Login Issues on NA

CaineCarver · July 2017

These problems started for me Wednesday night and continue to keep me out of the game completely till around 6pm est, then until this morning I was able to play outside the PVP zones but no I'm Back to not being able to get into the game at all.

I remained pretty calm yesterday and just did other things, last evening I goofed around not being able to PVP or do the event. Today I am hopeful things will get fixed BUT...

I am getting very annoyed we are not hearing from ZOS or Gina. I feel like they are sweeping this under the rug so to speak. I feel like I feel.

ZOS_GinaBruno · July 2017

Just re-posting this here since it got hidden at the end of the last page -

ZOS_GinaBruno wrote: »

Hey guys, just to give you an update, we have identified what's causing some of you to be unable to get past character load or stay connected for more than a short period of time. We're working on potential solutions, but please understand this may take some time. We understand this is frustrating, but appreciate your patience while we work on a fix for this.

Edit: Also changed the title of the thread to be more clear for other players

Thannazzar · July 2017

Gina, many thanks. Grateful if this info could be passed on to the support team as they are still pointing the issue towards players machines and isps rather than acknowledging that it's at ZOSs end.

Rohamad_Ali · July 2017

ZOS_GinaBruno wrote: »

Just re-posting this here since it got hidden at the end of the last page -

ZOS_GinaBruno wrote: »

Hey guys, just to give you an update, we have identified what's causing some of you to be unable to get past character load or stay connected for more than a short period of time. We're working on potential solutions, but please understand this may take some time. We understand this is frustrating, but appreciate your patience while we work on a fix for this.

Edit: Also changed the title of the thread to be more clear for other players

The longer this takes the more tan I am getting . Was hoping to play before I audition for Baywatch 2 .

runagate · July 2017

Rohamad_Ali wrote: »

ZOS_GinaBruno wrote: »

Just re-posting this here since it got hidden at the end of the last page -

ZOS_GinaBruno wrote: »

Hey guys, just to give you an update, we have identified what's causing some of you to be unable to get past character load or stay connected for more than a short period of time. We're working on potential solutions, but please understand this may take some time. We understand this is frustrating, but appreciate your patience while we work on a fix for this.

Edit: Also changed the title of the thread to be more clear for other players

The longer this takes the more tan I am getting . Was hoping to play before I audition for Baywatch 2 .

That is the only thing that could make me watch Baywatch 2. Golden tanned Rohammad yum.

Elsonso · July 2017

Rohamad_Ali wrote: »

ZOS_GinaBruno wrote: »

Just re-posting this here since it got hidden at the end of the last page -

ZOS_GinaBruno wrote: »

Hey guys, just to give you an update, we have identified what's causing some of you to be unable to get past character load or stay connected for more than a short period of time. We're working on potential solutions, but please understand this may take some time. We understand this is frustrating, but appreciate your patience while we work on a fix for this.

Edit: Also changed the title of the thread to be more clear for other players

The longer this takes the more tan I am getting . Was hoping to play before I audition for Baywatch 2 .

Fortunately, I have been able to get back into the game. I have been outside so much recently that the neighbors were concerned about some pale stranger walking around my property. i didn't even know I had neighbors!

Rohamad_Ali · July 2017

runagate wrote: »

Rohamad_Ali wrote: »

ZOS_GinaBruno wrote: »

Just re-posting this here since it got hidden at the end of the last page -

ZOS_GinaBruno wrote: »

Hey guys, just to give you an update, we have identified what's causing some of you to be unable to get past character load or stay connected for more than a short period of time. We're working on potential solutions, but please understand this may take some time. We understand this is frustrating, but appreciate your patience while we work on a fix for this.

Edit: Also changed the title of the thread to be more clear for other players

The longer this takes the more tan I am getting . Was hoping to play before I audition for Baywatch 2 .

That is the only thing that could make me watch Baywatch 2. Golden tanned Rohammad yum.

runagate · July 2017

Rohamad_Ali wrote: »

runagate wrote: »

Rohamad_Ali wrote: »

ZOS_GinaBruno wrote: »

Just re-posting this here since it got hidden at the end of the last page -

ZOS_GinaBruno wrote: »

Hey guys, just to give you an update, we have identified what's causing some of you to be unable to get past character load or stay connected for more than a short period of time. We're working on potential solutions, but please understand this may take some time. We understand this is frustrating, but appreciate your patience while we work on a fix for this.

