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Eso+ Sub Status (who has cancelled?)
-
Celephantsylvius_Bornasfinmo✭✭✭✭✭
✭NPS scores are all the rage now. maybe it is time for one of those polls.
From the votes on the poll (only 610 keep in mind, but it's a fair bit considering the users actually on ESO forum), I'd say a lot of us are currently passives or detractors if you want to speak in those terms.Passives (score 7-8) are satisfied but unenthusiastic customers who are vulnerable to competitive offerings.
Detractors (score 0-6) are unhappy customers who can damage your brand and impede growth through negative word-of-mouth.0 -
Goregrinder✭✭✭✭✭
✭✭NPS scores are all the rage now. maybe it is time for one of those polls.
From the votes on the poll (only 610 keep in mind, but it's a fair bit considering the users actually on ESO forum), I'd say a lot of us are currently passives or detractors if you want to speak in those terms.Passives (score 7-8) are satisfied but unenthusiastic customers who are vulnerable to competitive offerings.
Detractors (score 0-6) are unhappy customers who can damage your brand and impede growth through negative word-of-mouth.
Out of those 600 votes, 60% still have an active sub lol.0 -
RD065✭✭✭✭I don't understand these polls. Why does anyone care if others quit and why should I care if others do? Its not like we're feeling bad or something.2 -
Nanfoodle✭✭✭✭✭Crashed 4 times PvEing tonight and still had a blast. Not sure how such a buggy game is so much fun to play. My 3 month sub is up in May and I will be renewing for 3 more months, both my wife and I.0 -
Elwendryll✭✭✭✭✭
✭I do not blame the devs, most of these issues are caused by this exceptional surge of players.
I've seen the game run flawlessly in a few instances, (when people couldn't log in from steam for example).
The issues are seriously getting in the way of our progression in trials etc... But it's only a few months. I have a 12 months subscription. I don't see the point of canceling it...PC - EU - France - AD
Main character: Qojikrin - Khajiit Sorcerer Tank/Stamina DD - since March 25, 2015.
Guildmaster of Oriflamme: Focus on 4 player endgame content.
Member of Brave Cat Trade, Panda Division and Toadhuggers.
All 4-man trifectas - TTT, IR, GH0 -
technohic✭✭✭✭✭
✭✭✭✭✭Well you are right about 1 thing. People have moved on. A lot that dont want to.0 -
Carylas✭✭✭My 3-month sub will be renewed with a 6-month sub at the end of April. Connection problems, crashes, etc. are bothersome, yes. But I still enjoy the game regardless.2 -
BRCOURTN✭✭✭✭✭Hi there,
@ZOS_GinaBruno @ZOS_JessicaFolsom, I hope you are well.
Just to let you know and not forget this forum post as I believe it to be a good indicator regarding the satisfaction of ESO customers (I suspect, but may be wrong that many are from PC EU).
We got over 610 votes and 38% of them said to have cancelled ESO +, 20% said they were considering and 40% said they didn't intend to cancel.
This is still a large amount: 58% of people either cancelling or intending to.
The PVP server lags, skills, crashes and bugs issues concerning PC EU and perhaps PC NA ( NA : I don't play there so I cannot speak for them entirely), should really be addressed as soon as possible. Client voices urge you to address current issues before launching new content, please transfer this information in a board meeting if you feel any attachment to your community and the game itself, it would be real proof you guys do your job with passion.
Thank you,
Freya
Those percentages are based on the forum population, which is arguably the population ZOS is least concerned with than any other. I would imagine this sample size has hardly any correlation to the full population of the game.0 -
Elsonso✭✭✭✭✭
✭✭✭✭✭Hi there,
@ZOS_GinaBruno @ZOS_JessicaFolsom, I hope you are well.
Just to let you know and not forget this forum post as I believe it to be a good indicator regarding the satisfaction of ESO customers (I suspect, but may be wrong that many are from PC EU).
We got over 610 votes and 38% of them said to have cancelled ESO +, 20% said they were considering and 40% said they didn't intend to cancel.
This is still a large amount: 58% of people either cancelling or intending to.
The PVP server lags, skills, crashes and bugs issues concerning PC EU and perhaps PC NA ( NA : I don't play there so I cannot speak for them entirely), should really be addressed as soon as possible. Client voices urge you to address current issues before launching new content, please transfer this information in a board meeting if you feel any attachment to your community and the game itself, it would be real proof you guys do your job with passion.
