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When are the EU servers moving to Europe?

Jade1986
Jade1986
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First off Id like to say this was a very good launch, it had its bugs, it had its issues, but overall, very smooth, but, and this is a big one, WHEN are the servers moving to Europe? It makes no sense to have the EU servers located in the US, no matter how great your servers are, there are going to be latency issues, and some are downright crippling. Series of hits not counting, heals not counting, but magicka getting drained anyway, abilities not counting but stamina getting drained anyway, being unable to attack anything, having to block 1-2 seconds before the enemy even attacks, rendering sword and shield combat very tedious and frustrating, these are all latency related issues that would not exist if the servers were in Europe, so any update on the issue would be appreciated.
  • Jade1986
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    Really? There is no information on this at all? :(:(
  • sahib
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    My guess - in a couple of months they will come up with an explanation as to why moving servers to Europe is a bad idea and it's not going to happen at all.
  • Jade1986
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    That would alienate a massive portion of their customer base and cause a lot of people to quit playing. No matter how great the servers are, with an ocean separating the servers from the players, there is going to be latency issues.
    Edited by Jade1986 on April 9, 2014 12:31PM
  • Jade1986
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    Pfft, nm did a little digging and found this.

    "After the initial launch phase is over, we will move the European megaserver to the European datacenter – but this will be a seamless migration for users, without additional downloads, logins or action required."

    http://elderscrollsonline.com/en-uk/news/post/2014/03/14/eso-road-ahead

    Here is hoping they stick to their word and I don't have to block 1 - 3 seconds ahead of attacks in order to actually have my blocks register in the future.
    Edited by Jade1986 on April 9, 2014 12:36PM
  • sahib
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    Sorry mate, I'm already feeling a bit alienated by their maintenance schedule. Let's face it, from what we've seen so far, EU is a second priority.

    (Just to be clear, I agree 100% with what you said. I just don't have much faith in Zenimax at this point)
    Edited by sahib on April 9, 2014 12:37PM
  • deuced
    deuced
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    laced wrote: »
    Series of hits not counting, heals not counting, but magicka getting drained anyway, abilities not counting but stamina getting drained anyway, being unable to attack anything.

    Agreed, I've encountered the very same problems serveral times.
  • Jade1986
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    I fought a boss for the Fighters Guild yesterday and it took me almost half an hour to defeat her because the strikes on the orbs that heal her would not count! So she consistently got healed to full health.....
    sahib wrote: »
    Sorry mate, I'm already feeling a bit alienated by their maintenance schedule. Let's face it, from what we've seen so far, EU is a second priority.

    (Just to be clear, I agree 100% with what you said. I just don't have faith in Zenimax at this point)

    If they do end up treating the EU population as a second class customer, they will lose MASSIVE profits, cuz most people from (obviously the EU), Russia, the middle east and even parts of Asia are using the EU servers, since there are no Asian servers (for some odd reason)

  • Seroczynski
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    I got no notable lag when playing from my location (The Netherlands) on the EU megaserver.
    “To alcohol! The cause of, and solution to, all of life's problems.” ― Homer J. Simpson
  • KerinKor
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    laced wrote: »
    Really? There is no information on this at all? :(:(
    There is no statement as to a date, clearly Zenimax want to ensure the hardware at least is stable and fit for purpose. That said, the comments they have made make it clear they're looking to do it as soon as they're comfortable doing so, they have no incentive to draw it out longer that needs be.

    As to the 'second class' comments by some in this thread and others: sometimes I'm embarrassed at being a European when you spout drivel like that.
  • GossiTheDog
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    The several-seconds-to-hit latency issues aren't megaserver location related - they're other issues, largely.

    The EU megaserver is currently hosted in Dallas, Texas. They're planning to move it at a later date. Note, this will require downtime to move and is a big job as they don't have EU datacenter built yet.
    Edited by GossiTheDog on April 9, 2014 12:54PM
  • Jade1986
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    I got no notable lag when playing from my location (The Netherlands) on the EU megaserver.
    Which class and skill set are you using ?
    The several-seconds-to-hit latency issues aren't megaserver location related - they're other issues, largely.

    The EU megaserver is currently hosted in Dallas, Texas. They're planning to move it at a later date. Note, this will require downtime to move and is a big job as they don't have EU datacenter built yet.

