ltolman4b14_ESO wrote: »EVERYONE NEEDS TO DO THIS as I have RECEIVED ALL MY BANK ITEMS back 4 out of 4 attempts.
RUN A REPAIR TOOL ON YOUR CLIENT
I pre ordered the Digital 79.99 ESO on ESO webpage; I logged in 5 days before anyone else; created a character and then noticed my bank stash was about to exceed. I upgraded to the next level. I then still was getting too much. I created an ALT; and then created 3 more alts as i decided to separate my crafting stash. I would then log out of main, log in alt, log back in main drop more items, log in another alt, rinse repeat.
Later I noticed I received 4 emails saying "thank you for pre ordering heres your freebies"
I have 4x4 emails. I in theory can probably get 16 pets. I havent deleted a single one as I've kept them in case they want proof about the consistency.
On the very very first time I noticed all my bank items were gone. I logged out of game completely, logged back in, still nothing. I rebooted PC, logged back in and nothing.
I ran a Repair Tool...on a whim...logged in and voila 60/60 items were in there...and like others have stated, perhaps the overstock goes to alts.
So please Create your alts...Run a Repair...log in and see if you have your items.
4 out of 4 times I have lost stuff in bank
4 out of 4 times I ran a repair tool and I've received all items bank in my bank
YES I've lost the stash upgrades. Yes I've originally lost 1,000 and then lost 2,000 more for upgrades but that all. This last time (or two) I've decided "not to upgrade" until this whole mess is resolved.
I too have placed a ticket in : Question Reference # 140409-076720
Date Created: 04/09/2014 11:00 PM
Date Last Updated: 04/12/2014 12:19 PM
Status: Solved
Again like I said. I've rain a Repair Tool on the Game Client itself, while I"ll get my items back in bank I have not been refunded the amt I've put into the Stash Upgrades, and I wont put any more money in until this is resolved.
Missing Bank Slots, Stored Bank Items, and Skill Points
– We're continuing to investigate the issue, and are working on a fix now. As soon as the fix is ready, we will push it out to the live megaservers.
Please note: This may result in a second maintenance this week and when we do push the fix, it will not be retroactive. Know that we want to make this right for all impacted—we’re still exploring options to help those who have stored items/gold, and bank slots go missing.
ltolman4b14_ESO wrote: »EVERYONE NEEDS TO DO THIS as I have RECEIVED ALL MY BANK ITEMS back 4 out of 4 attempts.
RUN A REPAIR TOOL ON YOUR CLIENT
Actually, you don't have to do this, you generally just have to log on an alt and then log back to get the items to reappear.
Hey guys,
Did you read the new patch note?Missing Bank Slots, Stored Bank Items, and Skill Points
– We're continuing to investigate the issue, and are working on a fix now. As soon as the fix is ready, we will push it out to the live megaservers.
Please note: This may result in a second maintenance this week and when we do push the fix, it will not be retroactive. Know that we want to make this right for all impacted—we’re still exploring options to help those who have stored items/gold, and bank slots go missing.
No fix for tomorrow, maybe later this week.
In any case it seems we're not getting our items back since the fix will not be retroactive...
ltolman4b14_ESO wrote: »EVERYONE NEEDS TO DO THIS as I have RECEIVED ALL MY BANK ITEMS back 4 out of 4 attempts.
RUN A REPAIR TOOL ON YOUR CLIENT
I pre ordered the Digital 79.99 ESO on ESO webpage; I logged in 5 days before anyone else; created a character and then noticed my bank stash was about to exceed. I upgraded to the next level. I then still was getting too much. I created an ALT; and then created 3 more alts as i decided to separate my crafting stash. I would then log out of main, log in alt, log back in main drop more items, log in another alt, rinse repeat.
Later I noticed I received 4 emails saying "thank you for pre ordering heres your freebies"
I have 4x4 emails. I in theory can probably get 16 pets. I havent deleted a single one as I've kept them in case they want proof about the consistency.
On the very very first time I noticed all my bank items were gone. I logged out of game completely, logged back in, still nothing. I rebooted PC, logged back in and nothing.
I ran a Repair Tool...on a whim...logged in and voila 60/60 items were in there...and like others have stated, perhaps the overstock goes to alts.
So please Create your alts...Run a Repair...log in and see if you have your items.
4 out of 4 times I have lost stuff in bank
4 out of 4 times I ran a repair tool and I've received all items bank in my bank
YES I've lost the stash upgrades. Yes I've originally lost 1,000 and then lost 2,000 more for upgrades but that all. This last time (or two) I've decided "not to upgrade" until this whole mess is resolved.
I too have placed a ticket in : Question Reference # 140409-076720
Date Created: 04/09/2014 11:00 PM
Date Last Updated: 04/12/2014 12:19 PM
Status: Solved
Again like I said. I've rain a Repair Tool on the Game Client itself, while I"ll get my items back in bank I have not been refunded the amt I've put into the Stash Upgrades, and I wont put any more money in until this is resolved.
For those who lost bank upgrades/items/deposited gold, you may want to look at this thread: A fix "may" come in this week, but it won't be retroactive. IOW, we won't be getting back what we lost unfortunately.
For those who lost bank upgrades/items/deposited gold, you may want to look at this thread: A fix "may" come in this week, but it won't be retroactive. IOW, we won't be getting back what we lost unfortunately.
For those who lost bank upgrades/items/deposited gold, you may want to look at this thread: A fix "may" come in this week, but it won't be retroactive. IOW, we won't be getting back what we lost unfortunately.