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Login Issues on NA

  • Thogard
    Thogard
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    Can we get more information on Akamai technologies? Where are these nodes located? It appears that hopping to dallas is no longer ideal...

    I think ZoS might be trying to relocate the jump in point for their servers to get around these bad ATT nodes. Can anyone else confirm? I seem to be getting the best ping by using the VPN to jump in from Norcal instead of from Texas... bizarre.

    EDIT: and yes, most of the people who are having issues need to flush their DNS. Server route has changed so you need to clear all that stuff.
    Edited by Thogard on July 28, 2017 12:47AM
    PC NA - @dazkt - Dazk Ardoonkt / Sir Thogalot / Dask Dragoh’t / Dazk Dragoh’t / El Thogardo

    Stream: twitch.tv/THOGARDvsThePeasants
    YouTube: http://youtube.com/c/thogardpvp


  • grax40
    grax40
    Soul Shriven
    at least you all are getting to log into your character screens. I have been trying to play since the update on Monday. Have done all of the things posted plus everything in support. Waved my mouse around for 6 hours before I gave up on my character screen to load. Now the only thing left for me to try is to totally uninstall and reinstall game. Probably won't fix it but maybe reinstalling patch may help.
  • Trinity_Is_My_Name
    Trinity_Is_My_Name
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    I get to my Character screen, select a toon, loads for a few seconds then exits with "An error has occurred, please try again later".

    Thanks ZOS!
  • qsnoopyjr
    qsnoopyjr
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    ESO has WORLD CLASS DEVELOPERS on there team, believe me if they could fix it now they would.

    But if they showed you the issue, believe me, it would take you very long time to fix it too, it would be too much for you, you would quit your job most likely.

    So I would make threads saying "I know you working on fixing servers, HIGHLY appreciate it, you guys are truly the WORLD CLASS DEVELOPERS, keep on keeping on!"
    Edited by qsnoopyjr on July 28, 2017 1:23AM
  • Khipu
    Khipu
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    Trying to put in a ticket on website, also over and over. Keep getting an endless looping circle. :cold_sweat:
    Sejreia-Efeliel-Olympias-Emerald Ire-Asifi Kare-Skips~on~Starfire-Everbloom-Sugrahdun-Elsreia-Ceruval
    PC NA
    MMORPG:2004-2019
    Taking stealth away from the Bosmer is like taking magic away from the Altmer, making Nords allergic to mead, or making Orcs pretty. - @Cundu_Ertur
    “Keep your face always toward the sunshine - and shadows will fall behind you.” ― Walt Whitman
  • Elsonso
    Elsonso
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    Thogard wrote: »
    Can we get more information on Akamai technologies? Where are these nodes located? It appears that hopping to dallas is no longer ideal...

    I think they contracted with Akamai for DDoS mitigation and that got turned on this week. I think that we have been seeing the results of that, and they have probably been trying to tune and adapt to get it working right.

    I expect that they will get things working, and once they do, it should remedy DDoS attacks that might happen in the future. Until then, I would say we can expect a few rough days while Akamai and ZOS figure out how to get it working reliably.

    Right now, I am in the game. Let's hope it stays that way.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • Tyreal1974
    Tyreal1974
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    Copy / paste response. Lol

    There's only so many ways we can say we're looking into something. ;)

    Maybe a sticky thread that gets updated that people could reference would be good be a good idea at this point. I am sure that there have been over a dozen threads across multiple forum sections about this issue this week alone, so a consolidated ZOS sticky thread that does not get closed with updated information from ZOS to their customers would help out all the masses just looking for information or status updates.
    Edited by Tyreal1974 on July 28, 2017 1:45AM
  • Rohamad_Ali
    Rohamad_Ali
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    I've tried everything listed in this thread several times and can no longer log in but it's ok . I was just looking to do a writ and log anyways as it is . Hopefully ZoS can fix what ever change they made to cause this issue as many of us did not have it before and made no changes on our end .
  • ThePrinceOfBargains
    ThePrinceOfBargains
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    qsnoopyjr wrote: »
    ESO has WORLD CLASS DEVELOPERS

    4fRiXdW.gif
  • Tyreal1974
    Tyreal1974
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    delete

    Edited by Tyreal1974 on July 28, 2017 3:00AM
  • Tyreal1974
    Tyreal1974
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    TheMaster wrote: »
    qsnoopyjr wrote: »
    ESO has WORLD CLASS DEVELOPERS

    4fRiXdW.gif

    top-men-we-have-top-men-working-on-the-network-topmen.jpg
  • rynth
    rynth
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    I'm curious all people crying and moaning and talking all sorts of crap about developers and stuff, how many MMO's have you created?
    When asked what he would do for a Klondike bar. Grand Moff Tarkin said "why I would blow up Alderaan."
  • Palidon
    Palidon
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    ZOS_GinaBruno

    There's only so many ways we can say we're looking into something. ;)
    Gina Bruno

    July 27
    Staff Post

    Well there are only so many ways players can say your lack of being able to fix the poor server performance can only come under the title of INCOMPETENCE. Your server issues have plagued this game for years but you are still looking into it. So pathetic.
  • gustavorichard
    gustavorichard
    Soul Shriven
    UPDATE: I rebooted my pc/win10 and till now is working, but I've try only once
  • iPrey
    iPrey
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    rynth wrote: »
    I'm curious all people crying and moaning and talking all sorts of crap about developers and stuff, how many MMO's have you created?

