ZOS_GinaBruno wrote: »Ok everyone, we're working on the fix for this issue now with the plan to have it resolved by tomorrow morning. Will keep you all updated.
Sordidfairytale wrote: »Everyone that can login but can't access Summerset has done this quest?
mommadani907 wrote: »I'm so glad I went to work today lol. I have no idea if I'm having a problem or not, but I would assume I do, knowing my luck. I can check in about 3 hours.
Sordidfairytale wrote: »Everyone that can login but can't access Summerset has done this quest?
It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)
Sordidfairytale wrote: »Sordidfairytale wrote: »Everyone that can login but can't access Summerset has done this quest?
It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)
I realize there is a problem, but some people have been able to get access to Summerset. I believe there could be two separate issues. I seem to recall the same problem with clockwork city PTS people being unable to access it until they completed the crownstore starter quest.
Same. I was part of Morrowind test last year. Logged into PTS. Try to go to summerset, it says I have to upgrade to access summerset content, then takes me to the crown store where it says I've already "purchased" this content. Please remedy at your earliest convenience.
@ZOS_GinaBruno
@ZOS_JessicaFolsom
DirkRavenclaw wrote: »Well, i download since 3 hours, have downloaded 17 %, jumps beetween 2.5 MB/sec download and 20 to 40 kb/s., its odd, looking at all the official Forums, not really anyone in there yet
Sordidfairytale wrote: »Sordidfairytale wrote: »Everyone that can login but can't access Summerset has done this quest?
It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)
I realize there is a problem, but some people have been able to get access to Summerset. I believe there could be two separate issues. I seem to recall the same problem with clockwork city PTS people being unable to access it until they completed the crownstore starter quest.
I haven't done that quest...
It's worth a shot. (Currently can't get in)
Update: I can't find the quest in the PTS crown store anymore.. so can't try.
DirkRavenclaw wrote: »Well, i download since 3 hours, have downloaded 17 %, jumps beetween 2.5 MB/sec download and 20 to 40 kb/s., its odd, looking at all the official Forums, not really anyone in there yet
Is there summerset beta forums?
mesmerizedish wrote: »Sordidfairytale wrote: »Sordidfairytale wrote: »Everyone that can login but can't access Summerset has done this quest?
It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)
I realize there is a problem, but some people have been able to get access to Summerset. I believe there could be two separate issues. I seem to recall the same problem with clockwork city PTS people being unable to access it until they completed the crownstore starter quest.
I haven't done that quest...
It's worth a shot. (Currently can't get in)
Update: I can't find the quest in the PTS crown store anymore.. so can't try.
I think Vanus Galerion is supposed to appear in the Vulkhel Guard (and other alliance starter cities) Mages Guild to start the quest without getting it straight from the crown store (this is how I started it on the live server); it might be worth trying that.
mesmerizedish wrote: »Sordidfairytale wrote: »Sordidfairytale wrote: »Everyone that can login but can't access Summerset has done this quest?
It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)
I realize there is a problem, but some people have been able to get access to Summerset. I believe there could be two separate issues. I seem to recall the same problem with clockwork city PTS people being unable to access it until they completed the crownstore starter quest.
I haven't done that quest...
It's worth a shot. (Currently can't get in)
Update: I can't find the quest in the PTS crown store anymore.. so can't try.
I think Vanus Galerion is supposed to appear in the Vulkhel Guard (and other alliance starter cities) Mages Guild to start the quest without getting it straight from the crown store (this is how I started it on the live server); it might be worth trying that.
confirmed thats the location for him and the quest now!.
Sordidfairytale wrote: »Everyone that can login but can't access Summerset has done this quest?
It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)
mesmerizedish wrote: »Sordidfairytale wrote: »Sordidfairytale wrote: »Everyone that can login but can't access Summerset has done this quest?
It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)
I realize there is a problem, but some people have been able to get access to Summerset. I believe there could be two separate issues. I seem to recall the same problem with clockwork city PTS people being unable to access it until they completed the crownstore starter quest.
I haven't done that quest...
It's worth a shot. (Currently can't get in)
Update: I can't find the quest in the PTS crown store anymore.. so can't try.
I think Vanus Galerion is supposed to appear in the Vulkhel Guard (and other alliance starter cities) Mages Guild to start the quest without getting it straight from the crown store (this is how I started it on the live server); it might be worth trying that.
confirmed thats the location for him and the quest now!.
The real question is if it unbugs us haha
Sordidfairytale wrote: »Sordidfairytale wrote: »Everyone that can login but can't access Summerset has done this quest?
It doesnt matter we should still be able to wayshrine there and we cant. It tells us we need to purchase the expansion to travel there. (but the code has been applied to the acct)
I realize there is a problem, but some people have been able to get access to Summerset. I believe there could be two separate issues. I seem to recall the same problem with clockwork city PTS people being unable to access it until they completed the crownstore starter quest.
TheSolitaryImperial wrote: »I tested doing the prologue quest and no luck
Sordidfairytale wrote: »TheSolitaryImperial wrote: »I tested doing the prologue quest and no luck
Thanks for sharing your results.
DarcyMardin wrote: »I had the issue, too. Have been in every closed beta from the beginning. However, I hadn’t yet pre-ordered Summerset. As soon as I did so, I was able to get in. Is this intended...that you cannot beta test unless you’ve already bought the upgrade?
Sordidfairytale wrote: »TheSolitaryImperial wrote: »I tested doing the prologue quest and no luck
Thanks for sharing your results.
I tried but got stuck not being able to complete it lol.DarcyMardin wrote: »I had the issue, too. Have been in every closed beta from the beginning. However, I hadn’t yet pre-ordered Summerset. As soon as I did so, I was able to get in. Is this intended...that you cannot beta test unless you’ve already bought the upgrade?
Not intended, but may be part of the problem. I preordered physical so don't have it on my account
Sordidfairytale wrote: »Everyone that can login but can't access Summerset has done this quest?