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So ZOS just sent me this survey ...
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Yzalirk✭✭✭✭I wish I got a survey. Maybe ZOS sees us console players as inferior, I dunno.
This makes me wonder if ZOS will actually improve on the Crown Store and make prices more sensible. And maybe add cooler things. As long as people give similar responses to you OP, there is hope.2 -
neverwalk✭✭✭✭Everything about crafting needs to be redone. I have 16 single motifs to go and then i'll know all motifs, yet when i do writ my chances of getting a high value Master Writ are slim to none, maybe once a month for high value master writ=i don't wanna play this TOTALITARIAN GAME ANYMORE4 -
Apache_Kid✭✭✭✭✭
✭✭✭✭I would really love to have gotten one of these. What a shame. They don't care one bit about us on consoles though.2 -
Rachele✭✭I would be shocked if sales are not declining as more players became disillusioned with the rng involved with getting the item you want. I personally spent more in the crown store when I could directly buy the items I wanted. I purchased the crates once and felt it was a total waste of money8 -
AnviOfVai✭✭✭✭✭
✭"I appear at my lord's behest, or perhaps I was always here, and you merely lacked the ability to see me."
PS4 - EU
AD - Pet Sorcerer - Damage Dealer - 160
DC - Warden - Werewolf - in - progress - 160
DC - Templar - Tank - 160
DC - Sorcerer - Damage Dealer - in - progress
EP - Dragon Knight -Fire Tank - 160
EP - Nightblade - Damage Dealer - 1602 -
Ley✭✭✭✭✭
✭I wonder why they didn't send this out to everyone.Leylith - MagSorc | Leyloth - StamPlar | Leynerd - MagPlar | Leylit - StamBlade | Ley Eviticus - StamDK | Leydor - MagDen | Leylum - StamSorc | Leylux - MagBlade2 -
Vostorn✭✭✭✭This is even worse than what I feared.
I think I'm done. I may come back in 6 months to see if situation get improved. If not, I'll be off definitely.3 -
Carbonised✭✭✭✭✭
✭✭✭✭✭I wonder why they didn't send this out to everyone.
Usually you only send out surveys to a few people, to get a sample size of the population you wish to do research on.
Now in science research, you do this as randomly as possible, to avoid sampling bias and to ensure that your sample is representative. In marketing, however, they usually do this based on several criterion, sort of like a focus group. In this case, I would think that overall crown store spending and past purchases of crown store items, chapters, crates and other transactions would make you more eligible to receive a survey.
Edited by Carbonised on April 18, 2018 2:29PM4 -
Motherball✭✭✭✭The irony is, whatever answers you give only further their agenda of consumer manipulation. If you are unhappy with the monetization of the game, they will just find a better way to mask it.3 -
Katahdin✭✭✭✭✭
✭✭✭✭✭I have to check my email tonight.
I hope I get one. I would LOVE to give them my opinion particularly with the recent announcement of crown crate exclusive motif pages, not even whole motifs and other things.Beta tester November 20133 -
Vaoh✭✭✭✭✭
✭✭✭✭✭Sounds like everything is either a massive grind circumventable through the Crown Store (Jewelcrafting) or exclusively on the Crown Store nowadays. Housing stuff is also becoming disgustingly grindy, more so than in the past.
Everything is being slowly tied to real money purchase.
Honestly sort of questioning how much longer I plan to be here with this trend keeping up.Edited by Vaoh on April 18, 2018 2:39PM10 -
Katahdin✭✭✭✭✭
✭✭✭✭✭Motherball wrote: »The irony is, whatever answers you give only further their agenda of consumer manipulation. If you are unhappy with the monetization of the game, they will just find a better way to mask it.
Further irony is that doing so would mean that they assume their playerbase is stupid. They have already made that mistake. Many of us see right through their slimy tactics.Edited by Katahdin on April 18, 2018 2:40PMBeta tester November 20138 -
Yzalirk✭✭✭✭Motherball wrote: »The irony is, whatever answers you give only further their agenda of consumer manipulation. If you are unhappy with the monetization of the game, they will just find a better way to mask it.
Further irony is that doing so would mean that they assume their playerbase is stupid. They have already made that mistake. Many of us see right through their slimy tactics.
But does ZOS care?