Edit: Also changed the title of the thread to be more clear for other players

The longer this takes the more tan I am getting . Was hoping to play before I audition for Baywatch 2 .

That is the only thing that could make me watch Baywatch 2. Golden tanned Rohammad yum.

OK, that made my day spectacularly better.

Juli'St · July 2017

ZOS_GinaBruno wrote: »

Just re-posting this here since it got hidden at the end of the last page -

ZOS_GinaBruno wrote: »

Hey guys, just to give you an update, we have identified what's causing some of you to be unable to get past character load or stay connected for more than a short period of time. We're working on potential solutions, but please understand this may take some time. We understand this is frustrating, but appreciate your patience while we work on a fix for this.

Edit: Also changed the title of the thread to be more clear for other players

Ok.

mystfit · July 2017

ZOS_GinaBruno wrote: »

Just re-posting this here since it got hidden at the end of the last page -

ZOS_GinaBruno wrote: »

Hey guys, just to give you an update, we have identified what's causing some of you to be unable to get past character load or stay connected for more than a short period of time. We're working on potential solutions, but please understand this may take some time. We understand this is frustrating, but appreciate your patience while we work on a fix for this.

Edit: Also changed the title of the thread to be more clear for other players

Is this related to not being able to log in at all? I can't get past the log in screen. Was fun yesterday. had trouble this AM then did make it in but now am not able to log in. Error 200.

Rohamad_Ali · July 2017

I've tried everything . Removed all addons , repair , reboot , flush DNS , reboot modem , call ISP (they laughed it's not them) but reset my modem anyways , disabled all firewalls , repaired , flush DNS , reboot modem , turned modem East towards Mecca , Called a old priest and a young priest , sacrificed a rubber chicken , called Dr Phil hotline , Oprah hotline , burnt sage around the house , hung wind chimes , set up a wishing well fountain outside , dropped 12 quarters in , meditated on a bamboo mat near a reflecting pool and sung in binary .

I'm out of ideas .

Elsonso · July 2017

Rohamad_Ali wrote: »

I've tried everything . Removed all addons , repair , reboot , flush DNS , reboot modem , call ISP (they laughed it's not them) but reset my modem anyways , disabled all firewalls , repaired , flush DNS , reboot modem , turned modem East towards Mecca , Called a old priest and a young priest , sacrificed a rubber chicken , called Dr Phil hotline , Oprah hotline , burnt sage around the house , hung wind chimes , set up a wishing well fountain outside , dropped 12 quarters in , meditated on a bamboo mat near a reflecting pool and sung in binary .

I'm out of ideas .

Fresh sage, hand collected by virgins, and dried while soothing music played from live performers... right? Otherwise, you wasted the match.

gp1680 · July 2017

Rohamad_Ali wrote: »

I've tried everything . Removed all addons , repair , reboot , flush DNS , reboot modem , call ISP (they laughed it's not them) but reset my modem anyways , disabled all firewalls , repaired , flush DNS , reboot modem , turned modem East towards Mecca , Called a old priest and a young priest , sacrificed a rubber chicken , called Dr Phil hotline , Oprah hotline , burnt sage around the house , hung wind chimes , set up a wishing well fountain outside , dropped 12 quarters in , meditated on a bamboo mat near a reflecting pool and sung in binary .

I'm out of ideas .

Have you tried sacrificing a small goat to RNGesus, because it seems a successful login is about as a rare as a sharpened Spriggan sword dropping.

Sereamha · July 2017

Thank god it is being looked at. Support talked to my friend and told her it was her video card, despite it working fine for 7 months. Bull ***. She has the same problem as everyone here. Gets on, can't whisper or speak in guild, then is booted after about 30 seconds.

Now -I- have the problem. I get on, can't whisper or guildchat, then I am booted. Support needs to get their heads out of their ass and realise that it is on THEIR end.

Asgari · July 2017

PC NA - Cant log in

Elsonso · July 2017

Sereamha wrote: »

Thank god it is being looked at. Support talked to my friend and told her it was her video card, despite it working fine for 7 months. Bull ***. She has the same problem as everyone here. Gets on, can't whisper or speak in guild, then is booted after about 30 seconds.

Now -I- have the problem. I get on, can't whisper or guildchat, then I am booted. Support needs to get their heads out of their ass and realise that it is on THEIR end.

