Account page - Error 500

tap3ahchinaeb17_ESO · August 2017

Since the latest maintenance I'm unable to access my account page:

I tried clearing the cache, several different browsers and computers (including the one from work, which uses different ISP). I also tried to access the page from incognito session while not logged in. All with the same result.
Two days ago, before the maintenance, I was able to access the page just fine.

Typeous · August 2017

same here!

ZOS_GinaBruno · August 2017

Thanks for letting us know, we're looking into this issue now.

tap3ahchinaeb17_ESO · August 2017

Solved for me. Thanks!

Wolfhammer · August 2017

ZOS_GinaBruno wrote: »

Thanks for letting us know, we're looking into this issue now.

I'm trying to re-sub and cant get my account page.

If I browse to the usual address the screen kind of gets updated and each time a "$" symbol is added to the address bar and eventually its gives up with a 404

example of the address https://account.elderscrollsonline.com/ag?redirect_to=https://account.elderscrollsonline.com/$$$$$$$$$$$$$$$$$$$$$$$$$$

The $'s just keep getting added one after the other in a loop. It's like where I'm being directed to doesn't exist.

delboyspencer_YNWA · August 2017

Hi

I'm having the same problems with not being able to log into my account.

video shot here:

https://youtube.com/watch?v=ZTOWiGUswPM

and here

https://www.youtube.com/watch?v=BAKR-mPsEk0

hope you fix this asap because my ESO plus will be coming to an end in the next couple of days.

Regards

Spencer