The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Maintenance for the week of April 29:
• PC/Mac: No maintenance – April 29

pc na & other platforms crashed, launchers down, can't log in

  • Cravencat
    Cravencat
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    PC NA Steam: I cannot login as well.

    "An Unexpected internal error has occurred..."
  • Mrs_Malaka
    Mrs_Malaka
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    I just have "LOADING..." on my launcher screen. That's all I see on it.
    Then if I leave it open, after much time it shows a REPAIR button where it should say PLAY and there is a window saying something about a patch manifest error bla bla
    "But screw your courage to the sticking-place,
    And we’ll not fail."


    PC/NA & EU
  • shadyjane62
    shadyjane62
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    ✭✭
    same here
  • Decimus_Rex
    Decimus_Rex
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    Thought it was me... ZOS says FU again
  • llande
    llande
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    Azurya wrote: »
    PC NA and PC EU
    both gve the same message:
    "Login Failed. Your user name or password may be incorrect or inactive at this time. If you purchased the game through Steam, please start the game via the Steam client to login."

    @ZOS_GinaBruno @ZOS_KaiSchober @ZOS anyone pls look into this...........

    Same for me PC EU and PTS
  • Lady_Rosabella
    Lady_Rosabella
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    Azurya wrote: »
    PC NA and PC EU
    both gve the same message:
    "Login Failed. Your user name or password may be incorrect or inactive at this time. If you purchased the game through Steam, please start the game via the Steam client to login."

    @ZOS_GinaBruno @ZOS_KaiSchober @ZOS anyone pls look into this...........

    Same here for hubby and myself stating that "Your user name or password may be incorrect or inactive at this time."

    @ZOS_GinaBruno @ZOS_JessicaFolsom can you confirm there is an issue? This login message could lead people to believe that their user name and password has been compromised.
  • Mrs_Malaka
    Mrs_Malaka
    ✭✭✭✭
    I know all other things work on my computer, I have excellent internet.
    Maybe their server hamsters kicked the bucket again.
    "But screw your courage to the sticking-place,
    And we’ll not fail."


    PC/NA & EU
  • Galadius
    Galadius
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    RIP
    You wouldn't worry so much about what other people thought about you, if you knew how little they did. - ??
  • Mrs_Malaka
    Mrs_Malaka
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    Thought it was me... ZOS says FU again

    Ya they have been saying this to their players for years yet many of us allow them to keep F'ing us :s
    "But screw your courage to the sticking-place,
    And we’ll not fail."


    PC/NA & EU
  • phileunderx2
    phileunderx2
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    The servers have been bad for me all week. During prime time all week I've had extremely high ping in certain areas. Last night all instanced areas my ping was 700+
    But in a low pop zone my ping would be normal. So something is going on.
  • Mrs_Malaka
    Mrs_Malaka
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    The servers have been bad for me all week. During prime time all week I've had extremely high ping in certain areas. Last night all instanced areas my ping was 700+
    But in a low pop zone my ping would be normal. So something is going on.

    Well they usually do a maintenance on Monday mornings but they decided to skip it this week. Now maybe this is why the crap is hitting the fan?
    "But screw your courage to the sticking-place,
    And we’ll not fail."


    PC/NA & EU
  • KronikFlatulenz
    KronikFlatulenz
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    Xbox na too
  • Dahk72
    Dahk72
    NA PC here , same error about incorrect password.
  • Mrs_Malaka
    Mrs_Malaka
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    Xbox na too

    So far people from PC EU, NA, xbox and ps4 have been affected.
    @ZOS_GinaBruno , @ZOS_JessicaFolsom , @ZOS_KaiSchober anyone help please
    "But screw your courage to the sticking-place,
    And we’ll not fail."


    PC/NA & EU
  • ZOS_SarahHecker
    ZOS_SarahHecker
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    Hey all, just wanted to confirm we are seeing these reports and investigating.
    Staff Post
  • Zazariz
    Zazariz
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    Wife can get into her account just fine, Mom can get into her account just fine, but I get the password error which paniced me at first. So seems to just be some and not all.
    What do you mean butter?
  • RobotSparkles
    RobotSparkles
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    I just got logged out on PC NA, and now the launcher is telling me it needs to repair.
  • vgabor
    vgabor
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    Tried to login to both PCEU and PCNA, neither worked for me.
  • Giraffon
    Giraffon
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    For Steam users, you might try the option to update your Steam client from the Steam drop down menu. I'm able to get in.
    Giraffon - Beta Lizard - For the Pact!
  • Mrs_Malaka
    Mrs_Malaka
    ✭✭✭✭
    Hey all, just wanted to confirm we are seeing these reports and investigating.

    Thanks for seeing this
    "But screw your courage to the sticking-place,
    And we’ll not fail."


    PC/NA & EU
  • Mrs_Malaka
    Mrs_Malaka
    ✭✭✭✭
    I just got logged out on PC NA, and now the launcher is telling me it needs to repair.

    same for me
    "But screw your courage to the sticking-place,
    And we’ll not fail."


    PC/NA & EU
  • dcorsiukb14_ESO
    Same, says my password is no longer valid?
  • Romo
    Romo
    ✭✭✭✭
    Azurya wrote: »
    PC NA and PC EU
    both gve the same message:
    "Login Failed. Your user name or password may be incorrect or inactive at this time. If you purchased the game through Steam, please start the game via the Steam client to login."

    @ZOS_GinaBruno @ZOS_KaiSchober @ZOS anyone pls look into this...........

    The same with me. :(
  • Raltin
    Raltin
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    Tried logging in, kept telling me that my username/password was incorrect or my account was now active... So I started freaking out that my account might've gotten hijacked or something... way to go ZoS: apparently your news feed doesn't say anything's wrong, and I have to go to the forums to get the actual information from other players...
    "Proud purveyor of Cyrodiil Pickles."
  • merevie
    merevie
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    Same -using Steam login and the original launcher.
    Very sick of people doing clumsy updates/changes. It feels like this a regular problem -that team needs more oversight.
    Edited by merevie on February 12, 2020 6:34PM
  • Sylvermynx
    Sylvermynx
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    I was logged in on main account on EU, doing surveys. Tried swap to second account NA, no dice. Logged back into EU on second account just fine (2 minutes ago....) Off to do surveys s'more.
  • Mrs_Malaka
    Mrs_Malaka
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    This is what I see when I leave my launcher open, waiting for the "LOADING..." to go away

    [img][/img]PLhLmyW.png
    "But screw your courage to the sticking-place,
    And we’ll not fail."


    PC/NA & EU
  • Decimus_Rex
    Decimus_Rex
    ✭✭✭
    Zazariz wrote: »
    Wife can get into her account just fine, Mom can get into her account just fine, but I get the password error which paniced me at first. So seems to just be some and not all.

    As usual.. ESO was always local.
    In other words, SOME will get [Snip] others wont.
    Then you get , What are you whining about My game is fine...
    It's been this way since day one.. Some get screwed, some dont..
    I've been getting screwed alot more often.
    Someone fell asleep at the wheel over there at Zeni..

    [Removed for profanity bypass]
    Edited by ZOS_Volpe on February 12, 2020 7:10PM
  • Tabatha
    Tabatha
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    Xbox NA - cant log in
  • LordLomax
    LordLomax
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    Unexpected internal error has occurred . Please contact customer service . Can’t login :#
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