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Guild Management & History off AGAIN?!

SammiSakura
SammiSakura
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I don't know about any other GM's but I am beyond frustrated now. It's difficult enough to manage a Guild with the very limited tools we are given by the game, but then to keep having the History turned off is just insane. Once again I cannot run any of my competitions/events/sales targets etc etc etc. Why is Guild History being blamed all the time. Why isn't it being fixed properly or optimised? Why aren't there better management tools being implemented into, what Bethesda/ZoS claim, such a community based game? This has been going on for years now, and seems to be getting worse constantly.

Is anyone else feeling the frustration again today?
@SammiSakura - EU Server - Here Since 14th October 2016
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  • Amarlado
    Amarlado
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    I really really beg the developers to move a more permanent and less onerous fix for this than "turn off guild history a bunch" higher on the priority list as soon as possible. This game's trading system really relies on it.
  • Pevey
    Pevey
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    I completely agree. I do have some hope because in the cryptic wording of the announcement, I read into it that they just may have finally figured out what the actual issue is, so that they can fix it. Everything else (the throttling and off and on) was just a workaround. Fingers crossed that they are right and have found the source of problems
  • Mr_Walker
    Mr_Walker
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    They're killing it.

  • ZonasArch
    ZonasArch
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    Pevey wrote: »
    I completely agree. I do have some hope because in the cryptic wording of the announcement, I read into it that they just may have finally figured out what the actual issue is, so that they can fix it. Everything else (the throttling and off and on) was just a workaround. Fingers crossed that they are right and have found the source of problems

    They are just targeting MM new turbo mode, that circumvented their previous restrictions somehow. They probably work on the API or whatever else to prevent MM from being so naughty!

    Feels like they are absolutely treating this as an exploit of some sort that needs to be fixed.

    And I get it... Servers suck, and we need to go easy on it to ensure stability for everyone, but it isn't our fault the server sucks, is it? We're paying for their lack of proper management. Upsetting, at the very least.
  • chess1ukb16_ESO
    chess1ukb16_ESO
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    It is almost like they are hostile to the second M in MMORPG.

    Group Finder broken for years; No basic Guild tools that games a decade older than ESO provide and what seems like almost weekly harassment of GM's who attempt to run their guilds with the very basic historic info provided by turning off Guild History. Shameful.
  • DarcyMardin
    DarcyMardin
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    Extremely irritating.
  • Jhalin
    Jhalin
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    “Addon-related” yeah f’ing right

    It’s their servers and they know it. Only the most gullible sheep would believe it’s addons that makes performance so terrible in this game
    Edited by Jhalin on September 10, 2019 4:47AM
  • Ariont
    Ariont
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    I don't know about any other GM's but I am beyond frustrated now. It's difficult enough to manage a Guild with the very limited tools we are given by the game, but then to keep having the History turned off is just insane. Once again I cannot run any of my competitions/events/sales targets etc etc etc. Why is Guild History being blamed all the time. Why isn't it being fixed properly or optimized? Why aren't there better management tools being implemented into, what Bethesda/ZoS claim, such a community based game? This has been going on for years now, and seems to be getting worse constantly.

    Is anyone else feeling the frustration again today?

    Frustrating is putting it very mildly. In order to try to afford a guild trader every week we need to offer raffles, auctions, other fund raising events. Depositing in the guild bank is the easiest way to see who is depositing what and how much. Between having hirelings mail, mail from all your sales hitting your mail box, having a large number of members sending their raffle and donation monies to your mailbox is a huge nightmare. First your box overflows, second if you miss someone you have NO way to go back and check or verify that you actually received their money. And if that isn't enough, you are now so busy that what little time you had to actually enjoy the game is spent WORKING instead of playing.

    I'm seeing more and more long time players stopping their Pus memberships and leaving the game with all the mess that has been going on for so long. This latest fiasco is turning into the last straw for a lot of people. Is that the end game plan, make as many people quit to relieve the stress on the servers?
  • Dosuul
    Dosuul
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    Lets just hope the service just needs a restart.
  • JPS
    JPS
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    This nonsense has to stop, really.... Every time it's the same thing.
  • EllieBlue
    EllieBlue
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    Every single week. The "Show More" option has disappeared again too. Personally, this game is getting very close to the level of just not worth it.
    Nirn Traders GM (est 2015)
    PC EU
    Semi-retired. Playing games for fun. Super casual.
  • chess1ukb16_ESO
    chess1ukb16_ESO
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    EllieBlue wrote: »
    Every single week. The "Show More" option has disappeared again too. Personally, this game is getting very close to the level of just not worth it.

