Can we have an update re: Guild History?

thermatico

Daily post in this thread until some sort of useful info is provided. Your lack of communication worries me. Why can you not post anything but "please keep comments on topic" posts? It is very frustrating seeing 13 Z stamps on the front page and all they are is moderating posts. How hard is it to answer some of our questions or provide some insight to the situation? A lot of game forums have employee's that answer questions and not just moderate.

See you tomorrow.

StabbityDoom

If anyone has filed tickets on this issue, can you please post the ticket numbers so we can reference them in our tickets.

StabbityDoom

Can we at least get an estimate of when we should expect an estimate? :P SOMETHING? Please?!

radiostar

There's a Reddit post discussing the new ToS and about both TTC and MM violating it. Z is probably reviewing that info.

daemonios

radiostar wrote: »

There's a Reddit post discussing the new ToS and about both TTC and MM violating it. Z is probably reviewing that info.

Ohhhh boy, what does this mean with regard to ESO logs, never mind TTC/MM?

You agree not to access, receive, play or use any Service to:
(...)
Take any action that permits You to collect personal data or aggregated and/or anonymized statistics of others;

Is ZOS violating their own ToS by including a function in their Services to collect aggregated and/or anonymized statistics of others? Not likely, as *they* didn't accept them. But are they putting anyone who uses that function, which they made available themselves, in violation of the ToS?

hiyde

radiostar wrote: »

There's a Reddit post discussing the new ToS and about both TTC and MM violating it. Z is probably reviewing that info.

The reddit post goes on to say that this language has been present since at least 2016. They've had the option to shut either of them down for 3 years.

Env_t

@ZOS_GinaBruno
you must learn from @ZOS_KaiSchober
he is the only one who providing usefull information in guild API issues

Translations - The patch today, a switch has been installed, which allows us to regulate the access on-the-fly. That's exactly what happened immediately after the patch.

wavingblue

They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

anitajoneb17_ESO

wavingblue wrote: »

They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

Or maybe they did it for testing purposes ?

StabbityDoom

wavingblue wrote: »

They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

But they TOLD US SOMETHING, which is exactly what I've been begging for. Thank you @ZOS_KaiSchober and Env-t (it may be minor, but it's something!)

But yeah. THis doesn't sound good.

wavingblue

anitajoneb17_ESO wrote: »

wavingblue wrote: »

They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

Or maybe they did it for testing purposes ?

God i hope not because if this is the "fix" we are still in square 1.

anitajoneb17_ESO

wavingblue wrote: »

anitajoneb17_ESO wrote: »

wavingblue wrote: »

They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

Or maybe they did it for testing purposes ?

God i hope not because if this is the "fix" we are still in square 1.

That's not what I meant.
What I mean is... the problems are due to the server load, right ? So if they have any potential fix, they cannot test it internally, they need to test it on the live servers, with addons functionalities turned ON. That's where a "switch" may come useful. Not as a fix, but as a tool for testing potential fixes.

therift

anitajoneb17_ESO wrote: »

wavingblue wrote: »

anitajoneb17_ESO wrote: »

wavingblue wrote: »

They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

Or maybe they did it for testing purposes ?

God i hope not because if this is the "fix" we are still in square 1.

That's not what I meant.
What I mean is... the problems are due to the server load, right ? So if they have any potential fix, they cannot test it internally, they need to test it on the live servers, with addons functionalities turned ON. That's where a "switch" may come useful. Not as a fix, but as a tool for testing potential fixes.

This exactly how I understood the patch note comment.

reoskit

anitajoneb17_ESO wrote: »

wavingblue wrote: »

anitajoneb17_ESO wrote: »

wavingblue wrote: »

They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

Or maybe they did it for testing purposes ?

God i hope not because if this is the "fix" we are still in square 1.

That's not what I meant.
What I mean is... the problems are due to the server load, right ? So if they have any potential fix, they cannot test it internally, they need to test it on the live servers, with addons functionalities turned ON. That's where a "switch" may come useful. Not as a fix, but as a tool for testing potential fixes.

