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Error 500 when trying to access account management page

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Ilmarthethief
Ilmarthethief
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Hello
After todays update I'm getting error 500 when I try to navigate to account management. Tried several different browsers, cleaned cookies and cache - nothing helps :( All was well no more than a week ago.
  • MissBizz
    MissBizz
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    Odd... I just did so on chrome. Care listing any further information you think may be helpful?
    Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord
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  • Ilmarthethief
    Ilmarthethief
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    MissBizz wrote: »
    Odd... I just did so on chrome. Care listing any further information you think may be helpful?

    Well.. did they add a country block for former Soviet Union (I am from Belarus)?
    No more ideas to be honest :|
  • SmallCatInTheHat
    SmallCatInTheHat
    Soul Shriven
    I am having the exact same issue. No matter what device (PC/IOS), browser (IE/Safari/Chrome/Firefox) or service provider (fiber/GSM) I try, I get this error page whenever I try to log into my account.
  • Typeous
    Typeous
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    Same issue here! I can access the page with VPN, but it doesnt work after i login..
  • SmallCatInTheHat
    SmallCatInTheHat
    Soul Shriven
    Typeous wrote: »
    Same issue here! I can access the page with VPN, but it doesnt work after i login..

    I have also tried through a VPN and managed to get the birth date page, along with the code security page, after which I get the same error again.

    Tried this now with a variety of browsers on 2 desktops, 2 laptops and 2 mobile devices at home and other networks, both wired & GSM and nothing helps.
  • ZOS_Bill
    ZOS_Bill
    admin
    As posted here, we are currently looking into this issue with getting Error 500 on the account page.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Hey guys, please try refreshing your account page now. We just pushed out a fix that should allow you to log in.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • arvilla
    arvilla
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    Thanks. its working now.
  • Vanthras79
    Vanthras79
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    ZOS_GinaBruno wrote: »
    Hey guys, please try refreshing your account page now. We just pushed out a fix that should allow you to log in.

    <3
    Norion Germain - Telvanni Wizard, Covenant Battle Mage, Mage's Guild Magister, Resident of Daggerfall Overlook, Lord of Tel Galen, Psijic Monk, Antiquarian, Breton Scholar, and Traveler.

  • Ilmarthethief
    Ilmarthethief
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    Thanks a lot, problem solved
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