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Does Zenimax needs to improve the servers?

  • smacky
    smacky
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    Wow, what a biased poll. No option for "I don;t know what ZOS spend theior money on?"

    I have no doubt that money is spent upgrading servers, and that infact the lag is caused by traffic, not server speed.

    If you know anything about the number you see as lag, which is latency and most people mistake for ping, then you would understand that the issue is infact a network congestion issue, not a server related issue in 99% of cases.

    This congestion is not necessarily able to be resolved by ZOS, for example, AUS/NZ players typically have ~300 latency and that is due to distance.

    On top of that you then have ISP's / Backbones and Trunks which all have choke points.
  • xenowarrior92eb17_ESO
    xenowarrior92eb17_ESO
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    its functional! who cares more after? gief me overpriced cosmetics and don't forget the new crown crates that should come fo x2 times the price with 2 times less the content! also we want various recycles mounts and pets sold as brand new! we also need that DLC and craft bags to not be part of ESO+ but have their own subscription separately that should cost 2 times more than the current subscription!
  • DanteYoda
    DanteYoda
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    New servers cost Zos money
    New content make Zos money

    Can you see why one is more appealing to Zos than the other.
  • damdamjel
    damdamjel
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    they need to rebuild some of the code.
  • Devilhand
    Devilhand
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    smacky wrote: »
    Wow, what a biased poll. No option for "I don;t know what ZOS spend theior money on?"

    I have no doubt that money is spent upgrading servers, and that infact the lag is caused by traffic, not server speed.

    If you know anything about the number you see as lag, which is latency and most people mistake for ping, then you would understand that the issue is infact a network congestion issue, not a server related issue in 99% of cases.

    This congestion is not necessarily able to be resolved by ZOS, for example, AUS/NZ players typically have ~300 latency and that is due to distance.

    On top of that you then have ISP's / Backbones and Trunks which all have choke points.

    Well sir, explain me this then.

    I am currently in South America, and while I play ESO I have a Latency around 280-300 (non primetime), and close to 65FPS.

    On Prime time my latency goes over 400 easily and FPS drops significantly depending amount people around.

    As I mentioned couple post ago, I tried other games similar to this one (Same PC, same Internet connection, same distance/Country). And my Latency was around 120, and FPS over 80.

    I agree that distance from the server is an issue, but what triggers me is that the performance has gone down the hill sonce Beta.
  • Priyasekarssk
    Priyasekarssk
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    Devilhand wrote: »
    The game has more then 3 years now and no improvements what so ever have been made to the game servers, every day that passes the lag in both PvE and specially PvP is getting worse and worse. Do you think Zenimax should invest in improving the servers and deal with the lag, which cant be tolerated in an online game.

    Instead of wasting more time (3 years now) in new mounts, skins, and decoration. Please improve what the game needs the most, new or better servers so we players can enjoy the game, specially in primetime...

    Agree or disagree, Discuss below.

    [Edited to turn a petition into a discussion]

    Who are those 6 people who marked no ?
  • Priyasekarssk
    Priyasekarssk
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    smacky wrote: »
    Wow, what a biased poll. No option for "I don;t know what ZOS spend theior money on?"

    I have no doubt that money is spent upgrading servers, and that infact the lag is caused by traffic, not server speed.

    If you know anything about the number you see as lag, which is latency and most people mistake for ping, then you would understand that the issue is infact a network congestion issue, not a server related issue in 99% of cases.

    This congestion is not necessarily able to be resolved by ZOS, for example, AUS/NZ players typically have ~300 latency and that is due to distance.

    On top of that you then have ISP's / Backbones and Trunks which all have choke points.

    Are you a paid troll ? Dont you think players play other online games as well even more than this scale ? Whom you are fooling when entire player community is tired of complaining ?
    Edited by Priyasekarssk on April 13, 2018 7:52PM
  • GatheredMyst
    GatheredMyst
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    Oh boy! Another one of the threads where people think the folks who work on new art assets are going to fix their server code!

    Making this simple:

    ~Artists don't fix servers. Their work doesn't impact your server experience.
    ~Gina Bruno communicated that the the EU Servers' issues recently was the result of an ISP Problem, not their servers.
    ~The lag in Cyrodiil seems to be being caused by the way that abilities are being processed by the server, not how "good" the servers are themselves. That shows in the changes they're making to ability code for Summerset, and the fact that a lot of the laggy issues are not as prevalent on non-CP Campaigns. Once again, an artist working on a new set of armor doesn't impact the coders' ability to fix this at all, and conflating those things is incredibly silly

    The reality is that a lot of this is so complicated behind the scenes that conflating coding and art is a painful distraction from the real issue. That, and there is examples of fixes coming to test server here in just four days. Maybe we need to help test that to see how well it works, hmm? :)
    Edited by GatheredMyst on April 13, 2018 8:07PM
  • Idinuse
    Idinuse
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    Oh boy! Another one of the threads where people think the folks who work on new art assets are going to fix their server code!

