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Major Lag spikes

  • vwtm
    vwtm
    Soul Shriven
    Same issue here on EU server. The lag spikes are so unbearable that I was AFK for 2 days - now I see nothing is changed. Will wait another two days and if nothing is done by the developer - refund - a lot of good games out there :)
  • Torchwood
    Torchwood
    Soul Shriven
    I'm getting major lag spikes occasionally in Cyrodiil. It's not that often, but when it does occur my game crashed and I can't relog in. I've had the character load screen up for 10 minutes at one point. I got frustrated and called it a night, then today i'm back on but I got the major lag again and now I can't log in to my character, same as last night.

    My connection is stable, so no idea what's going on.
  • blakroz13
    blakroz13
    Soul Shriven
    Just adding that I am also experiencing this issue (I'm Australian), initially I thought it may be my video card (it was a little dated) so went out and purchased a new one and it hasn't resolved the issue (slight improvement has been noted though).

    Some days are ok and it will only 'lock up' every 5 - 10 mins, other days it is almost intolerable. I have had a few deaths as a result. Really hope they get this fixed asap...
  • KinaMonster
    KinaMonster
    Soul Shriven
    http://forums.elderscrollsonline.com/discussion/comment/551741/#Comment_551741

    Using the fix in this thread worked for me. Yay! Hope it works for you all too. :)
    (I'm now able to play on ultra high mode with no issues at all.)
    Edited by KinaMonster on April 6, 2014 2:19AM
  • omgomgwtf
    omgomgwtf
    http://forums.elderscrollsonline.com/discussion/comment/551741/#Comment_551741

    Using the fix in this thread worked for me. Yay! Hope it works for you all too. :)
    (I'm now able to play on ultra high mode with no issues at all.)

    We're not talking about performance issues but about lag spikes and latency problems.

  • Vil
    Vil
    ✭✭✭
    I thought it was just my internet!
    I'm having this problem as well on the EU server
  • Tuonelan
    Tuonelan
    ✭✭
    well a tracert shows that the server appear to be in the US:

    10 257 ms 256 ms 257 ms vl-3608-ve-232.csw2.London1.Level3.net [4.69.166
    .30]
    11 259 ms 258 ms 258 ms ae-56-221.ebr2.London1.Level3.net [4.69.153.129]

    12 255 ms 255 ms 255 ms ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66]

    13 255 ms 255 ms 256 ms ae-81-81.csw3.NewYork1.Level3.net [4.69.134.74]

    14 256 ms 257 ms 257 ms ae-82-82.ebr2.NewYork1.Level3.net [4.69.148.41]

    15 256 ms 255 ms 256 ms ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121]
    16 256 ms 255 ms 255 ms ae-82-82.csw3.Dallas1.Level3.net [4.69.151.153]

    17 * * * Request timed out.
    18 ZENIMAX-MED.ear1.Dallas1.Level3.net [4.31.132.194] reports: Destination ne
    t unreachable
    .

    Trace complete.

    Whenever I start playing I see the ping from 198.20.200.207 go absolutely crazy. Can anyone in the EU confirm this as well?
  • mitch_1991_05rwb17_ESO
    :( this is my traceroute. while playing on the NA server.


    Tracing route to elderscrollsonline.com [23.21.203.244]
    over a maximum of 30 hops:

    2 31 ms 30 ms 30 ms lac.m2core.net.au [202.154.95.70]
    3 31 ms 30 ms 30 ms 201.76.154.202.sta.commander.net.au [202.154.76.
    201]
    4 30 ms 30 ms 31 ms 197.76.154.202.sta.commander.net.au [202.154.76.
    197]
    5 35 ms 30 ms 30 ms 197.160-26-211.corp.syd.iprimus.net.au [211.26.1
    60.197]
    6 168 ms 168 ms 169 ms xe-0-3-0.bsr01.sjc.iprimus.net.au [203.134.2.138
    ]
    7 174 ms 172 ms 172 ms xe-5-3-0.sjc12.ip4.tinet.net [173.241.128.13]
    8 245 ms 244 ms 246 ms xe-1-2-2.was14.ip4.tinet.net [89.149.184.34]
    9 276 ms 274 ms 276 ms vadata-gw.ip4.tinet.net [77.67.68.154]
    10 419 ms 418 ms 422 ms 72.21.220.57
    11 269 ms 269 ms 269 ms 72.21.222.141
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 424 ms 413 ms 414 ms 216.182.224.57
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    Edited by mitch_1991_05rwb17_ESO on April 7, 2014 4:01AM
  • enubis99
    enubis99
    Yep really bad lag spikes, particularly today to be the worse of it all. NA side that is.
    Edited by enubis99 on April 7, 2014 12:06PM
  • Tuonelan
    Tuonelan
    ✭✭
    enubis99 wrote: »
    Yep really bad lag spikes, particularly today to be the worse of it all.

    Out of interest: How do lag spikes manifest themselves with you? Cant use abilities, cant draw weapons etc?

