Xbox EU
Yesterday crashed 3-4 times in about an hour. Mainly in Vivec city and all over Summerset

It appears that whatever was changed this morning has caused further issues. The freezing problems are worse and occur more frequently in addition to the inability to load Auridon or Stonefalls plus lag has made more of a comeback.

All this hype about big data and how important data analysis is for game devs. And yet here you are... asking casual players if a frequency of something has changed or not. I hope this is just for letting us feel that you want to be closer to your players... and that you actually are crunching the big data to find any anomalies or whatever is causing the issue.

On the PS4 yesterday I experienced three loading screens inside the AA, in between the entrance door (starting the trial timer) and the flame atronachs. Multiple load screens while moving through Tamriel doing quests. As well as freezes of more than ten seconds.

But right after the maintenance, at least all characters are now able to load.

Since 6/28, I would say freezes are less common than before, but still much more than before Summerset. I don't experience freezes in non-Cyrodiil, but there is occasionally severe stuttering in PVE zones.

I used to play f2p games by unknown companies and since I have been playing ESO I have noticed when I submit a ticket of any kind they seem to send me a copy paste of something. No real response back, customer service hasn't been anything worth rating on this game. Other mmos that I have played have excellent support and response and or updates, compensation to players for issues. I love ESO but trying to get a real human response feels void.

On a side note, I just bought an eso plus and my ps plus just ran out. I only buy ps plus to be able to play this game so it feels like for consoles at least we have to pay for 2 subs per month just to play this game. At this time I have played through steam with better fps on a low end laptop and feel like paying for a ps plus with an eso plus, I could have just re bought the game for pc since I wont play on steam anymore and do not wish to have my eso account even have the word steam on it or linked.

Uriel_Nocturne wrote: »

Making this post on July 1st @9pm US CST.
Xbox One NA server

Game has been freezing with hard crashes that corrupt the game clients ability to find the servers when trying to log in after a crash. The game will hit a loading screen, or will freeze mid action, and the game will not recover from that.

I still have to completely close out of the game client, the "quit" the game from the Xbox dashboard, then let it sit untouched for 10-30 seconds before I can fire up the client again to try to get back in.

This has been happening since the game update that arrived about 3 weeks before Summerset released, and even after you disabled that certain feature, the game crashes and freezing have not decreased in any measurable manner.

I also dont ever PvP, so everything listed above is happening in the open world, delves, public dungeons, group dungeons, and towns and other public gathering places.

I use a 2Tb external drive, so that ESO is the only game actually on my Xbox HDD. I have the 1Gb Google fiber wired in with an ethernet cable, so my internet/connection isnt the issue.

The issues still happen at all times of the day/night, so it's not just limited to "peak" times.

While I know all of this is well known to you, the staff at Zeni, and the game populace; as per your request, this is my experience with it, and it has remained unchanged since he hat fix on June 28.

And an update @ZOS_GinaBruno @ZOS_RichLambert

I posted the quoted message last night as I was trying to log into ESO.

I tried (because I'm a really patient kinda guy) to log in no less than eight (8) times to no avail.

I'm used to the game letting me in, letting me play for 5-15 minutes, then suffering the aforementioned severe lag spikes/loading screens that end in the game crashing to the title screen. I'm used to "Press A to Play", only to have the game take so long to load up (due to this ongoing issue), that it kicks me back out to the title screen with an error message telling me either:

1) "Game could not contact the servers. Please make sure that you have a valid internet connection." (I do have valid internet. As we know, my internet isn't the issue, but this is the message I get.)

2) "Error: User logged out due to inactivity." Which is laughable as I didn't even get to log in in the first place.

But as of last night, ESO wouldn't even let me log in at all.

I would press A to play, I'd get to the character select screen, then once I selected my desired character, the game would not ever move past the "Requesting Character Load" screen. It would, quite literally at one point, just sit there "requesting character load" for 5, 10, and the final straw was a 15 minute stretch without ever loading in my character (which was the 15 minute period where I wrote the above quoted post). Eventually, the game crashes to either the title screen or the Xbox dashboard, it's really quite random when choosing which crash to give me, but it's always one of those two options.

And this happened eight-plus (8+) times last night. Or at least, it happened those times that the game client would even -MAKE IT- to the Character Select Screen.

The end result: I got zero time in ESO last night. I couldn't even play for the normal 5-15 minutes before the game usually lags/freezes/fatal-load-screen, and kicks me out to the title screen. The game client wouldn't let me into the game for even the shortest amount of time at all.

So as an update, the issues seem to be getting worse. Before the temporary fix, I could at least log in to check on my Guilds, retrieve hireling mail, and wander for a minute or two.

But now, as of last night, the ESO game client simply will not let me log into the game at all. The furthest the game gets is "Requesting Character Load", and it never goes any farther than that.

ZOS_GinaBruno wrote: »

Update: The feature has been disabled. Again, please let us know if you feel the frequency of crashing/freezing has lessened or appears to be the same. Take your time and get a good feel for it first before posting.

A full weekend of feedback and 7 pages of posts @ZOS_GinaBruno, can you follow up with us and tell us if the feedback has helped you guys in any way? You never replied to tell us what kind of detailed information would help.

Are we closer to a permanent resolution? What's the plan for midyear mayhem? Have you guys changed your mind about waiting another 2 weeks on a fix?

@ZOS_AlexTardif any details that you guys are lacking from us console players to further help with the fixes?

Spawned in vivec on Xbox na.. Freeze 30sec after because Ad was knocking on the front door.. 10min later I'm on my 3 restart.. Take down the game and fix it! don't care if it takes a week.. just do it, like *** say..

Pleeease address the crashes were all missing AP “ticks”, thank you

Nice capture. That is both impressive looking and saddening at the same time.

XGCAlbatr0ss wrote: »

xboxdvr.com/gamer/xi-albatr0ss-ix/video/54702064

Xbox NA server, July 1st 2018. Massive 40-50 player freeze at alessia bridge.

3 total freezes today in small to medium size battles vivec xb1na.

I will laugh if the root cause is that stupud commercial thing that kept popping up since summerset.