    Oh boy here we go again:
    white-knight.jpeg
    Making this simple:

    ~Artists don't fix servers. Their work doesn't impact your server experience.
    They still share the same budget. But in this case the artist's work is most certainly already done since long.
    ~Gina Bruno communicated that the the EU Servers' issues recently was the result of an ISP Problem, not their servers.
    No she communicated that in one of the cases it was due to an ISPs surge problem.
    ~The lag in Cyrodiil is being caused by the way that abilities are being processed by the server, not how "good" the servers are themselves. That shows in the changes they're making to ability code for Summerset, and the fact that a lot of the laggy issues are not as prevalent on non-CP Campaigns.
    It's not at all CP related. Go to any dead CP enabled campaign and the performance is far better. We who participated in the great No CP anywhere in Cyro experiment could easily conclude that the predominant part of the PvP performance is not due to CP.
    Once again, an artist working on a new set of armor doesn't impact the coders' ability to fix this at all, and conflating those things is incredibly silly
    Once again, anything in a company spending/costing money shares the same overall budget as every other department. Even if it's not relevant here, the argument is more counter roll than substancial.
    The reality is that a lot of this is so complicated behind the scenes that conflating coding and art is a painful distraction from the real issue. That, and there is examples of fixes coming to test server here in just four days. Maybe we need to help test that to see how well it works, hmm? :)
    So it's not a server issue, but fixes to the servers are coming...

    I do believe people understand the myriad of possible problems a games' code has to go through to get back and forth between a server software and client.

    It still doesn't give satisfying reasons for other MMO's (RPG or not) to perform on an excellent level while their ESO MMO experience is at times less than adequate (PvP, Trials and Dungeons).
    Edited by Idinuse on April 13, 2018 8:58PM
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  • Grimm13
    Grimm13
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    Ydrisselle wrote: »
    Devilhand wrote: »
    So I just came back to the games after couple weeks off due to real life reasons...
    Just before logging into ESO I tried out other multiplayer online games, and the performance contrast with ESO was HUGE.

    4 times better latency and 3 times better FPS running in max/ultra high graphics...
    Same PC specs, same internet, similar game requirements or even higher.

    The issue is clearly on the server side and not mine.

    Were those games MMORPGs, or something other with much less players?

    Did those other games support multi-core threading?
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  • Perwulf
    Perwulf
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    Sorry to break it to you but they are busy milking clown crates. But they definitely need to upgrader their servers if they want more players to come in or stay.

    Anyways server is fine back then at launch with my 5mbps internet (SEA isp), in fact my ping is stable 225-250 ping then some *** happened in the server after a few years and I thought maybe my internet is starting to crumble so I decided to get a new ISP which is 6x faster than before and guess what? Same thing, no improvement in in ping, player loading (black figures), etc. Ping is even worst, I'm now at 260-350 ping.
    Edited by Perwulf on April 16, 2018 1:14PM
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  • mike_skleinub17_ESO
    Glad its not just me dropping on Xbox. This weekend, especially morning, I was dropped 4 times in an hour. I thought it might be because I'm on wireless but nope, every time I've dropped ive checked the connection and its solid.

    I'll forgive the lack of server updates if consoles get simple add ons like shards and lore books. Kinda absurd at this point why we don't have them. Even just these two would be enough for most of us.
  • KingMagaw
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    ESO has always had server issues from the start from what i can remember. Either:


    Nothing has been invested in performance to handle the player base never mind a growing player base which i don't think ESO has now

    or

    Whatever/whoever is in charge of performance increases is incompetent and a new solution needs to be looked into.


    Realistically ZOS is/should be turning over a healthy profit for ESO. With the crown store, re-skinning already made mounts multiple times, gamble crates, £80 digital houses and £40 digital mounts. Where this profit goes in a private company with shareholders has a probable location.

    Forcing subscription on players by intentionally making inventory a hassle in ESO by severely hampering any gaming with micro management thus forcing subscription for craft bag which isn't available for crowns purchase and double bank space etc. Upgrading items from VR14, new sets in the game, new items in the game, new styles with style stones with more coming and intentionally not making items stack like glyphs, maps, golden runeboxes means a player playing without subscription is doomed to having the enjoyment sucked out managing inventory (That costs decent gold to upgrade esp for new player).

    Locking content behind a paywall, warden and PVP, then releasing it for free was a good move for new players in the game and maybe will populate BG more but a slap in the face to everyone who paid for that content.


    My group of friends have always remarked on how the CS is so disjointed from the game as in, game costs £40. So does a re-skinned mount. Do both hold the same value?. One digital house costs as much as the game and all DLC's? In my eyes your either overestimating the price of something here, or undervaluing the cost of something. I believe they undervalue the undertaking of making the game and overvalue an artist spending 2 days re-skinning a mount or costume.


    Above is my personal take on the situation, don't misinterpret it as bashing, it is what it is least we can be is transparent about it :)
  • gr4yrang3r87
    gr4yrang3r87
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    Bhaal5 wrote: »
    Id liked to know who put "no"??

    Who do you think?
  • Bhaal5
    Bhaal5
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    Think this thread is more than relevant now.

    Stuttering game play, load screens ever wayshrine.

    The rot has to stop, the fixing needs to start.