  • patrickmaurab14_ESO
    massive lag spikes had no issue until today, cant interact with anything
  • Neo
    Neo
    ✭✭
    Yup experiencing it right now, which dev split coffee on the server
  • holygraell
    Really bad lag spikes and now can't log back into game. Located in NA, NOT my ISP, all other games (MMO's) running fine with no lag, testing shows connection speed is optimal unless I run this game. To the poster above, my lag is manifesting as I just stand there, sound fx of game continue, but I can not loot anything, from mobs to crates, I can not fish, I can not draw weapon. I just stand there and lag out until dead or until server finally decides to pick up the pace a bit. Very frustrating. :( To be fair, though, today is the first day I've experienced this lag happening. But it is severe, striking me every two minutes or so, for about ten seconds before I finally had to try disconnecting after a five minute long lag out.
  • DoX
    DoX
    I give u one better. enter dungeon take damage die no mobs nothing. relogg i see im standing in what i can only assume is a pile of mobs my health dont go down i just insta die. *** this im out. until they fix this i will not pay a *** cent.

  • DoX
    DoX
    funny thing is never had this problem in beta or 5 days headstart it all started when they patched and brought servers down for release.
  • bellbaum
    bellbaum
    Hi all.

    I ran ESO on an ASUS ROG G74S and have an 100Mbit Internet cable connection.

    About 4 days ago it started to get massively wrong with the gameplay. Terrain, NPC and PC load times up to 1-2 minutes. The more I ran from my place I appeared in the game the worse it gets.

    My latency is on about 100ms to the TESO Server according to the Performance Monitor of Windows. My upload/download is just fine according to 3 different speedtest/pingtest.

    I tested in the Mornings, in the afternoons and in the evenings. It is all the same. The game is currently for me not playable and although I love the game, it becomes more and more frustrating.

    Can aynone from the Community Manager add her/his commment to this?

    Cheers

    Baum
  • dzugarueb17_ESO
    dzugarueb17_ESO
    ✭✭✭✭
    I've created my own topic on this, but anyway...

    Never had any NPC dialogue lag or loot lag, only combat "lag"

    1) Sound delays/cuts
    2) Skill effect delays/cuts
    3) This
    I have lag during combat mostly, I can kill an enemy and they'll stand there for 3-6 seconds doing nothing, before finally falling over dead.
  • Oberon
    Oberon
    ✭✭✭✭
    Extremely bad lag today (and today only for me). 5 to 30+ second ability response makes the game unplayable.
    • It only started for me today, Monday April 7th.
    • Tracert to elderscrollsonline.com reveals numerous dropped connections in the route.
    • Ran ipconfig/flushdns followed by a power cycle on my router to clear its cache.
    • Ran Tracert again--same results, many dropped connections.
    • This is not a driver issue.
    • This is not an issue that is originating on my end.
    • I am able to connect to several other MMO's without any issues.
    • Tracert scans to many other high traffic game sites results in no issues.
    • This is without any question whatsoever a ZOS server connection issue and is originating on ZOS's end.
    Edited by Oberon on April 7, 2014 2:03PM
  • mitch_1991_05rwb17_ESO
    yeah its defiantly there server man, they gotta do something and fix this. i can play tera, Lol, wow and countless of other online games on american servers and it runs like a dream
  • Aetoile
    Aetoile
    I commented earlier in this thread but since Zenimax has still not fixed the issue or even acknowledged it, here are some more details for when they finally get around to addressing this issue...

    - I experience lag in either a freezing delay or everything is slowed down and laggy and can move through it but barely and very slowly
    - after a minute or a few (never more than 5 minutes) it fixes itself, but then happens again - if the area is crowded, this happens more frequently and in shorter intervals inbetween

    Things I have tried and checked to make sure it is not on my end and that it is the server:
    1) Lowered the graphics - I have a gaming computer that can handle the highest settings (inbetween the lag spikes) perfectly. When I lowered all the video settings in the game, it did not change the lag spikes or their frequency at all
    2) Happens regardless of add-ons installed or activated
    3) My graphics drivers are ALL up to date
    4) Whenever I play I make sure all other programs are off and even use task-manager to turn off specific background processes - doing this has made zero difference
    5) I uninstalled the original client I installed for beta completely and did a fresh install. NO CHANGE
    6) Checked my internet connection speeds, they are as fast as they possibly can go (AND I am using an ethernet cable as well, not just wi-fi) here (I am located in Columbus, OH - so it isn't a middle of nowhere lousy connection or in another country from the megaserver)
    7) I always play after a fresh restart of my computer and without having run any other program or application beforehand just in case it is a computer memory and resource problem. Again, doesn't make any difference though
    8.) I have tried repairing the game using the provided tool and have run hardware tests (again using the provided tool) and they all came back finding no issues

    This was an issue for me in beta and I reported it many times over several months (I was consistently in the weekend beta tests since Sept 2013) and at one point it seemed to be fixed, but then came back.

    At this point I KNOW there is absolutely nothing more I can do on my end to make this game play better. The lag spikes get worse depending on how populated an area is and how many actions I take.

    I HAVE DIED MANY MANY TIMES to the point I avoid combat and have not been able to really quest since I constantly die in easy battles because of the lag spikes where I can't do anything. I enter battle, lag spike, I'm dead. The lag spikes hit randomly, even just walking too.

