Maintenance for the week of October 13:
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
https://forums.elderscrollsonline.com/en/discussion/683901

Login Issues on NA

Juli'St
Juli'St
✭✭✭✭
It's unbelievable ZOS's ability to - literally - ignore a problem. Several players are reporting problems logging in since the end of PS4 server maintenance. I do not know if there is any relation with the PC servers, but something is happening, being reported by numerous players under the silence of ZOS in trying to solve this problem.

Players are kicked out of the server when they log in. From the character selection screen, either return to the login screen again, or last a few seconds after login, returning to the same login screen.

Problems exist, common and normal, what should not be 'ordinary and normal' is the silence of ZOS - at least to help us solve this problem.

Here you have tried everything from repair files (3 times), shut down firewall, antivirus, check local connection, nothing seems to solve a problem that appeared in the morning (USA time).

Since we are not receiving any ZOS attention in the specific forum, I have decided to create a topic here, so maybe ZOS will see our appeal.


Admin edit: Changed the thread title to be more inclusive and clear of the issue
  • Juli'St
    Juli'St
    ✭✭✭✭
  • Machete
    Machete
    ✭✭✭
    Same thing here, I have been helping more then a few friends with this issue. Disabling all addons helps at first but then after a short AFK and a log out later the problem is right back where it starts. If addons are disabled then its ok, but then it messes up again. Even if the addons are still disabled. @ZOS A little help here instead of ignoring it? It must be happening to a lot of people since this is the first time during the Mayhem event that I've seen servers NOT pop locked.

    Lemon-Party

    Monarch Wintervine, Stamina DK, AD
    Eiress Wintervine, Stamina Warden, AD
    Aelireed Auntumnvine, Stamina Necromancer, AD
    Sierena Hlaalu, Stamina Templar, AD
    Blou Springwillow, Stamina Sorc, AD
    Taliana Silverthorn, Stamina NB, AD
    Monarch Wíntervine, Stamina DK, EP
    Lily Hlaalu, Stamina NB, EP
    Tankito Fondlini, DK Tank, EP
    Evaii Spellborn, Magicka DK, AD
    Thellion Evaire, Magicka Warden, AD
    Weylenn Aenwee, Magicka Templar, AD
    Valianna Syn, Magicka Sorc, AD
    Aranyus Highren, Magicka NB, AD
  • Morbash
    Morbash
    ✭✭✭✭
    PC NA here. Having the same issue.
    "War doesn't build character; it reveals it."
  • Talrol
    Talrol
    ✭✭✭
    I just logged in, got my character to load, logged me out no error. Logged back in, stayed logged in for a couple of minutes unable to speak in any guild chat then logged out again. Third times a charm?
  • Talrol
    Talrol
    ✭✭✭
    Nope, third time is not a charm.
  • Moloch1514
    Moloch1514
    ✭✭✭✭✭
    Same. PC-NA.
    PC-NA
  • Talrol
    Talrol
    ✭✭✭
    NOw getting account already logged in.
  • Talrol
    Talrol
    ✭✭✭
    I'm guessing that there's either a major issue at the servers or there's a ddns attack going on.
  • LLeeM
    LLeeM
    Unable to log in fully, get as far as the select character and choose, begins process and then kick me out.... and if I attempt to log in again.... It tells me I am already logged in ..........please fix this
  • Khipu
    Khipu
    ✭✭✭
    Having the same problem for the second night.
    Sejreia-Efeliel-Olympias-Emerald Ire-Asifi Kare-Skips~on~Starfire-Everbloom-Sugrahdun-Elsreia-Ceruval
    PC NA
    MMORPG:2004-2019
    Taking stealth away from the Bosmer is like taking magic away from the Altmer, making Nords allergic to mead, or making Orcs pretty. - @Cundu_Ertur
    “Keep your face always toward the sunshine - and shadows will fall behind you.” ― Walt Whitman
  • ThePrinceOfBargains
    ThePrinceOfBargains
    ✭✭✭✭✭
    Juli'St wrote: »
    It's unbelievable ZOS's ability to - literally - ignore a problem. Several players are reporting problems logging in since the end of PS4 server maintenance. I do not know if there is any relation with the PC servers, but something is happening, being reported by numerous players under the silence of ZOS in trying to solve this problem.