  • Drummerx04
    Drummerx04
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    If ZOS made an announcement that they were postponing all new content creation and taking an active approach in optimizing the entire game, I would keep my sub and actively buy crowns to show my support. It's a fantastic and well crafted game... until you get to performance.

    I haven't read all 10 pages of this thread, but I suspect the general consensus is that they'll never do this.
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  • Zeytio
    Zeytio
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    Quality > Quantity
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  • ADarklore
    ADarklore
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    So what's with all these PC CTD crashes since the last patch??? Sometimes loading into game, sometimes when wayshrining, sometimes just climbing on mount and CTD!! This just started for me since last patch, before that I hadn't had a CTD in months!
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  • Ydrisselle
    Ydrisselle
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    Drummerx04 wrote: »
    If ZOS made an announcement that they were postponing all new content creation and taking an active approach in optimizing the entire game, I would keep my sub and actively buy crowns to show my support. It's a fantastic and well crafted game... until you get to performance.

    I haven't read all 10 pages of this thread, but I suspect the general consensus is that they'll never do this.

    The people making the new content have nothing to do with optimization... :tongue:
  • MassPandemic
    MassPandemic
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    I personally don't know how it works behind the scenes as far as servers and such. Would be cool to see behind the scenes of an MMO company.

    Blizzard did something once i remember it was the only time they showed the inside of their server room check it out on google because im sure ESO's is ran on something similar just not as large.
  • Bhaal5
    Bhaal5
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    Ydrisselle wrote: »
    Drummerx04 wrote: »
    If ZOS made an announcement that they were postponing all new content creation and taking an active approach in optimizing the entire game, I would keep my sub and actively buy crowns to show my support. It's a fantastic and well crafted game... until you get to performance.

    I haven't read all 10 pages of this thread, but I suspect the general consensus is that they'll never do this.

    The people making the new content have nothing to do with optimization... :tongue:

    Maybe they should? Get a few more hands on deck
  • Earthewen
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    I am just wondering where they spent those millions of dollars they won in the court case regarding the lawsuit with Facebook. Would it not have been a good place to spend it? On the servers?
  • Bhaal5
    Bhaal5
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    Earthewen wrote: »
    I am just wondering where they spent those millions of dollars they won in the court case regarding the lawsuit with Facebook. Would it not have been a good place to spend it? On the servers?

    Corporate bonus?
  • eso_lags
    eso_lags
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    Ive noticed that im crashing less this update!!! Oh. Except every time i would normally crash i just freeze for like 5-10 seconds.. And its happening like every couple minutes.. And people are flipping in cyrodil zone chat about it... Defiantly makes pvp rough right now...

  • Gythral
    Gythral
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    When it is quicker to:
    Close the game,
    wait for the server to accept you have logged out,
    restart and log in,
    than to wait for the server to get it's act together and allow you to be drawn at the new location within the same zone

    And it takes 37ms to connect to the data centre but 80-999+ to get the server to respond, while that data centre connection is not fluctuating

    You know that they are grossly underpowered!

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  • Ydrisselle
    Ydrisselle
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    Bhaal5 wrote: »
    Ydrisselle wrote: »
    Drummerx04 wrote: »
    If ZOS made an announcement that they were postponing all new content creation and taking an active approach in optimizing the entire game, I would keep my sub and actively buy crowns to show my support. It's a fantastic and well crafted game... until you get to performance.

    I haven't read all 10 pages of this thread, but I suspect the general consensus is that they'll never do this.

    The people making the new content have nothing to do with optimization... :tongue:

    Maybe they should? Get a few more hands on deck

    That's like saying a Formula 1 racer pilot should grab the tools and repair the car's engine. It's almost sure that he simply couldn't do it, although his job is very important for the racing team.
  • Casterial
    Casterial
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    Yes they do:
    https://forums.elderscrollsonline.com/en/discussion/418398/cyrodiil-server-issues#latest

    My forum post earlier also stated that since they moved everything to server, but also cut Cyrodiil population to a 3rd over time and the performance is worse... They need to invest in a real megaserver that can handle large fights. If they don't listen to this, half the playerbase will eventually give up. Prime time is unplayable in the emp keep circles.
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  • Casterial
    Casterial
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    Devilhand wrote: »
    And keep in mind as ZOS demands people now to upgrade their PC's (no longer support X32 client), then we expect the same from them. Either bad coding from them (related to all the bugs and broken stuff around, that they are inneficient to solve) or a phsycal issue that requiere new and better servers to handle all the information.

    They're using an old modified engine Hero Engine. They're also using visual scripting.. They probably have artist coding.
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  • NTclaymore
    NTclaymore
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    ZOS_RyanM wrote: »
    We have removed some posts that were not conducive to a productive discussion. We can understand that this is something that many of you care about and want to discuss. Please remember to keep your comments meaningful, constructive and inline with our community rules.

    Zenimax never actully post something adressing the initial problem do they?
    I mean I check everytime the icon for them posting is there. but never ever is it an actual reply to anything.

    Are they reading the forums?
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  • WarMasterCyp
    WarMasterCyp
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    Terrible servers
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