Can you be "aware" of the REAL issue here that "some" Steam players have??

  • Mahabahabtha
    Mahabahabtha
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    Yueh72 wrote: »
    The solution is simple. Cancel your ESO+ and stop every transactions. I did it. If everybody do it, they will have no choice to do something.

    done allready last week...Saturday evening, childrens in Bed, wife out with friends....and you can´t log in...

    giphy.gif


    gd8ria76.jpg
    Edited by Mahabahabtha on June 17, 2018 8:35PM
    "In fact, I’ve met more PVEers that are worse at PvE than PvPers."
  • Yueh72
    Yueh72
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    Nice gif :)
  • whisperity
    whisperity
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    whisperity wrote: »
    whisperity wrote: »
    angeleda wrote: »
    dronarg wrote: »
    Yes it is easy. We all have an ESO account with a login and password. Simply allow the direct connexion.

    And then get sued for breach of contract. BRILLIANT!!!

    it is called "direct connection" just like LOADS of players before One Tamriel can do it too even if they have it on steam....

    I am pretty sure if ZOS can cough up a good lawyer they can bail out of the contract. If they can prove Steam is the culprit here, it's basically breaching of a contract from their end...

    That would heavily depend on the contract's language. Also the part where it would probably result in Steam pulling all Zenimax titles from the platform... Yeah, that'd be really worth it.

    1. ESO gets pulled from the Steam store.
    2. All the players who buy the game will be actually able to play, and give their money to ZOS.
    3. ZOS ends up having more money because Valve doesn't take their cut from the purchases.

    This is a good outcome from every aspect.

    1. More likely, citing the breach of contract as an act of bad faith, Steam pulls all Zenimax titles get pulled from Steam. So that's not just ESO, but every Elder Scrolls title, Fallout in all incarnations, Prey, the Doom reboot. Meaning if you purchased Fallout 4 for PC, sorry, that game doesn't exist anymore.
    2. All the players who bought the game through Steam get to sit in Customer Service for three weeks while CS tries to figure out if you actually bought the game on Steam or are trying to scam them into getting a free game. Except, because every Steam Account evaporated at once, CS chokes and dies, meaning you never get back in.
    3. ZOS ends up with far less money to work from, as the entire PC division of Zenimax/Bethesda hemorrhages cash due to losing access to the largest digital distribution platform in the industry.

    Or, as I said, "BRILLIANT!"

    1. ZOS is, by all means, an independent company. I'm not seeing why this would result in every Zenimax, the big Zenimax' games be pulled from the Steam store.
    2. In this case, it would result in many people who can actually play the game and give ZOS money getting the game. After all this trouble, perhaps it would still be beneficial for the company. How much is lost... a purchase worth 20€ (minus what Valve takes!), for a person who will most likely end up spending hundreds in the crown store?
    Edited by whisperity on June 17, 2018 8:36PM
  • SydneyGrey
    SydneyGrey
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    Ankael07 wrote: »
    Why dont you guys just play the game from eso64.exe in the steam folder? I have all my purchases available and there is no need to log into Steam
    Yah, that doesn't work for everybody. I've tried it. It only works if you bought the game before Dec. 2016 or somesuch. Anything after that date, and it won't let you.
  • Nyladreas
    Nyladreas
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    Nyladreas wrote: »
    angeleda wrote: »
    Nyladreas wrote: »
    Probably can't unlink Steam accounts, as that was baked into the contract that got ESO on Steam in the first place.

    You can, I have done it, been playing steam-less every since. For over a year now.

    Maybe share how you did it so that the folks who are frustrated can do the same?

    It cannot be done unless you bought the game 2 years ago

    Did you all who cannot open a ticket? You BOUGHT the game. You OWN it, they should be able to help. Or if not, create a new account and link it.

    um, no.... you bought a licence to use it. you don't own it.

