Maintenance for the week of January 30:
• PC/Mac: No maintenance – January 30
• Xbox: NA and EU megaservers for maintenance – February 1, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – February 1, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Purchased wrong upgrade :'(
Hello! I'm returning to ESO for PC after a long break and I'm excited to play again. However, I unfortunately made the wrong purchase for my account. I wanted to buy the ESO Collection for $39.99 that has both the Morrowind and Summerset expansions but instead I purchased just the Summerset expansion for $30. I was wondering if I could have a refund for the $30 I spent on Summerset so I can buy the $39.99 ESO Collection? I've submitted ticket number 181122-001056 but I'm not sure if that's the correct way to go about this? Thanks so much for any assistance!