Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

confused by support

LastQuake
LastQuake
Soul Shriven
Is it normal that i leaved a ticket on help.bethesda, and it's alrdy been almost 5 days but "my support" keep telling me that "You currently don't have any tickets". I'm confused, i don't understand if someone even recieve my ticket while i keep waiting for it so much... Can someone check it please?
ticket number: #:200413-007438
  • Taleof2Cities
    Taleof2Cities
    ✭✭✭✭✭
    ✭✭✭✭✭
    It’s Elder Scrolls Online Support, @LastQuake ... not Bethesda Support.

    Make sure you’re at the right website.
  • LastQuake
    LastQuake
    Soul Shriven
    @Taleof2Cities Did you ever try to recover your account? I did go to help.theelderscrollsonline.com/pushed sumbit a ticket/account/windows/i can't log in/do you need help recovering your account?/yes/account recovery options/eso/ticket. That how you get into help.bethseda direcly from help.theeldersrollsonline...
  • ZOS_Bill
    ZOS_Bill
    admin
    @LastQuake

    Please check your inbox for an update on your ticket.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
Sign In or Register to comment.