The issues on the North American and European PC/Mac megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

forever lasting loading screen after logging in

UglyBunnyCu
UglyBunnyCu
✭✭✭
I have tried repairing, reinstalling, restarting computer and removed addons. This started happening like few days ago i cant get in game anymore, bought it from steam. What should i do?
  • ChuckyPayne
    ChuckyPayne
    ✭✭✭✭
    Try to switch off addons. You can switch off an all character at once, on character selection screen.

    This happened to me too. Master merchant :( as much I love as much I hate that addon too. I have 5 trade guilds 200k+ loaded items.

    I set in this addon load data after load, that helped, but lag during load, so anoying, but If I don't know the price or need to filter everything (too much time) that is much more anoying.

    1 thing missing very much from GW2 the very fast selling (global auction house).

    EDIT: Sry my english. You wrote already removed addons. Then I don't have idea sry.
    Edited by ChuckyPayne on February 1, 2018 11:44AM
  • UglyBunnyCu
    UglyBunnyCu
    ✭✭✭
    Try to switch off addons. You can switch off an all character at once, on character selection screen.

    This happened to me too. Master merchant :( as much I love as much I hate that addon too. I have 5 trade guilds 200k+ loaded items.

    I set in this addon load data after load, that helped, but lag during load, so anoying, but If I don't know the price or need to filter everything (too much time) that is much more anoying.

    1 thing missing very much from GW2 the very fast selling (global auction house).

    EDIT: Sry my english. You wrote already removed addons. Then I don't have idea sry.

    i have no problems with addons, i cant get in game after login
  • josiahva
    josiahva
    ✭✭✭✭✭
    After each and every update this happens to be, the loading screen takes longer and if I dont click the screen it kicks me back to login thinking I am inactive and the whole process starts again, but if I click somewhere then the game registers me as active and the game will load after a longer-than-usual loading screen and it will be fine to till the next update where it happens again
  • ZOS_Bill
    ZOS_Bill
    admin
    @UglyBunnyCu

    One more troubleshooting step that can help with long loading screens is checking your anti-virus exceptions. Steps for doing so are found below.

    Add Anti-virus and firewall exceptions

    The application files that may require exceptions are:
    • Bethesda.net_launcher: C:\Program Files (x86)\ZenimaxOnline\Launcher
    • ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online\game\client\eso.exe
    • Steam.exe: C:\Program Files (x86)\Steam\steam.exe

    For some anti-virus programs you may need to add entire folders as exceptions.
    • C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\
    • C:\Program Files (x86)\Steam\

    If you are still unable to log in, you can start a ticket with customer support.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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