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forever lasting loading screen after logging in

UglyBunnyCu
UglyBunnyCu
✭✭✭
I have tried repairing, reinstalling, restarting computer and removed addons. This started happening like few days ago i cant get in game anymore, bought it from steam. What should i do?
  • ChuckyPayne
    ChuckyPayne
    ✭✭✭✭
    Try to switch off addons. You can switch off an all character at once, on character selection screen.

    This happened to me too. Master merchant :( as much I love as much I hate that addon too. I have 5 trade guilds 200k+ loaded items.

    I set in this addon load data after load, that helped, but lag during load, so anoying, but If I don't know the price or need to filter everything (too much time) that is much more anoying.

    1 thing missing very much from GW2 the very fast selling (global auction house).

    EDIT: Sry my english. You wrote already removed addons. Then I don't have idea sry.
    Edited by ChuckyPayne on February 1, 2018 11:44AM
  • UglyBunnyCu
    UglyBunnyCu
    ✭✭✭
    Try to switch off addons. You can switch off an all character at once, on character selection screen.

    This happened to me too. Master merchant :( as much I love as much I hate that addon too. I have 5 trade guilds 200k+ loaded items.

    I set in this addon load data after load, that helped, but lag during load, so anoying, but If I don't know the price or need to filter everything (too much time) that is much more anoying.

    1 thing missing very much from GW2 the very fast selling (global auction house).

    EDIT: Sry my english. You wrote already removed addons. Then I don't have idea sry.

    i have no problems with addons, i cant get in game after login
  • josiahva
    josiahva
    ✭✭✭✭✭
    After each and every update this happens to be, the loading screen takes longer and if I dont click the screen it kicks me back to login thinking I am inactive and the whole process starts again, but if I click somewhere then the game registers me as active and the game will load after a longer-than-usual loading screen and it will be fine to till the next update where it happens again
  • ZOS_Bill
    ZOS_Bill
    admin
    @UglyBunnyCu

    One more troubleshooting step that can help with long loading screens is checking your anti-virus exceptions. Steps for doing so are found below.

    Add Anti-virus and firewall exceptions

    The application files that may require exceptions are:
    • Bethesda.net_launcher: C:\Program Files (x86)\ZenimaxOnline\Launcher
    • ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online\game\client\eso.exe
    • Steam.exe: C:\Program Files (x86)\Steam\steam.exe

    For some anti-virus programs you may need to add entire folders as exceptions.
    • C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\
    • C:\Program Files (x86)\Steam\

    If you are still unable to log in, you can start a ticket with customer support.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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