Yeah, what an asinine and self-serving suggestion. To fix a bugged subscription you already paid for, give us more money 🙄I did log a ticket a few hours ago. The response was for me to cancel my subscription and buy a new one, despite having a month left to run on a 12-month subscription.
I cleared local game saves, and did a full restart, but my ESO plus is still deactivated. Please fix this ASAP.