Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Upgrade to collectors Edition (Ticket 200422-005018)
Caelena
✭✭
I have sent a ticket but it's already been 5 days and I still don't have a reply.
I currently have the standard Digital Edition Upgrade for Greymoor but I want the Collectors edition.
Is there a way I can upgrade to the Greymoor Digital Collectors Edition without having to purchase the whole thing again?
Edit: I put the ticket number in the title but I'll add it here too
Ticket Number: 200422-005018
Edited by Caelena on April 28, 2020 2:06PM I currently have the standard Digital Edition Upgrade for Greymoor but I want the Collectors edition.
Is there a way I can upgrade to the Greymoor Digital Collectors Edition without having to purchase the whole thing again?
Edit: I put the ticket number in the title but I'll add it here too
Ticket Number: 200422-005018
The Eternal Lurker
0
-
Taleof2Cities✭✭✭✭✭
✭✭✭✭✭Be sure you list the ticket number in your thread, here, @Caelena.
Support reply times are a bit longer than usual at the moment ... with ZOS working from home amidst a global pandemic.
Be persistent but patient with the Support Team when following up on your ticket.0 -
ZOS_Chiroptera✭✭✭Hi @Caelena, we can confirm that your ticket is in the right place. We are currently experiencing high contact volumes so waiting times may be longer.
Thank you for understanding.The Elder Scrolls Online - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0
