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Need help

gueds
gueds
Soul Shriven
hey guys, I got a promo key for 15 days of ESO Plus and now the promo is over.. I have other key , but when I select "redeem code" this message appears "You do not qualify for this product".. I don't know what to do, someone can help me?
  • Taleof2Cities
    Taleof2Cities
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    What product is the "other key"? Is it something you purchased?

    You're right the promo for ESO+ is over ...
  • gueds
    gueds
    Soul Shriven
    Yes, I bought cause I liked the game.
  • Taleof2Cities
    Taleof2Cities
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    gueds wrote: »
    Yes, I bought cause I liked the game.

    If you’re willing to start a support ticket I think ZOS can help.

    Since you liked the game enough to buy it and are trying to get in and play.
  • ZOS_Bill
    ZOS_Bill
    admin
    @gueds

    We have sent you a PM to followup on this issue. Please check your inbox.
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