Error 500 when trying to access account management page

Ilmarthethief · August 2017

Hello
After todays update I'm getting error 500 when I try to navigate to account management. Tried several different browsers, cleaned cookies and cache - nothing helps

All was well no more than a week ago.

MissBizz · August 2017

Odd... I just did so on chrome. Care listing any further information you think may be helpful?

Ilmarthethief · August 2017

MissBizz wrote: »

Odd... I just did so on chrome. Care listing any further information you think may be helpful?

Well.. did they add a country block for former Soviet Union (I am from Belarus)?
No more ideas to be honest

SmallCatInTheHat · August 2017

I am having the exact same issue. No matter what device (PC/IOS), browser (IE/Safari/Chrome/Firefox) or service provider (fiber/GSM) I try, I get this error page whenever I try to log into my account.

Typeous · August 2017

Same issue here! I can access the page with VPN, but it doesnt work after i login..

SmallCatInTheHat · August 2017

Typeous wrote: »

Same issue here! I can access the page with VPN, but it doesnt work after i login..

I have also tried through a VPN and managed to get the birth date page, along with the code security page, after which I get the same error again.

Tried this now with a variety of browsers on 2 desktops, 2 laptops and 2 mobile devices at home and other networks, both wired & GSM and nothing helps.

ZOS_Bill · August 2017

As posted here, we are currently looking into this issue with getting Error 500 on the account page.

ZOS_GinaBruno · August 2017

Hey guys, please try refreshing your account page now. We just pushed out a fix that should allow you to log in.

arvilla · August 2017

Thanks. its working now.

Vanthras79 · August 2017

ZOS_GinaBruno wrote: »

Hey guys, please try refreshing your account page now. We just pushed out a fix that should allow you to log in.

Ilmarthethief · August 2017

Thanks a lot, problem solved