    I agree. The dial on whether the amount of work/frustration is worth it is moving towards a tipping point.
  • Nicky33
    Nicky33
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    Okay, I can understand that you turn off sales history due to addons (which is very annoying anyway). But why you turn off guild bank history???
  • stefan.gustavsonb16_ESO
    stefan.gustavsonb16_ESO
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    Nicky33 wrote: »
    Okay, I can understand that you turn off sales history due to addons (which is very annoying anyway). But why you turn off guild bank history???

    Because this is a blunt temporary fix. They are not doing it the "proper" way by disallowing access only to specific database information, or limiting the rate of requests to the database server. They are simply disabling the API functions to access any of the guild history. Let's hope they get a more permanent and satisfactory solution in place soon.
  • Fiktius
    Fiktius
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    Nicky33 wrote: »
    Okay, I can understand that you turn off sales history due to addons (which is very annoying anyway). But why you turn off guild bank history???

    We are supposed to enjoy all of these quality of life aspects of multi-bidding feature.
    Can't you enjoy it too? The amazing pressure of gathering more gold for our increased bids and the thrilling feel when ZOS increases the difficulty level and disabled guild sale and bank history. :trollface:
    I don't know about you, but at least I can feel that quality increase as growing headache in my head.

    *Deep sigh*

    @ZOS_JessicaFolsom Nicky got very good question right here. Why guild bank history is disabled? Could you at least consider opening that one asap?
    Many guilds are relying on several fund raising ways which are directly related to the guild bank, so history log there is super important.
  • kwbridge
    kwbridge
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    What bothers me the most, besides the fact that it keeps happening, is this wording in the message "We are working on a fix that will go out with Monday’s incremental." This was said on Monday early evening - a whole week away!
  • Dont_do_drugs
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    i really need another dev telling us, zos isnt accusing addons and addon developers....
    and that message from jessica folsom didnt even manage to get listed in the dev tracker. awesome.

    https://forums.elderscrollsonline.com/en/discussion/493007/guild-history-turned-off-sept-9-pc-mac-servers
    We have temporarily turned off guild history on the PC/Mac servers due to an add-on related game performance issue that surfaced today. We are working on a fix that will go out with Monday’s incremental. If we’re able to turn on guild history before then, we’ll let everyone know. Thank you for your patience.

    Get Stuff like this (but not this stuff)


    ¯\_(ツ)_/¯

    "I have too admit. People leading trade guilds in this game are quite stupid. Not stupid like fools, but stupid like leaders.
    They can only bla-bla and waste gold on feeding their ego. I am disappointed."

    Egal, wie gut du Schach spielst, die Taube wird alle Figuren umwerfen, auf das Brett kacken und herumstolzieren, als hätte sie gewonnen.

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  • FierceSam
    FierceSam
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    ZOS don’t care and they double don’t care about anything on the EU server.

    They don’t seem to understand how their guild system works, don’t test their work and go full turtle panic mode when things f up on the EU server.

    I’m not sure that any of the QoL ‘improvements’ to guilds have made my game experience better. Certainly ZOS’s response to their repeated failure doesn’t inspire any kind of confidence in their ability to either fix things or communicate lucidly with their guild running players. I feel nothing but sympathy for anyone running a trading guild who has to deal with the level of crass destruction ZOS are putting on them.

    Loving the instantly locked pinned thread as well. That’s communication at its finest.
  • Reverb
    Reverb
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    Last night I logged in, went to the IC Sewers to turn in the daily quests I’d been holding, saw that guild history had been turned off again, and logged out in disgust.

    Because my 2 minutes online underscores the incompetence of Zeni.

    They launch a much advertised annual event, and the drops from that event’s daily quests are broken. They acknowledge the issue and leave it broken all weekend. Seriously, an entire weekend of an advertised feature not working. Where was the testing and QA team on this before it went live? How long will it take you to figure out the importance of regression testing things when you make changes? Another 6 years?

    And the guild history thing. I’ve long supported the decision to have a Guild-based economy instead of a stereotypical AH. But to make it work you have to give the guilds tools and keep them stable. You can’t be shutting history off on a regular basis. If your system is so poorly coded that it can’t handle multiple queries without locking things up, you need to fix that, not prevent queries from running.

    It’s so clear that zeni is grasping at straws. Honestly I’m at the end of my rope.
    Edited by Reverb on September 10, 2019 1:33PM
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • sirinsidiator
    sirinsidiator
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    I agree that communication on this issue could be better, but let's all take a step back and think about it logically. We know that the server is at capacity thanks to new game features and more players. Guild History requests are expensive and some addons send more of them than they should. We have seen how bad performance can get and something needs to done in order to ensure the game runs stable.