    So you Own the license to play the game, how is this *** different from purchasing a product? [removed profanity and baiting comment]
    Edited by ZOS_JesC on June 17, 2018 8:49PM
  • Mahabahabtha
    Mahabahabtha
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    And to Top it all... :

    I have bought every DLC from crowns i purchased direct from here,

    I bought every chapter, guess it, from here,

    i am Eso+ from the moment i bought the game, and bought eso+ from ....you are right....from here

    so:

    all money expenses regarding to this game, except the initial 9,95€ (or so, i don´t want to scroll through my "bought" library) for the Base Game, goes directly to this company,

    who now refuses to post a statement about the ongoing situation....
    Edited by Mahabahabtha on June 17, 2018 8:48PM
    "In fact, I’ve met more PVEers that are worse at PvE than PvPers."
  • Heka Cain
    Heka Cain
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    LOL!
  • starkerealm
    starkerealm
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    whisperity wrote: »
    whisperity wrote: »
    whisperity wrote: »
    angeleda wrote: »
    dronarg wrote: »
    Yes it is easy. We all have an ESO account with a login and password. Simply allow the direct connexion.

    And then get sued for breach of contract. BRILLIANT!!!

    it is called "direct connection" just like LOADS of players before One Tamriel can do it too even if they have it on steam....

    I am pretty sure if ZOS can cough up a good lawyer they can bail out of the contract. If they can prove Steam is the culprit here, it's basically breaching of a contract from their end...

    That would heavily depend on the contract's language. Also the part where it would probably result in Steam pulling all Zenimax titles from the platform... Yeah, that'd be really worth it.

    1. ESO gets pulled from the Steam store.
    2. All the players who buy the game will be actually able to play, and give their money to ZOS.
    3. ZOS ends up having more money because Valve doesn't take their cut from the purchases.

    This is a good outcome from every aspect.

    1. More likely, citing the breach of contract as an act of bad faith, Steam pulls all Zenimax titles get pulled from Steam. So that's not just ESO, but every Elder Scrolls title, Fallout in all incarnations, Prey, the Doom reboot. Meaning if you purchased Fallout 4 for PC, sorry, that game doesn't exist anymore.
    2. All the players who bought the game through Steam get to sit in Customer Service for three weeks while CS tries to figure out if you actually bought the game on Steam or are trying to scam them into getting a free game. Except, because every Steam Account evaporated at once, CS chokes and dies, meaning you never get back in.
    3. ZOS ends up with far less money to work from, as the entire PC division of Zenimax/Bethesda hemorrhages cash due to losing access to the largest digital distribution platform in the industry.

    Or, as I said, "BRILLIANT!"

    1. ZOS is, by all means, an independent company. I'm not seeing why this would result in every Zenimax, the big Zenimax' games be pulled from the Steam store.
    2. In this case, it would result in many people who can actually play the game and give ZOS money getting the game. After all this trouble, perhaps it would still be beneficial for the company. How much is lost... a purchase worth 20€ (minus what Valve takes!), for a person who will most likely end up spending hundreds in the crown store?

    ZOS is not an independent company. They are a subsidiary of Zenimax Media. You know, the company that owns Bethesda Softworks (the publisher), Bethesda Game Studios (the developers), and the other Bethesda studios scattered around the world. And, in this case, yeah, it could result in Valve terminating business relations with Bethesda Softworks.
  • Hippie4927
    Hippie4927
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    chexor wrote: »
    It's been more then 2 hours, and no one from dev's had decency to respond..

    They HAVE responded! It's up top.......they're aware; they're investigating; they will let you know when there's an update. What more do you need them to say?
    PC/NA/EP ✌️
  • Malcadicta
    Malcadicta
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    I can get that messing with steam accounts could be legally problematic, so I don't actually expect them to do anything about that, but...

