scorpius2k1 wrote: »
ZOS_GinaBruno wrote: »The vendor we use to power the ESO forums reset all user passwords for partners that had upgraded to their most recent software version, which included the ESO forums. You are required to reset your password as a security precaution to address a potential security issue in their forum software. Please be aware that ESO forum accounts are completely separate from your ESO game account, so your existing credentials can still be used to access the game. To log into your forum account, simply go to the sign in screen and reset your password. As soon as we receive more information from the vendor, we'll pass it on.
ZOS_GinaBruno wrote: »The vendor we use to power the ESO forums reset all user passwords for partners that had upgraded to their most recent software version, which included the ESO forums. You are required to reset your password as a security precaution to address a potential security issue in their forum software. Please be aware that ESO forum accounts are completely separate from your ESO game account, so your existing credentials can still be used to access the game. To log into your forum account, simply go to the sign in screen and reset your password. As soon as we receive more information from the vendor, we'll pass it on.
SeaGtGruff wrote: »scorpius2k1 wrote: »
You have your credit card information on your forum account?
nafensoriel wrote: »nafensoriel wrote: »Zos found out EUPCs server problems was one dude with a 256 character password.
Source?
I asked an Alfiq in a sack. They said they were trustworthy.
That lumpy sack has been in my inventory for weeks. Do think it's suffocated yet?
Thank you for the update.
However, I'd like to point out that it would indeed be beneficial to have a forum of this magnitude moderated 24/7; this includes a diversity of global moderators to ensure that communications towards customers and forum goers alike, is an ongoing process, it is quite concerning to see that this isn't provided here.
There is always something that can go wrong, with any company, whether they are at fault or not, providing correct communications towards customers is key.
My only remaining question would be:
"GDPR requires organisations to demonstrate that their password reset processes are secure"
..is it?
ZOS_GinaBruno wrote: »As soon as we receive more information from the vendor, we'll pass it on.
ZOS_GinaBruno wrote: »Just to follow up on this issue, our vendor has confirmed that there was no personal data shared as part of the previously mentioned security issue. For instructions on how to access your forum account due to the password being reset, please visit this Support article.
chuck-18_ESO wrote: »Same happened to me as well; an explanation would be welcome.
Why else would an admin change my (and others) password? I rotate my passwords randomly on my own but in the years I've played have never HAD one changed. Have our accounts been compromised? Just the forums or game too? Shouldn't this be something we should know?
Why else would an admin change my (and others) password? I rotate my passwords randomly on my own but in the years I've played have never HAD one changed. Have our accounts been compromised? Just the forums or game too? Shouldn't this be something we should know?
I am not really sure what actually happened but I also had to change my password the other day because I could not log in. When I checked my email, I found a link to change my password. There was no explanation as to why just that I could not log in with my old one.
I do however like to know why was my password changed without ZOS notifying me? Even as simple as "There was an attempt to access your account from a different location, please be advised that ZOS team had changed your password. To create a new password please use the link provided in your email. Thank you and have a great rest of the day "
ZOS team with love.
ZOS_GinaBruno wrote: »The vendor we use to power the ESO forums reset all user passwords for partners that had upgraded to their most recent software version, which included the ESO forums. You are required to reset your password as a security precaution to address a potential security issue in their forum software. Please be aware that ESO forum accounts are completely separate from your ESO game account, so your existing credentials can still be used to access the game. To log into your forum account, simply go to the sign in screen and reset your password. As soon as we receive more information from the vendor, we'll pass it on.
AhPook_Is_Here wrote: »Mine was changed too. It might have been because they were too short or insecure, my old one as an example was "x". I can't remember my new one, but i guess it is secure.