Made sense to me.

I still think this is all very scapegoaty. We've been accessing this data for years. It wasn't until last Monday that things went spectacularly wrong. So I do hope they're looking, at least, at the combination of accessing this data AND whatever they changed in that patch.


Edit: inb4 mentions of longstanding issues on PCEU, PCNA PvP lagfest etc. I know all those things have been going on for a while. I feel you. I'm speaking very specifically about the issues that showed up on PCNA last week (10m chat lag, disappearing guilds/friends list, etc.).

wavingblue

reoskit wrote: »

anitajoneb17_ESO wrote: »

wavingblue wrote: »

anitajoneb17_ESO wrote: »

wavingblue wrote: »

They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

Or maybe they did it for testing purposes ?

God i hope not because if this is the "fix" we are still in square 1.

That's not what I meant.
What I mean is... the problems are due to the server load, right ? So if they have any potential fix, they cannot test it internally, they need to test it on the live servers, with addons functionalities turned ON. That's where a "switch" may come useful. Not as a fix, but as a tool for testing potential fixes.

Made sense to me.

I still think this is all very scapegoaty. We've been accessing this data for years. It wasn't until last Monday that things went spectacularly wrong. So I do hope they're looking, at least, at the combination of accessing this data AND whatever they changed in that patch.

Based on how much they have been limiting access for other parts of the game(if in doubt get the people out) I can only think this was next up on the list. It probably has been on the precipice for awhile and whatever they did the past couple of weeks pushed over the hill.

anitajoneb17_ESO wrote: »

wavingblue wrote: »

anitajoneb17_ESO wrote: »

wavingblue wrote: »

They may have it based on load to turn off and on again which frankly is not any better, we need all the data.

Or maybe they did it for testing purposes ?

God i hope not because if this is the "fix" we are still in square 1.

That's not what I meant.
What I mean is... the problems are due to the server load, right ? So if they have any potential fix, they cannot test it internally, they need to test it on the live servers, with addons functionalities turned ON. That's where a "switch" may come useful. Not as a fix, but as a tool for testing potential fixes.

IF that is what this is... would be nice if they actually say that. Because if they did we would know they are actively working on it, my worry is based on the obscene mess that is the EU it will be THE fix and left for a later date (see LFG issues over past couple of years).

StabbityDoom

I'm confused, right now I'm on and i got a flood of info when i first logged in, and then occasionally one or two old sales here and there. It isn't complete, mm missing doesn't work, and i'm not sure what's going on. Anyone know?

therift

StabbityDoom wrote: »

I'm confused, right now I'm on and i got a flood of info when i first logged in, and then occasionally one or two old sales here and there. It isn't complete, mm missing doesn't work, and i'm not sure what's going on. Anyone know?

My guess is that anitajoneb17 is correct and that you are receiving bursts of data whenever the magic switch is turned on.

StabbityDoom

therift wrote: »

StabbityDoom wrote: »

I'm confused, right now I'm on and i got a flood of info when i first logged in, and then occasionally one or two old sales here and there. It isn't complete, mm missing doesn't work, and i'm not sure what's going on. Anyone know?

My guess is that anitajoneb17 is correct and that you are receiving bursts of data whenever the magic switch is turned on.

That makes sense, thank you for clarifying what they were saying. Still working on my first coffee, not all here yet.

Env_t

more info from API developer!!



source
https://www.esoui.com/forums/showthread.php?p=38443#post38443

reoskit

Env_t wrote: »

more info from API developer!!



source
https://www.esoui.com/forums/showthread.php?p=38443#post38443

Thank you for sharing.

I wish they'd at least temporarily remove the restriction so we could grab the data from the past week - we're nearing the 10 day limit as it is. That data is going to be lost to us soon.

anitajoneb17_ESO

reoskit wrote: »

Thank you for sharing.
I wish they'd at least temporarily remove the restriction so we could grab the data from the past week - we're nearing the 10 day limit as it is. That data is going to be lost to us soon.

