Can we have an update re: Guild History?

  • thermatico
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    Daily post in this thread until some sort of useful info is provided. Your lack of communication worries me. Why can you not post anything but "please keep comments on topic" posts? It is very frustrating seeing 13 Z stamps on the front page and all they are is moderating posts. How hard is it to answer some of our questions or provide some insight to the situation? A lot of game forums have employee's that answer questions and not just moderate.

    See you tomorrow.
  • StabbityDoom
    StabbityDoom
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    If anyone has filed tickets on this issue, can you please post the ticket numbers so we can reference them in our tickets.
    PC/NA
    EHT zealot
    streamer: http://twitch.tv/stabbitydoom
  • StabbityDoom
    StabbityDoom
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    Can we at least get an estimate of when we should expect an estimate? :P SOMETHING? Please?!
    PC/NA
    EHT zealot
    streamer: http://twitch.tv/stabbitydoom
  • radiostar
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    There's a Reddit post discussing the new ToS and about both TTC and MM violating it. Z is probably reviewing that info.
    "Billions upon Billions of Stars"
  • daemonios
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    radiostar wrote: »
    There's a Reddit post discussing the new ToS and about both TTC and MM violating it. Z is probably reviewing that info.
    Ohhhh boy, what does this mean with regard to ESO logs, never mind TTC/MM?
    You agree not to access, receive, play or use any Service to:
    (...)
    Take any action that permits You to collect personal data or aggregated and/or anonymized statistics of others;
    Is ZOS violating their own ToS by including a function in their Services to collect aggregated and/or anonymized statistics of others? Not likely, as *they* didn't accept them. But are they putting anyone who uses that function, which they made available themselves, in violation of the ToS?
  • hiyde
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    radiostar wrote: »
    There's a Reddit post discussing the new ToS and about both TTC and MM violating it. Z is probably reviewing that info.

    The reddit post goes on to say that this language has been present since at least 2016. They've had the option to shut either of them down for 3 years.
    @Hiyde GM/Founder - Bleakrock Barter Co (Trade Guild - PC/NA) | Blackbriar Barter Co (Trade Guild-PC/NA)
  • Env_t
    Env_t
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    @ZOS_GinaBruno
    you must learn from @ZOS_KaiSchober
    he is the only one who providing usefull information in guild API issues

    Translations - The patch today, a switch has been installed, which allows us to regulate the access on-the-fly. That's exactly what happened immediately after the patch.

    clipboard.1560945034.png

  • wavingblue
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    They may have it based on load to turn off and on again which frankly is not any better, we need all the data.
  • anitajoneb17_ESO
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    wavingblue wrote: »
    They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

    Or maybe they did it for testing purposes ?
  • StabbityDoom
    StabbityDoom
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    wavingblue wrote: »
    They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

    But they TOLD US SOMETHING, which is exactly what I've been begging for. Thank you @ZOS_KaiSchober and Env-t (it may be minor, but it's something!)

    But yeah. THis doesn't sound good.
    Edited by StabbityDoom on June 19, 2019 12:48PM
    PC/NA
    EHT zealot
    streamer: http://twitch.tv/stabbitydoom
  • wavingblue
    wavingblue
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    wavingblue wrote: »
    They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

    Or maybe they did it for testing purposes ?

    God i hope not because if this is the "fix" we are still in square 1.
  • anitajoneb17_ESO
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    wavingblue wrote: »
    wavingblue wrote: »
    They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

    Or maybe they did it for testing purposes ?

    God i hope not because if this is the "fix" we are still in square 1.

    That's not what I meant.
    What I mean is... the problems are due to the server load, right ? So if they have any potential fix, they cannot test it internally, they need to test it on the live servers, with addons functionalities turned ON. That's where a "switch" may come useful. Not as a fix, but as a tool for testing potential fixes.
  • therift
    therift
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    wavingblue wrote: »
    wavingblue wrote: »
    They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

    Or maybe they did it for testing purposes ?

    God i hope not because if this is the "fix" we are still in square 1.

    That's not what I meant.
    What I mean is... the problems are due to the server load, right ? So if they have any potential fix, they cannot test it internally, they need to test it on the live servers, with addons functionalities turned ON. That's where a "switch" may come useful. Not as a fix, but as a tool for testing potential fixes.

    This exactly how I understood the patch note comment.
  • reoskit
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    wavingblue wrote: »
    wavingblue wrote: »
    They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

    Or maybe they did it for testing purposes ?