    ...how about a better message? I mean I would not be half as frustrated and annoyed if I had some actual information about what is happening. "Some Steam players are having issues"? Meaning all Steam players being completely unable to log in on a weekend evening? Same message like third time in a month and no real update as to what is going on?
    I get it, it's hard. I know some stuff about computer science, I know it's not going to be fixed in an hour. But I paid for the game so the least I deserve is some more information then a two line message - can even be added later, in a separate thread, but something to indicate they actually care about their Steam players.
    @Malcadicta - PC EU
    Malamhin - dd magsorc Dunmer (main)
    Maladict Temperance - healer magplar Altmer
    Malifer Viridi - tank magden Bosmer
    Malafas Mastiphal - healer magblade Dunmer
    Malady-Not-Talked-About - healer magden Argonian
    Manutri'Tion - dd stamblade Khajiit
    Malatesta the Fourth - tank magdk Redguard
    Malcadh - healer magcro Altmer

  • angeleda
    angeleda
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    Hippie4927 wrote: »
    chexor wrote: »
    It's been more then 2 hours, and no one from dev's had decency to respond..

    They HAVE responded! It's up top.......they're aware; they're investigating; they will let you know when there's an update. What more do you need them to say?

    that's just some bs automated thing they put there to cover their behinds and incompetence... it is the 3rd time in a month that this happens... Primetime too...

    Give people direct connect option like some "older" steam users have
  • MagLi
    MagLi
    Soul Shriven
    I'm currently logged in and has been for a while now. Have not had an issue today so far. I am on Steam beta update, and running Steam package version: 1529009056, from Jun 14.

    My steam beta setting haven't changed between last outage and this one. I was effected last time, but not this time.
    NA server, on the west coast.

    Here hope I don't jinx things lol.
    EDIT: went for a nap and now is the same as everyone else. Should have stayed logged on.
    Edited by MagLi on June 18, 2018 12:26AM
  • Malcadicta
    Malcadicta
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    Hippie4927 wrote: »
    chexor wrote: »
    It's been more then 2 hours, and no one from dev's had decency to respond..

    They HAVE responded! It's up top.......they're aware; they're investigating; they will let you know when there's an update. What more do you need them to say?

    With the exact same message third time this month. No follow-up explanations and after that many issues I expect something more then two lines.

    @Malcadicta - PC EU
    Malamhin - dd magsorc Dunmer (main)
    Maladict Temperance - healer magplar Altmer
    Malifer Viridi - tank magden Bosmer
    Malafas Mastiphal - healer magblade Dunmer
    Malady-Not-Talked-About - healer magden Argonian
    Manutri'Tion - dd stamblade Khajiit
    Malatesta the Fourth - tank magdk Redguard
    Malcadh - healer magcro Altmer

  • Mahabahabtha
    Mahabahabtha
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    Hippie4927 wrote: »
    chexor wrote: »
    It's been more then 2 hours, and no one from dev's had decency to respond..

    They HAVE responded! It's up top.......they're aware; they're investigating; they will let you know when there's an update. What more do you need them to say?

    did they done last week as well....in saturday prime from 21:00 to 06:00 on sunday....in this Time they showed this (Déjà-vu)

    Banner. But did someone official asks for patience ? explain ? appologizes?

    None...

    They remained silent about it, and now it happens again ! (btw. the third time in less than 30 Days)

    could we please have Feedback?

    @ZOS_GinaBruno

    @ZOS_MattFiror

    ?????
    "In fact, I’ve met more PVEers that are worse at PvE than PvPers."
  • jedtb16_ESO
    jedtb16_ESO
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    Nyladreas wrote: »
    angeleda wrote: »
    Nyladreas wrote: »
    Probably can't unlink Steam accounts, as that was baked into the contract that got ESO on Steam in the first place.

    You can, I have done it, been playing steam-less every since. For over a year now.

    Maybe share how you did it so that the folks who are frustrated can do the same?

    It cannot be done unless you bought the game 2 years ago

    Did you all who cannot open a ticket? You BOUGHT the game. You OWN it, they should be able to help. Or if not, create a new account and link it.

    um, no.... you bought a licence to use it. you don't own it.

    In the case of ESO, it's not even that. It's a license to access the service, as I recall.