So it's not a "testing thing", but still a workaround - although not a hard as a complete disability.

Okay. It shows they're taking us somewhat seriously and I'm happy and thankful for that.

Does anyone know precisely what they mean by "old data" and "new data"... ? (or is it "new data request" vs. "old data request"... ? In which case I don't know what this means either, to be honest... )
I'm curious by nature and also keen to interprete my current MM results correctly.

StabbityDoom

Would have been nice if they posted on their own forums where we’ve been begging for info than on esoui

StabbityDoom

anitajoneb17_ESO wrote: »

reoskit wrote: »

Thank you for sharing.
I wish they'd at least temporarily remove the restriction so we could grab the data from the past week - we're nearing the 10 day limit as it is. That data is going to be lost to us soon.

So it's not a "testing thing", but still a workaround - although not a hard as a complete disability.

Okay. It shows they're taking us somewhat seriously and I'm happy and thankful for that.

Does anyone know precisely what they mean by "old data" and "new data"... ? (or is it "new data request" vs. "old data request"... ? In which case I don't know what this means either, to be honest... )
I'm curious by nature and also keen to interprete my current MM results correctly.

The way I read it, mm will do maybe a request every five minutes or whatever your setting is. It seems like they queue. After thirty minutes, every thirty seconds it deals with 100 more in the old requests that were queued.

anitajoneb17_ESO

StabbityDoom wrote: »

Would have been nice if they posted on their own forums where we’ve been begging for info than on esoui

Let's be happy that they posted something at all.
@ZOS_ChipHilseberg is dedicated to the addon community and therefore posts on ESOUI. If we jump at his throat for posting here instead of there or vice-versa, he might just as well not post at all anymore.

wavingblue

StabbityDoom wrote: »

Would have been nice if they posted on their own forums where we’ve been begging for info than on esoui

Agreed, shows a serious disconnect in communication between devs and forums. No mention on patch notes that this was done, no official word on the official forums by an official person this was done. Also shows our fears for this "fix" being "temporary" were well placed. This will get lumped in with the Cyrodil fixes and the group finder fix along with making EU an actual decent place to play.

StabbityDoom

@ZOS_ChipHilseberg dont get me wrong, we are extremely thankful for the update. I am personally thankful you have a stopgap workaround. But did nobody tell you we’ve been begging on the forums for any little drip of info? This would have eased some of our anxiety. It seems there a communication break between the forums and devs with important issues.

anitajoneb17_ESO

wavingblue wrote: »

No mention on patch notes that this was done, no official word on the official forums by an official person this was done.

Well, @ZOS_KaiSchober did inform us a bit about it (not in technical details, but still). Not in English, but still.
Let's be fair and look at the half-full cup instead of of half-empty one, I'd say.

wavingblue

anitajoneb17_ESO wrote: »

StabbityDoom wrote: »

Would have been nice if they posted on their own forums where we’ve been begging for info than on esoui

Let's be happy that they posted something at all.
@ZOS_ChipHilseberg is dedicated to the addon community and therefore posts on ESOUI. If we jump at his throat for posting here instead of there or vice-versa, he might just as well not post at all anymore.

We aren't jumping his throat, we are jumping the lack of communication on many fronts on this issue. At this point I don't care WHO passes the information as long as its complete. Whether its done in patch notes, forum posts or whatever other method they devise.

wavingblue

Also still would love to know a time frame for a permanent fix is, I am really worried this "temporary" solution will become the new norm.

anitajoneb17_ESO

wavingblue wrote: »

Also still would love to know a time frame for a permanent fix is, I am really worried this "temporary" solution will become the new norm.

Agreed.
But... again, let's be positive. A "controlled" access to guild history by addons is way better than no access at all.
I think they've understood how much it matters to us, and I believe this "temporary workaround" will not stick as a permanent fix.

EDIT : don't get me wrong. I share your concern. I just try to not discourage the guy who's MAYBE working overtime right now on a permanent fix and wishing he was home instead... :-(