Maintenance for the week of October 13:
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/683901
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/683901
Login Issues on NA
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Tandor✭✭✭✭✭
✭✭✭✭✭I submitted a support ticket and received a response back that they needed my game consultant report. Apparently they believe that it's our computers and nothing to do with their game.
It's perfectly possible that there's a compatibility or other issue that only affects certain players, given that not everyone has these problems. By analyzing the game consultant reports they can see any common denominators.1 -
vamp_emily✭✭✭✭✭
✭✭✭Got live footage of an actual ZOS developer trying to fix the servers.
I don't think it is a footage of an acual ZOS developer, it is more like a footage of a user banging his/her computer and wondering why they can't log in.
If you want a friend, get a dog.
AW Rank: Grand Warlord 1 ( level 49)1 -
Seen as I didn't have any issues until yesterday I am very confidant it is not my computer. Other examples that it is not my computer is I am not the only one who is experiencing it. People from all over the US are having this problem, not just people with my rig. It started out of the blue yesterday.
Please ZOS give us a fix!1 -
ZOS_GinaBrunoCommunity ManagerHey guys, just wanted to let you know that we're actively looking into all this.6 -
ZOS_GinaBrunoCommunity ManagerHEBREWHAMMERRR wrote: »Copy / paste response. Lol
There's only so many ways we can say we're looking into something.
27 -
VileDeeds77✭✭✭ZOS_GinaBruno wrote: »HEBREWHAMMERRR wrote: »Copy / paste response. Lol
There's only so many ways we can say we're looking into something.
Gina you are awesome!
Sometimes I wish we had a thumbs down, or a down vote option on some peoples responses on here.7 -
MakeNoiseMan✭✭✭ZOS_GinaBruno wrote: »Hey guys, just wanted to let you know that we're actively looking into all this.
Fantastic!
Even just one line like this makes me rest a lot easier. Thank you @ZOS_GinaBruno and the rest of the team! 2 -
LilyOra✭✭✭LyllithMorgan wrote: »Seen as I didn't have any issues until yesterday I am very confidant it is not my computer. Other examples that it is not my computer is I am not the only one who is experiencing it. People from all over the US are having this problem, not just people with my rig. It started out of the blue yesterday.
Please ZOS give us a fix!
Started for me yesterday also. Multiple toons get kicked to login screen right after logging onto them. No error message.
At first I thought it was because I was logging onto an old werewolf toon to bite someone and havent played on them in a while but the same is happening this morning on a toon I regularly play on.
Thanks Gina, looking forward to a fix.Edited by LilyOra on July 27, 2017 2:47PM0 -
Krayzie✭✭✭✭✭Everyone gets so hyped over a ZoS response because they're so rare lul
Guess what? Server problems aren't going to go away, they're gonna implement an incremental hot fix involving duct tape and bubble gum.
I'm a PVE roleplayer concerned about my vampires stage 4 skin tone and keep getting load screens so I came here to distract people from major issues with a rant thread about my characters cosmetic appearance.3 -
ThePrinceOfBargains✭✭✭✭✭
✭Good, a response. I was running out of ways to call them incompetent.
Still have a couple more I'll inevitably have to use within the next day or so. ~Pibb0 -
Juli'St✭✭✭✭ZOS_GinaBruno wrote: »Hey guys, just wanted to let you know that we're actively looking into all this. 0
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Juli'St✭✭✭✭LyllithMorgan wrote: »Seen as I didn't have any issues until yesterday I am very confidant it is not my computer. Other examples that it is not my computer is I am not the only one who is experiencing it. People from all over the US are having this problem, not just people with my rig. It started out of the blue yesterday.
Please ZOS give us a fix!
Started for me yesterday also. Multiple toons get kicked to login screen right after logging onto them. No error message.
At first I thought it was because I was logging onto an old werewolf toon to bite someone and havent played on them in a while but the same is happening this morning on a toon I regularly play on.
Thanks Gina, looking forward to a fix.
Exacly!0 -
Juli'St✭✭✭✭To describe
Problem started yesterday, after the PS4 maintenance. I do not know if there is a relationship, but the problem starts at the same time. Players attempt to log in, they are thrown to the login screen for no reason or apparent reason, there is no message. Just the 'disconect'. When they can log in, the connection to the server drops a few seconds later, with no reason or message.Edited by Juli'St on July 27, 2017 3:24PM0 -
Juli'St✭✭✭✭...e novamente o problema volta para mim.
(and, again, the problem back to me) Edited by Juli'St on July 27, 2017 3:27PM0 -
VagabondLife✭✭✭✭@ZOS_GinaBruno
If you'd like to see the problem in action, take a look at my account activity over the past 20 minutes.
About a dozen login attempts.
2 successes on my main toon, lasting less than 2 seconds each.
1 success on a crafting alt, which lasted about 2 minutes, during which I was able to loot a single backpack before I lost the ability to interact with anything, and then got booted back to login screen.
All other attempts failed.