    God i hope not because if this is the "fix" we are still in square 1.

    That's not what I meant.
    What I mean is... the problems are due to the server load, right ? So if they have any potential fix, they cannot test it internally, they need to test it on the live servers, with addons functionalities turned ON. That's where a "switch" may come useful. Not as a fix, but as a tool for testing potential fixes.

    Made sense to me.

    I still think this is all very scapegoaty. We've been accessing this data for years. It wasn't until last Monday that things went spectacularly wrong. So I do hope they're looking, at least, at the combination of accessing this data AND whatever they changed in that patch.


    Edit: inb4 mentions of longstanding issues on PCEU, PCNA PvP lagfest etc. I know all those things have been going on for a while. I feel you. I'm speaking very specifically about the issues that showed up on PCNA last week (10m chat lag, disappearing guilds/friends list, etc.).
    Edited by reoskit on June 19, 2019 1:02PM
  • wavingblue
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    reoskit wrote: »
    wavingblue wrote: »
    wavingblue wrote: »
    They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

    Or maybe they did it for testing purposes ?

    God i hope not because if this is the "fix" we are still in square 1.

    That's not what I meant.
    What I mean is... the problems are due to the server load, right ? So if they have any potential fix, they cannot test it internally, they need to test it on the live servers, with addons functionalities turned ON. That's where a "switch" may come useful. Not as a fix, but as a tool for testing potential fixes.

    Made sense to me.

    I still think this is all very scapegoaty. We've been accessing this data for years. It wasn't until last Monday that things went spectacularly wrong. So I do hope they're looking, at least, at the combination of accessing this data AND whatever they changed in that patch.

    Based on how much they have been limiting access for other parts of the game(if in doubt get the people out) I can only think this was next up on the list. It probably has been on the precipice for awhile and whatever they did the past couple of weeks pushed over the hill.
    wavingblue wrote: »
    wavingblue wrote: »
    They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

    Or maybe they did it for testing purposes ?

    God i hope not because if this is the "fix" we are still in square 1.

    That's not what I meant.
    What I mean is... the problems are due to the server load, right ? So if they have any potential fix, they cannot test it internally, they need to test it on the live servers, with addons functionalities turned ON. That's where a "switch" may come useful. Not as a fix, but as a tool for testing potential fixes.

    IF that is what this is... would be nice if they actually say that. Because if they did we would know they are actively working on it, my worry is based on the obscene mess that is the EU it will be THE fix and left for a later date (see LFG issues over past couple of years).
  • StabbityDoom
    StabbityDoom
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    I'm confused, right now I'm on and i got a flood of info when i first logged in, and then occasionally one or two old sales here and there. It isn't complete, mm missing doesn't work, and i'm not sure what's going on. Anyone know?
    PC/NA
    EHT zealot
    streamer: http://twitch.tv/stabbitydoom
  • therift
    therift
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    I'm confused, right now I'm on and i got a flood of info when i first logged in, and then occasionally one or two old sales here and there. It isn't complete, mm missing doesn't work, and i'm not sure what's going on. Anyone know?

    My guess is that anitajoneb17 is correct and that you are receiving bursts of data whenever the magic switch is turned on.
  • StabbityDoom
    StabbityDoom
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    therift wrote: »
    I'm confused, right now I'm on and i got a flood of info when i first logged in, and then occasionally one or two old sales here and there. It isn't complete, mm missing doesn't work, and i'm not sure what's going on. Anyone know?

    My guess is that anitajoneb17 is correct and that you are receiving bursts of data whenever the magic switch is turned on.

    That makes sense, thank you for clarifying what they were saying. Still working on my first coffee, not all here yet.
    PC/NA
    EHT zealot
    streamer: http://twitch.tv/stabbitydoom
  • Env_t
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  • reoskit
    reoskit
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    Env_t wrote: »

    Thank you for sharing.

    I wish they'd at least temporarily remove the restriction so we could grab the data from the past week - we're nearing the 10 day limit as it is. That data is going to be lost to us soon.
  • anitajoneb17_ESO
    anitajoneb17_ESO
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    reoskit wrote: »
    Thank you for sharing.
    I wish they'd at least temporarily remove the restriction so we could grab the data from the past week - we're nearing the 10 day limit as it is. That data is going to be lost to us soon.

    So it's not a "testing thing", but still a workaround - although not a hard as a complete disability.