Thank you,
Freya
Those percentages are based on the forum population, which is arguably the population ZOS is least concerned with than any other. I would imagine this sample size has hardly any correlation to the full population of the game.
That, and there is no risk to canceling. We can cancel every other day and subscribe in the days between. It is a decision point that carries no weight because the effort is almost as trivial to subscribe as it is to cancel.
This is why I made a joke in another thread wondering whether the players who unsubscribed over VMA would need to subscribe to ESO Plus just so they could unsubscribe over something else in the 6.0.0 patch notes. When people are upset around here, the first thing they do is "unsubscribe". The teeth got pulled out of that tiger a long time ago.
For it to count for anything, the subscription has to actually end, and it has to stay ended until the situation changes or you can decide to live with it. Even then, it is pebbles talking. For ZOS to notice, there has to be an avalanche.
XBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus1 -
brandonv516✭✭✭✭✭
✭✭✭Hey folks,
I am curious to know how many of you have cancelled your Eso+ subscriptions in light of the crashes/lags/bugs and desynchs we have been experiencing now for over 2 months.
It is not to bait or troll, so please keep your wording polite and keep your discussions for other posts which relate to the matter(s).
I would like to get a general idea of how the player is feeling at the moment through this voting poll.
Freya
I don't have a subscription currently but whenever I want one I get it and just cancel before the month is over.
You get your money back and get to keep the crowns. The only reason I'm not doing it right now is because the game isn't worth that much effort.Edited by brandonv516 on April 24, 2020 5:03PM0 -
Celephantsylvius_Bornasfinmo✭✭✭✭✭
✭brandonv516 wrote: »Hey folks,
I am curious to know how many of you have cancelled your Eso+ subscriptions in light of the crashes/lags/bugs and desynchs we have been experiencing now for over 2 months.
It is not to bait or troll, so please keep your wording polite and keep your discussions for other posts which relate to the matter(s).
I would like to get a general idea of how the player is feeling at the moment through this voting poll.
Freya
I don't have a subscription currently but whenever I want one I get it and just cancel before the month is over.
You get your money back and get to keep the crowns. The only reason I'm not doing it right now is because the game isn't worth that much effort.
Hi Brandon,
I've heard this method before (from someone here), but you still end up paying 12+euros/15 dollars for a month of gameplay for something that doesn't work properly, crowns or no crowns.
I'd like the game to be worth the effort, honestly and I'd have a reoccurring subscription.
Freya0 -
idk✭✭✭✭✭
✭✭✭✭✭Hi there,
I hope you are well.
Just to let you know and not forget this forum post as I believe it to be a good indicator regarding the satisfaction of ESO customers (I suspect, but may be wrong that many are from PC EU).
We got over 610 votes and 38% of them said to have cancelled ESO +, 20% said they were considering and 40% said they didn't intend to cancel.
This is still a large amount: 58% of people either cancelling or intending to.
The PVP server lags, skills, crashes and bugs issues concerning PC EU and perhaps PC NA ( NA : I don't play there so I cannot speak for them entirely), should really be addressed as soon as possible. Client voices urge you to address current issues before launching new content, please transfer this information in a board meeting if you feel any attachment to your community and the game itself, it would be real proof you guys do your job with passion.
Thank you,
Freya
@Youyouz06
I am sure zos appreciate you tagging them on this informative thread. However, Zos has a more significant and much more accurate gauge of these types of things via their revenue stream. They also have the real number of subscribers and who has dropped. A thread like this that cannot come close to being as accurate is not much help to them.3 -
Celephantsylvius_Bornasfinmo✭✭✭✭✭
✭Hi there,
I hope you are well.
Just to let you know and not forget this forum post as I believe it to be a good indicator regarding the satisfaction of ESO customers (I suspect, but may be wrong that many are from PC EU).
We got over 610 votes and 38% of them said to have cancelled ESO +, 20% said they were considering and 40% said they didn't intend to cancel.
This is still a large amount: 58% of people either cancelling or intending to.
The PVP server lags, skills, crashes and bugs issues concerning PC EU and perhaps PC NA ( NA : I don't play there so I cannot speak for them entirely), should really be addressed as soon as possible. Client voices urge you to address current issues before launching new content, please transfer this information in a board meeting if you feel any attachment to your community and the game itself, it would be real proof you guys do your job with passion.
