pc na & other platforms crashed, launchers down, can't log in

Cravencat

PC NA Steam: I cannot login as well.

"An Unexpected internal error has occurred..."

Mrs_Malaka

I just have "LOADING..." on my launcher screen. That's all I see on it.
Then if I leave it open, after much time it shows a REPAIR button where it should say PLAY and there is a window saying something about a patch manifest error bla bla

shadyjane62

same here

Decimus_Rex

Thought it was me... ZOS says FU again

llande

Azurya wrote: »

PC NA and PC EU
both gve the same message:
"Login Failed. Your user name or password may be incorrect or inactive at this time. If you purchased the game through Steam, please start the game via the Steam client to login."

@ZOS_GinaBruno @ZOS_KaiSchober @ZOS anyone pls look into this...........

Same for me PC EU and PTS

Lady_Rosabella

Azurya wrote: »

PC NA and PC EU
both gve the same message:
"Login Failed. Your user name or password may be incorrect or inactive at this time. If you purchased the game through Steam, please start the game via the Steam client to login."

@ZOS_GinaBruno @ZOS_KaiSchober @ZOS anyone pls look into this...........

Same here for hubby and myself stating that "Your user name or password may be incorrect or inactive at this time."

@ZOS_GinaBruno @ZOS_JessicaFolsom can you confirm there is an issue? This login message could lead people to believe that their user name and password has been compromised.

Mrs_Malaka

I know all other things work on my computer, I have excellent internet.
Maybe their server hamsters kicked the bucket again.

Galadius

RIP

Mrs_Malaka

Decimus_Rex wrote: »

Thought it was me... ZOS says FU again

Ya they have been saying this to their players for years yet many of us allow them to keep F'ing us

phileunderx2

The servers have been bad for me all week. During prime time all week I've had extremely high ping in certain areas. Last night all instanced areas my ping was 700+
But in a low pop zone my ping would be normal. So something is going on.

Mrs_Malaka

phileunderx2 wrote: »

The servers have been bad for me all week. During prime time all week I've had extremely high ping in certain areas. Last night all instanced areas my ping was 700+
But in a low pop zone my ping would be normal. So something is going on.

Well they usually do a maintenance on Monday mornings but they decided to skip it this week. Now maybe this is why the crap is hitting the fan?

KronikFlatulenz

Xbox na too

Dahk72

NA PC here , same error about incorrect password.

Mrs_Malaka

KronikFlatulenz wrote: »

Xbox na too

So far people from PC EU, NA, xbox and ps4 have been affected.
@ZOS_GinaBruno , @ZOS_JessicaFolsom , @ZOS_KaiSchober anyone help please

ZOS_SarahHecker

Hey all, just wanted to confirm we are seeing these reports and investigating.

Zazariz

Wife can get into her account just fine, Mom can get into her account just fine, but I get the password error which paniced me at first. So seems to just be some and not all.

RobotSparkles

I just got logged out on PC NA, and now the launcher is telling me it needs to repair.

vgabor

Tried to login to both PCEU and PCNA, neither worked for me.

Giraffon

For Steam users, you might try the option to update your Steam client from the Steam drop down menu. I'm able to get in.

Mrs_Malaka

ZOS_SarahHecker wrote: »

Hey all, just wanted to confirm we are seeing these reports and investigating.

Thanks for seeing this

Mrs_Malaka

RobotSparkles wrote: »

I just got logged out on PC NA, and now the launcher is telling me it needs to repair.

same for me

dcorsiukb14_ESO

Same, says my password is no longer valid?

Romo

Azurya wrote: »

PC NA and PC EU
both gve the same message:
"Login Failed. Your user name or password may be incorrect or inactive at this time. If you purchased the game through Steam, please start the game via the Steam client to login."

@ZOS_GinaBruno @ZOS_KaiSchober @ZOS anyone pls look into this...........

The same with me.

Raltin

Tried logging in, kept telling me that my username/password was incorrect or my account was now active... So I started freaking out that my account might've gotten hijacked or something... way to go ZoS: apparently your news feed doesn't say anything's wrong, and I have to go to the forums to get the actual information from other players...

merevie

Same -using Steam login and the original launcher.
Very sick of people doing clumsy updates/changes. It feels like this a regular problem -that team needs more oversight.

Sylvermynx

I was logged in on main account on EU, doing surveys. Tried swap to second account NA, no dice. Logged back into EU on second account just fine (2 minutes ago....) Off to do surveys s'more.

Mrs_Malaka

This is what I see when I leave my launcher open, waiting for the "LOADING..." to go away

[img][/img]

Decimus_Rex

Zazariz wrote: »

Wife can get into her account just fine, Mom can get into her account just fine, but I get the password error which paniced me at first. So seems to just be some and not all.

As usual.. ESO was always local.
In other words, SOME will get [Snip] others wont.
Then you get , What are you whining about My game is fine...
It's been this way since day one.. Some get screwed, some dont..
I've been getting screwed alot more often.
Someone fell asleep at the wheel over there at Zeni..

[Removed for profanity bypass]

Tabatha

Xbox NA - cant log in

LordLomax

Unexpected internal error has occurred . Please contact customer service . Can’t login