    'accessing the service' isn't using it?
  • Donari
    Donari
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    I am curious -- genuinely so, I'm not being snide or blaming anyone -- but what was the attraction to buying ESO via Steam in the first place? Why buy -any- game that requires a third party platform to be up and running and you to be logged in to said platform before you can play the game you paid for? Plus it complicates customer service concerns if anything goes wrong.

    I have used Steam minimally, for Skyrim, for a "Stacking" game a friend gave me, I'm not sure if for anything else (maybe Obduction is via Steam?). It's felt far too intrusive and clunky. I feel terrible for you Steam account users that are having such issues playing ESO and of course there's nothing to be done about it now, you're trapped.

    But why did you go that route in the first place? What are the benefits? There must be something to attract people to use this roundabout method of game access for games they could just as easily buy directly from the source. (Assuming they can, maybe they are in countries that have Steam access but no direct purchase power to Zenimax?).
  • angeleda
    angeleda
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    Hippie4927 wrote: »
    chexor wrote: »
    It's been more then 2 hours, and no one from dev's had decency to respond..

    They HAVE responded! It's up top.......they're aware; they're investigating; they will let you know when there's an update. What more do you need them to say?

    did they done last week as well....in saturday prime from 21:00 to 06:00 on sunday....in this Time they showed this (Déjà-vu)

    Banner. But did someone official asks for patience ? explain ? appologizes?

    None...

    They remained silent about it, and now it happens again ! (btw. the third time in less than 30 Days)

    could we please have Feedback?

    @ZOS_GinaBruno

    @ZOS_MattFiror

    ?????

    No because all devs/staff are logged in and busy playing... :P
  • evoniee
    evoniee
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    never had in issue with steam and eso login.
  • angeleda
    angeleda
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    Donari wrote: »
    I am curious -- genuinely so, I'm not being snide or blaming anyone -- but what was the attraction to buying ESO via Steam in the first place? Why buy -any- game that requires a third party platform to be up and running and you to be logged in to said platform before you can play the game you paid for? Plus it complicates customer service concerns if anything goes wrong.

    I have used Steam minimally, for Skyrim, for a "Stacking" game a friend gave me, I'm not sure if for anything else (maybe Obduction is via Steam?). It's felt far too intrusive and clunky. I feel terrible for you Steam account users that are having such issues playing ESO and of course there's nothing to be done about it now, you're trapped.

    But why did you go that route in the first place? What are the benefits? There must be something to attract people to use this roundabout method of game access for games they could just as easily buy directly from the source. (Assuming they can, maybe they are in countries that have Steam access but no direct purchase power to Zenimax?).

    Steam is THE gaming platform especially for online PC gaming... All other games in there have NO such problems... .... .... except eso... I have over 50 games in steam, i have all my friends in these games in one platform too, we can join each others games, tons of free games too, sales, ez and fast download of any game... the pros are loads... cons not really plus you can play in offline mode too any singleplayer game without having to be logged in steam... So i used steam for these reason thinking it was bethesda behind ESO when i bought it...

    Alas, it is not, it is Zenimax and now we are paying for it
  • Malcadicta
    Malcadicta
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    @Donari For me it was mostly that I already had games on it. Simple, but of other gaming platform I hate Steam the least and some games will require me to register anyway even if I buy them in boxed, physical form. I will choose Steam over Origin or Uplay every day (and had to use those since I had some boxed games which required registering on them or some exclusives). Other thing is Steam sales which can be pretty good for older games that I kind of wanted to play but definitely not for the full price.