Thank you,
Freya
@Youyouz06
I am sure zos appreciate you tagging them on this informative thread. However, Zos has a more significant and much more accurate gauge of these types of things via their revenue stream. They also have the real number of subscribers and who has dropped. A thread like this that cannot come close to being as accurate is not much help to them.
Hey Idk,
I know, we spoke of this before and I realise this, but statistics don't have a voice we are hoomans (wants to be hooman)
Freya0 -
idk✭✭✭✭✭
✭✭✭✭✭Hi there,
I hope you are well.
Just to let you know and not forget this forum post as I believe it to be a good indicator regarding the satisfaction of ESO customers (I suspect, but may be wrong that many are from PC EU).
We got over 610 votes and 38% of them said to have cancelled ESO +, 20% said they were considering and 40% said they didn't intend to cancel.
This is still a large amount: 58% of people either cancelling or intending to.
The PVP server lags, skills, crashes and bugs issues concerning PC EU and perhaps PC NA ( NA : I don't play there so I cannot speak for them entirely), should really be addressed as soon as possible. Client voices urge you to address current issues before launching new content, please transfer this information in a board meeting if you feel any attachment to your community and the game itself, it would be real proof you guys do your job with passion.
Thank you,
Freya
I am sure zos appreciate you tagging them on this informative thread. However, Zos has a more significant and much more accurate gauge of these types of things via their revenue stream. They also have the real number of subscribers and who has dropped. A thread like this that cannot come close to being as accurate is not much help to them.
Hey Idk,
I know, we spoke of this before and I realise this, but statistics don't have a voice we are hoomans (wants to be hooman)
Freya
You were pretty much stating that those 610 votes are meaningful. I was merely pointed out they were not and the fact that Zos has a much more accurate poll that is truly meaningful. BTW, Zos had to add more capacity to the PC/EU server yet again due to population growth.
Further, the forum is full of voices. Some of them are constructive and some of them just pointless rants that are not worth listening to. I do not see much constructive feedback in this thread.1 -
Celephantsylvius_Bornasfinmo✭✭✭✭✭
✭Hi there,
I hope you are well.
Just to let you know and not forget this forum post as I believe it to be a good indicator regarding the satisfaction of ESO customers (I suspect, but may be wrong that many are from PC EU).
We got over 610 votes and 38% of them said to have cancelled ESO +, 20% said they were considering and 40% said they didn't intend to cancel.
This is still a large amount: 58% of people either cancelling or intending to.
The PVP server lags, skills, crashes and bugs issues concerning PC EU and perhaps PC NA ( NA : I don't play there so I cannot speak for them entirely), should really be addressed as soon as possible. Client voices urge you to address current issues before launching new content, please transfer this information in a board meeting if you feel any attachment to your community and the game itself, it would be real proof you guys do your job with passion.
Thank you,
Freya
I am sure zos appreciate you tagging them on this informative thread. However, Zos has a more significant and much more accurate gauge of these types of things via their revenue stream. They also have the real number of subscribers and who has dropped. A thread like this that cannot come close to being as accurate is not much help to them.
Hey Idk,
I know, we spoke of this before and I realise this, but statistics don't have a voice we are hoomans (wants to be hooman)
Freya
You were pretty much stating that those 610 votes are meaningful. I was merely pointed out they were not and the fact that Zos has a much more accurate poll that is truly meaningful. BTW, Zos had to add more capacity to the PC/EU server yet again due to population growth.
Further, the forum is full of voices. Some of them are constructive and some of them just pointless rants that are not worth listening to. I do not see much constructive feedback in this thread.
I stated that we had over 610 votes (mixed opinions and the percentages were re-posted), how can we give more feedback than there already has/is/been given?
'Hey Zos, Zos do you copy?...it's lagging severly here we are losing our colonies..do you copy?'...
'bbbbbssssssst' *radio silence*
The preparations for more server capacity (I believe that was what is was) hasn't changed anything for us on PC EU PVP, it's still in the same pitiful shape (I'm on as we speak).0 -
idk✭✭✭✭✭
✭✭✭✭✭Hi there,
I hope you are well.
Just to let you know and not forget this forum post as I believe it to be a good indicator regarding the satisfaction of ESO customers (I suspect, but may be wrong that many are from PC EU).
