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• [IN PROGRESS] PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• [IN PROGRESS] Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• [IN PROGRESS] PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Upgrade to collectors Edition (Ticket 200422-005018)
Caelena
✭✭
I have sent a ticket but it's already been 5 days and I still don't have a reply.
I currently have the standard Digital Edition Upgrade for Greymoor but I want the Collectors edition.
Is there a way I can upgrade to the Greymoor Digital Collectors Edition without having to purchase the whole thing again?
Edit: I put the ticket number in the title but I'll add it here too
Ticket Number: 200422-005018
Edited by Caelena on April 28, 2020 2:06PM I currently have the standard Digital Edition Upgrade for Greymoor but I want the Collectors edition.
Is there a way I can upgrade to the Greymoor Digital Collectors Edition without having to purchase the whole thing again?
Edit: I put the ticket number in the title but I'll add it here too
Ticket Number: 200422-005018
The Eternal Lurker
0
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Taleof2Cities✭✭✭✭✭
✭✭✭✭✭Be sure you list the ticket number in your thread, here, @Caelena.
Support reply times are a bit longer than usual at the moment ... with ZOS working from home amidst a global pandemic.
Be persistent but patient with the Support Team when following up on your ticket.0 -
ZOS_Chiroptera✭✭✭Hi @Caelena, we can confirm that your ticket is in the right place. We are currently experiencing high contact volumes so waiting times may be longer.
Thank you for understanding.The Elder Scrolls Online - ZeniMax Online Studios
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