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Unable to access Summerset

  • radiostar
    radiostar
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    Ok everyone, we're working on the fix for this issue now with the plan to have it resolved by tomorrow morning. Will keep you all updated.

    Looks like tomorrow then
    "Billions upon Billions of Stars"
  • Minno
    Minno
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    Confirmed, cannot access summerset. Looks like you can port via ships from each of the faction main cities, but she doesnt give any options to travel despite the map saying you can travel from her.
    Minno - DC - Forum-plar Extraordinaire
    - Guild-lead for MV
    - Filthy Casual
  • Toorlokviing
    Toorlokviing
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    i will also add to this train of ppl who cannot access summerset that have also been in every closed beta. was a bit disappointed.
  • Loralai_907
    Loralai_907
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    I'm so glad I went to work today lol. I have no idea if I'm having a problem or not, but I would assume I do, knowing my luck. I can check in about 3 hours.
    PC-NA - formerly, mommadani907Guild: Weeping Angels - Co-GMTwitter: @ Loralai_907 several Alt accounts....CP 1700+
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  • Willard
    Willard
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    Same issue--happy to hear they are working on a fix.
    Edited by Willard on April 16, 2018 11:15PM
  • Shimmer
    Shimmer
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    Everyone that can login but can't access Summerset has done this quest?


    y84vcym81401.png

    It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)
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  • Yamenstein
    Yamenstein
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    I'm so glad I went to work today lol. I have no idea if I'm having a problem or not, but I would assume I do, knowing my luck. I can check in about 3 hours.

    Never take a day off when something releases in ESO :P.
    I'm disappointed my leave starts from the 21st of May, though that's in Australia. So even the 22nd is going to be bad most likely. Guess we shall wait and see for that.
    Crown Crates are a trap. Don't fall for the gamble! Balance? What Balance? Balance, smellance.
    Necro for them RP feels.
  • Pendrillion
    Pendrillion
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    Aand me too... I tried if you can sneak in via housing... Sadly you cannot... Well tomorrow...
  • Sordidfairytale
    Sordidfairytale
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    Shimmer wrote: »
    Everyone that can login but can't access Summerset has done this quest?


    y84vcym81401.png

    It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)

    I realize there is a problem, but some people have been able to get access to Summerset. I believe there could be two separate issues. I seem to recall the same problem with clockwork city PTS people being unable to access it until they completed the crownstore starter quest.
    The Vegemite Knight
  • MissBizz
    MissBizz
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    Shimmer wrote: »
    Everyone that can login but can't access Summerset has done this quest?


    y84vcym81401.png

    It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)

    I realize there is a problem, but some people have been able to get access to Summerset. I believe there could be two separate issues. I seem to recall the same problem with clockwork city PTS people being unable to access it until they completed the crownstore starter quest.

    I haven't done that quest...

    It's worth a shot. (Currently can't get in)

    Update: I can't find the quest in the PTS crown store anymore.. so can't try.
    Edited by MissBizz on April 16, 2018 10:44PM
    Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord
  • Horowonnoe
    Horowonnoe
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    I have the exact same issue
    ckbud wrote: »
    Same. I was part of Morrowind test last year. Logged into PTS. Try to go to summerset, it says I have to upgrade to access summerset content, then takes me to the crown store where it says I've already "purchased" this content. Please remedy at your earliest convenience.

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  • Fallewarrior
    Fallewarrior
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    Hmmm I too was in the morrowind closed beta pts. But i have no access to summerset..
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  • dbrand001
    dbrand001
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    Kind of disappointed that I have to wait until tomorrow. This is my day off work and was looking forward to this. Now looks like ill have to wait until the weekend. :(
  • Tasear
    Tasear
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    Well, i download since 3 hours, have downloaded 17 %, jumps beetween 2.5 MB/sec download and 20 to 40 kb/s., its odd, looking at all the official Forums, not really anyone in there yet

    Is there summerset beta forums?
  • mesmerizedish
    mesmerizedish
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    MissBizz wrote: »
    Shimmer wrote: »
    Everyone that can login but can't access Summerset has done this quest?


    y84vcym81401.png

    It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)

    I realize there is a problem, but some people have been able to get access to Summerset. I believe there could be two separate issues. I seem to recall the same problem with clockwork city PTS people being unable to access it until they completed the crownstore starter quest.

    I haven't done that quest...