We got over 610 votes and 38% of them said to have cancelled ESO +, 20% said they were considering and 40% said they didn't intend to cancel.
This is still a large amount: 58% of people either cancelling or intending to.
The PVP server lags, skills, crashes and bugs issues concerning PC EU and perhaps PC NA ( NA : I don't play there so I cannot speak for them entirely), should really be addressed as soon as possible. Client voices urge you to address current issues before launching new content, please transfer this information in a board meeting if you feel any attachment to your community and the game itself, it would be real proof you guys do your job with passion.
Thank you,
Freya
I am sure zos appreciate you tagging them on this informative thread. However, Zos has a more significant and much more accurate gauge of these types of things via their revenue stream. They also have the real number of subscribers and who has dropped. A thread like this that cannot come close to being as accurate is not much help to them.
Hey Idk,
I know, we spoke of this before and I realise this, but statistics don't have a voice we are hoomans (wants to be hooman)
Freya
You were pretty much stating that those 610 votes are meaningful. I was merely pointed out they were not and the fact that Zos has a much more accurate poll that is truly meaningful. BTW, Zos had to add more capacity to the PC/EU server yet again due to population growth.
Further, the forum is full of voices. Some of them are constructive and some of them just pointless rants that are not worth listening to. I do not see much constructive feedback in this thread.
I stated that we had over 610 votes (mixed opinions and the percentages were re-posted), how can we give more feedback than there already has/is/been given?
'Hey Zos, Zos do you copy?...it's lagging severly here we are losing our colonies..do you copy?'...
'bbbbbssssssst' *radio silence*
The preparations for more server capacity (I believe that was what is was) hasn't changed anything for us on PC EU PVP, it's still in the same pitiful shape (I'm on as we speak).
Of course, the work done this week on PC/EU was for server capacity which is due to population growth (more players). That goes hand in hand and has an effect on server performance.
Also, it seems rather clear that Zos has heard the issues about server performance. There is a pinned thread concerning their ongoing work to try to improve this. That makes it kind of obvious even if their work so far is not panning out as planned.
Your poll says that 38% of players have canceled their subscriptions. A few have commented in the thread but most of those poll votes do not give any indication when they canceled their sub or why making that information pretty meaningless, even for a forum poll. If you cannot explain that 38%, other than they quit their subscription sometimes in the last 6 years, then it is pretty meaningless. Zos has every reason to move on from this poll as it brings no actual useful information to the table.
Edited by idk on April 24, 2020 7:10PM2 -
brandonv516✭✭✭✭✭
✭✭✭brandonv516 wrote: »Hey folks,
I am curious to know how many of you have cancelled your Eso+ subscriptions in light of the crashes/lags/bugs and desynchs we have been experiencing now for over 2 months.
It is not to bait or troll, so please keep your wording polite and keep your discussions for other posts which relate to the matter(s).
I would like to get a general idea of how the player is feeling at the moment through this voting poll.
Freya
I don't have a subscription currently but whenever I want one I get it and just cancel before the month is over.
You get your money back and get to keep the crowns. The only reason I'm not doing it right now is because the game isn't worth that much effort.
Hi Brandon,
I've heard this method before (from someone here), but you still end up paying 12+euros/15 dollars for a month of gameplay for something that doesn't work properly, crowns or no crowns.
I'd like the game to be worth the effort, honestly and I'd have a reoccurring subscription.
Freya
I think you missed the part about me getting my money back every time.0 -
Celephantsylvius_Bornasfinmo✭✭✭✭✭
✭Hi there,
I hope you are well.
Just to let you know and not forget this forum post as I believe it to be a good indicator regarding the satisfaction of ESO customers (I suspect, but may be wrong that many are from PC EU).
We got over 610 votes and 38% of them said to have cancelled ESO +, 20% said they were considering and 40% said they didn't intend to cancel.
This is still a large amount: 58% of people either cancelling or intending to.
The PVP server lags, skills, crashes and bugs issues concerning PC EU and perhaps PC NA ( NA : I don't play there so I cannot speak for them entirely), should really be addressed as soon as possible. Client voices urge you to address current issues before launching new content, please transfer this information in a board meeting if you feel any attachment to your community and the game itself, it would be real proof you guys do your job with passion.
Thank you,
Freya
I am sure zos appreciate you tagging them on this informative thread. However, Zos has a more significant and much more accurate gauge of these types of things via their revenue stream. They also have the real number of subscribers and who has dropped. A thread like this that cannot come close to being as accurate is not much help to them.