    How would you do that? Turn off combat? Or chat? Probably not. The easiest short term solution is to turn off something that is not affecting too many players. Looking at the download numbers of addons like MM and ATT, we can estimate there are around 60k players using them and the "handful" of trading guild gms is likely already included in that number. Compare that to the overall population of 13.5M players / 3 platforms = 4.5 million players on PC and you'll see that it doesn't really affect too many. Is it annoying for those affected? Yes. But there is nothing else they can do right now until they have finished the long term solution they are working on right now. They haven't communicated it here (just told addon devs about it), but they are working on something and I'm sure they'll announce it when they are ready to talk about it.

    That aside, ZOS literally said "don't send so many requests so we can leave the history on" and even changed the API for that reason and then someone went ahead and circumvented that limitation. Those who think it was okay to do that should grow up and/or rethink their life.
    Edited by sirinsidiator on September 10, 2019 12:39PM
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  • Haenk
    Haenk
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    At least a big "thank you" to the creators of MM - thanks to "that" new option, I was finally able to catch up on guild store sales - I had no idea how much I sold or if I did meet quotas for quite some time.
    And a big "shame on you" to ZOS, crippling one of the major aspects of trading.
  • MYWARCHILD887
    MYWARCHILD887
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    I wonder what they are going to say tomorrow when they have to turn off console's history? Damn add ons
    PS4 NA - GM Psijic Supreme Order
  • Dont_do_drugs
    Dont_do_drugs
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    its funny tho. there are authors which had been discussing options to lower the amount of requests to the server and the guild history in the past, sensing the issues, even pre first big guild history shutdown, and then there are authors who just search loopholes after the first big bang and go on crashing the server....

    Get Stuff like this (but not this stuff)


    ¯\_(ツ)_/¯

    "I have too admit. People leading trade guilds in this game are quite stupid. Not stupid like fools, but stupid like leaders.
    They can only bla-bla and waste gold on feeding their ego. I am disappointed."

    Egal, wie gut du Schach spielst, die Taube wird alle Figuren umwerfen, auf das Brett kacken und herumstolzieren, als hätte sie gewonnen.

    Arkadius Trade Tools
    Modular framework, now open for authors who want to add own tabs.

    My Donation (Arkadius' Trade Tools Addon)
    First external ATT tab contribution.

    Port to Friend's House Addon
    Check out the new Port to Friend's House library and port to contributers houses:
    Deutsch | English

  • reoskit
    reoskit
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    EllieBlue wrote: »
    Every single week. The "Show More" option has disappeared again too. Personally, this game is getting very close to the level of just not worth it.

    I agree. The dial on whether the amount of work/frustration is worth it is moving towards a tipping point.

    QFT - Just here to agree.
  • reoskit
    reoskit
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    I agree that communication on this issue could be better, but let's all take a step back and think about it logically. We know that the server is at capacity thanks to new game features and more players. Guild History requests are expensive and some addons send more of them than they should. We have seen how bad performance can get and something needs to done in order to ensure the game runs stable.

    How would you do that? Turn off combat? Or chat? Probably not. The easiest short term solution is to turn off something that is not affecting too many players. Looking at the download numbers of addons like MM and ATT, we can estimate there are around 60k players using them and the "handful" of trading guild gms is likely already included in that number. Compare that to the overall population of 13.5M players / 3 platforms = 4.5 million players on PC and you'll see that it doesn't really affect too many. Is it annoying for those affected? Yes. But there is nothing else they can do right now until they have finished the long term solution they are working on right now. They haven't communicated it here (just told addon devs about it), but they are working on something and I'm sure they'll announce it when they are ready to talk about it.

    That aside, ZOS literally said "don't send so many requests so we can leave the history on" and even changed the API for that reason and then someone went ahead and circumvented that limitation. Those who think it was okay to do that should grow up and/or rethink their life.

    I recommend revisiting combat logs. How vital is it that every single footfall within a dungeon/trial is exported to a third party platform? Tell me that's not over-taxing the system. [Edit: see code's reply below on this. It's informative.]

    Instead, a datatable that is supposed to be natively visible within the game has been turned off.

    This is the first time I'll agree; I don't doubt the turbo change to MM is causing an issue. The bigger question is why are we so hamstrung managing sales data that our addon devs had to code for this?

    Edit to reference code's reply.
    Edited by reoskit on September 10, 2019 4:21PM
  • Pevey
    Pevey
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    reoskit wrote: »
    I recommend revisiting combat logs. How vital is it that every single footfall within a dungeon/trial is exported to a third party platform? Tell me that's not over-taxing the system.