    Okay. It shows they're taking us somewhat seriously and I'm happy and thankful for that.

    Does anyone know precisely what they mean by "old data" and "new data"... ? (or is it "new data request" vs. "old data request"... ? In which case I don't know what this means either, to be honest... )
    I'm curious by nature and also keen to interprete my current MM results correctly.

    Edited by anitajoneb17_ESO on June 19, 2019 4:59PM
  • StabbityDoom
    StabbityDoom
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    Would have been nice if they posted on their own forums where we’ve been begging for info than on esoui
    PC/NA
    EHT zealot
    streamer: http://twitch.tv/stabbitydoom
  • StabbityDoom
    StabbityDoom
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    reoskit wrote: »
    Thank you for sharing.
    I wish they'd at least temporarily remove the restriction so we could grab the data from the past week - we're nearing the 10 day limit as it is. That data is going to be lost to us soon.

    So it's not a "testing thing", but still a workaround - although not a hard as a complete disability.

    Okay. It shows they're taking us somewhat seriously and I'm happy and thankful for that.

    Does anyone know precisely what they mean by "old data" and "new data"... ? (or is it "new data request" vs. "old data request"... ? In which case I don't know what this means either, to be honest... )
    I'm curious by nature and also keen to interprete my current MM results correctly.
    The way I read it, mm will do maybe a request every five minutes or whatever your setting is. It seems like they queue. After thirty minutes, every thirty seconds it deals with 100 more in the old requests that were queued.


    PC/NA
    EHT zealot
    streamer: http://twitch.tv/stabbitydoom
  • anitajoneb17_ESO
    anitajoneb17_ESO
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    Would have been nice if they posted on their own forums where we’ve been begging for info than on esoui

    Let's be happy that they posted something at all.
    @ZOS_ChipHilseberg is dedicated to the addon community and therefore posts on ESOUI. If we jump at his throat for posting here instead of there or vice-versa, he might just as well not post at all anymore.

  • wavingblue
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    Would have been nice if they posted on their own forums where we’ve been begging for info than on esoui

    Agreed, shows a serious disconnect in communication between devs and forums. No mention on patch notes that this was done, no official word on the official forums by an official person this was done. Also shows our fears for this "fix" being "temporary" were well placed. This will get lumped in with the Cyrodil fixes and the group finder fix along with making EU an actual decent place to play.
  • StabbityDoom
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    @ZOS_ChipHilseberg dont get me wrong, we are extremely thankful for the update. I am personally thankful you have a stopgap workaround. But did nobody tell you we’ve been begging on the forums for any little drip of info? This would have eased some of our anxiety. It seems there a communication break between the forums and devs with important issues.

    PC/NA
    EHT zealot
    streamer: http://twitch.tv/stabbitydoom
  • anitajoneb17_ESO
    anitajoneb17_ESO
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    wavingblue wrote: »
    No mention on patch notes that this was done, no official word on the official forums by an official person this was done.

    Well, @ZOS_KaiSchober did inform us a bit about it (not in technical details, but still). Not in English, but still.
    Let's be fair and look at the half-full cup instead of of half-empty one, I'd say.

  • wavingblue
    wavingblue
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    Would have been nice if they posted on their own forums where we’ve been begging for info than on esoui

    Let's be happy that they posted something at all.
    @ZOS_ChipHilseberg is dedicated to the addon community and therefore posts on ESOUI. If we jump at his throat for posting here instead of there or vice-versa, he might just as well not post at all anymore.

    We aren't jumping his throat, we are jumping the lack of communication on many fronts on this issue. At this point I don't care WHO passes the information as long as its complete. Whether its done in patch notes, forum posts or whatever other method they devise.
  • wavingblue
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    Also still would love to know a time frame for a permanent fix is, I am really worried this "temporary" solution will become the new norm.
  • anitajoneb17_ESO
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    wavingblue wrote: »
    Also still would love to know a time frame for a permanent fix is, I am really worried this "temporary" solution will become the new norm.

    Agreed.
    But... again, let's be positive. A "controlled" access to guild history by addons is way better than no access at all.
    I think they've understood how much it matters to us, and I believe this "temporary workaround" will not stick as a permanent fix.

    EDIT : don't get me wrong. I share your concern. I just try to not discourage the guy who's MAYBE working overtime right now on a permanent fix and wishing he was home instead... :-(
    Edited by anitajoneb17_ESO on June 19, 2019 6:37PM
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