Hey Idk,
I know, we spoke of this before and I realise this, but statistics don't have a voice we are hoomans (wants to be hooman)
Freya
You were pretty much stating that those 610 votes are meaningful. I was merely pointed out they were not and the fact that Zos has a much more accurate poll that is truly meaningful. BTW, Zos had to add more capacity to the PC/EU server yet again due to population growth.
Further, the forum is full of voices. Some of them are constructive and some of them just pointless rants that are not worth listening to. I do not see much constructive feedback in this thread.
I stated that we had over 610 votes (mixed opinions and the percentages were re-posted), how can we give more feedback than there already has/is/been given?
'Hey Zos, Zos do you copy?...it's lagging severly here we are losing our colonies..do you copy?'...
'bbbbbssssssst' *radio silence*
The preparations for more server capacity (I believe that was what is was) hasn't changed anything for us on PC EU PVP, it's still in the same pitiful shape (I'm on as we speak).
Of course, the work done this week on PC/EU was for server capacity which is due to population growth (more players). That goes hand in hand and has an effect on server performance.
Also, it seems rather clear that Zos has heard the issues about server performance. There is a pinned thread concerning their ongoing work to try to improve this. That makes it kind of obvious even if their work so far is not panning out as planned.
Your poll says that 38% of players have canceled their subscriptions. A few have commented in the thread but most of those poll votes do not give any indication when they canceled their sub or why making that information pretty meaningless, even for a forum poll. If you cannot explain that 38%, other than they quit their subscription sometimes in the last 6 years, then it is pretty meaningless. Zos has every reason to move on from this poll as it brings no actual useful information to the table.
We can't school everyone on how to vote correctly and some may have quit before of course, but we can't really use that as an excuse. Why did they cancel their sub, do they have a lower threshold for 'non resolved issues' than others perhaps it just something else.
Either way the poll has a time indicator (past two months - now past that) and also states the reasoning behind why would you perhaps cancel or consider cancelling your subscription. As for useful information I can only push forward the sentiment behind the subject and I am sure they have an idea of what is causing it all, but many attempts to resolve this have just not worked in the past.
“And this notion of the meaninglessness of our lives here began to enflame us"0 -
idk✭✭✭✭✭
✭✭✭✭✭Hi there,
I hope you are well.
Just to let you know and not forget this forum post as I believe it to be a good indicator regarding the satisfaction of ESO customers (I suspect, but may be wrong that many are from PC EU).
We got over 610 votes and 38% of them said to have cancelled ESO +, 20% said they were considering and 40% said they didn't intend to cancel.
This is still a large amount: 58% of people either cancelling or intending to.
The PVP server lags, skills, crashes and bugs issues concerning PC EU and perhaps PC NA ( NA : I don't play there so I cannot speak for them entirely), should really be addressed as soon as possible. Client voices urge you to address current issues before launching new content, please transfer this information in a board meeting if you feel any attachment to your community and the game itself, it would be real proof you guys do your job with passion.
Thank you,
Freya
I am sure zos appreciate you tagging them on this informative thread. However, Zos has a more significant and much more accurate gauge of these types of things via their revenue stream. They also have the real number of subscribers and who has dropped. A thread like this that cannot come close to being as accurate is not much help to them.
Hey Idk,
I know, we spoke of this before and I realise this, but statistics don't have a voice we are hoomans (wants to be hooman)
Freya
You were pretty much stating that those 610 votes are meaningful. I was merely pointed out they were not and the fact that Zos has a much more accurate poll that is truly meaningful. BTW, Zos had to add more capacity to the PC/EU server yet again due to population growth.
Further, the forum is full of voices. Some of them are constructive and some of them just pointless rants that are not worth listening to. I do not see much constructive feedback in this thread.
I stated that we had over 610 votes (mixed opinions and the percentages were re-posted), how can we give more feedback than there already has/is/been given?
'Hey Zos, Zos do you copy?...it's lagging severly here we are losing our colonies..do you copy?'...
'bbbbbssssssst' *radio silence*
The preparations for more server capacity (I believe that was what is was) hasn't changed anything for us on PC EU PVP, it's still in the same pitiful shape (I'm on as we speak).