    It has to be, I have a 5ms latency in SWTOR and can play games like Planetside 2 with no latency issues. Same for BF 4 full ultra settings, AoC and LP 3 MP.

  • South_of_Heaven
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    My connection is perfect and I experience latency and small lag spikes since launch. I don't experience such things in other games. With this quick response demanding combat system the situation is quite... ***.
    It is either the transatlantic connection or their server bandwidth is near capacity.

    It is a fact that anything transatlantic comes with latency. I don't understand how they can say that location does not make a difference. If they believe it's negligible - it is NOT. It is terrible with this combat system!
  • Seroczynski
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    laced wrote: »
    I got no notable lag when playing from my location (The Netherlands) on the EU megaserver.
    Which class and skill set are you using ?
    I am playing Dragonknight with 1h/shield and 2h.

    “To alcohol! The cause of, and solution to, all of life's problems.” ― Homer J. Simpson
  • Jade1986
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    My connection is perfect and I experience latency and small lag spikes since launch. I don't experience such things in other games. With this quick response demanding combat system the situation is quite... ***.
    It is either the transatlantic connection or their server bandwidth is near capacity.

    It is a fact that anything transatlantic comes with latency. I don't understand how they can say that location does not make a difference. If they believe it's negligible - it is NOT. It is terrible with this combat system!
    Yeah I honestly think I am going to have to wait to use my Sword and Shield character till the servers are moved. Think I will go with a ranged Sorcerer till then, because atm....yeah......fighting bosses is way too much of a chore with a Sword and Shield character.

  • Jade1986
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    laced wrote: »
    I got no notable lag when playing from my location (The Netherlands) on the EU megaserver.
    Which class and skill set are you using ?
    I am playing Dragonknight with 1h/shield and 2h.
    Im sure you have simply not noticed it yet. Pay attention when blocking. Block RIGHT as the enemy is striking, you will notice a blood splatter coming off your character, meaning the block did not count. Either that or you are super lucky.

  • Seroczynski
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    laced wrote: »
    laced wrote: »
    I got no notable lag when playing from my location (The Netherlands) on the EU megaserver.
    Which class and skill set are you using ?
    I am playing Dragonknight with 1h/shield and 2h.
    Im sure you have simply not noticed it yet. Pay attention when blocking. Block RIGHT as the enemy is striking, you will notice a blood splatter coming off your character, meaning the block did not count. Either that or you are super lucky.
    I am scared that when I am going to look at it that way, I will find out to be lagging ^^ Will report back on the matter if I don't forget.

    “To alcohol! The cause of, and solution to, all of life's problems.” ― Homer J. Simpson
  • sahib
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    laced wrote: »
    Think I will go with a ranged Sorcerer till then, because atm....yeah......fighting bosses is way too much of a chore with a Sword and Shield character.
    Same here, just rerolled a Dunmer sorcerer yesterday and the improvement (and lack of frustration) is very noticeable :)
  • Sinoby
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    Yeah, server migration to EU can not happen fast enough... Esp annoying whe hits are not registering or sometimes there is such a delay before ability goes off that I click same ability again. So then it is casted twice.
  • Auric_ESO
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    The several-seconds-to-hit latency issues aren't megaserver location related - they're other issues, largely.

    The EU megaserver is currently hosted in Dallas, Texas. They're planning to move it at a later date. Note, this will require downtime to move and is a big job as they don't have EU datacenter built yet.

    Do you think that they are building a data center just for this? That would be....unusual. Normally you just rent space and bandwidth in a data center like they did in Dallas with level3 network. Can you tell me how you came to this conclusion?
    Edited by Auric_ESO on April 9, 2014 1:28PM
    "The purpose of training is to tighten up the slack, toughen the body, and polish the spirit." Morihei Ueshiba
  • GossiTheDog
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    laced, you're presuming that network latency is the cause of the issue. Players in North America report extreme lag here all the time. I sometimes get 15 second lag to sneak or hit people. There's clearly a bunch of issues going on.
  • prabab
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    laced, you're presuming that network latency is the cause of the issue. Players in North America report extreme lag here all the time. I sometimes get 15 second lag to sneak or hit people. There's clearly a bunch of issues going on.
    Ugh, that's bad.