    Players are kicked out of the server when they log in. From the character selection screen, either return to the login screen again, or last a few seconds after login, returning to the same login screen.

    Problems exist, common and normal, what should not be 'ordinary and normal' is the silence of ZOS - at least to help us solve this problem.

    Here you have tried everything from repair files (3 times), shut down firewall, antivirus, check local connection, nothing seems to solve a problem that appeared in the morning (USA time).

    Since we are not receiving any ZOS attention in the specific forum, I have decided to create a topic here, so maybe ZOS will see our appeal.
    >Expecting competent work from these developers
    4fRiXdW.gif
  • Keldheir
    Keldheir
    ✭✭✭✭
    I was having no problems at all until today. Random loading screens every couple of minutes, textures not loading, extreme lag spikes. And I wasn't even in Cyrodiil. Couldn't log in earlier too.
    Edited by Keldheir on July 26, 2017 11:32PM
    PC EU
  • Morbash
    Morbash
    ✭✭✭✭
    Still can't login. Like others have already stated, I get as far as the character selection screen. When I select a character and it attempts to load, I get kicked back to the login screen and receive a general error message.

    @ZOS_GinaBruno
    @ZOS_JessicaFolsom

    The error message I'm receiving is as follows:
    An error has occurred. Please wait a few minutes and log in again.
    Edited by Morbash on July 26, 2017 11:36PM
    "War doesn't build character; it reveals it."
  • Sigtric
    Sigtric
    ✭✭✭✭✭
    ✭✭✭✭✭
    Morbash wrote: »
    Still can't login. Like others have already stated, I get as far as the character selection screen. When I select a character and it attempts to load, I get kicked back to the login screen and receive a general error message.

    @ZOS_GinaBruno
    @ZOS_JessicaFolsom

    Rebooting my PC fixed this issue for me. Worth a try if you have not.

    Stormproof: Vibeke - 50 EP mDragonknight | Savi Dreloth - 50 EP Magsorc | Sadi Dreloth - 50 EP Magblade | Sigtric Stormaxe - 50 EP Stamsorc | Valora Dreloth - 50 EP Magplar | Sigtric the Unbearable 50 EP Stam Warden
    Scrub: Chews-on-Beavers - 50 EP DK Tank | Vera the Wild - 50 EP magicka Warden | Sigtric the Axe - 50 EP Dragonknight Crafter | Sigtric the Blade - 50 EP Lost Nightblade | Sigtric the Savage - 50 EP magicka Templar | Vibeka Shadowblade - 50 Ep Stealthy Ganky Nightblade |

    Show Me Your Dunmer
    [/center]
  • Morbash
    Morbash
    ✭✭✭✭
    Sigtric wrote: »
    Morbash wrote: »
    Still can't login. Like others have already stated, I get as far as the character selection screen. When I select a character and it attempts to load, I get kicked back to the login screen and receive a general error message.

    @ZOS_GinaBruno
    @ZOS_JessicaFolsom

    Rebooting my PC fixed this issue for me. Worth a try if you have not.

    Will give it a go and return with the results. Thanks!
    "War doesn't build character; it reveals it."
  • Malic
    Malic
    ✭✭✭✭✭
    So for some light interlude music as you put on your life jacket to save you from drowning from the tears, a selection from my heart to yours.

    https://www.youtube.com/watch?v=ljuJnUYozUg
  • Talrol
    Talrol
    ✭✭✭
    Problem is not present on PC EU same account
  • Morbash
    Morbash
    ✭✭✭✭
    Rebooting my PC resolved the issue. The only thing I haven't tried. Simple solution for a simple problem. Thanks @Sigtric , you saved my night :joy:
    "War doesn't build character; it reveals it."
  • Cously
    Cously
    ✭✭✭✭✭
    It goes after the character screen to load the zone then back to login with "An error has occurred. Please wait a few minutes and log in again.".
  • MLGProPlayer
    MLGProPlayer
    ✭✭✭✭✭
    ✭✭✭✭✭
    I've been disconnecting roughly every hour this event. Sometimes I'm able log back in right away. Sometimes I get error 200 for a bit. ESO servers are a mess.
  • Remag_Div
    Remag_Div
    ✭✭✭✭✭
    Been having issues all day on PC NA, as well.