Of course, the work done this week on PC/EU was for server capacity which is due to population growth (more players). That goes hand in hand and has an effect on server performance.
Also, it seems rather clear that Zos has heard the issues about server performance. There is a pinned thread concerning their ongoing work to try to improve this. That makes it kind of obvious even if their work so far is not panning out as planned.
Your poll says that 38% of players have canceled their subscriptions. A few have commented in the thread but most of those poll votes do not give any indication when they canceled their sub or why making that information pretty meaningless, even for a forum poll. If you cannot explain that 38%, other than they quit their subscription sometimes in the last 6 years, then it is pretty meaningless. Zos has every reason to move on from this poll as it brings no actual useful information to the table.
We can't school everyone on how to vote correctly and some may have quit before of course
When the quality of the information is questionable the results are equally as dubious at best. Further, the poll does not even try to define parameters to give any of the information validity. 38% of players quit their sub when? Since the game launched or in the past couple of months. We know plenty of players stick around these forums long after they stop playing the game so again, there is not much, if any useful information in that poll.
Another problem with the poll, if it significantly differs from the real information Zos has, and they have it, it tells them what value to place on this.
FYI, Steam charts say a lot more about the direction players are going. While it does not capture subscriptions it does capture growth or withering of the population. Granted, it only collects that information from players on PC that have their games liked to Steam but it is unbiased in itself and significantly more reliable that a forum poll.
Steam shows a constant growth in ESO's population that it measures. Every month, except three, in the past few years the average population has been higher than the same month the year before. That type of comparison has value to the business side of the equation and is considered a success.
https://steamcharts.com/app/3061300 -
Celephantsylvius_Bornasfinmo✭✭✭✭✭
✭Hi there,
I hope you are well.
Just to let you know and not forget this forum post as I believe it to be a good indicator regarding the satisfaction of ESO customers (I suspect, but may be wrong that many are from PC EU).
We got over 610 votes and 38% of them said to have cancelled ESO +, 20% said they were considering and 40% said they didn't intend to cancel.
This is still a large amount: 58% of people either cancelling or intending to.
The PVP server lags, skills, crashes and bugs issues concerning PC EU and perhaps PC NA ( NA : I don't play there so I cannot speak for them entirely), should really be addressed as soon as possible. Client voices urge you to address current issues before launching new content, please transfer this information in a board meeting if you feel any attachment to your community and the game itself, it would be real proof you guys do your job with passion.
Thank you,
Freya
I am sure zos appreciate you tagging them on this informative thread. However, Zos has a more significant and much more accurate gauge of these types of things via their revenue stream. They also have the real number of subscribers and who has dropped. A thread like this that cannot come close to being as accurate is not much help to them.
Hey Idk,
I know, we spoke of this before and I realise this, but statistics don't have a voice we are hoomans (wants to be hooman)
Freya
You were pretty much stating that those 610 votes are meaningful. I was merely pointed out they were not and the fact that Zos has a much more accurate poll that is truly meaningful. BTW, Zos had to add more capacity to the PC/EU server yet again due to population growth.
Further, the forum is full of voices. Some of them are constructive and some of them just pointless rants that are not worth listening to. I do not see much constructive feedback in this thread.
I stated that we had over 610 votes (mixed opinions and the percentages were re-posted), how can we give more feedback than there already has/is/been given?
'Hey Zos, Zos do you copy?...it's lagging severly here we are losing our colonies..do you copy?'...
'bbbbbssssssst' *radio silence*
The preparations for more server capacity (I believe that was what is was) hasn't changed anything for us on PC EU PVP, it's still in the same pitiful shape (I'm on as we speak).
Of course, the work done this week on PC/EU was for server capacity which is due to population growth (more players). That goes hand in hand and has an effect on server performance.
Also, it seems rather clear that Zos has heard the issues about server performance. There is a pinned thread concerning their ongoing work to try to improve this. That makes it kind of obvious even if their work so far is not panning out as planned.
Your poll says that 38% of players have canceled their subscriptions. A few have commented in the thread but most of those poll votes do not give any indication when they canceled their sub or why making that information pretty meaningless, even for a forum poll. If you cannot explain that 38%, other than they quit their subscription sometimes in the last 6 years, then it is pretty meaningless. Zos has every reason to move on from this poll as it brings no actual useful information to the table.
