Maintenance for the week of February 6:
• PC/Mac: No maintenance – February 6
• EU megaservers for maintenance – February 7, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• NA megaservers for patch maintenance – February 8, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – February 8, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)
Purchased wrong upgrade :'(
Hello! I'm returning to ESO for PC after a long break and I'm excited to play again. However, I unfortunately made the wrong purchase for my account. I wanted to buy the ESO Collection for $39.99 that has both the Morrowind and Summerset expansions but instead I purchased just the Summerset expansion for $30. I was wondering if I could have a refund for the $30 I spent on Summerset so I can buy the $39.99 ESO Collection? I've submitted ticket number 181122-001056 but I'm not sure if that's the correct way to go about this? Thanks so much for any assistance!