I have a sneaking suspicion that a majority of the playerbase does not use the forums or simply does not care.2 -
Sting864✭✭✭✭Carbonised wrote: »
I wonder if they sent out the surveys completely at random, or if they selected people based on some criteria, such as prior spending in the cash shop. In that case, @Turelus should get his any time now
Hold on... before y'all get your torches and pitchforks, THINK... Are these OPTIONAL ITEMS or are they necessary to play the game? THANK YOU, ZOS, for the OPTION to display my vanity by spending money in the Crown store....3 -
Enslaved✭✭✭✭✭
✭✭✭✭Had same survey
Most of the things I actually bought from crown store are OK for me. For some items I did a research first, based on what ppl post about them.1 -
Apache_Kid✭✭✭✭✭
✭✭✭✭Carbonised wrote: »
I wonder if they sent out the surveys completely at random, or if they selected people based on some criteria, such as prior spending in the cash shop. In that case, @Turelus should get his any time now
Hold on... before y'all get your torches and pitchforks, THINK... Are these OPTIONAL ITEMS or are they necessary to play the game? THANK YOU, ZOS, for the OPTION to display my vanity by spending money in the Crown store....
You may have the option to display your vanity.
You might just open the crown crates and end up with nothing but some meals and soul-gems. No real boosts to your vanity there.
Here-in lies a big part of the problem.8 -
driosketch✭✭✭✭✭
✭✭✭It is a marketing survey, but more broadly it is a customer satisfaction and feedback survey. They wanted to know you general happiness with the game, anything that might be driving you away, and how likely you are to recommend the game to others. They also ask for feedback of the things they sell in the store, what you buy and why you buy it. Do you want items to be exclusive, hard to get, or do you want frequent items listed, and are costs too high.
ZOS is not going to stop trying to make money, this is an opportunity to nudge them into a fairer consumer practice. For instance, it asked twice about the categories of items, what you have bought, and what you have considered buying. I marked just about everything but crown crates both times, and thats the honest truth.
Timing is also excellent, I made sure to mention displeasure with the release plans of the Maomer motif.Main: Drio Azul ~ DC, Redguard, Healer/Magicka Templar ~ NA-PC
●The Psijic Order●The Sidekick Order●Great House Hlaalu●Bal-Busters●8 -
Turelus✭✭✭✭✭
✭✭✭✭✭
I wish I could get one to give the same sort of feedback. It's frustrating that the Crown Store is the one side of the game we're allowed zero contact with the people behind it.driosketch wrote: »It is a marketing survey, but more broadly it is a customer satisfaction and feedback survey. They wanted to know you general happiness with the game, anything that might be driving you away, and how likely you are to recommend the game to others. They also ask for feedback of the things they sell in the store, what you buy and why you buy it. Do you want items to be exclusive, hard to get, or do you want frequent items listed, and are costs too high.
ZOS is not going to stop trying to make money, this is an opportunity to nudge them into a fairer consumer practice. For instance, it asked twice about the categories of items, what you have bought, and what you have considered buying. I marked just about everything but crown crates both times, and thats the honest truth.
Timing is also excellent, I made sure to mention displeasure with the release plans of the Maomer motif.
General issue, forums support, Gina and Jess.
Game design issue, Matt and Rich.
Dungeons design issue, Finn.
Combat balance issue, Wrobel.
PvP issue, Wheeler.
Crowns Store issue... nope.
@Turelus - EU PC Megaserver
"Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."14 -
gnarlyvandal✭✭✭Excellent that ZOS are asking such questions, I hope others are astute enough in providing good feedback as you are
You inspired me to check my email, just in case, and although I didn’t have a survey sent to me, I do have an invite to the closed beta!
I know what I’m doing tonight :’D0 -
FakeFox✭✭✭✭✭
✭✭Is this actually serious? They are literally asking if you want to pay for the stuff or rather get it for free. Insanity.EU/PC (GER) - Healermain since 2014 - 50305 Achievement Points - Youtube (PvE Healing Guides, Builds & Gameplay)0 -
Turelus✭✭✭✭✭
✭✭✭✭✭
Musings after this.
I wish I could get one to give the same sort of feedback. It's frustrating that the Crown Store is the one side of the game we're allowed zero contact with the people behind it.driosketch wrote: »It is a marketing survey, but more broadly it is a customer satisfaction and feedback survey. They wanted to know you general happiness with the game, anything that might be driving you away, and how likely you are to recommend the game to others. They also ask for feedback of the things they sell in the store, what you buy and why you buy it. Do you want items to be exclusive, hard to get, or do you want frequent items listed, and are costs too high.