    :|

    I assume we should be happy with the 60fps fluctuation every 2 minutes because we haven't created any MMO's??

    orrrrr...

    maybe because I haven't played any other MMO's with this many problems (that I pay $15/month) that I should just keep my mouth shut and accept the bs.
    Edited by iPrey on July 28, 2017 4:16AM
  • Khipu
    Khipu
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    UPDATE: I rebooted my pc/win10 and till now is working, but I've try only once

    Are you able to use a wayshrine/travel to another area?
    Sejreia-Efeliel-Olympias-Emerald Ire-Asifi Kare-Skips~on~Starfire-Everbloom-Sugrahdun-Elsreia-Ceruval
    PC NA
    MMORPG:2004-2019
    Taking stealth away from the Bosmer is like taking magic away from the Altmer, making Nords allergic to mead, or making Orcs pretty. - @Cundu_Ertur
    “Keep your face always toward the sunshine - and shadows will fall behind you.” ― Walt Whitman
  • gustavorichard
    gustavorichard
    Soul Shriven
    Yep. with all my toons, I didnt try Cyro yet, but I think is working as well

  • Banana
    Banana
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    Battleping improved my terrible ping a little bit.
  • Juli'St
    Juli'St
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    Server crash...
  • bottleofsyrup
    bottleofsyrup
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    Yep. My whole group got 10k+ ping then got booted to login.
  • olivesforge
    olivesforge
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    It blowded up again.
    PCNA | Aldmeri Dominion
    OlivesForge / Swiss Army Templar | Twink of Insanity / Gankblade | Olivesisnotonfire / Annoying Sorc | E. Angus / Magicka Pigeon-Thrower | K. Angus / Stamina Pigeon-Thrower
    Personage of note in:
    Dominant Dominion | Ethereal Traders Union | Knights of the Istari | CoC | Cyrodiil FG
  • Saturn
    Saturn
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    Rip servers. This has been a very successful event. That is if they are judging by how many times they are able to crash the servers.
    "Madness is a bitter mercy, perhaps, but a mercy nonetheless."

    Fire and Ice
  • Avidspark
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    It blowded up again.

    Youp.
    'Build a man a fire, and he'll be warm for a day. Set a man on fire, and he'll be warm for the rest of his life.'
    T. Pratchett, 1948-2015 RIP, you are missed
  • LadyDestiny
    LadyDestiny
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    Omg just logged in today. Went to vivec campaign. Took food and used ap buff. None of them are working. What the heck.....This isn't even prime time. So tired of this. Abilities not firing, potions not working, rubberbanding, freezing, crashing and whole campaign dc's and missing that TICK!
  • Juli'St
    Juli'St
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    Saturn wrote: »
    Rip servers. This has been a very successful event. That is if they are judging by how many times they are able to crash the servers.

    :/
  • khai014
    khai014
    when you're in the middle of a fight and suddenly.. WHAT THE F.........................................................K
  • MakoFore
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    rynth wrote: »
    I'm curious all people crying and moaning and talking all sorts of crap about developers and stuff, how many MMO's have you created?

    really? this is the standard and justification we re holding ourselves to? individual achievement against multinational IT and entertainment - that has corporate responsibility to its paying cusomters and clients?

    I'm sure this is amazing every time you turn on the computer- and you are amazed as you behold the wonders of technology- so much so that you have nothing bad to say- because perhaps you re grreatful we can fly and communicate across continents in this day and age. but lets snap back to reality- this is a multi million dollar company under a 2.5 billion dollar one.

    we're comparing zos to other companies in its tier and category and industry and others in parallel ones. . you look at playstation, blizzard, netflix, Facebook, easports , LOL, etc, etc. we just want it to work- consistently and stably. this isn't a game in beta. this is year 4 now. as i ve said many times- i spend my entertainment dollar on this more than netflix, going to the movies, and several other games- and this is by far the worst performing thing i spend any money on .

    if people held themselves to your thinking we d be amazed at the car that moves- despite it going up in flames- instead of demanding it match others that have been made. yes the complaining gets old- but this logic is stupid- we need to hold this company accountable- and if that means daily posts- well thats our only means of voicing our frustration- and our only means of "striking". we all obv. love this game- play it way too much and pay way to much to play it. but sadly this is all we have left in order to strike a fire in their belly, or provoke some kind of reaction to get better service, better cusomter service and better tech service. i would much rather be playing- but i can't like thhe rest of us.
  • Juli'St
    Juli'St
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    rynth wrote: »
    I'm curious all people crying and moaning and talking all sorts of crap about developers and stuff, how many MMO's have you created?

    I appreciate ESO, I really like PvP campaigns (I do not see anything similar in another game). But here I speak as a player that pays monthly and even if it did not pay, I believe that ZOS would pay the same attention to me. As @ZOS_GinaBruno said, they're working on it. I find normal discontent, I think it's natural to have complaints, frustrations about a service that is not working.

    Comapraging with developers makes no sense in this topic.
    Edited by Juli'St on July 28, 2017 7:01AM
  • Juli'St
    Juli'St
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    Server crash... again
  • Avidspark
    Avidspark
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    Double tapped :o:s:'(
    'Build a man a fire, and he'll be warm for a day. Set a man on fire, and he'll be warm for the rest of his life.'
    T. Pratchett, 1948-2015 RIP, you are missed
This discussion has been closed.