    It's worth a shot. (Currently can't get in)

    Update: I can't find the quest in the PTS crown store anymore.. so can't try.

    I think Vanus Galerion is supposed to appear in the Vulkhel Guard (and other alliance starter cities) Mages Guild to start the quest without getting it straight from the crown store (this is how I started it on the live server); it might be worth trying that.
    Edited by mesmerizedish on April 16, 2018 10:50PM
  • mesmerizedish
    mesmerizedish
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    Tasear wrote: »
    Well, i download since 3 hours, have downloaded 17 %, jumps beetween 2.5 MB/sec download and 20 to 40 kb/s., its odd, looking at all the official Forums, not really anyone in there yet

    Is there summerset beta forums?

    Not a specific subforum, no. Summerset threads are here in the main PTS forum.
  • Minno
    Minno
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    MissBizz wrote: »
    Shimmer wrote: »
    Everyone that can login but can't access Summerset has done this quest?


    y84vcym81401.png

    It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)

    I realize there is a problem, but some people have been able to get access to Summerset. I believe there could be two separate issues. I seem to recall the same problem with clockwork city PTS people being unable to access it until they completed the crownstore starter quest.

    I haven't done that quest...

    It's worth a shot. (Currently can't get in)

    Update: I can't find the quest in the PTS crown store anymore.. so can't try.

    I think Vanus Galerion is supposed to appear in the Vulkhel Guard (and other alliance starter cities) Mages Guild to start the quest without getting it straight from the crown store (this is how I started it on the live server); it might be worth trying that.

    confirmed thats the location for him and the quest now!.
    Minno - DC - Forum-plar Extraordinaire
    - Guild-lead for MV
    - Filthy Casual
  • MissBizz
    MissBizz
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    Minno wrote: »
    MissBizz wrote: »
    Shimmer wrote: »
    Everyone that can login but can't access Summerset has done this quest?


    y84vcym81401.png

    It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)

    I realize there is a problem, but some people have been able to get access to Summerset. I believe there could be two separate issues. I seem to recall the same problem with clockwork city PTS people being unable to access it until they completed the crownstore starter quest.

    I haven't done that quest...

    It's worth a shot. (Currently can't get in)

    Update: I can't find the quest in the PTS crown store anymore.. so can't try.

    I think Vanus Galerion is supposed to appear in the Vulkhel Guard (and other alliance starter cities) Mages Guild to start the quest without getting it straight from the crown store (this is how I started it on the live server); it might be worth trying that.

    confirmed thats the location for him and the quest now!.

    The real question is if it unbugs us haha
    Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord
  • Lylith
    Lylith
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    zos sent an invite to my (non-plus) secondary/mule account. :)

    i was looking in my main email all day, then thought to check my secondary...
  • tinythinker
    tinythinker
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    Me too. Was in the Morrowind closed beta last year.

    Trying to do new tutorial sends me to Grahtwood and the Summerset starter wayshrine is greyed out and says I need the new Chapter.

    Yet I still have the new starter quest "The Mind Trap" -- like many others in the thread.

    So, maybe I'll try again in 24 hours after work tomorrow.
    Edited by tinythinker on April 16, 2018 11:13PM
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  • tinythinker
    tinythinker
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    Shimmer wrote: »
    Everyone that can login but can't access Summerset has done this quest?


    y84vcym81401.png

    It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)

    Plus it isn't even available in the Crown Store on my new PTS toons.
    Experienced, new, returner? Help keep ESO's community strong ᕙ༼ຈل͜ຈ༽ᕗ -- share what you love about the game, offer constructive feedback, and make friends.ʕ·ᴥ·ʔ

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Who are you in Tamriel (whether it's just your character's attitude & style or a full backstory)? - Share your Character's Story! ◔ ⌣ ◔
    (And let us know 🔷What Kind of Roleplayer You Are🔷 - even if that only extends to choosing your race)


    . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Support Mudcrab Mode for ESO (\/)!_!(\/) - part joke, part serious, all glorious! You butter be ready for this
  • Minno
    Minno
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    MissBizz wrote: »
    Minno wrote: »
    MissBizz wrote: »
    Shimmer wrote: »
    Everyone that can login but can't access Summerset has done this quest?


    y84vcym81401.png

    It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)

    I realize there is a problem, but some people have been able to get access to Summerset. I believe there could be two separate issues. I seem to recall the same problem with clockwork city PTS people being unable to access it until they completed the crownstore starter quest.