We can't school everyone on how to vote correctly and some may have quit before of course
When the quality of the information is questionable the results are equally as dubious at best. Further, the poll does not even try to define parameters to give any of the information validity. 38% of players quit their sub when? Since the game launched or in the past couple of months. We know plenty of players stick around these forums long after they stop playing the game so again, there is not much, if any useful information in that poll.
Another problem with the poll, if it significantly differs from the real information Zos has, and they have it, it tells them what value to place on this.
FYI, Steam charts say a lot more about the direction players are going. While it does not capture subscriptions it does capture growth or withering of the population. Granted, it only collects that information from players on PC that have their games liked to Steam but it is unbiased in itself and significantly more reliable that a forum poll.
Steam shows a constant growth in ESO's population that it measures. Every month, except three, in the past few years the average population has been higher than the same month the year before. That type of comparison has value to the business side of the equation and is considered a success.
https://steamcharts.com/app/306130
Hey IDK,
We are going around in circles a bit here
The first phrase above the poll :How many of you have cancelled your Eso+ subscriptions in light of the crashes/lags/bugs and desynchs we have been experiencing now for over 2 months.
Also steam charts may be an indicator and we keep seeing these come out a lot, but we aren't all on steam. I remember raiding in end game PVE with very little steam users (1 year ago), I knew this because they were the ones with the most connection problems - 1 or 2 people at most in a guild of 30+ players. Many of these new users may just have created an account recently and just log in occasionally for writs or levelling, what is the standard to see their play style/amount of time logged in?..This just shows us a total amount of players per day and doesn't reflect what these persons do in game.
Greymoor (Skyrim) has obviously attracted a lot of attention, it's undeniable, but it shouldn't be the priority of our game producer with crippling gameplay/bugs, I mean seriously look at the amount of content here on the forum asking for change.
Again this steam chart doesn't have a voice it's just numbers which could reflect a positive light for investors in the game and hence relates to your final statement : That type of comparison has value to the business side of the equation and is considered a success.
Freya0 -
karekiz✭✭✭✭✭
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Greymoor (Skyrim) has obviously attracted a lot of attention, it's undeniable, but it shouldn't be the priority of our game producer with crippling gameplay/bugs, I mean seriously look at the amount of content here on the forum asking for change.
The Guys fixing bugs probably aren't the guys making maps, placing mobs, and writing quests/encounter scripts.
While a new expansion does take their time. Current version fixes are most likely being made on the game in testing environments too.Edited by karekiz on April 25, 2020 2:24PM1 -
Celephantsylvius_Bornasfinmo✭✭✭✭✭
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Greymoor (Skyrim) has obviously attracted a lot of attention, it's undeniable, but it shouldn't be the priority of our game producer with crippling gameplay/bugs, I mean seriously look at the amount of content here on the forum asking for change.
The Guys fixing bugs probably aren't the guys making maps, placing mobs, and writing quests/encounter scripts.
'probably', we aren't sure. A dev is a dev, they have worked on previous content 'probably' and I think we can agree that when a project is upcoming a lot of resources and motivation goes into that, no matter the job.0 -
Elsonso✭✭✭✭✭
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Greymoor (Skyrim) has obviously attracted a lot of attention, it's undeniable, but it shouldn't be the priority of our game producer with crippling gameplay/bugs, I mean seriously look at the amount of content here on the forum asking for change.
The Guys fixing bugs probably aren't the guys making maps, placing mobs, and writing quests/encounter scripts.
A lot of people do not understand that games require people with a very wide variety of different skills to complete. They cannot see into the studio and see what people are working on, and what they are not working on. I have seen a lot of opinions in here would change radically if they could spend a little while embedded in a game studio watching them actually make a game. Out here in the forum, things are really simple, and often black and white.
Just to be clear... a lot of my own opinions are among those that can change as I learn more about what ZOS does, and how they do it.Edited by Elsonso on April 25, 2020 4:44PMXBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus1 -
illusiouk✭✭✭My ESO+ ended on the 24th and then I discovered I needed more space so i'm on the ESO+ Trial to the 27th (Thanks ZOS) to fix my S*&T out.
As this game has too many issues going on I'll now treat it as a freebie game.1 -
Cundu_Ertur✭✭✭✭✭
✭✭My sub ended along with stealthy Bosmer. Won't come back until that ends.Taking stealth away from the Bosmer is like taking magic away from the Altmer, making Nords allergic to mead, or making Orcs pretty.1