I am not going to poop on Support, because they have been nothing but good to me. However, I think that the Studio communicates current status of issues with Support much the same as they communicate with us. In other words, Support isn't told this is happening and so they treat it as normal. Once support gets dialed in, I expect that will stop.

Asgari wrote: »

PC NA - Cant log in

I am still getting intermittent failures when loading characters. Logging in works fine. Most times, I can get into the game, and once I do it seems solid. Have not been booted once I have my feet on the virtual ground. However, there are runs where to boots me during character load.

I assume that whatever they are doing back there behind the curtain is not yet finished.

Dracofyre · July 2017

ignore that man behind the curtain, and did you missed MMO Burnout player meeting?

Rohamad_Ali · July 2017

lordrichter wrote: »

Rohamad_Ali wrote: »

I've tried everything . Removed all addons , repair , reboot , flush DNS , reboot modem , call ISP (they laughed it's not them) but reset my modem anyways , disabled all firewalls , repaired , flush DNS , reboot modem , turned modem East towards Mecca , Called a old priest and a young priest , sacrificed a rubber chicken , called Dr Phil hotline , Oprah hotline , burnt sage around the house , hung wind chimes , set up a wishing well fountain outside , dropped 12 quarters in , meditated on a bamboo mat near a reflecting pool and sung in binary .

I'm out of ideas .

Fresh sage, hand collected by virgins, and dried while soothing music played from live performers... right? Otherwise, you wasted the match.

A virgin in Los Angelos ? Where ? I'd have more luck tracking the Big Foot .

Kaynlor · July 2017

I can log in, but I keep getting booted after character selection. This was happening sporadically for the past few days, but today I can't play at all.

OC_Justice · July 2017

DDOS
Read sticky at top of forum list.

ZOS_GinaBruno · July 2017

We just pushed out a potential fix on all NA servers. Please completely close your game client, then try logging in.

Caine_Carver · July 2017

It is after 5 PM EDT ... business close on a Friday so is this going to be left unfixed for the weekend or is someone still working on this? Please tell us ZOS.

MissBizz · July 2017

Caine_Carver wrote: »

It is after 5 PM EDT ... business close on a Friday so is this going to be left unfixed for the weekend or is someone still working on this? Please tell us ZOS.

@Caine_Carver Come back to the thread! Gina posted at the exact same time as you

Morbash · July 2017

ZOS_GinaBruno wrote: »

We just pushed out a potential fix on all NA servers. Please completely close your game client, then try logging in.

Great timing!

It's working so far. Thank you!

Moloch1514 · July 2017

ZOS_GinaBruno wrote: »

We just pushed out a potential fix on all NA servers. Please completely close your game client, then try logging in.

Awesome, fingers crossed!

zoihead · July 2017

I think they started fixing that since i tried to log in right now and i'm able to stay and do things as before.. Good luck all.

Rohamad_Ali · July 2017

I can now play after the launcher patch and am so happy !

OC_Justice · July 2017

ZOS_GinaBruno wrote: »

We just pushed out a potential fix on all NA servers. Please completely close your game client, then try logging in.

I am hoping this fix included a few Daedra and an Oblivion portal sent to the individuals responsible.

Radiance · July 2017

ZOS_GinaBruno wrote: »

We just pushed out a potential fix on all NA servers. Please completely close your game client, then try logging in.

I've been able to log in stably for more than a few minutes now and I am very grateful although only time will tell how long it lasts... I am only just now discovering PVP because of this event and have a newfound love for it but have been completely unable to play the last 3 days because of this Login/Connection problem and will most-likely never be able to finish the achievements for this event in time Due To my lost time and naivete... Is this my fault? Is it possible to have this event extended or will those victim to this error be compensated in any way?

sevomd69 · July 2017

ajdawson18ub17_ESO wrote: »

ZOS_GinaBruno wrote: »

We just pushed out a potential fix on all NA servers. Please completely close your game client, then try logging in.

I've been able to log in stably for more than a few minutes now and I am very grateful although only time will tell how long it lasts... I am only just now discovering PVP because of this event and have a newfound love for it but have been completely unable to play the last 3 days because of this Login/Connection problem and will most-likely never be able to finish the achievements for this event in time Due To my lost time and naivete... Is this my fault? Is it possible to have this event extended or will those victim to this error be compensated in any way?

pretty much no to all your questions...