    And to be honest steam is the only online game I play (I mostly abandon others in less then a month when I get bored) - I play almost exclusively singleplayer and I simply didn't think buying through steam would cause issues - believe me or not I haven't had any other issues with Steam beforehand, all games worked, refunds got to me in time etc. If I could take that back I would.
    @Malcadicta - PC EU
    Malamhin - dd magsorc Dunmer (main)
    Maladict Temperance - healer magplar Altmer
    Malifer Viridi - tank magden Bosmer
    Malafas Mastiphal - healer magblade Dunmer
    Malady-Not-Talked-About - healer magden Argonian
    Manutri'Tion - dd stamblade Khajiit
    Malatesta the Fourth - tank magdk Redguard
    Malcadh - healer magcro Altmer

  • Kream
    Kream
    It's been several hours now since I bought a stack of Crowns via the Steam store... Still waiting on those crowns *cough*
  • angeleda
    angeleda
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    evoniee wrote: »
    never had in issue with steam and eso login.

    Because you are in NA
  • marc.whiffenb16_ESO
    Donari wrote: »
    I am curious -- genuinely so, I'm not being snide or blaming anyone -- but what was the attraction to buying ESO via Steam in the first place? Why buy -any- game that requires a third party platform to be up and running and you to be logged in to said platform before you can play the game you paid for? Plus it complicates customer service concerns if anything goes wrong.

    If you are genuinely asking I shall genuinely tell you. I have used Steam since its inception and it has served me well for any number of titles I have purchased (239 at current count). Almost all of these purchase are third party to Steam because that's the nature of a single sign on platform. Some games are ONLY playable via Steam, others are third party server platforms. Usually if there's a problem logging into a game it's almost certainly a third party server error and rarely Steam. However, ZOS and ESO give persistent and frequent errors in logging into their games.

    So for me, 238 games are playable almost when I want to use them including now. One game persistently and frequently has issues with log in. So for me, Steam is not actually the issue

  • idk
    idk
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    I have often wondered why people put their gaming into the hands of a third party instead of dealing direct. Just does not make sense to have a constant middle man to mess things up.

    In other words, anyone thinking of linking to steam, think twice.
  • agegarton
    agegarton
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    I can’t log in either.

    Which means I can’t log in and kill a mob.

    Which means - I guess? - that I won’t qualify for the free Crown Crate.

    Why’d I get this via Steam...............?
  • angeleda
    angeleda
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    idk wrote: »
    I have often wondered why people put their gaming into the hands of a third party instead of dealing direct. Just does not make sense to have a constant middle man to mess things up.

    In other words, anyone thinking of linking to steam, think twice.

    Because MOST games nowadays don't do direct anything, they have middle men... steam is not a middle man and it is not steam's fault... Given that all other games NEVER had issues like that except this one... and only in EU server...
  • WarMasterCyp
    WarMasterCyp
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    angeleda wrote: »
    "We are aware that some Steam players are having issues logging into the North American and European PC/Mac megaservers. We are actively investigating and will let you know when we have an update. Thank you!"

    "Some"... as in ALL...

    UNLINK our game from Steam... You have been incompetent for weeks straight to keep an MMO running smoothly so give us that option already...

    Thank you

    I bought the game through steam but I can also play it stand alone.. If you launch it from the install folder there is a specific executive file that allows you to launch it with out steam.
  • marc.whiffenb16_ESO
    idk wrote: »
    I have often wondered why people put their gaming into the hands of a third party instead of dealing direct. Just does not make sense to have a constant middle man to mess things up.

    In other words, anyone thinking of linking to steam, think twice.

    Because that worked out fantastically for purchasers of EA products didn't it? You're all so busy painting Steam as the villain of the piece while forgetting that the solutions are investigates and then implemented by ZOS? If it was a Steam problem then surely the fix would come from the Steam team? No?
  • Swergdach
    Swergdach
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    I'm really tired of these so called "Steam issues". The last time was during E3, and now again. I have a feeling that every time instead of finding the source of the problem and fixing it, the developers pray to the Random Number God until everything is resolved itself. ¯\_(ツ)_/¯
    And yeah, "SOME Steam players" sounds inspiring. ( ͡° ͜ʖ ͡°)
  • Swergdach
    Swergdach
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    If you launch it from the install folder there is a specific executive file that allows you to launch it with out steam.
    Not in my case and many others.
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