    I love this game and want to play it so badly that I have set-up the subscription. If it does not get fixed within the next few weeks however I will be canceling until it is fixed because I can't play the game because of this issue! For claiming there will be a lag-free launch and that the megaservers can handle the load and after all the stress-tests you guys did, this should not still be an issue. If it is, FIX IT or use more megasevers since this is ridiculous!
    Edited by Aetoile on April 7, 2014 6:18PM
  • abaddon76
    abaddon76
    Soul Shriven
    I have major lag also, but im not sure if its the same issue. I don't get disconnected or error messages but I cant stand in any town for a couple minutes without freezing every few seconds. My computer has more than minimum requirements, my game settings are 1024x768 (which is annoying that I have to lower it that much), ive turned off shadowing, water reflection, ambient occlusion, bloom, depth of field, distortion, sunlight rays and grass. My internet speed is 18Mb (16.32Mb actual) my ping before enter the game is 23. I sent an issue report and the sent back an automated response to make sure other programs where off, that the game had a firewall exemption, bla bla bla, basic stuff, all of that was set correctly, so I replied that the message didn't help at all and I asked for help...no more replies. Until they sent a customer satisfaction survey...Fail.
    There is no reason that I should have to turn all my settings so far down just to get an extra 10 minutes of game play before I can't run anymore.

    The biggest issue is that they cant admit that they have lag issues.

    Bethesda has promised Elder Scrolls Online players a "lag-free launch experience" no matter where they live, with overflow servers being scaled up to avoid launch day problems.

    In an update on the game's website, Bethesda explained that the game's beta testing had allowed it to tweak its online architecture to let "millions of players from Europe (and beyond)... play on our North American server and experience ESO as it was designed—without latency or lag problems.

    It continued: "We will make sure that no matter where you live, every player in North America, Europe, Oceania and many places beyond, will have a polished, lag-free launch experience. Based on the existing number of our beta signups and because we anticipate that the ESO community will continue to grow after launch, we plan to add capacity to keep up with demand in both our North American and European datacenters.

    The game seems to overfill my computer memory, even after I log out of the game, the rest of my computer is very slow. I play Guild Wars 2 and have no issues.
  • abaddon76
    abaddon76
    Soul Shriven
    I also had done everything that Aetoile has just stated.
  • rickydevrampersadrwb17_ESO
    Yeah i have been having the same problem..
    I cannot even log in sometimes! and other games are running normally.
    Even if i do log into the game and load my character i get automatically d/c

    Zenimax has no respect for their customers/players
  • charlesbr
    charlesbr
    Hey guys this can be the addons, try to disable them and see if spikes happen again, i got this on a not updated version of esohead
  • mitch_1991_05rwb17_ESO
    well i port forwarded eso but i cant log in and check if its fixed the lagg.

    has anyone port forward and seen if its helped? let me know so i can set up a sub.
    i was gonna wait a few weeks for them to fix up the server ***
  • chizarira39rwb17_ESO
    I will just put my 2 cents worth in as well, I am having a similar problem but it is only after 3pm my local time that this happens. My character is unable to interact with anything in game after that time. I reboot my computer, my router everything and nothing works. I currently have an open ticket in with Zenimax and have also been getting my ISP to triple check everything at their end. I am located in Australia and playing on the EU server. I did not have any issues like this in any of the Betas or during the early access
  • Partyanimal
    Partyanimal
    Soul Shriven
    Same here, living in Thailand, it's getting worse day by day. Today I can't play at all.
  • saki
    saki
    ✭✭✭
    I've created my own topic on this, but anyway...

    Never had any NPC dialogue lag or loot lag, only combat "lag"

    1) Sound delays/cuts
    2) Skill effect delays/cuts
    3) This
    I have lag during combat mostly, I can kill an enemy and they'll stand there for 3-6 seconds doing nothing, before finally falling over dead.

    I got exact this things that happens to me but skill delay while in combat is very frustrating that often leads to my char is being wasted.

    EU server btw

    Its because of their greediness to not make EU server on EU soil. Bioware and Blizzard have their EU servers located guess where, in EU. ANET for gw2 also have their EU servers located in Germany.

    Only here we have this phenomen that EU server is located on US soil.
    Edited by saki on April 8, 2014 12:28PM
  • digibluez
    digibluez
    ✭✭
    Having the same issue here in the UK, it was present in the beta and now in live where everything can be fine then i get a 1-4 second freeze, this is sometimes enough for a mob to kill me.

    And i thought this happens only to me, checked every tool to see if my cpu or gpu is overheating, but nothing, i guess it is really the game, this started to happen since the last weeks patches was fine before. Unplayable, the freezes are often and totally out of the blue. getting killed by mobs because my screen is frozen 5 sec at least.

  • smellyterror
    smellyterror
    Soul Shriven
    Same problem here. I'm in Australia, using US servers, and the lag is insane. I'll go a few minutes without it, then suddenly it will take 5-10 seconds to open a crate. Fights sometimes work great, but other times I hit my keys while the enemy mob seems to just stand there, and then suddenly the whole fight is over.

    This is my first time playing the game. It is unplayable.
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