ZOS is not going to stop trying to make money, this is an opportunity to nudge them into a fairer consumer practice. For instance, it asked twice about the categories of items, what you have bought, and what you have considered buying. I marked just about everything but crown crates both times, and thats the honest truth.
Timing is also excellent, I made sure to mention displeasure with the release plans of the Maomer motif.
General issue, forums support, Gina and Jess.
Game design issue, Matt and Rich.
Dungeons design issue, Finn.
Combat balance issue, Wrobel.
PvP issue, Wheeler.
Crowns Store issue... nope.
Does /feedback have a Crown Store section? I wonder how much traction /feedback and telling them we dislike motif pages in crates would actually gain.
@Turelus - EU PC Megaserver
"Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."5 -
Beardimus✭✭✭✭✭
✭✭✭✭✭I play ESO because it is Elder Scrolls...
Which is marketing. We are here because they market things well. They create good stories and lore we all get hyped about and buy their stuff. The story they create is all to create money.
If we want more lore, we need to buy more of their stuff. Its pretty basic. And you know what £20 a year is about the single cheapest hobby I have ever had. I hope that is in no way pretentious, as I know folks earn differing amounts, but....
Xbox One | EU | EP
Beardimus : VR16 Dunmer MagSorc [RIP MagDW 2015-2018]
Emperor of Sotha Sil 02-2018 & Sheogorath 05-2019
1st Emperor of RavenwatchAlts - - for the Lolz
Archimus : Bosmer Thief / Archer / Werewolf
Orcimus : Fat drunk Orc battlefield 1st aider
Scalimus - Argonian Sorc Healer / Pet master
Fighting small scale with : The SAXON Guild
Fighting with [PvP] : The Undaunted Wolves
Trading Guilds : TradersOfNirn | FourSquareTraders
Xbox One | NA | EP
Bëardimus : L43 Dunmer Magsorc / BG
Heals-With-Pets : VR16 Argonian Sorc PvP / BG Healer
Nordimus : VR16 Stamsorc
Beardimus le 13iem : L30 Dunmer Magsorc Icereach1 -
Priyasekarssk✭✭✭✭✭ZOs dont put any major gameplay in crown store. All ZOs put is show off elements, which is fine.
But, I disagree for potions & assistants in crown-store. Potions and assistants should be removed from crown store. Especially potions in gamestore with serious shortage for alchemy reagants early in game forcing to buy crown supplies is completely not fair . ESO+ is little big too high price.0 -
Rain_Greyraven✭✭✭✭✭A lot of folks in my guild received the survey...I think it will goes pretty much how the community does.
Zenimax will look at what people are saying, then look at their profit margin, since they are making money hand over fist nothing will change and analytics will chalk it up to diametric Voting theory (in which a group publicly espouses one belief but votes another way.) and keep things status quo.
Not trying to "rain" on parades here...just have seen it happen time and again in cash shop business models."Civilized men are more discourteous than savages because they know they can be impolite without having their skulls split, as a general thing.”
― Robert E. Howard
So you want to be a game developer? Here is the best way to go about it.1 -
Ley✭✭✭✭✭
✭Amazon sends out customer survey: People are happy that Amazon cares about their customers and value their feedback.
ZOS sends out customer survey: People are outraged that ZOS cares only about money, they don't care about their game or their customers.
Not sure where this double standard comes from.Leylith - MagSorc | Leyloth - StamPlar | Leynerd - MagPlar | Leylit - StamBlade | Ley Eviticus - StamDK | Leydor - MagDen | Leylum - StamSorc | Leylux - MagBlade5 -
Guarlet✭✭✭✭✭.....Am I the only one here who is OK with the Crown Store?
As long as they don't put anything in there that gives a true advantage over other players (like, gear with stats), and remains strictly cosmetic/convenience, they can do whatever they like with it as far as I'm concerned.
The Crown Store supports the game, which I am happy with. If you don't like something, don't buy it then--- and if you don't, you're not at a disadvantage, except maybe in your mind. That's the beauty of it.AKA The Goblinator, PC/EU3
This discussion has been closed.