Nope. Sorry to hear about that. Although I could probably use a bank wipe... I put too much junk in there.

I did not lose all my stuff, but I lost the two bank upgrades I had purchased. The first cost 1000g, the second 3000g. I also lost the extra 15+ items that would have been in those slots.

scarsreminder80 wrote: »

Is a bank attached to ALL characters? Even different factions?

Yes.

anthonyalley15_ESO wrote: »

i did they gave back my monkey pet but i lost everything else. not gonna lie kinda upset about it.

That is terribly unfortunate. I got all of my stuff back, from motifs to stale bread.

I lost everything in my bank and haven't had a response to my ticket from a couple of days ago

It's okay though, I know that they're swamped and it's not a big deal compared to some other, more serious issues they're trying to resolve.

I've given up on the other stuff but I hope I get my monkey back some day!..

No, I did not. I was one of the fortunate people who didn't lose anything when the launch came back up. (I would have lost a lot if that had happened). It would be a good idea to contact a GM and talk about obtaining the rest of your lost items. I wish you luck

Customer service has been mute on the subject. All they do is send you a canned email response. Worst part is they don't even state if a resolution will result in a player rollback. I'm not going to play and level if my toon is going to be rolled back to restore my bank. Mind you I lost 18,000 gold, 20 stacks of 100 crafting items, and 3 bank upgrades so waiting is my only real option.

Im getting scared guys

I lost 4 upgrades (40 slots) with crafting materials as well (bank dropped from 100 slots to 60 slots, everything above 60 slots is unnacessible or lost. I bought slots up to 80 again but items did not appeared so I blame a nightblade thief to stole them from me and i don't trust Tamriel bankers. It was really weird they dont take any fine for their banking service, so this is probably their way how to get paid for their expenses

At least I dont think I lost my bank space... Maybe two characters though, which is quite a few hours of investment even if they were all still relatively low level, not lost per say... Just cant log into em.

aesmodienb14_ESO wrote: »

Customer service has been mute on the subject. All they do is send you a canned email response. Worst part is they don't even state if a resolution will result in a player rollback. I'm not going to play and level if my toon is going to be rolled back to restore my bank. Mind you I lost 18,000 gold, 20 stacks of 100 crafting items, and 3 bank upgrades so waiting is my only real option.

At the bottom is a copy of the customer support response I got when I ran into this same problem--- you can see the timestamp to see how well it's gone so far.
-__-

I logged in the night before I got this response and had duplicate emails for my Rings of Mara and another pet. I happened to be at the bank and checked it right after. Sure enough-- my 90 slots had been reset to 60 and all of my items (including tons of mats-- though not as many as you) were poof gone.
I tried /reloadui, /stuck, and relogging. Nada.
Then, magically, most of my missing items reappeared on one of my alts the following morning.
His personal inventory was deleted to make room for all the bank crap reappearing on him, but whatever. I was still out 11,100 gold for the bank upgrades alone.

I took the same stand you did: work around it until it was resolved.
Well that was 5 days ago (almost exactly) and working with only 60 slots as an avid crafter just doesn't cut it.
I sent them another ticket telling them to just send me a check for the 11,100 gold because I've since started re-buying all that bank space.
At this point, I'd be happy with that.

But take heart! (I guess.)
They say that they have [somehow] "identified each and every adventurer who lost items, as well as each and every item that was lost." and that they will restore them all.

Will it happen?
I'm not holding my breath.
How you choose to regulate your breathing heretofore is up to you.

___________________________________________________________
Helping you is our passion!

We will assume your issue has been resolved if we do not hear from you within 120 days.

If your issue has not been resolved, you can respond directly to this email. We look forward to working with you again should you need us!
Subject
When I logged back in with one of my characters a minute ago, I had received two emails. I

Response By Email (Tiago) (04/03/2014 01:52 PM)
Greetings Adventurer!

Our soothsayers have determined that the minions of Molag Bal have unjustly relieved you of some of your hard-won possessions.
The mages in charge of our wards of protection are deeply sorry for this oversight. They wish to assure you that they have identified each and every adventurer who lost items, as well as each and every item that was lost.
This state of affairs will not stand! Our mages are busily summoning the missing items back from Molag Bal’s vaults in Coldharbor. As quickly as they can retrieve them, we will dispatch our trusted and honorable Gamemasters to return your goods to you.
Keep an eye on your in-game mailbox, as your items shall be returned to you as soon as they become available.

In what concerns the duplicate mails I will have to escalate this incident to our proper team for further investigation.

If you have any further issues please do not hesitate to contact us. We are here for you!

Thank you for your continued interest and support


Warm Regards,
Tiago
The Elder Scrolls Online Team
Question Reference # 140403-038625

Date Created: 04/03/2014 01:30 PM
Date Last Updated: 04/03/2014 01:52 PM
Status: Unresolved
__________________________________________________________

*Edited because they didn't like my usage (correct from both a literary and p.c. standpoint) of the word "Romeo Echo Tango Alpha Romeo Delta"

It's a common glitch.. just hope they can rollback the data and restore the players their items. (But I think they have to do this manual as it would cause too much conflict with the players who did not lose everything)

Ok here's mine
I had 90 slots , also reverted back to 60 slots , submitted lots of reports and even a phone back , nada . Cancelled my subscription and had a response with in half an hour .

Hi
The reason I cancelled my subscription is because at the moment I can't play . What happened was , my ingame bank account went from having ninety slots to only 60 slots . I have submitted bug reports tried to get an ingame game master . I need to know is it fixable or should I bite the bullet .

Thank you for contacting The Elder Scrolls Online Team.
We are sorry that your experiencing this issue
thank you for reporting it
We are going to look into it and reply to you as soon as possible
Please don't bite the bullet! we will try to come up with a solution as quick as we can.
Thank you for your continued interest and support!

So for me it's a wait and see , pointless to continue if it's going to be reverted .

I am suddenly without my membership at any guild - I belonged to four guilds and after the update I do not belong to any? I lost access to Guild stores etc!! Has this happened to anyone else?

Loss of guild connection was temporary due to being assigned to a temporary shard (server) which did not have the guild info. It happened to me too. I relogged and had my guild connections back.