The Elder Scrolls Online

Update 50 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of April 20:
• NA megaservers for patch maintenance – April 20, 3:00AM EDT (7:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – April 20, 7:00 UTC (3:00AM EDT) - 17:00 UTC (12:00PM EDT)

Need help

Leave a Reply
gueds
gueds
Soul Shriven
hey guys, I got a promo key for 15 days of ESO Plus and now the promo is over.. I have other key , but when I select "redeem code" this message appears "You do not qualify for this product".. I don't know what to do, someone can help me?
  • Taleof2Cities
    Taleof2Cities
    ✭✭✭✭✭
    ✭✭✭✭✭
    What product is the "other key"? Is it something you purchased?

    You're right the promo for ESO+ is over ...
  • gueds
    gueds
    Soul Shriven
    Yes, I bought cause I liked the game.
  • Taleof2Cities
    Taleof2Cities
    ✭✭✭✭✭
    ✭✭✭✭✭
    gueds wrote: »
    Yes, I bought cause I liked the game.

    If you’re willing to start a support ticket I think ZOS can help.

    Since you liked the game enough to buy it and are trying to get in and play.
  • ZOS_Bill
    ZOS_Bill
    admin
    @gueds

    We have sent you a PM to followup on this issue. Please check your inbox.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
Sign In or Register to comment.