    However the most infuriating is when my character simply locks up in the middle of a fight. I can move, I can jump, but can't cast any spells, attack or block. I have a feeling that it's caused by some kind of server-client mismatch.
  • sahib
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    laced, you're presuming that network latency is the cause of the issue.
    It's a contributing factor, at the very least. Take into account we have a permanent XXXms delay (in EU) on every network activity in addition to any issues the servers might have.
    Edited by sahib on April 9, 2014 1:41PM
  • GossiTheDog
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    sahib wrote: »
    laced, you're presuming that network latency is the cause of the issue.
    It's a contributing factor, at the very least. Take into account we have a permanent XXXms delay (in EU) on every network activity apart from any issues the servers might have.

    Sure. Don't get me wrong - they should move the megaserver. I just don't want people thinking it's the silver bullet to woes, as I suspect it's a fairly minimal hit for most people.

    I too get weapon locking, I clear it by blocking.
  • sahib
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    I too get weapon locking, I clear it by blocking.
    I sometimes leave my character like that, he's so entertaining to watch in all those ridiculous poses :)
  • Tuinslang
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    I do agree that the lag issues that are probably caused due to the server being in America are very annoying.
    I don't know what their idea was behind that, but I would love to know.

    Anyone knows?
    Currently playing Redguard Dragonknight | Skill line: Dragonic Power | Crafting skill: Blacksmithing
  • Auric_ESO
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    Tuinslang wrote: »
    I do agree that the lag issues that are probably caused due to the server being in America are very annoying.
    I don't know what their idea was behind that, but I would love to know.

    Anyone knows?

    It's temporary while they work the bugs out. It gives their techies instant access to the server while things are being worked out them they'll move it. Otherwise any hardware related testing or maintenance could take much much long. Though admittedly most of the issues are likely software related and remote patching isn't as hard as hardware configuration/changing.
    "The purpose of training is to tighten up the slack, toughen the body, and polish the spirit." Morihei Ueshiba
  • zamiel
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    sahib wrote: »
    It's a contributing factor, at the very least. Take into account we have a permanent XXXms delay (in EU) on every network activity in addition to any issues the servers might have.

    Lag due to distance is rarely a factor now - especially not in a game like ESO where timing and reaction time doesn't matter as much. I have about 80-120 ping to their servers, even a really quick reaction time from a human is 1,5-2x this amount. Heavy attacks which needs to be blocked usually take 1-2 secs at least leaving you ample time to react.

    Either their servers, bandwidith or netcode that is at fault here (or your computer if it cannot handle the graphics), not the inherent lag due to distance. These - of course - will not be fixed by moving a server to the EU.
    Edited by zamiel on April 9, 2014 2:00PM
  • supernickx
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    I'd like to know when as well really. Still pinging 140 ping to the servers.
  • Tarwyn
    Tarwyn
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    zamiel wrote: »
    Lag due to distance is rarely a factor now - especially not in a game like ESO where timing and reaction time doesn't matter as much. I have about 80-120 ping to their servers, even a really quick reaction time from a human is 1,5-2x this amount. Heavy attacks which needs to be blocked usually take 1-2 secs at least leaving you ample time to react.

    If you look at plain ping numbers, you're ignoring roundtrip: it takes 120ms for the server to inform your client that something is about to happen, and it takes 120ms for your response to arrive back at the server.

    If human reaction time is, as you say, around 210ms, that means the server has to wait for 120 + 210 + 120 = 450ms to get your response, by which time it may have already decided that you reacted too late.

    Hence, the shorter the ping, the longer the player has to react to what is happening on the screen, before the server "decides" that no reaction took place.

    Independent of netcode, roundtrip times do matter in action oriented combat.
  • Jmundi
    Jmundi
    Even if it takes you 5 seconds to react it still doesn't matter when that reaction takes 240ms to register on your screen (needs to do a roundtrip from you to the server and back to you) and 240ms is 240ms, it is not 40-50ms! Also 120ms ping in this game i've seen like 2-3 times only, i'm mostly having 170 ping and above.

    Last night i logged on, played for an hour or more precisely tried to play for an hour and logged off. Like others here said, it doesn't matter how good their technology is, physics is physics. Unless they learn how to create mini wormholes for the signal to travel instantly from/to.

    We want our EU servers. I just hope this doesn't turn out like Neverwinter with regards to the servers.
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