I don't seem to have any trouble logging into the EU server, but swapping back and forth does NOT fix my problem with the NA server. Also, I'm currently trying to connect from an entirely different location than I was last night (same ISP, but physically miles apart) and still having the identical problem.0 -
Juli'St✭✭✭✭Just to be clear
We can login, problem IS: after loging, on screen to select character/OR in game, after few secound IN game, we are kicked.1 -
Rikkof✭✭✭ZOS_GinaBruno wrote: »HEBREWHAMMERRR wrote: »Copy / paste response. Lol
There's only so many ways we can say we're looking into something.
PROBLEM = UR SERVERS
This is beyond any shadow of a doubt, your servers are bad and must be upgraded asap
Megaservre can do a lot, but for number of players and instances (PVE-PVP-SOLO PLAY) hosted on a megaserver is a bit too much, thus bad unpolayable conection
I woudl start by fixing servers1 -
Krayzie✭✭✭✭✭ZOS_GinaBruno wrote: »HEBREWHAMMERRR wrote: »Copy / paste response. Lol
There's only so many ways we can say we're looking into something.
PROBLEM = UR SERVERS
This is beyond any shadow of a doubt, your servers are bad and must be upgraded asap
Megaservre can do a lot, but for number of players and instances (PVE-PVP-SOLO PLAY) hosted on a megaserver is a bit too much, thus bad unpolayable conection
I woudl start by fixing servers
Yea they're like 'idk wtf is wrong guess will just add more content?"
It's YOUR servers ZoS, not us, it's never BEEN USI'm a PVE roleplayer concerned about my vampires stage 4 skin tone and keep getting load screens so I came here to distract people from major issues with a rant thread about my characters cosmetic appearance.2 -
TempusFugit✭✭✭I am on PC NA Server - It is now 12:04 PM and I am on EDT.
Am having problems accessing the game. Multiple attempts unsuccessful.
As others have reported...
I login ok, then get to the character selection menu, select a character and get the usual loading screen. After a few seconds - poof! - am dropped back to the login screen. Message that is displayed is: " An error has occured. Please wait a few minutes and login again."
NB. Nothing has changed on my end since I last played a day or so ago.
Thank you in advance for your help and attention to this problem.
Edited by TempusFugit on July 27, 2017 4:17PMPC NA AD/DC/EPAsh : "Klaatu Barada N... necktie... nectar... nickel... noodle. It's an "N" word, it's definitely an "N" word!"0 -
rhapsodious✭✭✭✭✭
✭ZOS_GinaBruno wrote: »HEBREWHAMMERRR wrote: »Copy / paste response. Lol
There's only so many ways we can say we're looking into something.
PROBLEM = UR SERVERS
This is beyond any shadow of a doubt, your servers are bad and must be upgraded asap
Megaservre can do a lot, but for number of players and instances (PVE-PVP-SOLO PLAY) hosted on a megaserver is a bit too much, thus bad unpolayable conection
I woudl start by fixing servers
Yea they're like 'idk wtf is wrong guess will just add more content?"
It's YOUR servers ZoS, not us, it's never BEEN US
The people working on server stability and the people working on adding more content are two completely different teams and I doubt you want the people from one team working on the other ¯\_(ツ)_/¯
Network infrastructure is a pain, and I don't envy the guys working on it. I'm pretty sure they have as much interest in fixing it as we do... still sucks, a lot though.2 -
Iselin✭✭✭✭✭
✭✭✭ZOS_GinaBruno wrote: »HEBREWHAMMERRR wrote: »Copy / paste response. Lol
There's only so many ways we can say we're looking into something.
True enough but it sure would be nice to hear some technical details about what you're looking into. This has been happening on and off for most of July.
Are you being targeted with recurring DDOS attacks? Are you having local HW issues? Is it a software problem? Is the problem external to you in ATT nodes?
Inquiring minds want to know.1 -
Tasear✭✭✭✭✭
✭✭✭✭✭ZOS_GinaBruno wrote: »HEBREWHAMMERRR wrote: »Copy / paste response. Lol
There's only so many ways we can say we're looking into something.
gina you are amazing
1 -
TempusFugit✭✭✭rhapsodious wrote: »[quote="... I'm pretty sure they have as much interest in fixing it as we do...
This ^
PC NA AD/DC/EPAsh : "Klaatu Barada N... necktie... nectar... nickel... noodle. It's an "N" word, it's definitely an "N" word!"1 -
Elsonso✭✭✭✭✭
✭✭✭✭✭ZOS_GinaBruno wrote: »HEBREWHAMMERRR wrote: »Copy / paste response. Lol
There's only so many ways we can say we're looking into something.
Try Klingon.Just to be clear
We can login, problem IS: after loging, on screen to select character/OR in game, after few secound IN game, we are kicked.
Over lunch check tells me that I am experiencing this, as well. Like I said in another thread, this is terrific bot mitigation! If the bots cannot stay connected, problem solved!Are you being targeted with recurring DDOS attacks? Are you having local HW issues? Is it a software problem? Is the problem external to you in ATT nodes?
Inquiring minds want to know.
I would like to know, as well. I think there is a DDoS situation right now, but I am not sure if that is what is causing the inability to load characters and stay in world.XBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus1
This discussion has been closed.