    Instead, a datatable that is supposed to be natively visible within the game has been turned off.

    This is the first time I'll agree; I don't doubt the turbo change to MM is causing an issue. The bigger question is why are we so hamstrung managing sales data that our addon devs had to code for this?


    +1000
  • code65536
    code65536
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    reoskit wrote: »
    I recommend revisiting combat logs. How vital is it that every single footfall within a dungeon/trial is exported to a third party platform? Tell me that's not over-taxing the system.

    You picked a terrible example. From the server standpoint, combat logging is free. Literally free. Why? Because this is data that's being sent to the client at all times anyway. When you see the character next to you take a step forward and then light attack, your game needs that information to be able to render it on your screen. All that combat logging does is save that stream of information--that is always being sent to the client already--so that they can later upload it to some third-party platform for that third party to analyze. The only cost to combat logging is client-side, with saving that stream of information to disk (the analysis of that data, since it's third-party, does not involve ZOS's resources in any way, shape or form).

    The other thing to keep in mind is that stuff like combat scales well because it's compartmentalized. What happens with my group in Moongrave has absolutely no effect on anything that happens in any other zone or instance and vice-versa. So the server farm can allocate these things to separate machines, and supporting more zone instances and more dungeon instances is as simple as adding more machines. But for global systems, this doesn't really work. You can't divide up the work as easily and as neatly as you can with instances and zones. So, yes, these systems are different.

    (This is also why combat in Cyrodiil is much more problematic than combat in a dungeon: You can't compartmentalize Cyrodiil like you can with dungeons, trials, or even the various instances of overland zones.)

    And, yes, if ZOS had designed the system better, this wouldn't be a problem. But major overhauls of these systems don't happen overnight. The reality is that there is an inefficient system that doesn't scale well, and as a band-aid, rate limits were put in place. And ZOS did indicate that they are working on overhauling the system. But until that happens, ripping off that band-aid with a bypass of the rate limit is, frankly, irresponsible.
    Edited by code65536 on September 10, 2019 4:12PM
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  • reoskit
    reoskit
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    Fair enough - thanks for the explanation on combat logs, @code65536.
  • wavingblue
    wavingblue
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    Whats the difference between me hitting E every 1 1/2 seconds to download the sales data and MM doing the very same thing? I was gone for 4 days over Labor Day and had to hit E to get all that sales data... and that took multiple days. Mind you I actually played the game during this time which is what I am supposed to be doing, not sitting around hitting E to get sales data all the time. ZOS has shown it won't fix their spaghetti code, feedback means nothing. Obviously MM is a huge problem which is why console players have a swimmingly good time with no lag, no disconnects, nary an error... right? Oh wait... they have all the problems of PC yet no addons... so what is THAT excuse? ZOS has their boogyman now, they can wield the data ban hammer at will.
  • SammiSakura
    SammiSakura
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    it's a good point, but still another feature that most don't realistically need, while Guild History is **still** being boned, and zos dont seem to be bothered actually implementing any decent management tools. Yeah we got Listings, which is pretty cool, but they didnt even think to implement a text search into it?! And we are still relying on addons for simple things like in-roster sales and donations info, and constantly being kicked from the server if we do ranks or notes too fast :(
    @SammiSakura - EU Server - Here Since 14th October 2016
    Visit my home at the Alinor Townhouse
    Guildhall with All Set-Stations etc at my Seaveil Spire


    Guildmaster of The Forbidden Guilds (PC EU)
    ~ The Forbidden Cleavage (in Alinor, Summerset)
    ~ Brave Cat Trade (in Leyawiin, Blackwood)
    ~ Daedric Baanditos (PvE/Social Guild, in random front row spots across Tamriel)
    PM @SammiSakura In-Game for Invites.

    Curator of Crown Black Market Crown Trading Discord
    Click Here to Join & Start Trading Today!
    My Characters!
    * Samara Nevanni - Dunmer MagDK DD (PvE/P) (Master Crafter)
    * Adriana Silvani - Altmer MagSorc DD (PvE)
    * Tsanji-Ko - Khajiit StamDen DD (PvE)
    * Waits-For-Darkness - Argonian MagPlar Healer (PvE)
    * Lilith Valeine - Breton MagPlar DD (PvP)
    * Luna Rosalie - Bosmer StamBlade DD (PvP)
    * Mithrandir the Healer - Nord Magden Healer (PvE)
    * Talia Scythe-Song - Redguard Necro Tank (PvE)
    * Loki the Theif - Khajiit MagBlade (PvE)
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