Firestar1992 wrote: »They've always been up front about it. Physical edition gets 3 day early access, digital gets 5 day early access. If I've known this since February, then the problem is not on ZOS's end.
ZOS_AmeliaR wrote: »We're currently looking into why you all are receiving this error. To reiterate what some others have said in this thread already, please keep in mind that there are two different types of Early Access: 5-day and 3-day.
5-Day Early Access is included with:
- Digital Standard Edition (through the ESO store)
- Digital Imperial Edition (through the ESO store)
- Physical Imperial Edition (through a retailer)
3-Day Early Access is included with:
- Digital Standard Edition (through a retailer)
- Physical Standard Edition (through a retailer)
Please also ensure that if you pre-ordered ESO from a retailer, that you have indeed redeemed the Early Access key you received. To ensure you have Early Access applied to your account, log in at account.elderscrollsonline.com, and check that "Early Access" indeed listed under Purchased Games --> Account Status.
ZOS_AmeliaR wrote: »We're currently looking into why you all are receiving this error. To reiterate what some others have said in this thread already, please keep in mind that there are two different types of Early Access: 5-day and 3-day.
5-Day Early Access is included with:
- Digital Standard Edition (through the ESO store)
- Digital Imperial Edition (through the ESO store)
- Physical Imperial Edition (through a retailer)
3-Day Early Access is included with:
- Digital Standard Edition (through a retailer)
- Physical Standard Edition (through a retailer)
Please also ensure that if you pre-ordered ESO from a retailer, that you have indeed redeemed the Early Access key you received. To ensure you have Early Access applied to your account, log in at account.elderscrollsonline.com, and check that "Early Access" indeed listed under Purchased Games --> Account Status.
But ElderScrolls store says both are 5 days for digital.
King to Queen and Check mate
Will pre-purchasing or pre-ordering give me early access to the game?
If players pre-purchase the Digital Standard or Digital Imperial Edition for PC/Mac from The Elder Scrolls Online Store (https://store.elderscrollsonline.com), they'll receive five days of early access to the game. Additional PC/Mac early access programs are available through participating retailers. We have not announced plans for early access on console formats.
which doesn't mention any difference in early access times.Additional PC/Mac early access programs are available through participating retailers
... but, as a bonus, at least I have had a chance to enjoy the credits, and if you haven't yet played them, do so, the music alone is worth it