    Possibly ISP related again? I have Optimum Online, anyone have this provider having issues, too?
  • Khipu
    Khipu
    ✭✭✭
    Sigtric wrote: »
    Morbash wrote: »
    Still can't login. Like others have already stated, I get as far as the character selection screen. When I select a character and it attempts to load, I get kicked back to the login screen and receive a general error message.

    @ZOS_GinaBruno
    @ZOS_JessicaFolsom

    Rebooting my PC fixed this issue for me. Worth a try if you have not.

    Thanks! Worked for me. I blame MS, seems they're up to background BS again.
    Edited by Khipu on July 26, 2017 11:51PM
    Sejreia-Efeliel-Olympias-Emerald Ire-Asifi Kare-Skips~on~Starfire-Everbloom-Sugrahdun-Elsreia-Ceruval
    PC NA
    MMORPG:2004-2019
    Taking stealth away from the Bosmer is like taking magic away from the Altmer, making Nords allergic to mead, or making Orcs pretty. - @Cundu_Ertur
    “Keep your face always toward the sunshine - and shadows will fall behind you.” ― Walt Whitman
  • CiliPadi
    CiliPadi
    ✭✭✭✭
    Seems like time for another maintenance for the maintenance.
    Edited by CiliPadi on July 26, 2017 11:47PM
  • gangyzgirl
    gangyzgirl
    ✭✭✭✭
    it was bad before. But all day the LONGEST I've been able to function in the game in three minutes! This is getting ***!
  • MLGProPlayer
    MLGProPlayer
    ✭✭✭✭✭
    ✭✭✭✭✭
    Remag_Div wrote: »
    Been having issues all day on PC NA, as well.

    Possibly ISP related again? I have Optimum Online, anyone have this provider having issues, too?

    "ISP issue" is a cop-out. Developers need to ensure that all ISPs properly route to their servers.
  • arvilla
    arvilla
    ✭✭✭
    Same, every time i leave a group the server kick me out and take a pair of attemp to login again.
  • Elsonso
    Elsonso
    ✭✭✭✭✭
    ✭✭✭✭✭
    Keldheir wrote: »
    I was having no problems at all until today. Random loading screens every couple of minutes, textures not loading, extreme lag spikes. And I wasn't even in Cyrodiil. Couldn't log in earlier too.

    There was an internet routing change done today by some party prior to the ESO NA servers. Probably impacts all of the NA servers. Not sure if it was a change by ZOS, due to ZOS, or some other party unrelated to ZOS, but Akamai Technologies might be participating in your internet experience with ESO today.

    Personally, if you are having troubles today where there were no troubles yesterday, this could be why.

    It might not be due to Akamai Technologies itself, but due to the reason that Akamai is suddenly being used.
    Edited by Elsonso on July 26, 2017 11:53PM
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • CiliPadi
    CiliPadi
    ✭✭✭✭
    Remag_Div wrote: »
    Been having issues all day on PC NA, as well.

    Possibly ISP related again? I have Optimum Online, anyone have this provider having issues, too?

    "ISP issue" is a cop-out. Developers need to ensure that all ISPs properly route to their servers.

    Seems like a cop-out. My friends in other MMOs do not have as much issues as ESO does.
  • ThePrinceOfBargains
    ThePrinceOfBargains
    ✭✭✭✭✭
    Got live footage of an actual ZOS developer trying to fix the servers.
    RfCNsPj.gif
  • Roovin
    Roovin
    ✭✭✭
    Ya, I'm sure they have no idea what's going on

    /eyeroll
This discussion has been closed.