    I haven't done that quest...

    It's worth a shot. (Currently can't get in)

    Update: I can't find the quest in the PTS crown store anymore.. so can't try.

    I think Vanus Galerion is supposed to appear in the Vulkhel Guard (and other alliance starter cities) Mages Guild to start the quest without getting it straight from the crown store (this is how I started it on the live server); it might be worth trying that.

    confirmed thats the location for him and the quest now!.

    The real question is if it unbugs us haha

    Hopefully. I couldn't test if it worked (real world kicked in).
    Minno - DC - Forum-plar Extraordinaire
    - Guild-lead for MV
    - Filthy Casual
  • tinythinker
    tinythinker
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    Shimmer wrote: »
    Everyone that can login but can't access Summerset has done this quest?


    y84vcym81401.png

    It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)

    I realize there is a problem, but some people have been able to get access to Summerset. I believe there could be two separate issues. I seem to recall the same problem with clockwork city PTS people being unable to access it until they completed the crownstore starter quest.

    It doesn't even show up in the Crown Store for my newly minted PTS toons.
    Experienced, new, returner? Help keep ESO's community strong ᕙ༼ຈل͜ຈ༽ᕗ -- share what you love about the game, offer constructive feedback, and make friends.ʕ·ᴥ·ʔ

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Who are you in Tamriel (whether it's just your character's attitude & style or a full backstory)? - Share your Character's Story! ◔ ⌣ ◔
    (And let us know 🔷What Kind of Roleplayer You Are🔷 - even if that only extends to choosing your race)


    . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Support Mudcrab Mode for ESO (\/)!_!(\/) - part joke, part serious, all glorious! You butter be ready for this
  • DarcyMardin
    DarcyMardin
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    I had the issue, too. Have been in every closed beta from the beginning. However, I hadn’t yet pre-ordered Summerset. As soon as I did so, I was able to get in. Is this intended...that you cannot beta test unless you’ve already bought the upgrade?
  • TheSolitaryImperial
    TheSolitaryImperial
    Soul Shriven
    I tested doing the prologue quest and no luck
  • Sordidfairytale
    Sordidfairytale
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    I tested doing the prologue quest and no luck

    Thanks for sharing your results.
    The Vegemite Knight
  • MissBizz
    MissBizz
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    I tested doing the prologue quest and no luck

    Thanks for sharing your results.

    I tried but got stuck not being able to complete it lol.
    I had the issue, too. Have been in every closed beta from the beginning. However, I hadn’t yet pre-ordered Summerset. As soon as I did so, I was able to get in. Is this intended...that you cannot beta test unless you’ve already bought the upgrade?

    Not intended, but may be part of the problem. I preordered physical so don't have it on my account
    Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord
  • tinythinker
    tinythinker
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    MissBizz wrote: »
    I tested doing the prologue quest and no luck

    Thanks for sharing your results.

    I tried but got stuck not being able to complete it lol.
    I had the issue, too. Have been in every closed beta from the beginning. However, I hadn’t yet pre-ordered Summerset. As soon as I did so, I was able to get in. Is this intended...that you cannot beta test unless you’ve already bought the upgrade?

    Not intended, but may be part of the problem. I preordered physical so don't have it on my account

    Yeah I don't have the digital copy either, not gonna buy it to get into a PTS version of the chapter :tongue:
    Experienced, new, returner? Help keep ESO's community strong ᕙ༼ຈل͜ຈ༽ᕗ -- share what you love about the game, offer constructive feedback, and make friends.ʕ·ᴥ·ʔ

    . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Who are you in Tamriel (whether it's just your character's attitude & style or a full backstory)? - Share your Character's Story! ◔ ⌣ ◔
    (And let us know 🔷What Kind of Roleplayer You Are🔷 - even if that only extends to choosing your race)


    . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

    Support Mudcrab Mode for ESO (\/)!_!(\/) - part joke, part serious, all glorious! You butter be ready for this
  • choekstr
    choekstr
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    FWIW, I did the starter quest a while back and I created a new char, did the tutorial, and it left me in summerset. Haven't left yet to try to come back but I can explore and do quests and there are hundred plus others here doing the same
  • starkerealm
    starkerealm
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    Everyone that can login but can't access Summerset has done this quest?


    y84vcym81401.png

    I have... not sure if it's complete on the PTS, or if I ran it after the the current PTS copy ran, though.
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