green_villain wrote: »so far 4 accounts of me and my friends lost items due to this
we submitted 4 tickets
1) a guy told me how mail system works and how attachments can be lost after 30 days, i told him i know but items was lost and mail was new. He asking me a list of items, i answered. Then another person from CS replied how mail system works
2) ticket closed as duplicate(even its only one ticket from that account)
3) received a looong FAQ how to fix connections issues, not related to question at all
4) a guy told me how to fix error, i told him i lost items, he told he will redirect my ticket to another team, considering i already submitted a ticket in right category - In-game issues - items - item lost
green_villain wrote: »